Economy Fence

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IT WAS A GOOD EXPERIENCE.

THEY FORGOT TO REMOVE THE ENTIRE EXISTING FENCE, BUT QUICKLY RESPONDED TO MY CALL AND HAD THE FENCE REMOVED WITHOUT ANY QUESTIONS ASKED.

OVERALL THEY WERE VERY SLOW IN COMPLETING THE PROJECT. THE WORK WAS NOT COMPLETED AS PROMISED. THEY LEFT US FOR ALMOST TWO WEEKS WITH NO FENCE AT ALL AND WE HAVE A PET. AFTER CONSIDERABLE COMPLAINTS THEY DID COME OUT AND SATISFY US.

ESTIMATION, LAYOUT, AND ASSEMBLY PERSONNEL WERE SKILLED, FAST AND ACCURATE. OFFICE IS A PLEASANT INFORMAL STYLE, AND EXCELLENT QUESTION RESPONSE IS GIVEN. A SUGGESTION: IT WOULD BE GREAT TO RECEIVE A CALL A FEW DAYS BEFORE LAYOUT/POST INSTALLATION IS TO BEGAN TO DISCUSS AND VERIFY ORDER. LUCKILY, I WAS HOME WHEN ACTUAL FENCE BUILDING WAS STARTED, OTHERWISE IT WOULD HAVE BEEN BUILT ON UNDESIRED SIDE OF POSTS, (THIS WAS JUST A SMALL GLITCH IN ORDER PAPERWORK). OTHERWISE, IT WOULD HAVE BEEN A MAJOR VISUAL SURPRISE IF I HAD CAME HOME TO A COMPLETED FENCE, THAT I CONSIDERED PUT TOGETHER WRONG.

WHERE THEY EXCELLED WAS WHEN OUR LOCAL ASSOCIATION TOLD US WE HAD TO MOVE THE FENCE IN 12 FEET, ECONOMY SQUEEZED US IN THEIR SCHEDULE AND MADE THE MOVE AND ONLY CHARGED $250 TO MOVE A RATHER LARGE SECTION OF FENCE (LAID NEW POSTS, DUG UP OLD ONES). THEY KNEW THE CIRCUMSTANCES AND KNEW WE HAD NO OPTIONS AND COULD HAVE EASILY PUT THE SCREWS TO US, BUT THEY DIDN'T.

THEY DID EXCELLENT WORK. THE COMPANY WAS PROMPT IN COMING OUT TO GIVE US AN ESTIMATE. THEY RETURNED PHONE CALLS QUICKLY AND ANSWERED OUR QUESTIONS CLEARLY. THE INSTALLERS WERE WONDERFUL! THEY HELPED ASSIST US IN ADJUSTING OUR ORIGINAL PLAN TO LOOK RIGHT AND FIT ON OUR LOT ACCORDING TO OUR SURVEY PLAN. THEY WORKED HARD ON A VERY HOT DAY, AND CLEANED UP ALL OF THEIR GARBAGE WHEN THEY WERE FINISHED. I WOULD DEFINITELY HIRE ECONOMY FENCE AGAIN.

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ASK FOR MARK, HE OVERSAW JOB AND WAS VERY HELPFUL

GOOD JOB! COMMENTS FROM PEOPLE ON HOW STRAIGHT FOR SUCH A LONG DISTANCE

NO CALL BACK.

VERY RESPONSIVE TO CORRECTING ANY PROBLEMS WITH WORK .

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I WAS ASSURED I WOULD HAVE MY FENCE BY 11/1 OR BEFORE. SALESPERSON CONTACTED ME AND STATED WORKER WOULD BE OUT ON SUNDAY FOR TWO WEEKS IN A ROW.CALLED THE COMPANY AND WAS TOLD THE SALESPERSON IS ON SICK LEAVE.AND INSTALLER WAS BITTEN BY A DOG. CALLED A WEEK LATER AND WAS TOLD COMPANY EXPERIENCED A DEATH. I AM VERY DISAPPOINTED WITH LACK OF SERVICE

DIDN'T SHOW WHEN THEY SAID THEY WOULD. HAD DOUBLE WIDE GATE INSTALLED IN STORAGE AREA. TWO WEEKS AFTER INSTALLATION, THE GATES BEGAN TO WARP. CALLED THEM, NO RESPONSE. THEY FINALLY REPAIRED. SATISFIED WITH THE FENCE, BUT POOR CUSTOMER SERVICE.