E SOURCE NETWORK SOLUTIONS

I CALLED THEM, AND THEY CAME OUT AND TOOK THE WHOLE HARD DRIVE WITH THEM, AND THE BILL THAT I GOT SAYS THAT REINSTALLED OFFICE CONTACT AND A FEW OTHER THINGS. THE BILL WAS ONLY A HUNDRED DOLLARS WHICH I HAD NO PROBLEM WITH. HOWEVER, WHEN THE GUY CAME BACK OUT TO RE-INSTALL MY COMPUTER, IT TOOK HIM ABOUT 4 HOURS, AND IT STILL DID NOT WORK. THEN THEY SAID THEY SENT ME ANOTHER BILL FOR $45O FOR THE ADDITIONAL WORK, BUT I NEVER RECEIVED IT. AND THAT BILL WAS FOR REPLACING THE HARD DRIVE AND FOR PLACING THE CD'S BACK IN TO SET UP EVERYTHING. THEN, I RECEIVED A LETTER FROM A COLLECTION AGENCY STATING THAT I OWED THEM. I WROTE BACK TO THEM WHY I DID NOT WANT TO PAY THEM FOR THIS. THE COMPUTER NEVER WORKED. I THEN HAD MY ORIGINAL COMPUTER PERSON THAT I USED IN THE PAST COME OUT AND FIX IT. AND I HAVE A BILL FROM HIM SAYING HOW MUCH I PAID AND EXACTLY WHAT TYPE OF WORK HE DID. E SOURCE IS CLAIMING THAT I WENT OUT AND BOUGHT A BRAND NEW COMPUTER WHICH IS RIDICULOUS.