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Family Doors LLC

Garage Doors, Doors, Garage and Shed Building,

About us

Family Doors is a true family owned and operated business with over 20 years of experience. We stand by our products and workmanship unlike any others. From the smallest of residential jobs to the largest commercial needs we sell and service all makes and models of garage doors and openers.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check

Photos of past projects

Reviews

4.9640 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 51-75 of 640 reviews

Angela G.
06/2017
5.0
garage doors
  + -1 more
It went very well! They were able to replace the entire door (with all new hardware) and fix the garage door opener for about $150 more than it would have cost to replace just 1 panel (and fix the garage door opener)...plus they applied the $59 maintenance fee that I had paid on Angie's list toward the replacement/repair. The owner was able to schedule my door replacement 2 days after he visited and gave me the estimate, which I sincerely appreciated because of the lengths I had to go through to get my garage door closed...and it was getting worse every day. The workers arrived on time. I felt bad for them because it was such a rainy, gloomy day but they were very positive (weather was not an issue), they got the work done quickly, they were polite and professional, and they cleaned up after they were finished. My garage door works perfectly now! AND...they matched the color of my original door perfectly! I would definitely recommend them.
Description of Work: My garage door would open, but it wouldn't close. I would, literally, have to get on a step ladder, and push the door up at the joint (so the door would "curve"), and then I could manually pull the door down to close. So, I found a $59 garage door maintenance special on Angie's list. I paid for the maintenance and called to scheduled the visit. One of the owners returned my call the very next day and was nice enough to come out within 48 hours of my phone call. Turns out my door was cracked vertically. The owner showed me where it was cracked, why the door wouldn't close, and explained that the panel needed to be replaced. He also looked at my garage door opener and showed me, and explained to me, why the gear and sprocket was in need of repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$775

Response from Family Doors LLC
We are very glad that you are satisfied with our service and technicians. We always try to schedule any service or install as quickly as possible. We thank you for your great review and business. We look forward to working with you in the future.

Adam S.
06/2017
5.0
garage doors
  + -1 more
Great. I missed first appointment but they were happy to come back and do the job.
Description of Work: Replaced door motor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Family Doors LLC
We do our best to accommodate any rescheduling. We are glad we were able to come back to service your door. Thank you for the great review and business.

Patricia S.
06/2017
3.0
garage doors
  + -1 more
When I entered my garage and the 1st technician walked up he looked as if he had seen a ghost. I spoke and he did not speak nor answered any questions. Poor customer service. The 2nd technician apologized for his rudeness. He did not replace 4 of my screw so the door slipped. Based on his actions I will say it was intentional.
Description of Work: Garage door serviced and wheels replaced

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

$69

Brian G.
05/2017
5.0
garage doors
  + -1 more
It went very well. Nathan was very honest with them and let them know that they did not need to spend money on a new opener. He was able to correct the issue and did not try and sell them services they did not need. I have had them out to my house and have experienced the same level of professionalism. Will definitely call them again for any garage door needs
Description of Work: My parents had them come over to install a new opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janie N.
05/2017
5.0
garage doors
  + -1 more
Immediately identified the remote problem. I thought a little more was going to be addressed on the door, But for the price I was satisfied.
Description of Work: My garage door remote wasn't functioning properly and I thought my door could use a look to insure all was operating correctly.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debbie F.
05/2017
5.0
garage doors
  + -1 more
Perfect, was quick to call to schedule and was quick with install! Works great!
Description of Work: Purchased new garage opener on deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$405

Nancy W.
05/2017
5.0
garage doors
  + -1 more
They were pleasant and did a very good job. They were very prompt. They checked with us on the details of what we would like done, and when finished, they went through it, and showed us what they did do. We were very satisfied with it, they did an excellent job.
Description of Work: They came out and repaired the door because it wasn't opening and closing. I had gotten a different car, and they helped me get the garage door to respond to the garage door opener that came with the car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Michelle C.
05/2017
5.0
garage doors
  + -1 more
The tune-up itself was great: they were efficient and fast, and explained everything afterward. The only remotely negative thing that happened was that we had to pick up the phone to call them to get everything scheduled. (We purchased the deal, submitted availability, and didn't hear back after a week.) Would work with them again in the future.
Description of Work: Tune-up on the garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$60

Justin S.
04/2017
5.0
garage doors
  + -1 more
Great. Professional and personal. Great price as well.
Description of Work: Garage door tune up and 2 new remotes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wade J.
04/2017
5.0
garage doors
  + -1 more
The tech did a great job of identifying the issue and repairing it.
Description of Work: The door connector had been installed incorrectly by installer of another company. The technician corrected this issue, *** well, tune the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

HELEN S.
04/2017
5.0
garage doors
  + -1 more
Perfect replaced rollers checked operation of door.
Description of Work: Replaced rollers checked operation of door #2.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

HELEN S.
04/2017
5.0
garage doors
  + -1 more
Perfect checked out the operation. installed a keypad.
Description of Work: Serviced garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Quen A.
04/2017
5.0
garage doors
  + -1 more
Very well. My technician was friendly, informed, and professional.
Description of Work: Springs in the garage door and a opener on two different service occasions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$500

kevin C.
03/2017
5.0
garage doors
  + -1 more
Awesome. Professional. courteous. easy to work with.
Description of Work: New garage door install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BARBARA C.
03/2017
5.0
garage doors
  + -1 more
They were extremely responsive, available to install quickly, and were very professional.
Description of Work: Angie's List deal for the purchase and installation of a new garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie C.
03/2017
5.0
garage doors
  + -1 more
Nathan came out and looked at the opener. He arrived on time and quickly identified the issue. I needed a new opener, he didn't try to up sell and answered all questions. Nathan came back out to put in the new opener the next working day, very quick install! I got exactly what I wanted at a good price.
Description of Work: Garage door opener was not working properly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Eric S.
03/2017
5.0
garage doors
  + -1 more
Awesome! Communication was excellent. They were going to arrive a bit early and called to make sure that would be ok. Very courteous and efficient. Will be recommending their services in the future.
Description of Work: Installed new garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$405

F Jeanette Frazier & E.
03/2017
5.0
garage doors
  + -1 more
He was really nice. He checked out the garage door to see why it was making a squeaking noise. He lubricated the door with the appropriate kind of lubricant. He made some recommendations. We didn't have to replace anything, but he talked to us about effective ways to control cost if we needed to spend more money later. I was definitely happy with him. He was very professional, trustworthy, and efficient.
Description of Work: He came for a garage door tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Gabe H.
03/2017
5.0
garage doors
  + -1 more
Was on time, flexible with my schedule, and thorough. He adjusted my belt, lubed the rollers, checked and rewired my sensors properly and it didn't cost any extra.
Description of Work: Garage was jerking and occasionally coming off track. I need to have it tuned up/fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pete F.
03/2017
5.0
garage doors
  + -1 more
excellent. finally I have a garage repair man who takes on jobs big and small. every company wants a big job, but it is hard to find quality service for the small jobs.
Description of Work: new seal on garage bottom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Jenifer S.
02/2017
5.0
garage doors
  + -1 more
Nathan came out right away to fix the broken spring on my garage door. Perfection Garage Doors is always prompt, efficient and professional. Prices are very reasonable and their customer service is top notch!
Description of Work: Replace broken spring on garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Stanley J.
02/2017
5.0
garage doors
  + -1 more
work performed on time and for reasonable price. Very happy with the service.
Description of Work: First did a tune up of rollers and springs. Operation much smoother. Later on, motor blew, and we purchased new unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$499

INDIRA A.
02/2017
5.0
garage doors
  + -1 more
The job went very smoothly despite modifications required during installation. The team of James and Jeff were expert, thoughtful, professional, personable and very cooperative. They strive for perfection - as the company's name suggests. The entire experience starting with our first call to Nathan, a repeat consult and guidance and ended in a successful installation. They get our recommendation.
Description of Work: We needed our Wayne Dalton iDrive door openers replaced. The job involved replacing the springs for two double-shutters, replacing a opener that was mounted in a different location, installing the lights and controllers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Caleb T.
02/2017
5.0
garage doors
  + -1 more
Communication was great, the world was very well done and their pricing was more than fair compared to others that we looked at. Would highly recommend them.
Description of Work: We had them replace our garage opener unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Dustin P.
02/2017
5.0
garage doors
  + -1 more
Nathan was on time... Actually earlier than I expected...Very professional and in my opinion very good at what he does...Prolly took less than 15 minutes to have it up and running very smoothly again...I would recommend PGD to anyone I know
Description of Work: Installed new spring on my garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$134.43

Contact information

7615 Landau Ln, Indianapolis, IN 46227

http://perfectiongaragedoors.com

Service hours

Monday:
7:00 PM - 5:00 PM
Tuesday:
7:00 PM - 5:00 PM
Wednesday:
7:00 PM - 5:00 PM
Thursday:
7:00 PM - 5:00 PM
Friday:
7:00 PM - 5:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
Garage and Shed Building,
Handyman Services,
Gutters

FAQ

Family Doors LLC is currently rated 4.9 overall out of 5.

Monday: 7:00 PM - 5:00 PM

Tuesday: 7:00 PM - 5:00 PM

Wednesday: 7:00 PM - 5:00 PM

Thursday: 7:00 PM - 5:00 PM

Friday: 7:00 PM - 5:00 PM

Family Doors LLC accepts the following forms of payment: Check
Yes, Family Doors LLC offers free project estimates.
No, Family Doors LLC does not offer eco-friendly accreditations.
Yes, Family Doors LLC offers a 10% senior discount.
No, Family Doors LLC does not offer emergency services.
Yes, Family Doors LLC offers warranties.

Contact information

7615 Landau Ln, Indianapolis, IN 46227

http://perfectiongaragedoors.com

Service hours

Monday:
7:00 PM - 5:00 PM
Tuesday:
7:00 PM - 5:00 PM
Wednesday:
7:00 PM - 5:00 PM
Thursday:
7:00 PM - 5:00 PM
Friday:
7:00 PM - 5:00 PM