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Ely Stokes Inc. Chimney, Fireplace & Masonry

Chimney Sweep, Chimney Repair, Fireplaces,

About us

Ely Stokes has been serving the Indianapolis location since 1977.

Business highlights

48 years of trusted experience
Family Owned & Operated

Services we offer

Chimney cleaning & inspections. Masonry & chimney restoration, Gas log, wood & gas insert sales & installations, Flue Liners, Chase covers, mortar crowns, raincaps, dampers, tuckpointing, chimney rebuilds, brick replacement, animal removal, gas to wood conversions, waterproofing, gas log & fireplace service, and much more...

Services we don't offer

NA

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.71,112 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
6%
3
3%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 901-925 of 1112 reviews

ANGIE W.
04/2015
5.0
chimney sweep
  + -1 more
Couldn't ask for better service.
Description of Work: Chimney sweep and inspection, capped off gas line to revert to wood burning fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

KRIS J.
04/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: The Ely Stokes service man did an excellent job on a very dirty fireplace. Couldn't have asked for a more professional and informative person. A+++++++++++

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Nancy S.
04/2015
5.0
chimney sweep, fireplaces, gas logs
  + 1 more
unknown
Description of Work: I have a gas fireplace and in the 7 years living in my home had not had it inspected or cleaned. I took advantage of an Angie's Deal for $99. The person came on time, got to work and did what was expected. I asked about upgrading the system and he gave me the address of the showroom. No hard sale.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Linda G.
04/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Cleaned chimney, gas logs, and I purchased a new screen n

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

Mark .
04/2015
3.0
chimney sweep
  + -1 more
.
Description of Work: They performed routine maintenance on our gas fireplace. It has not worked since.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$99

connie W.
04/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: He was very nice and quick. Did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

MARK H.
04/2015
5.0
chimney sweep, chimney repair, fireplaces
  + 1 more
unknown
Description of Work: Clean fireplace and repair damper.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Linda G.
04/2015
5.0
fireplaces, gas logs
  + 0 more
Excellent!
Description of Work: $99 End of Season Gas Log Fireplace Cleaning and Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Tricia D.
04/2015
5.0
chimney sweep, fireplaces
  + 0 more
unknown
Description of Work: inspected and cleaned fireplace. I also had them re-dress the fireplace as it was missing a couple of items.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kurt S.
04/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Service was completed efficiently and quickly. No mess was left behind. The technician was experienced and knew his trade.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

greg W.
04/2015
3.0
chimney sweep, chimney repair
  + 0 more
unknown
Description of Work: Performed Chimney inspection. Person doing the inspection was fantastic and very knowledgable. I asked for an estimate to correct issues found and the pictures that were taken during the inspection. After week of waiting for the pictures and estimate I called to inquire and was assured they would be sent. They never sent either one. I decided not to waste my time following up a second time.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
2.0
punctuality
3.0

$150

Marcia H.
04/2015
2.0
chimney sweep
  + -1 more
.
Description of Work: The service representative did okay. Head to use my vacuum to clean up. Left with a need to follow up to replace back wall of fireplace and never contacted me. I called on 2 separate occasions, being told they would get back with me and did not.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Ely Stokes Inc. Chimney, Fireplace & Masonry
Thank you for taking the time to post a review. All service technicians have their own tools and materials, and should never ask or need anything from a homeowner. We have discussed this with the technician as well. We will also check on the quote, as it should have been sent out. Thank you

Joal B.
04/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Not very responsive and the job was delayed by two weeks but they did quality work at a great price. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$1,200

Paul H.
04/2015
5.0
chimney sweep, chimney repair
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Sue M.
04/2015
5.0
chimney sweep, chimney repair
  + 0 more
unknown
Description of Work: Cleaned and checked chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jon L.
04/2015
5.0
chimney sweep
  + -1 more
unknown
Rating CategoryRating out of 5

Patricia R.
03/2015
3.0
chimney sweep
  + -1 more
unknown
Description of Work: Our damper isn't working properly, and we asked to have it looked at as part of the cleaning visit. Was told it was fine and did not need anything -- an hour after they left it malfunctioned again. Frustrated that it wasn't properly inspected or repaired.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$99

Response from Ely Stokes Inc. Chimney, Fireplace & Masonry
Thank you for the review. Our technicians work on dampers. etc. on a daily basis, and so he may not have seen a need for a replacement damper for an additional cost to the customer since he was able to get it working. We would be happy to send a technician back out to inspect the damper again, and also instruct on how to use, so if it malfunctions again, the homeowner can fix with ease. Please feel free to call the office and we will gladly schedule an appointment. Thank you 317-259-4084

Sara C.
03/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: I purchased a deal for a chimney sweep and inspection. It was fine.
Rating CategoryRating out of 5
Yes, I recommend this pro

Deb R.
03/2015
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Chris B.
03/2015
4.0
chimney sweep, chimney repair, gas logs
  + 1 more
unknown
Description of Work: Performed inspection on gas log set that had never been used since purchasing the house in 2008. Technician was very professional and seemed knowledgeable about the set. He had to clean a sensor after the set was kicking off on it's own and when he left, it had been running for a while without kicking off. The set has since continued to kick off on it's own after a few minutes of use so that led to the lower quality score. In all fairness, it could be that the set is malfunctioning but since the set is not fully functional, I rated them a C for quality.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

James T.
03/2015
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Melanie C.
03/2015
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GAIL P.
03/2015
5.0
chimney sweep, chimney repair
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

susan A.
03/2015
5.0
chimney sweep, fireplaces, gas logs
  + 1 more
unknown
Description of Work: Cleaned and inspected gas fireplace |Really great technician

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shawn B.
02/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Cleaned two chimneys

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$208

Contact information

4720 N Keystone Ave, Indianapolis, IN 46205

https://www.elystokesfireplace.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 12:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Fireplaces,
Chimney Caps,
Gas Logs,
Masonry,
Dryer Vent Cleaning,
Roofing,
Animal Removal,
Doors,
Epoxy Flooring,
Glass Block

FAQ

Ely Stokes Inc. Chimney, Fireplace & Masonry is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 12:00 PM

Saturday: Closed

Ely Stokes Inc. Chimney, Fireplace & Masonry accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Ely Stokes Inc. Chimney, Fireplace & Masonry does not offer free project estimates.
No, Ely Stokes Inc. Chimney, Fireplace & Masonry does not offer eco-friendly accreditations.
No, Ely Stokes Inc. Chimney, Fireplace & Masonry does not offer a senior discount.
No, Ely Stokes Inc. Chimney, Fireplace & Masonry does not offer emergency services.
Yes, Ely Stokes Inc. Chimney, Fireplace & Masonry offers warranties.
Ely Stokes Inc. Chimney, Fireplace & Masonry offers the following services: Chimney cleaning & inspections. Masonry & chimney restoration, Gas log, wood & gas insert sales & installations, Flue Liners, Chase covers, mortar crowns, raincaps, dampers, tuckpointing, chimney rebuilds, brick replacement, animal removal, gas to wood conversions, waterproofing, gas log & fireplace service, and much more...
NA

Contact information

4720 N Keystone Ave, Indianapolis, IN 46205

https://www.elystokesfireplace.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 12:00 PM
Saturday:
Closed