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First Aid Professional Computing

Computer Repair

About us

We have been is business in Indianapolis since 2001. We are a small business company with the focus on supporting small businesses and home computer networks. Larger companies have their own internal Information Technology department. Larger Information Technology Support Companies out source to small businesses have large overhead costs that are passed on to the small business consumer. As a small business we can still give excellent support and care to other small businesses like us without passing on extensive overhead cost that large business have acquired.

Business highlights

24 years of trusted experience

Services we offer

Diagnostic Evaluations and Troubleshooting Virus Removal Wired\Wireless Network Installation PC Tune-Up Software\Hardware Installations Printer Installations Security Camera Installations Firewall and Network Security

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
MasterCard
PayPal
Visa

Reviews

5.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-6 of 6 reviews

Jon H.
02/2015
5.0
computer repair
  + -1 more
Very well. Installed all wiring, monitors, and computer system. Setup wifi network and continues to monitor and fix problems as they arise.
Description of Work: Install data network in public building as well as monitors and computers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Kimberly M.
02/2015
5.0
computer repair
  + -1 more
All went smoothly. Service was prompt and quick. System worked/works famously.
Description of Work: Provided setup of my new computer, including deletion of unnecessary files, transfer from old system of wanted files, sync/connection with printer and internet services, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Patricia S.
02/2015
5.0
computer repair
  + -1 more
Robert is amazing. I have used his services for the past 10 years. He is a teacher first, not just a computer repair guy. I really appreciate that Robert keeps things really simple and easy to understand when using the computer. I highly recommend him to others.
Description of Work: We had to purge our old computer. Robert put in a new tower and keyboard. His cost was for parts and labor, which was a lot cheaper than just buying a new computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

ROBERT T.
08/2008
5.0
computer repair
  + -1 more
I am pleased because his rates are good and he comes to the home. He is a pleasant guy and he makes you feel comfortable if you don't know much about computers. He does the job and he doesn't screw around. I would recommend him to others and use him again in the future.
Description of Work: They hooked up my dsl and my router. They cleaned my computer up when it got slow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane K.
04/2005
5.0
computer repair
  + -1 more
RUNNING LIKE A CHARM NOW. WAS ON TIME, SECOND TIME I USED THEM. VERY PROFESSIONAL AND GIVES TIPS ON HOW TO AVOID FUTURE PROBLEMS.
Description of Work: COMPUTER WAS RUNNING SLOW, CLEANED UP UN-NEEDED PROGRAMS AND FILES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Diane K.
06/2004
5.0
computer repair
  + -1 more
WE HAD COMMUNICATION IMMEDIATELY. HE WAS PROMPT AND DIDN'T WASTE ANY TIME GETTING TO WORK. VERY HONEST (VERY IMPORTANT TO ME). DIDN'T TRY TO SELL ME ANYTHING I DIDN'T NEED, BUT DID GIVE ME SOME GOOD COMPUTER TIPS.
Description of Work: COMPUTER WAS LOCKING UP. ROBERT SMITH, DETERMINED IT WAS VIDEO LOOPING. HE PURCHASED AND INSTALLED A VIDEO CARD.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74.2

    Contact information

    5740 Prestonwood Drive, Indianapolis, IN 46254

    www.firstaid-pc.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    First Aid Professional Computing is currently rated 5 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    First Aid Professional Computing accepts the following forms of payment: Check,MasterCard,PayPal,Visa
    Yes, First Aid Professional Computing offers free project estimates.
    No, First Aid Professional Computing does not offer eco-friendly accreditations.
    No, First Aid Professional Computing does not offer a senior discount.
    No, First Aid Professional Computing does not offer emergency services.
    Yes, First Aid Professional Computing offers warranties.
    First Aid Professional Computing offers the following services: Diagnostic Evaluations and Troubleshooting Virus Removal Wired\Wireless Network Installation PC Tune-Up Software\Hardware Installations Printer Installations Security Camera Installations Firewall and Network Security
    ask for details

    Contact information

    5740 Prestonwood Drive, Indianapolis, IN 46254

    www.firstaid-pc.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM