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Ely Stokes Inc. Chimney, Fireplace & Masonry

Chimney Sweep, Chimney Repair, Fireplaces,

About us

Ely Stokes has been serving the Indianapolis location since 1977.

Business highlights

48 years of trusted experience
Family Owned & Operated

Services we offer

Chimney cleaning & inspections. Masonry & chimney restoration, Gas log, wood & gas insert sales & installations, Flue Liners, Chase covers, mortar crowns, raincaps, dampers, tuckpointing, chimney rebuilds, brick replacement, animal removal, gas to wood conversions, waterproofing, gas log & fireplace service, and much more...

Services we don't offer

NA

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.71,112 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
6%
3
3%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 1026-1050 of 1112 reviews

LORRAINE C.
01/2008
5.0
chimney repair
  + -1 more
Good, so far.
Description of Work: They fixed the damper and checked to see if it needed to be cleaned out. They also found out that where the chimney cap is attached; it was rotten, so they are going to give us an estimate on how much it would be to fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ely Stokes Inc. Chimney, Fireplace & Masonry
THANK YOU FOR LEAVING YOUR FEEDBACK. WE HOPE WE CAN BE OF SERVICE FOR YOU IN THE FUTURE!

SARAH L.
01/2008
5.0
chimney sweep
  + -1 more
Great!
Description of Work: I needed to make sure the chimney was clear and clean (I suspected birds had nested inside). Ely Stokes came very promptly, checked the chimney and the caps. The chimney was clean and clear of birds. There was no charge and they did give me an estimate for replacing the caps. This is what I call real customer service. The gentleman who came was polite, took care to not track dirt into my house and I give them an A+ and would recommend them to everyone needing this service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ely Stokes Inc. Chimney, Fireplace & Masonry
THANK YOU VERY MUCH FOR TAKING THE TIME TO MAKE A REPORT. YOUR FEEDBACK IS GREATLY APPRECIATED!

GERRY L.
05/2007
5.0
chimney sweep
  + -1 more
They did a good job.
Description of Work: They swept our chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ely Stokes Inc. Chimney, Fireplace & Masonry
IT WAS A PLEASURE TO BE OF SERVICE!

SHEILA & ERIC S.
10/2006
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Cleaned chimney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

CATHY S.
08/2006
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Our roofing company recommended having the chimney checked prior to completing the new roof. Ely Stokes company returned our call promptly and gave us an estimate. At this time they said the chimney is in good shape and no work was necessary!!

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JULIE N.
06/2006
4.0
chimney sweep
  + -1 more
Average job, fine.
Description of Work: They cleaned my chimney.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$115

JUDY S.
06/2006
5.0
chimney caps, chimney repair, fireplaces
  + 1 more
NONE.
Description of Work: CHIMNEY: TUCK POINTING AND SEALED. CHIMNEY: METAL CAPS WERE INSTALLED. ANNUAL FIREPLACE CLEANING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MELANIE S.
10/2005
5.0
chimney repair
  + -1 more
unknown
Description of Work: REPLACED LOOSE BRICKS IN FIRE BOX, REPAIRED SPALDING BRICKS ON CHIMNEY AND REPLACED CHIMNEY CROWN. ALSO RE-PAINTED ENTIRE CHIMENY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$775

TODD & AMY M.
09/2005
5.0
chimney sweep
  + -1 more
unknown
Description of Work: THEY CAME TO CLEAN MY CHIMNEY AND TOLD ME I DID NOT NEED TO HAVE ANY WORK DONE. THEY RECOMMENDED SOME WORK THAT THEY DID NOT PERFORM. MAN WAS VERY FRIENDLY AND HELPFUL. WILL HIGHLY RECOMMEND THEM.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Raymond S.
08/2005
5.0
chimney sweep
  + -1 more
unknown
Description of Work: CLEANED OUR DOUBLE CHIMNEYS.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

RORY D.
02/2005
5.0
chimney sweep
  + -1 more
unknown
Description of Work: WHEN HE CAME, ACCORDING TO HIM I DID NOT NEED THE CLEANING. HE DID NOT CHARGE THE FULL AMOUNT.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN H.
01/2005
5.0
chimney sweep
  + -1 more
unknown
Description of Work: THEY DID A CHIMNEY SWEEP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

DOROTHY J.
12/2004
5.0
fireplaces
  + -1 more
unknown
Description of Work: INSTALLED CHIMNEY CAP WITH ANIMAL GUARD.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

ROBERT C.
11/2004
4.0
chimney sweep
  + -1 more
unknown
Description of Work: PROMPTLY RETURNED CALL. THEY DO NOT ALSO DO CHIMNEY WORK SO I DECIDED TO USE SOMEONE THAT COULD DO BOTH. THEY ARE VERY HELPFUL PROVIDING INFORMATION AND RECOMMENDATIONS ON IT.
Rating CategoryRating out of 5
Yes, I recommend this pro
$130

JAMES D.
09/2004
5.0
chimney repair
  + -1 more
unknown
Description of Work: REBUILT AND RESURFACED MORTAR CROWN ON 2 CHIMNEYS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

CAROL S.
08/2004
5.0
chimney repair
  + -1 more
unknown
Description of Work: THEY DID SOME RE-GROUTING INSIDE THE FIREBOX, SOME WATERPROOFING ON THE BRICK ON THE OUTSIDE AND CLEANED THE CHIMNEY.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

LEIGH B.
10/2003
5.0
chimney sweep
  + -1 more
unknown
Description of Work: CLEANED CHIMNEY AND SEALED UP SOME CRACKS IN THE BACK OF FIREPLACE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

JEFF W.
10/2003
5.0
chimney sweep
  + -1 more
unknown
Description of Work: CLEANED MY CHIMNEY AND INSPECTED FOR ADDITIONAL ISSUES.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

PETER D.
07/2003
5.0
chimney caps
  + -1 more
unknown
Description of Work: PLACE A CAP ON OUR CHIMNEY. CALLED COMPANY AND SOMEONE CAME OUT TWO DAYS LATER AS PROMISED AND PUT THE CAP ON THE CHIMNEY. DIDN'T EVEN HAVE TO BE HOME. GREAT FAST,SERVICE. MAILED THE CHECK INTO THE COMPANY.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

STEVE M.
07/2003
5.0
fireplaces
  + -1 more
unknown
Description of Work: CLEANED FIREPLACE FLUE, CLEANED AND SEALED CRACK IN FIREBOX.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$174

Tracy C.
05/2003
5.0
chimney repair
  + -1 more
HIGH LEVEL OF HONESTY.
Description of Work: CHIMNEY CAPS, TUCKPOINTING AND THE ALSO PUT ON A RAIN CAP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

DON & AMY S.
10/2002
5.0
chimney repair
  + -1 more
unknown
Description of Work: REPOINTED BRICKS, SEALED CHIMNEY CROWN, INSTALLED DOUBLE CHIMNEY CAPS.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$725

JOAN & JIM T.
10/2002
5.0
chimney repair
  + -1 more
unknown
Description of Work: HE DIAGNOSED A PROBLEM WE WERE HAVING WITH BIRDS FALLING IN INTO AND BEHIND THE FIREPLACE. ELY SUGGESTED I HIRE A HANDYMAN TO BECAUSE HIS SERVICE IS NOT WHAT I NEEDED. I APPRECIATED HIS HONESTY.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

DAVID B.
09/2002
5.0
fireplaces
  + -1 more
unknown
Description of Work: I REPORTED A SLIGHT LEAK ALONG THE FIREPLACE INSIDE THE HOUSE, RAN ALONG THE WALL, EVEN INTO BASEMENT INTO BASEMENT. IT WAS STARTING TO WARP WOOD WALL OVER MANTLE AND MOISTEN BRICKS EVEN IN BASEMENT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$225

SANDRA C.
07/2002
1.0
animal removal
  + -1 more
unknown
Description of Work: AFTER MANY CALLS WE FINALLY HAD AN APPOINTMENT TO REMOVE SOME ANIMALS FROM FIREPLACE. MR. STOKES DID NOT SHOW UP AND DID NOT CALL TO EXPLAIN THE NO SHOW.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Contact information

4720 N Keystone Ave, Indianapolis, IN 46205

https://www.elystokesfireplace.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 12:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Fireplaces,
Chimney Caps,
Gas Logs,
Masonry,
Dryer Vent Cleaning,
Roofing,
Animal Removal,
Doors,
Epoxy Flooring,
Glass Block

FAQ

Ely Stokes Inc. Chimney, Fireplace & Masonry is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 12:00 PM

Saturday: Closed

Ely Stokes Inc. Chimney, Fireplace & Masonry accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Ely Stokes Inc. Chimney, Fireplace & Masonry does not offer free project estimates.
No, Ely Stokes Inc. Chimney, Fireplace & Masonry does not offer eco-friendly accreditations.
No, Ely Stokes Inc. Chimney, Fireplace & Masonry does not offer a senior discount.
No, Ely Stokes Inc. Chimney, Fireplace & Masonry does not offer emergency services.
Yes, Ely Stokes Inc. Chimney, Fireplace & Masonry offers warranties.
Ely Stokes Inc. Chimney, Fireplace & Masonry offers the following services: Chimney cleaning & inspections. Masonry & chimney restoration, Gas log, wood & gas insert sales & installations, Flue Liners, Chase covers, mortar crowns, raincaps, dampers, tuckpointing, chimney rebuilds, brick replacement, animal removal, gas to wood conversions, waterproofing, gas log & fireplace service, and much more...
NA

Contact information

4720 N Keystone Ave, Indianapolis, IN 46205

https://www.elystokesfireplace.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 12:00 PM
Saturday:
Closed