I hadn't used my snow blower in over three years and it wouldn't start when I tried to fire it up this year. I took it in to Elson's Lawn and Garden expecting to have to have the fuel supply and lines cleaned out as well as new spark plugs etc. I was also prepared to leave it for over a week since I took it in the week of Christmas. They gave me a very reasonable estimate for their standard tune up when I dropped it off at lunch time and I spent less than 15 minutes on the drop off, very quick service. I received a call latter the same day that the blower was ready to go. I went over on my way home from work and picked it up. It started right up for me on the first try. Speedy service, polite staff, great price that they actually stuck to. I will definitely be using Elson's again.
Description of Work: Tune up and repair of non-running snow blower
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Pam M.
09/2014
5.0
lawn mower repair
+ -1 more
We have used Elson's before and always liked their service. They picked up our tractor and took it in for a tune up for Fall and Winter. They also repaired an ignition problem we were having. Reasonable prices, professional and nice employees. Specifically they fixed a grounded wire, replaced a key switch, changed the oil, replaced a spark plug, added fuel filter, flushed the fuel system, greased the fittings, aired up the tired,sharpened the blades and cleaned the air filter. We are happy. Job well done!
Description of Work: Tuned up and repaired a WheelHorse tractor/mower. They also picked it up from our home with a trailer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$214.83
Catherine C.
08/2013
4.0
lawn mower repair
+ -1 more
He did a great job. It was just that they a took a long time, but those things sometimes do. The work was supposed to be done in two or three weeks. When we called, no one seemed to be able to look it up and find the process of the work. We did call two or three times to check and see if it was ready, but there were several different people we spoke with and no one really knew the progress. However, when the work was complete, the called us and the lawn mower was repaired properly.
Description of Work: He repaired our lawn mower.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$120
Lisa S.
07/2013
5.0
lawn mower repair
+ -1 more
Excellent! Honest and trustworthy. Will definitely do business with again.
Description of Work: Riding mower repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Norman S.
07/2013
5.0
lawn mower repair
+ -1 more
I did not have that much of a problem in the first place but I was satisfied. They have called since then and asked me a question or two. They got it fixed when they said they would and the machine runs good now.
Description of Work: I used Elson's Small Engine to do some maintenance on a small roto-tiller.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
JIM & MARCIA D.
07/2013
4.0
lawn mower repair
+ -1 more
I'm very satisfied. They had a generator worked on there and a lawnmower and they got it done on time. It worked like a charm so I had no complaints.
Description of Work: I used Elson's Small Engine for lawnmower
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Jim S.
07/2013
3.0
lawn mower repair
+ -1 more
Some confusion on delivering to wrong house. Got that solved, then noticed fuel leak still existing, they came out & picked up mower fixed it a second time. Then the new wheel came off during the 5th mow of the season. They were slow to come and do the repair the 3rd time until we got upset. Once again on the final delivery, promised no matter what to deliver that day, but could not find the house and never called. The mower is fine now, prices were fair though the hassle factor was high. I would use them and recommend them but they gotta have this feedback.
Description of Work: repaired and maintained my riding mower so that I could give it to my Daughter and Son n law with a new house & large yard. Regular Maint (oil, filters, sharpen), also fix fuel leak, new tires/wheels, etc
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Yes, I recommend this pro
$500
MARY BETH M.
07/2013
5.0
lawn mower repair
+ -1 more
great will use them again
Description of Work: consultation
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nathan G.
05/2013
1.0
lawn mower repair
+ -1 more
I was given an estimate of 2 to 3 weeks for the repair. I was excited when they called and the repair was complete at 2 weeks. I went to pick up the mower only to find that they simply adjusted the self propel cable. I expressed hesitation and took it to the parking lot to test it. The problem had not been repaired at all and it had the same symptoms. I went back in and they got the original mechanic who then attempted to blame me for taking it home and breaking it (not knowing that I had not even left the repair shop). He argued that it didn't have that problem originally(when actually it is the reason I brought it in). They agreed to fix the problem within the day. Two days later I recieved a call that it was fixed. I asked them to double check that it had actually been repaired, and they were nice enough to do that. I recieved a call back that it wasn't repaired and that it needed a belt replaced. A week later I had heard nothing, so I called to check on the status and was told it was ready for pickup. I went to pickup the mower, and they had me come help and search for it. We found it in the very back covered up by weed eaters and in pieces. They agreed to fix it again that day. I received a call two days later that it was ready for pickup and the guy verified that it was complete(at this point I am picking it up fixed or not). I went to pick it up and it was put back together. It appears to be working, but the jury is still out on the longevity of the fix. I recieved no apology, no thank you, and my only reward for my patience was to be asked to prove with receipts that I had paid for the repair on the previous pickup attempt.
Description of Work: I took the mower in to have teh self propel fixed. It was making a noise and wouldn't move in the grass.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$85
karen M.
05/2013
2.0
lawn mower repair
+ -1 more
Not well
Description of Work: i took a toro mower in to have a new wheel put on and a tune up. I did not realize Mr.Elsen had died and a new group had taken over. I did not realize that they were no longer a toro dealer until recently. anyway after nine days they said the wheel had not come in-I complained and finally it was done three or four days later. The new owner was very pleasant but the help was very unprofessional and they seemed confused as to which mower it was. My son went to the back and located the mower. My next door neighbor informed me that the owner had a grant to train exconvicts and she had left there because of the same experience I had had. The self propeller on the mower was not working when my son went to use it two days later. Needless to say I chose to take it to a different mower service.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0
$145
Charles T.
05/2013
5.0
lawn mower repair
+ -1 more
The sale, checkout and instruction went well.
Description of Work: I was having difficulties with my old lawn trimmer and decided to buy a new one. Ellison's showed me the models (Echo and Husqavara) that they sell and service. I was very familiar with the brands. The company did indicate that there was a sale going on and it was extremely appealing. Ellison's did give me a modest credit for my old lawn trimmer. It was a good experience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$174.99
ROBERT M.
05/2013
5.0
lawn mower repair
+ -1 more
Elson's Small Engine took care and fixed my generator and they did it on time and everything. We were very happy with their good work.
Description of Work: I used Elson's Small Engine to fix my generator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rodney S.
12/2012
4.0
lawn mower repair
+ -1 more
Overall good, with the exception of a thick rubber band part which was disconnected and not put back on. Lawn mower seems to run great.
Description of Work: Tune up on riding lawn mower. Picked up and delivered. Sharpened blades and general maintenance.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$200
Jon H.
10/2012
5.0
lawn mower repair
+ -1 more
Wow! What a great company. I was tired of Carmel Welding's high prices so I went to this little shop I pass on the way home from work. I needed a lawnmower blade sharpened and my string trimmer wouldn't start. In two days they rebuilt the string trimmer carburetor and replaced the fuel lines and for the mower, sharpened the blade. Best of all, the cost was only $55 total. They powerwashed both pieces of equipment such that they looked new. I am definitely changing where I take my small engine equipment for service and repair.
Description of Work: Rebuild carburetor on string trimmer Sharpen lawnmower blade (couldn't get it off so had to bring in the entire mower)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
NANCY B.
07/2012
5.0
lawn mower repair
+ -1 more
They have been there a long time. They are close to us. They got the tire down when they were supposed to. It was a routine service.
Description of Work: I used Elson's Small Engine for replacing the tires on our mower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$50
GUY P.
10/2010
4.0
lawn mower repair
+ -1 more
unknown
Description of Work: Elson's recently restored my Toro lawnmower to good operating condition at a price that I consider to be reasonable. However, the time they took to do it was about twice as long as was estimated when I called initially. In fairness, I was advised correctly when I delivered the mower for repairs, so I had the option of going elsewhere at that time.
Rating Category
Rating out of 5
Yes, I recommend this pro
ABBY D.
07/2009
5.0
lawn mower repair
+ -1 more
The company was on time and provided excellent service. They picked the mower up on Friday afternoon and dropped it off on Saturday morning good as new. I only paid $35 for the repair and I had expected to pay a lot more.
Description of Work: The company came out and picked up my riding mower ($60 for pick-up and delivery) and fixed the wheel which I thought had broken.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
BOBBY S.
05/2006
2.0
lawn mower repair
+ -1 more
I had the tune-up done before mowing season arrived & did not try starting the Edger or Mower until mowing season. By then the petty 30-day warranty they give had expired, as I was informed of after the fact. The edger starts fine, but the mower takes about 10 to 15 pulls to start. It was better before the tune-up.
Description of Work: Tune-up on lawn mower & edger.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
$180
JOHN P.
06/2005
3.0
lawn mower repair
+ -1 more
ALL STAFF POLITE AND HELPFUL. THIS REPAIR SUFFERED FROM THE WORK ORDER HAVING, APPARENTLY, BEEN MISPLACED. WHEN I CALLED TO ENQUIRE ABOUT PROGRESS AFTER 2.5 WEEKS, (I HAD BEEN TOLD THEY HAD A BACKLOG OF WORK) THEY HAD A PROBLEM LOCATING THE MOWER! HOWEVER, THE MOWER WAS READY NEXT DAY AND THE REPAIR APPEARS TO BE ENTIRELY SATISFACTORY.
THE OWNER AND I BOTH LOST OUR TIME DUE TO THE FAILURE OF THE COMPANY''S TELEPHONE REPRESENTATIVE. THE OWNER ALSO SEEMED IRRITATED.
Description of Work: NO WORK PERFORMED. I CALLED ELSON''S TO SHARPEN THE BLADES ON MY ROTARY PUSH MOWER. I MET THE OWNER AT MY HOUSE DURING THE WORK DAY, BUT HE AND I WERE BOTH SURPRISED TO LEARN THAT HIS EQUIPMENT COULDN''T SHARPEN A CURVED BLADE. UNFORTUNATELY, HIS TELEPHONE RECEPTIONIST HAD FAILED TO INFORM HIM OF THE KIND OF MOWER I NEEDED SHARPENED. HE DID NOT CHARGE ME FOR HIS TIME. ANOTHER PROVIDER IN THIS CATEGORY INFORMED ME OVER THE TELEPHONE THAT THEY COULD NOT SHARPEN MY MOWER, EITHER.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ROBERT & SUSAN S.
04/2001
5.0
lawn mower repair
+ -1 more
100% DEPENDABLE, MEMBER DOESNT KNOW HOW FAST THEY WOULD BE IF YOU WERE IN A HURRY.
Description of Work: DID ANNUAL TUNE UP ON A RIDING LAWN MOWER. THIS INCLUDED PICK UP AND DELIVERY
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
DR FRED B.
08/2000
5.0
lawn mower repair
+ -1 more
HAD TROUBLE KEEPING TRACK OF IT AND SLOW TO RESPOND, END RESULT WAS EXCELLENT
Description of Work: TRIMMER REPAIR
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$49
DR FRED B.
10/1999
1.0
lawn mower repair
+ -1 more
QUOTE FOR PICK-UP WAS $20 MORE THAN ORIGINALLY QUOTED
Description of Work: REPAIRED CARBURETOR AND NEW GASKETS, DIAPHRAGM, AN
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Pat C.
02/1999
5.0
lawn mower repair
+ -1 more
USES REGULARLYU AND CONSIDERS THEM VERY GOOD.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DAVID C.
07/1995
5.0
lawn mower repair
+ -1 more
BEEN USING FOR 10YRS. HAD MOWER FOR 11YRS AND STIL
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Service Categories
Lawn Mower & Power Tool Repair
FAQ
Elson's Small Engine is currently rated 4.2 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
Saturday: 8:00 AM - 5:00 PM
Elson's Small Engine accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Elson's Small Engine offers free project estimates.
No, Elson's Small Engine does not offer eco-friendly accreditations.
No, Elson's Small Engine does not offer a senior discount.
No, Elson's Small Engine does not offer emergency services.
Yes, Elson's Small Engine offers warranties.
Elson's Small Engine offers the following services: sales and service