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Ely Stokes Inc. Chimney, Fireplace & Masonry

Chimney Sweep, Chimney Repair, Fireplaces,

About us

Ely Stokes has been serving the Indianapolis location since 1977.

Business highlights

48 years of trusted experience
Family Owned & Operated

Services we offer

Chimney cleaning & inspections. Masonry & chimney restoration, Gas log, wood & gas insert sales & installations, Flue Liners, Chase covers, mortar crowns, raincaps, dampers, tuckpointing, chimney rebuilds, brick replacement, animal removal, gas to wood conversions, waterproofing, gas log & fireplace service, and much more...

Services we don't offer

NA

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.71,112 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
6%
3
3%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 851-875 of 1112 reviews

Frank W.
12/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Cleaning/check up. Very friendly and honest, gave me several options based on some of the issues I was having with too much smoke coming into the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

EDWARD F. B.
11/2015
5.0
chimney sweep, chimney caps, chimney repair, fireplaces
  + 2 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Kimberly K.
11/2015
5.0
chimney sweep
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Bridget E.
11/2015
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark A.
11/2015
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$99

JOHN AND GWEN M.
11/2015
2.0
chimney sweep
  + -1 more
unknown
Description of Work: I got a quote for repair work. The person doing the inspection was very professional and personable. But I could not get the office to answer the phone or return my calls when I left a voice mail. When I finally did talk to them they said they lost my file. I tried to work with them but the office seems so disorganized, I used another service. Very frustrating to deal with.
Rating CategoryRating out of 5

Response from Ely Stokes Inc. Chimney, Fireplace & Masonry
Thank you for taking the time to post a review. The customer received the quote timely. We separated all items for them and provided at least two options with two price points for each. The customer was wanting us to dramatically reduce the price, while still completing all items quoted, and we were not able to discount to the extent they were wanting.

HOLLY S.
11/2015
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dianna B.
11/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: He cleaned and inspected the fire place and chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kim W.
11/2015
5.0
chimney sweep, dryer vent cleaning
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$190

SUSAN Z.
11/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Cleaned and checked the fireplace on both sides of our double. Extremely clean - no residual dust! Friendly & professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Patricia G.
11/2015
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Julie P.
10/2015
2.0
chimney sweep
  + -1 more
unknown
Description of Work: I paid through Angies list and they said they couldn't clean my chimney because it had a insert. I asked several times for a estimate on what additional I would have to pay to get the job done. They promised a new estimate. It's been two weeks now and all they have said was to get a refund through Angie.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$99

Karin S.
10/2015
5.0
chimney sweep, chimney repair
  + 0 more
unknown
Description of Work: Ely Stokes cleaned and inspected my chimney. The representative sent was very polite and knowledgeable. He answered all of my questions and concerned and then some. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Stanley J.
10/2015
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$119

DONNA & DAVID B.
10/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Chimney cleaning...easy to schedule, gave other information about chimney fireplace that was helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

lisa A.
10/2015
5.0
chimney sweep
  + -1 more
Great Job
Description of Work: Cleaned and capped chimeny

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Sarah A.
10/2015
5.0
chimney sweep
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Crystal T.
10/2015
5.0
chimney sweep, chimney repair, fireplaces
  + 1 more
unknown
Description of Work: Inspected fireplaces and made recommendation for maintenance and repairs. Also demonstrated how to properly use the fire place. Really great tech completed the inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Carol A.
10/2015
5.0
gas logs
  + -1 more
great - see above
Description of Work: came to inspect flue (turns out I don't have one - embarrassing). He was so kind, professional and solved my remote control issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marsha K.
10/2015
5.0
chimney sweep
  + -1 more
did a very good job
Description of Work: checked fireplace and cleaned chimmey

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

FUKUKO G.
09/2015
5.0
chimney sweep
  + -1 more
very good
Description of Work: chimney seep and insupection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

JERRY AND JENNY W.
09/2015
5.0
chimney repair, fireplaces
  + 0 more
I would use them again.
Description of Work: We used Ely Stokes Inc. Chimney, Fireplace & Masonry for chimney repair, converted into a gas fireplace, and door fireplace repair.
Rating CategoryRating out of 5
Yes, I recommend this pro
$5,000

JOHN S.
09/2015
5.0
chimney sweep, fireplaces
  + 0 more
unknown
Description of Work: Very professional and timely. took my gas fireplace apart, cleaned and tuned up, swept chimney, completely cleaned up the mess. Great job at a great price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Brent S.
09/2015
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

William B.
09/2015
5.0
chimney sweep
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Contact information

4720 N Keystone Ave, Indianapolis, IN 46205

https://www.elystokesfireplace.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 12:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Fireplaces,
Chimney Caps,
Gas Logs,
Masonry,
Dryer Vent Cleaning,
Roofing,
Animal Removal,
Doors,
Epoxy Flooring,
Glass Block

FAQ

Ely Stokes Inc. Chimney, Fireplace & Masonry is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 12:00 PM

Saturday: Closed

Ely Stokes Inc. Chimney, Fireplace & Masonry accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Ely Stokes Inc. Chimney, Fireplace & Masonry does not offer free project estimates.
No, Ely Stokes Inc. Chimney, Fireplace & Masonry does not offer eco-friendly accreditations.
No, Ely Stokes Inc. Chimney, Fireplace & Masonry does not offer a senior discount.
No, Ely Stokes Inc. Chimney, Fireplace & Masonry does not offer emergency services.
Yes, Ely Stokes Inc. Chimney, Fireplace & Masonry offers warranties.
Ely Stokes Inc. Chimney, Fireplace & Masonry offers the following services: Chimney cleaning & inspections. Masonry & chimney restoration, Gas log, wood & gas insert sales & installations, Flue Liners, Chase covers, mortar crowns, raincaps, dampers, tuckpointing, chimney rebuilds, brick replacement, animal removal, gas to wood conversions, waterproofing, gas log & fireplace service, and much more...
NA

Contact information

4720 N Keystone Ave, Indianapolis, IN 46205

https://www.elystokesfireplace.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 12:00 PM
Saturday:
Closed