About us
Business highlights
79 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Reviews
4.8226 Reviews
Filter reviews by category
Showing 176-200 of 226 reviewsMICHAEL & LAURIE L.
07/2004
water softeners
 + -1 moreDOUG, THE OWNER, CAME OUT. VERY PLEASED WITH SERVICE. VERY COMPETITIVELY PRICED. WITH THEIR CUSTOMER SERVICE I CAN SEE WHY THEY ARE HIGHLY RATED. I WOULD HIGHLY RECOMMEND THEM.
Description of Work: INSTALLED WATER SOFTENER. RESOLVED SOME ISSUES THAT I HAD WITH AN ACTUAL PLUMBING VALVE-DIAGNOSED AND CORRECTED THIS AT NO ADDITIONAL CHARGE.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,200
ERIC & GAIL H.
05/2004
water softeners
 + -1 moreHE TRIED VERY HARD TO PLEASE ME, HE TRIED VERY HARD TO FIT THE UNIT UNDER THE SINK. AS OPPOSED TO THE BASEMENT.
Description of Work: PURCHASED NEW WATER SOFTENER & REVERSE OSMOSIS SYSTEM.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$2,000
ALISON A.
04/2004
water softeners
 + -1 moreI WAS VERY PLEASED WITH THE SERVICE. I NEED TO WAIT UNTIL MONDAY TO SEE IF THE FIX WORKED OR NOT. I APPRECIATE HIM TAKING THE TIME TO PRESENT SEVERAL OPTIONS FOR REPAIR. HE WAS VERY QUICK IN HIS WORK, YET DIDN'T SEEM TO MIND WHEN I ASKED QUESTIONS.
Description of Work: THE GENTLEMAN CAME OUT, PREPARED, AND LOOKED AT THE WATER SOFTENER. WE DISCUSSED CAUSES FOR IT TO MALFUNCTION AS WELL AS POSSIBLE SOLUTIONS. I WAS EDUCATED ON HOW SOFTENERS WORK AND HOW LONG THEY MIGHT LAST. HE PRESENTED SEVERAL OPTIONS FOR REPAIR, I CHOSE ONE AND HE MADE THE CHANGES.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$150
CHRIS W.
04/2004
water softeners
 + -1 moreWE WERE EXPECTING TO HAVE TO REPLACE OUR WATER SOFTENER. ELGIN FIXED IT TO WHERE IT IS WORKING BETTER NOW THAN IT EVER HAD BEFORE, AND DID IT FREE-OF-CHARGE. WHEN WE DO NEED A NEW WATER SOFTENER, THEY WILL BE THE COMPANY WE CALL.
Description of Work: OUR WATER SOFTENER HAD BEEN SLOWLY PRODUCING WORSE AND WORSE WATER. IT WAS STILL USING BRINE, BUT THE WATER BEING PRODUCED WAS VERY RUSTY. THE REP. FROM ELGIN CAME OUT AND FIXED THE PROBLEM RIGHT AWAY. SEEMS SOMEHOW A VALVE HAD GOTTEN TURNED THE WRONG WAY. THEY MADE A QUICK ANALYSIS, FIXED THE PROBLEM, CHECKED THE SYSTEM OVER AND MADE SOME ADDITIONAL RECOMMENDATIONS. THEY DID ALL THAT, WITHOUT CHARGING US ANYTHING. WE COULD NOT BE HAPPIER WITH THE QUALITY OF THE WORK OR THEIR CUSTOMER SERVICE.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
JERRY & SANDY Z.
02/2004
water softeners
 + -1 moreTHE PLUMBER HAD TO GET IN OUR CRAWL SPACE WHICH WAS MUDDY, HE WAS VERY POLITE EVEN THOUGH AT FIRST IT WAS JUST FOR AN ESTIMATE. LATER WHEN HE INSTALLED IT, HE WAS JUST AS POLITE.
Description of Work: INSTALLED A WATER SOFTENER.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$900
Doug J.
12/2003
water softeners
 + -1 moreTHEY DID A GREAT JOB. THEIR PRICE WAS AVERAGE. I PLAN TO USE THEM FOR ALL OF MY WATER SOFTENER NEEDS.
Description of Work: THEY REPLACED THE TIMER, THE PISTONS AND THE SEAL ON MY WATER SOFTENER.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$335
BERNARD B.
10/2003
water softeners
 + -1 moreSERVICEMAN WAS VERY GOOD, COURTEOUS, AND PUNCTUAL. HE WAS CLEAN AND CLEANED UP WELL. DID THE JOB WELL.
Description of Work: INSTALLED A NEW WATER SOFTENER.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,000
TOM & NANCY K.
08/2003
water softeners
 + -1 moreTHEY'RE OK IF YOU DON'T MIND HAVING THEM DELIVER YOUR SALT AND DO THE ROUTINE MAINTENANCE FOR YOU THAT ANY HOMEOWNER THEY SEEM TO BE GEARED TOWARD SALES OF SALT AND OTHER SERVICES RATHER THAN SALES OF RELIABLE, SELF-SERVICE UNITS. CAN EASILY DO THEMSELVES. THE UNIT THEY INSTALLED IS NOT DESIGNED FOR EASY HOMEOWNER MAINTENANCE. IN FACT, JUST THE OPPOSITE. IT APPEARS TO BE DESIGNED TO ENCOURAGE THE HOMEOWNER TO SIGN A CONTRACT WITH ELGIN FOR SERVICE.
Description of Work: REPLACED FAILED WATER SOFTENER, BUT DIDN'T DISCLOSE ALL THE PERTINENT INFO BEFORE ARRIVING WITH THE NEW UNIT.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$1,000
JULIE R.
08/2003
water softeners
 + -1 moreTHEY WERE GREAT - GAVE ME AN ESTIMATE OVER THE PHONE. IT WAS LESS THAN OTHER ESTIMATES. THEY MADE AN APPOINTMENT PROMPTLY, SHOWED UP ON TIME AND DID THE INSTALLATION WITH NO MESS OR FUSS. WOULD HIGHLY RECOMMEND
Description of Work: INSTALLED NEW WATER SOFTENER IN HOME
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$800
LAURIE B.
07/2003
water softeners
 + -1 moreWE HAD A GREAT EXPERIENCE. THEY EVEN WROTE A LETTER THANKING US FOR OUR BUSINESS.
Description of Work: INSTALLED A NEW WATER SOFTENER
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
TOM B.
07/2003
water softeners
 + -1 moreTHIS COMPANY EVALUATED MY OLD WATER SOFTENER THAT HAD STOPPED WORKING, AND PROVIDED EXCELLENT ADVICE AS TO HOW TO BEST REPLACE IT. THEY WORKED WITH ME, AND WE WERE ABLE TO AGREE THAT USING A RECONDITIONED SOFTENER WOULD BETTER MEET MY NEEDS THAN A NEW ONE. DOUG WAS VERY HELPFUL DURING THE INSTALLATION, HELPED ME WITH A PLUMBING JOB I WAS WORKING ON AT THE TIME, ADVISED ME REGARDING THE CORRECT SALT TO USE AND HOW TO TREAT THE SYSTEM PERIODICALLY TO REMOVE RUST, AND THE BEST LOCATION FOR A DRINKING WATER SYSTEM.
Description of Work: THE COMPANY REPRESENTATIVE REMOVED MY OLD WATER SOFTENER, TOOK AWAY ANOTHER OLD SOFTENER THAT HAD BEEN LEFT IN MY CRAWLSPACE, AND INSTALLED A RECONDITIONED WATER SOFTENER. HE REROUTED PLUMBING AS NEEDED, AND HELPED ME WITH A SINK REPAIR JOB I WAS DOING AT THE TIME.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$714
Jennifer & Tom B.
06/2003
water softeners
 + -1 moreTHEY WERE VERY RESPONSIVE AND HAD A SERVICE PERSON AT OUR HOME WITH IN A DAY OF CALLING THEM.
Description of Work: WE PURCHASED A WATER SOFTENER FROM THEM.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,000
Walter P.
04/2003
water softeners
 + -1 moreI GIVE THEM THE HIGHEST MARKS AND THEY ARE VERY PROFESSIONAL. THEY CAME PROMPTLY. I WAS VERY IMPRESSED WITH THAT.
Description of Work: I WAS HAVING WATER RUNNING IN MY SOFTENER AND WAS UNABLE TO TURN IT OFF. THEY WERE ABLE TO TURN IT OFF FOR ME. I AM ALSO GOING TO HAVE A NEW SOFTENER INSTALLED.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$79
SANDY S.
01/2003
water softeners
 + -1 moreRESPONDED EXTREMELY QUICKLY. MY WATER SOFTENER HAD BURST, AND THEY DISSASEMBLED IT SO THAT WHEN EVERYTHING THAWED, IT WOULDNT CONTINUE TO FLOOD MY GARAGE AREA. VERY PROFESSIONAL AND CURTEOUS. MADE A GREAT IMPRESSION. PRICE WAS FANTSTIC FOR AN EMERGENCY SERVICE!
Description of Work: MADE A TEMPORARY FIX TO MY BURST WATER SOFTNER
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$35
Carole H.
12/2002
water softeners
 + -1 moreI FELT LIKE I COULD TRUST THIS COMPANY TO GIVE ME ACCURATE INFORMATION. I WOULD HIRE THE COMPANY AGAIN AND RECOMMEND THEM TO ANYONE.
Description of Work: WE DECIDED THAT WE WANTED TO HAVE A WATER SOFTENER INSTALLED IN OUR 40 YEAR OLD HOUSE. IT HAD NEVER HAD ONE. WE HAVE HOT WATER HEAT SO THERE ARE PIPES THAT RUN ALL THROUGH THE CRAWL SPACE MAKING THINGS MORE COMPLICATED. WE VISITED THE STORE FIRST TO SEE IF IT WOULD EVEN FIT IN OUR GARAGE. JIM HULL SHOWED US THE POSSIBLITIES FOR OUR SITUATION WITH NO PRESSURE TO BUY. JIM CREAMER CALLED BEFORE COMING FOR THE EXTIMATE AS SCHEDULED, SPENT TIME UNDER THE HOUSE SEEING WHAT ALL IT WOULD ENTAIL. HE CAME AS SCHEDULED THE NEXT WEEK AND WITH A HELPER AND INSTALLED THE WATER SOFTENER WITHIN THE 3 TO 4 HOUR TIME ESTIMATE. THEY WERE PROMPT, COURTEOUS, NEAT, AND EFFICIENT.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,000
SUSAN B.
10/2002
water softeners
 + -1 moreVERY AFFORDABLE, DELIVER SALT,$10 BAG FOR SALT AND$6 FOR FILTER CHANGE.
Description of Work: MUCH CHEAPER THAN CULLIGAN.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$16
MICHAEL K.
07/2002
water softeners
 + -1 moreWE VISITED THE OFFICE AND THE OWNER REVIEWED PRODUCT INFORMATION. SINCE PLUMBING WORK WAS REQUIRED A SERVICEMAN WAS CALLED TO SEE WHAT HAD TO BE DONE. HE CHECKED OUR CRAWL SPACE CAREFULLY AND PROVIDED US TWO OPTIONS FOR THE WORK REQUIRED. AN INSTALLER CAME AS SCHEDULED AND COMPLETED THE WORK IN A COURTEOUS AND BUSINESSLIKE MANNER. THE SYSTEM IS WORKING PROPERLY. WE WERE VERY SATISFIED WITH THE SERVICE. A THANK YOU LETTER WAS RECEIVED FROM THE OWNER THE NEXT DAY.
Description of Work: INSTALLATION FOR NEW WATER SOFTENER.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$800
REBECCA C.
06/2002
water softeners
 + -1 moreTHEY WERE PROMPT, COURTEOUS AND ACCOMMODATING. THEY ALSO GAVE ME A FREE CONTAINER OF SALT FOR IT. THEIR PRICES WERE GREAT!!
Description of Work: I PURCHASED A WATER SOFTENER/CONDITIONER FROM THEM.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$799
ANN S.
06/2002
water softeners
 + -1 morePHONE RESPONSE IMMEDIATE; CAME SAME DAY!
Description of Work: CHANGED TIMING ON SOFTENER. TRACKED SOURCE OF LEAK FOR ME WHICH WAS BEYOND TECHNICIANS JOB.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$35
RICHARD A W.
05/2002
water softeners
 + -1 moreTHEYRE PUNCTUAL AND ALWAYS TAKE CARE OF THE DETAILS OF EVERYTHING. THEY ALWAYS KNOW RIGHT WHERE TO GO AND EXACTLY WHAT TO DO.
Description of Work: THEY BRING SALT IN AND ADJUST OUR WATER SOFTENER EQUIPMENT.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Doris K.
02/2002
water softeners
 + -1 moreTHEY ARE WONDERFUL; THEY ALWAYS CALL BEFORE COMING OUT; THEY HAVE CALLED BACK TO CHECK ON REPAIR; VERY GOOD TO WORK WITH
Description of Work: MAINTENANCE OF WATER CONDITIONER; REPAIR OF WATER CONDITIONER
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$69
THOMAS & JOAN L.
04/2001
water softeners
 + -1 moreSEEM TO PROVIDE A GOOD PRODUCT, CAREFULLY INSTALLED. VERY GOOD ABOUT KEEPING TO SCHEDULE AND KEEPING US INFORMED. EASY TO WORK WITH. HAS BEEN IN CURRENT LOCATION, WITH SAME OWNERSHIP, FOR APPROX. 50 YEARS.
Description of Work: REVIEWED OUR SITUATION REGARDING HOME WATER SOFTENING AND PRODUCTS AVAILABLE. INSTALLED NEW SOFTENER, INCLUDING CONNECTION TO DRAIN, AND FILLED WITH SALT. WE WILL CONTINUE HAVING THEM DELIVER SALT PERIODICALLY AS NEEDED.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$850
VIRGINIA R M.
03/2000
water softeners
 + -1 moreHONEST, STRAIGHT FOREWARD, VERY RELIABLE PEOPLE AND EQUIPMENT. GREAT TRACK RECORD. DIDN'T TRY TO SELL SOMETHING SHE DIDN'T NEED.
Description of Work: WATER SOFTNER REPLACED
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
LYNDA S.
11/1998
water softeners
 + -1 moreTHEY SERVICE HER WATER SOFTENER AND HAVE BEEN PUTTING POTASSIUM IN HER FILTER. SHE REQUESTED THEY NOT PUT ANYMORE POTASSIUM IN SINCE IT WAS FULLL, HOWEVER, THE CONTINUED TO ADD IT AND THE FILTER IS CURRENTLY MALFUNCTIONING.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
08/1998
water softeners
 + -1 moreINSTALLED A WATER SOFTENER. CAREFUL. EXPALINED WELL. EXCELLENT.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Contact information
1009 Broadripple Ave, Indianapolis, IN 46220
http://www.elginwater.comService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 4:30 PMSaturday:
8:00 AM - 12:00 PMLicensing
Bonded
Insured
No License Required for Trade
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Water Filtration and Softening,
Plumbing,
Rentals - Equipment,
Water Heaters,
Water Coolers
FAQ
Elgin Water Care is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 4:30 PM
Saturday: 8:00 AM - 12:00 PM
Elgin Water Care accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Elgin Water Care offers free project estimates.
Yes, Elgin Water Care offers eco-friendly accreditations.
No, Elgin Water Care does not offer a senior discount.
Yes, Elgin Water Care offers emergency services.
Yes, Elgin Water Care offers warranties.
Elgin Water Care offers the following services: Water softeners, bottled water & delivery, salt delivery, rental plans, iron filters, odor filters, drinking water systems. Commercial & industrial systems.
Contact information
1009 Broadripple Ave, Indianapolis, IN 46220
http://www.elginwater.comService hours
Monday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 4:30 PMSaturday:
8:00 AM - 12:00 PM