Our goal at ELK Roofing is complete customer satisfaction, and our track record of pleasing customers over the last 44 years has been exceptional. Our customers love us, because we love our customers. Our goal is not to become the biggest, but the best roofing company in Indianapolis.
Business highlights
56 years of trusted experience
Services we offer
Replacement and repair of shingle, metal, slate, and flat roofs.
Description of Work: I called Elk Roofing for help with a gradual leak that was coming into my dining room ceiling. Jeff came out and juggled some shingles and left. I called again a couple of weeks later as the leak continued. He came out and promised a quote to do more extensive repair work. The quote was never provided. I called several times and he always promised he would get back time. I ultimately had to go with another roofing company and in the meNtime, I had to also repAir my dining room ceiling. I will never use Elk Roofing nor recommend. They not only were unable to adequately to the needed repairs, they were completely nonresponsive.
Rating Category
Rating out of 5
quality
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
Response from Elk Roofing LLC
It made me sad to read this review today and I'm sorry you had a bad experience. Jeff was a valuable member of our team for over 12 years but after several complaints like this his employment with us was terminated in Oct. 2014. The sad part was to loose a customer like you that we have worked with since 2007. Dusty
Patty T.
09/2014
5.0
roofing
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CINDY M.
01/2014
5.0
roofing
 + -1 more
.
Description of Work: Dusty is always responsive and very knowledgeable. They've been in business for years and are very reputable.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,800
SHAYNE S.
11/2011
1.0
roofing
 + -1 more
unknown
Description of Work: never answered back after coming out to give estimate even after I called them to follow up. Wasted my time.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Wayne O.
02/2009
5.0
roofing
 + -1 more
great
Description of Work: We are building a new house. During last week's wind storm we lost about a third of the north side of our roof's shingles. They promptly came and replaced the shingles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
MARIE F.
11/2002
5.0
roofing
 + -1 more
MY ROOF IS VERY STEEP AND DIFFICULT TO WORK ON AND THEY DID A GOOD JOB. I THINK THE PRICE WAS REASONABLE TOO!
Description of Work: RE FLASHING OF THE ROOF.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$700
SARAHJANE O.
08/2002
1.0
roofing
 + -1 more
DIDNT CALL BACK. WONT COME TO HOME TO DO ESTIMATES, ONLY WANTS TO TAKE INFO ON PHONE AND THEN GIVE ESTIMATE. DOESNT KNOW HOW THEY CAN GIVE AN ESTIMATE ON THE PHONE.
Description of Work: ESTIMATE
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
1.0
rosanne M.
08/2002
1.0
roofing
 + -1 more
THEY NEVER RETURNED MY CALLS OR CAME OUT.
Description of Work: CALLED THREE TIMES TO HAVE THEM COME OUT AND DO WORK
Rating Category
Rating out of 5
JOHN & SHIRELY C.
06/2002
5.0
roofing
 + -1 more
I CAN FIND ABSOLUTELY NO FAULT WITH THEIR SERVICE. IT COST A LITTLE MORE THAN TWO OTHER ESTIMATES, BUT I FEEL WE RECEIVED THE VALUE FOR IT.
Description of Work: COMPLETE TEAR-OFF AND REPLACEMENT WITH FIBERGLASS SHINGLES.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
MICHAEL & ANN G.
03/2002
5.0
roofing
 + -1 more
AFTER MAKING INITIAL CONTACT, THEY WERE TO CALL ME BACK TO LET ME KNOW WHEN THEY WERE COMING TO DO THE WORK, SO THAT I COULD PUT OUT MY OWN NEW SHINGLES FOR THEM TO USE ON THE ROOF. BECAUSE THEY WERE VERY BUSY, THEY NEVER CALLED BACK-THEY JUST CAME AND DID THE WORK, AND USED THEIR OWN SHINGLES, WHICH I WAS PROBABLY CHARGED FOR. IT WOULD''VE BEEN NICE TO KNOW WHEN THEY WERE COMING SO THAT I COULD HAVE PLACED OUR OWN SHINGLES OUTSIDE FOR THEM TO USE. OVERALL, THEY WERE VERY PUNCTUAL AND DID A GOOD JOB.
Description of Work: REPLACED A FEW SHINGLES ON OUR ROOF.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$125
MATT K.
02/2002
5.0
roofing
 + -1 more
VERY HAPPY WITH THEIR WORK, I WOULD USE THEM AGAIN.
Description of Work: REPLACED SOME ROOF DECKING, RESHINGLING, REFLASHING AND REPLACEMENT OF ROOF VENTS
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$500
HARVINDER S.
01/2002
4.0
roofing
 + -1 more
THIS COMPANY IS NOT VERY PROFESSIONAL IN THEIR PAPERWORK. I GOT A HAND WRITTEN PROPOSAL AND INVOICE. OTHER THAN THAT EVERYTHING WAS TO THE SATISFACTION.
Description of Work: TEAR OFF THE OLD ROOF AND PUT NEW ROOF BECAUSE OF THE HAIL DAMAGE.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,700
DAVID & MARCIA R.
12/2001
5.0
roofing
 + -1 more
ON ORIGINAL SALE VERY RESPONSIVE, TOOK A BIT FOR THEM TO COME BACK TO REPAIR GUTTERS THAT THEY DAMAGED.
Description of Work: TOOK OFF OLD ROOF, REPLACED WITH NEW ONE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$4,500
DAVID & MARCIA R.
12/2001
5.0
roofing
 + -1 more
A ON INSTALLATION, VERY NEAT AND CLEANED UP AFTER THEMSELVES, BUT WERE SLOW TO FOLLOW-UP FOR REPAIRS. OVERALL, THE WORK WAS EXCELLENT.
Description of Work: TOOK OFF OLD ROOF AND INSTALLED NEW ROOF.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$4,500
LAURA & MIKE B.
12/2001
1.0
roofing
 + -1 more
NEVER GOT ESTIMATE FOR ROOFING. THEY CAME OUT, BUT NEVER CALLED BACK.
Description of Work: CALLED FOR ROOF REPAIR.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Gary W.
11/2001
5.0
roofing
 + -1 more
THEY JUST COME IN AND CLIMB ON ROOF AND SEND YOU THE ESTIMATE IN THE MAIL.
Description of Work: CAME OUT FOR A ESTIMATE
Rating Category
Rating out of 5
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$5,500
PHILLIP K.
09/2001
5.0
roofing
 + -1 more
VERY NICE PEOPLE TO WORK WITH. HAD A COUPLE OF PROBLEMS DUE TO WEATHEWR. COMPANY TOOK CARE OF THEM WITH NO HASSLE. VERY PROFESSIONAL.
Description of Work: REROOFED HOUSE INCLUDING GARAGE
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$400
Lisa S.
08/2001
5.0
roofing
 + -1 more
I HAVE USED THEM ON ALL MY RENTAL PROPERTIES FOR OVER 25 YEARS!
Description of Work: ROOF REPAIRS
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DENNIS C.
06/2001
1.0
roofing
 + -1 more
NO CALL/NO SHOW ON TWO DIFFERENT OCCASIONS. DIFFICULT TO CONTACT
Description of Work: CALLED FOR ROOFING ESTIMATE
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
WENDY M.
05/2001
2.0
roofing
 + -1 more
RECEPTIONIST SAID "THEYD BE RIGHT OUT". FOUND OUT A WEEK LATER THAT "RIGHT OUT" MEANT SEVERAL WEEKS
Description of Work: CALLED FOR ESTIMATE
Rating Category
Rating out of 5
professionalism
2.0
Marcy C.
03/2001
2.0
roofing
 + -1 more
SAID THEY WOULD COME OUT AT THE END OF THE WEEK. NEVER CAME
Description of Work: .
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
Steve H.
12/2000
1.0
roofing
 + -1 more
SAID THEY WOULD TAKE CARE OF LEAK IN CEDAR SHAKE ROOF, BUT THEN SAID THEY COULD NOT BECAUSE THEY DONT WORK ON SHAKES.
Description of Work: CONSULTATION
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
1.0
punctuality
1.0
DIANE A.
10/2000
5.0
roofing
 + -1 more
PUNCTUAL, VERY ORGANIZED, CHARGED VERY LITTLE TO FIX PROBLEMS CAUSED BY PREVIOUS COMPANY.
Description of Work: COMPLETED WORK STARTED BY ANOTHER COMPANY.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
DONNA C.
05/2000
5.0
roofing
 + -1 more
I HAVE USED THEM BEFORE AND THEY HAVE ALWAYS BEEN GREAT. THEY ALSO HAVE FREE ESTIMATES. OUR ROOF INSPECTOR WAS DUSTIN RHOADS.
Description of Work: ROOF INSPECTION
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joseph K.
07/1999
1.0
roofing
 + -1 more
SAID THEY WOULD SEND SOMEONE OUT AND HAVE NOT, IT'S BEEN ALMOST 2 WEEKS.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Chimney Repair,
Sunrooms and Patio Enclosures,
Skylights,
Roof Ice/Snow Removal
FAQ
Elk Roofing LLC is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Elk Roofing LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa