Emerys Movers LLC

THE GENTLEMAN ON THE PHONE WAS EXCEPTIONALLY POLITE, KNOWLEDGEABLE, AND VERY MUCH ACTED LIKE HE WANTED MY BUSINESS AND THAT HE WAS PLEASED THAT I HAD CALLED! THE QUOTE WAS REASONABLE AS WELL.

JEREMY, FRED, AND THE THIRD GUY WERE VERY POLITE AND EASY TO WORK WITH.

ALTHOUGH THERE WAS SOME MINOR MISCOMMUNICATION AT FIRST (THE PERSON WHO HAD TAKEN THE DETAILS OF THE JOB OVER THE PHONE WASN'T IN THE DAY OF MY MOVE AND HADN'T LEFT THE INFORMATION FOR THE MOVERS), THE MOVE ENDED UP GOING SMOOTHLY AND EFFICIENTLY. THE CREW WAS VERY NICE AND PROFESSIONAL.

DID A GOOD JOB. THEY ARE VERY QUICK.

THEY WERE VERY PLEASANT AND PROFESSIONAL FROM THE FIRST PHONE CALL TO THE LAST INTERACTION. WHEN WE CALLED AND ASKED IF THEY COULD PICK UP THE BEDROOM FURNITURE WE JUST BOUGHT IN ADDITION TO MOVING ALL OTHER FURNITURE THEY DID NOT HESITATE. THE WORKERS WERE VERY COURTEOUS AND PROFESSIONAL THE WHOLE TIME, EVEN ASKING IF THEY COULD STOP TO GET A DRINK OR WATER! THEY HANDLED OUR FURNITURE WITH KID GLOVE CARE AND DIDN'T LEAVE A MARK ON ANYTHING! EMERY'S HAS EXCEEDED OUR EXPECTATIONS AND SHOWED WHY THEY HAVE WON MULTIPLE SUPER SERVICE AWARDS. I WOULD NOT HESITATE TO HIRE THEM AGAIN.

THE CREW WAS COURTEOUS AND HARD WORKING. THE REP CALLED ME IN THE MORNING TO INFORM ME THAT THE CREW WOULD BE RUNNING SLIGHTLY LATE AS THE DAY WAS VERY COLD AND THE TRUCK NEEDED TO BE WARMED UP. THE COURTESY WAS APPRECIATED AND KEPT ME FROM WAITING FOR THEM. I WOULD DO BUSINESS WITH THEM AGAIN.

OVERALL DID A VERY GOOD JOB, WERE POLITE AND HARD WORKING. NO NOTED DAMAGES OR DINGS. WERE ABOUT 45 MINUTES LATE AND DID NOT CALL. I CALLED THEM AND THEY SAID THEY WERE GOING THROUGH A REORGANIZATION AND APOLOGIZED.

THEY WERE ON-TIME, CAREFUL WITH OUR FURNITURE AND BELONGINGS, AND OFFERED TO PUT TOGETHER ANY FURNITURE WE WANTED THEM TO. ALL AROUND EXCELLENT SERVICE.

EMERY'S SENT SOMEONE OVER TO GIVE US AN ESTIMATE ON THE JOB. THEY WERE ALWAYS VERY RESPONSIVE OVER THE PHONE AND HELPFUL IN GIVING PACKING ADVICE. MIKE SR., MIKE JR., LINDY AND LEROY WERE GREAT TO WORK WITH AND VERY PROFESSIONAL. THEY SHOWED UP EARLY ON THE DESIGNATED DAY AND PROCEEDED TO EFFICIENTLY AND CAREFULLY LOAD 2 TRUCKS. THEY WASTED LITTLE TIME AND THEN UNLOADED US IN SIMILAR FASHION. THE WHOLE MOVE TOOK 8 HOURS. WE FOUND THEIR PRICE REASONABLE AND THEY GAVE US A 10% ANGIE'S LIST DISCOUNT. WE HAD A MINOR "ROOKIE MOVER" SNAFU THAT WAS PROMPTLY DEALT WITH BY MIKE SR., THE ACE LEADER OF THE GROUP AND THE COMPANY ITSELF. SO, REALLY NO COMPLAINTS ON THIS SCORE. I JUST MENTION IT SO THAT ANYONE READING THIS REVIEW UNDERSTANDS THAT THIS CREW AND COMPANY ARE RESPONSIVE TO THEIR CUSTOMERS AND FAIR IN THEIR DEALINGS. WE HAVE ABSOLUTELY NO HESITATION IN RECOMMENDING EMERY'S HIGHLY AND WILL USE THEM AGAIN IF WE NEED MOVING SERVICES.

I HAD THE MOVERS PACK MOST OF THE FIRST FLOOR INCLUDING THE KITCHEN, DR, LR, GR, LAUNDRY ROOM AND PART OF BASEMENT. I PACKED THE REST OF HOUSE, INCLUDING THE 4 BR'S, BASEMENT, OFFICE, ETC. THIS WAS A TWO-DAY, LOCAL JOB. TEAM OF 3 PACKED DAY 1 AND 5 MOVED US DAY 2. TEAM WAS MIKE, MIKE JR., TIM, DAMON AND ANDY. THEY MOVED THE ENTIRE HOUSE, ALL FOUR BEDROOMS, A FULL BASEMENT, GR, LR, DR, OFFICE, GARAGE-EVERYTHING. MOVED AN UPRIGHT FREEZER IN THE BASEMENT, A REFRIGERATOR, MARBLE TOPPED PATIO FURNITURE, LOTS OF HEAVY AND NICE THINGS. THE MEN WERE COURTEOUS AND HELPFUL. THEY DID AN ESPECIALLY NICE JOB PACKING OUR WINE, FINE CHINA, CRYSTAL AND TOOK EXTRA CARE WHEN MOVING ALL OF OUR FURNITURE. WE COULD NOT HAVE BEEN HAPPIER. IT DID TAKE 16 HOURS THE SECOND DAY TO MOVE EVERYTHING, SO WE SIGNED OFF ON THE PAPER WORK AT 2 AM. SINCE I HADN'T USED MOVERS BEFORE, I DIDN'T REALIZE THEY WOULD WORK THRU THE EVENING. THEY DID SMOKE LIKE OTHERS HAVE MENTIONED, BUT THAT WAS ON THEIR BREAKS. UPON DELI

OVERALL HAD A GREAT EXPERIENCE WITH THESE MOVERS. THE FATHER-SON TEAM THEY SENT OUT WORKED VERY HARD AND WERE QUITE COURTEOUS. THEY EASILY MOVED SOME HEAVY AND DIFFICULT ITEMS WITHOUT ANY PROBLEMS. ONE OLDER CHAIR WAS BROKEN DURING THE MOVE (NOT A BIG DEAL), THEY PROMPTLY ADMITTED TO THE PROBLEM AND THEY HAD IT FIXED IN NO TIME FLAT. WAS INITIALLY CHARGED MORE THAN THE AGREED UPON AMOUNT, BUT AFTER ONE CALL TO THE OFFICE THEY MADE GOOD ON THEIR INITIAL ESTIMATE. THE ONLY NEGATIVE WAS THAT ONE OF THE TRUCKS THEY SENT OUT HAD GRAFFITI ALL OVER THE SIDE LEADING TO SOME TEASING BY OUR NEW NEIGHBORS.

THEIR PRICE WAS VERY FAIR. JOE AND SHAWN, THE MOVERS, WERE VERY PROFESSIONAL, CONSCIENTIOUS, CAREFUL AND WE WILL DEFINITELY USE THEM AGAIN. IN FACT WE CALLED THEIR COMPANY TO GIVE THEM A COMPLIMENT. I WOULD RECOMMEND THEM, TOO.

VERY NICE JOB WITH THE MOVE. THE ARMOIRE WAS ESPECIALLY HEAVY AND THESE GUYS WORKED REALLY HARD TO GET IT UP THE STAIRS. NO DAMAGE DONE. TIMELY AND PROFESSIONAL. THEY AGREED TO WAIVE THE FOUR HOUR MINIMUM ON LABOR SINCE WE ONLY HAD FIVE PIECES. I RECOMMEND THEM HIGHLY.

THEY JUST PACKED EVERYTHING SO TIGHT THAT SEVERAL THINGS WERE SCRATCHED, A CHAIR WAS BROKEN, A WHEEL CAME OFF THE TV CART AND THE DRESSERS LEG. THEY RESPONDED AND FIXED THE CHAIR, BUT WOULD NOT TAKE RESPONSIBILITY FOR SOME OF THE SCRATCHES THAT I POINTED OUT. THE DRESSER, WHICH WAS ALSO BROKE, REALLY NEEDED BRACES AND THEY SAID THEY WOULD COME BACK AND FIX IT, BUT NEVER DID. I REALLY WAS NOT SATISFIED WITH THE EXPERIENCE. THE PRICE GIVEN AFTER ESTIMATE WAS INCREASED AFTER THE MOVE. I DID HAVE THE ORIGINAL PRICE IN WRITING. SINCE THEY MOVED SO MUCH AND IT WAS BEFORE I NOTICED THE DAMAGE, I GAVE THEM $500. THEY WERE COURTEOUS, BUT I'D NEVER USE THEM AGAIN.

EMERY'S DID A GREAT JOB. THEY SHOWED UP ON TIME, WERE FRIENDLY, MOVED MY THINGS QUICKLY, BUT CAREFULLY, AND WERE CAREFUL NOT TO MESS UP MY NEW HOUSE. AND THE PRICE WAS MUCH LOWER THAN I HAD EXPECTED. I WOULD HIGHLY RECOMMEND THEM.

THEY WENT OVER AND BEYOND WHAT WE HAD INITIALLY TALKED ABOUT. I WAS PLANNING ON DOING THE PACKING MYSELF. I WAS OVERWHELMED AND HADN'T FINISHED BY THE TIME THEY CAME, THEY JUST CAME IN AND STARTED HELPING ME PACK. THEY HAD TO COME THE NEXT DAY (THE OWNER INCLUDED) TO FINISH UP. THEY WERE VERY COURTEOUS AND PROFESSIONAL. THEY MADE ME FEEL AT EASE DURING A STRESSFUL SITUATION.

THE SCHEDULER ALWAYS ANSWERED MY QUESTIONS AND DID EVERYTHING POSSIBLE TO ASSIST AND MAKE THIS AN EASY MOVE FOR ME. SHE WAS EXTREMELY NICE AND HELPFUL. THE WORKERS WERE VERY PUNCTUAL AND VERY NICE. HOWEVER, THEY BROKE 2 OF THE 4 LEGS ON A TALL, FREE STANDING CABINET, AND THEY DINGED 2 WALLS IN MY APARTMENT SIGNIFICANTLY ENOUGH THAT I HAD TO FILL AND REPAINT ONCE I MOVED. UNFORTUNATELY IT'S THE NATURE OF THE BUSINESS THAT YOU SIGN A FORM STATING NOTHING HAS BEEN DAMAGED BEFORE YOU HAVE AN OPPORTUNITY TO VISUALLY INSPECT ALL YOUR FURNISHINGS. IT SEEMS THE MOVE TOOK LONGER THAN IT SHOULD HAVE. IT TOOK OVER 4 1/2 HOURS WHICH SEEMS WAY TOO LONG.

MOVING CREW WAS ON TIME AND VERY POLITE. THERE WAS SOME CONFUSION BETWEEN THE SCHEDULERS AND THE MOVING CREW REGARDING THE SIZE AND SCOPE OF OUR JOB, WHICH WAS A BIT UNCOMFORTABLE FOR US. CREW WAS VERY QUICK TO POINT OUT PRIOR DAMAGE BEFORE MOVING AN ITEM, AS THOUGH TO DISCLAIM LIABILITY, BUT DID NOT POINT OUT TWO KNICKS THEY CAUSED DURING THE MOVE. FINAL CHARGES WERE 15% OVER ESTIMATE.

THEY WERE EXPERIENCED AND DID A GOOD JOB, WITHOUT WASTING TIME. ALL PIECES WERE PLACED CAREFULLY IN THE NEW HOUSE.

I WAS VERY PLEASED WITH THE WORK EMERY DID FOR ME. MY CREW WAS MIKE SR., MIKE JR., AND ANDY. IT WAS 90 DEGREES AND HUMID THAT DAY, AND EXCEPT FOR A FEW BREAKS FOR WATER, THEY WORKED NONSTOP, INCLUDING SKIPPING THEIR LUNCH. THEY WERE COURTEOUS AND TOOK CARE OF A COUPLE OF FRAGILE ITEMS FOR ME, I SPECIFICALLY ASKED THEM TO BE CAREFUL WITH. AFTER UNLOADING AT THE NEW HOUSE, MIKE JR. WENT BACK INTO THE HOUSE BEFORE LEAVING TO ASK IF THERE WAS ANYTHING THAT NEEDED MOVED AGAIN WITHIN THE HOUSE. I WILL RECOMMEND THEM TO ANY FAMILY/FRIENDS MOVING IN THE INDY AREA.

OTHER THAN A FEW DAMAGES, WHICH THEY REPAIRED, AND FORGETTING TO BRING THE WARDROBE BOXES IN, WHICH THEY WENT BACK FOR, IT WAS A REALLY GOOD EXPERIENCE. THE ANTIQUE CHAIRS THEY FIXED LOOK WONDERFUL. I RECOMMEND THEM HIGHLY.

MIKE SR. AND MIKE JR. WERE ON TIME AND WERE VERY CAREFUL MOVING THE FURNITURE. THEY WERE POLITE AND PROFESSIONAL.

THEY WERE VERY PROFESSIONAL, POLITE AND QUICK. THEY DIDN'T DAMAGE ANYTHING EVEN WHILE MOVING THINGS FROM UP AND DOWNSTAIRS. THE PEOPLE THAT WE HIRED IN NASHVILLE ASKED US WHO TIED THE THINGS DOWN BECAUSE THEY THOUGHT THAT THEY DID A VERY GOOD JOB. THEIR PRICING WAS VERY COMPETITIVE. WE WERE VERY PLEASED. I WOULD RECOMMEND THEM HIGHLY.

OVERALL I WOULD SAY THE PACKERS DID A MUCH BETTER JOB THAT THE MOVERS. THEY WORKED HARD AND GOT DONE QUICKLY. I WAS LESS IMPRESSED WITH THE MOVERS. THE MOVE TOOK 2 HOURS LONGER THAN ESTIMATED (ALTHOUGH THE PACKING TOOK 2 HOURS LESS). ONE OF THE MOVERS HAD TAKEN A BEER FROM THE FRIDGE WHILE WORKING. THEY TOOK FREQUENT SMOKE BREAKS AND SMOKED IN THE TRUCK WHILE PACKING.

TWO MEN, JUSTIN WILDING AND SHERMAN SMITH WERE ON TIME, VERY POLITE, AND COMPLETED THE MOVE IN LESS THAT 1/2 HOUR. THEY ASKED IF THEY COULD MOVE THE FURNITURE BACK, WE THANKED THEM, BUT SAID WE WOULD DO IT.