E & E Garage Doors is a family owned and operated business in Indianapolis, Indiana. Our experience spans over 30 years of garage door installation, sales and service. Our business was started because we felt that we could better serve the Indianapolis and surrounding area customers by providing them with options the larger companies could not. Please call for prompt attention, otherwise you email us for documentation and product information requests. We do accept Credit Cards thru Paypal Business Services (emailing of invoice required.) Thank you for considering our company for your garage door needs. We hope that we can serve you too.
Business highlights
41 years of trusted experience
Services we offer
Garage Door Sales, Repair & Installation. Electric Operator sales, service & installation.
Services we don't offer
Electrical wiring not offered...only licensed electricians can provide this service.
Ed was very polite , on time and price was fair. Called him on the labor day weekend after 5pm and told him the door would not go up, he told me it was probably a broken spring. He explained how to get the door up to get my wifes car out. Ed said he could come out right away , but if I could wait till Tuesday morning he would be out first thing and I would not have to pay for emergency service.
Description of Work: Replaced broken spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$107
Kenneth D.
09/2006
4.0
garage doors
+ -1 more
Ed employs a good, old-fashioned work-ethic, quality of service and sense of customer service. Unfortunately, the workers who installed my garage door don t. Ed gave me a quote, honest advice and a good deal. The workers, whose truck and shirts said Coffman Construction, arrived to install the door appeared professional, however, I found the following problems: The door was off center and an obvious strip of medal was showing on one side of the door. A bracket holding the opener was not bolted to the joust. The door was scrached. The door did not properly seal to the ground. The side trim/weather strip on one side of the door was placed about too close, making the vinyl flare out (sealed, but aesthetically unappealing). Ed made two trips back and fixed all of these issues, except for the last one (which I only mentioned to him and didn't pursue). The only good, old-fashioned attribute missing in this experience was the adage, Get the job done right the first time around.
Description of Work: 16 x 7 steel, uninsulated garage door, hp belt driven opener w/ 2 remotes, and 2 laser parking beams. Installed. Old door removed and hauled away.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$970
Response from E & E Garage Doors, LLC
WHILE WE DO UNDERSTAND THAT CUSTOMERS ARE NOT 100% HAPPY ALL OF THE TIME, WE DO TRY TO REACH THE 100% MARK. IN THIS CASE, A FEW COMMENTS ARE IN ORDER. THE VERY FIRST CONCERN IS THE REMARK ABOUT "DO IT RIGHT THE FIRST TIME." IT IS A WONDERFUL ADAGE, BUT NOT ALWAYS ATTAINABLE. IT THIS CASE, A COUPLE OF PROBLEMS OCCURRED AND THEY WERE PROMPTLY ATTENDED TO. AS THE ADAGE GOES, “MISTAKES HAPPEN.” ALSO, NOT ENTIRELY CORRECT IS THE COMMENT ABOUT THE WORKERS’ TRUCK AND THE CONDITION OF THE JOB AT COMPLETION. AS WITH MANY COMPANIES THESE DAYS, WE HAVE TO OCCASIONALLY HIRE SUBCONTRACTORS TO HANDLE THE WORKLOAD, BUT THE TRUCKS OF THE WORKERS DO INDICATE E & E GARAGE DOORS ON THE SIDE, ALONG WITH THE CONTRACTORS’ NAME. REGARDING THE STRIP OF METAL SHOWING, THE GARAGE ITSELF IS OUT-OF-SQUARE AND THE METAL IS NOT ENTIRELY INVISIBLE…THE DOOR WAS ADJUSTED TO MAKE IT LESS VISIBLE. ALSO, ALL DOORS FROM ALL MANUFACTURERS CAN COME FROM THE FACTORY WITH MINOR SCRATCHES ON THEM. AND, THEY ARE NOT ALWAYS NOTICEABLE WITHOUT A VERY CAREFUL EXAMINATION OVER TIME, AND SOME ARE OBVIOUS. THIS SCRATCH WAS TOUCHED UP AND EXTRA PAINT WAS GIVEN TO THE MEMBER. AND LASTLY, THE TRIM WAS PLACED ACCORDING TO REQUIREMENTS OF THE DOOR FRAME, BUT AS IT IS A LITTLE “OFF” THE DOOR PUSHES THE TRIM OUT, SOMEWHAT. WE SINCERELY APOLOGIZE FOR ANY ISSUES THE MEMBER HAD, BUT WE FELT IT PRUDENT TO RESPOND TO A C GRADE ON QUALITY. AS WE TRY TO SATISFY THE NEEDS OF OUR CUSTOMERS IN THE BEST WAY POSSIBLE.
DAN H.
08/2006
5.0
garage doors
+ -1 more
It doesn't get any better than making a call and the problem being fixed within the hour.
Description of Work: The garage had come off track in a couple of spots. He figured out it was because the door was not set right and corrected the problem with an extra part he had in the truck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
debra J.
08/2006
5.0
garage doors
+ -1 more
The repairman was on time and extremely honest. He could have have tried to sell or pretend to fix our garage opener. I really appreciate not being taken advantage because of our stupidity.
Description of Work: Repairman checked our garage door because it would not open. He simply moved a lever and the door magically went up. He said the switch on the opener had been tripped. I was thrilled to hear "no charge" because he didn't fix anything.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pam B.
07/2006
5.0
garage doors
+ -1 more
E and E RESPONDED PROMPTLY TO MY CALL OF A GARAGE DOOR THAT WOULD NOT OPEN. I HAD TO LEAVE THE HOUSE. THEY ARRIVED, FIXED DOOR, AND LEFT THE BILL. I HAVE USED THEM IN THE PAST AND WOULD USE THEM AGAIN IN THE FUTURE.
Description of Work: REPLACED SPRING ON GARAGE DOOR.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$107
MICHAEL M.
07/2006
5.0
garage doors
+ -1 more
Quick response, quick work, price I assume includes mostly driving cost and labor but no dissatisfaction here.
Description of Work: Fixed the safety cable on my garage door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
SYLVIA & ROY K B.
07/2006
5.0
garage doors
+ -1 more
Ed arrived as scheduled and completed the work in good time. Before leaving, he spent several minutes explaining the new features of the opener and it's operation. He also programmed the internal opener controls in two of my cars. He also gave me some tips on how to make the door operation quieter. I did what he said, and it is quieter.
Description of Work: They removed an old garage door opener and installed a new one that was more powerful, quieter and has more safety features.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
MARY S.
07/2006
5.0
garage doors
+ -1 more
Ed is as always, excellent and a pleasure to work with.
Description of Work: Check operation of very old garage opener. Provide new openers.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
TERESA R.
06/2006
5.0
garage doors
+ -1 more
Ed came out for my initial visit. I talked with one other prospective company. For the same product, E and E was slightly lower in price. The crew of two were very friendly and worked efficiently. I felt comfortable leaving them at my house while I ran a couple errands. Ed came back the next day to finish the work because the operators needed longer wiring which the crew did not have. After he left there was a slight problem the next day with one of the operators, and Ed came out immediately (Sunday) to correct the problem. The doors and operators work very well and the keypad is incredibly handy to have. Overall, a positive experience. I only gave them one 'b' and that was simply because of the slight bumps along the way, but I understand that these sometimes happen. I have recommended E and E to several friends and I would use them again.
Description of Work: E & E removed my old garage door operators and installed two new Lift-masters, a keypad and provided two remote openers.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$590
JOANNA S.
06/2006
5.0
garage doors
+ -1 more
Ed called to confirm the appointment. He arrived early and checked out the problem. He did a few small adjustments and the garage door hasn't had a problem since. He was polite and very helpful.
Description of Work: Fixed the garage door sensor since garage door would not shut on sunny days.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jack W.
05/2006
5.0
garage doors
+ -1 more
Ed is one of a kind. He showed up on time a did a great job for a reasonable price. A few months early when my door would not close properly, Ed took one look and replaced a roller. Furthermore, he would not accept payment for this short visit. Ed is best of the best.
Description of Work: Replaced broken cable and roller on garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
MARY L.
05/2006
5.0
garage doors
+ -1 more
This gentleman responded almost immediately to my phone call, and arrived promptly at our agreed time. I didn't have all the required components to correctly install the garage door opener. He offered to obtain the parts and return the next business day to do the repairs. Everything works great now! All in all, a GREAT experience, and at a reasonable price.
Description of Work: Correction of an improperly installed garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
IRENE & DENNIS S.
04/2006
5.0
garage doors
+ -1 more
I called late in the day after finding that I could not open my garage door, due to a broken spring. The owner of the company gave me a fair price and agreed to come to my house first thing the next morning. He actually arrived early, which was fine with me. He quickly replaced the spring, adjusted the tension, and even gave me an Angie's list discount. The quick response allowed me to get my car out of the garage and off to work on time. The garage door has worked perfectly since then.
Description of Work: A broken garage door spring was replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$102
04/2006
5.0
garage doors
+ -1 more
Was a very good experience. They even fixed one door for free since we had to replace the other. Owner came out to do the repair and sent subcontractors to replace the other door. We were pleased with the results from both.
Description of Work: Repaired one garage door, replaced the other door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
KATHY M.
04/2006
5.0
garage doors
+ -1 more
They came out within 2 hours of when we first called them and repaired it right away.
Description of Work: Replaced 2 springs on garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$170
MARY M.
04/2006
5.0
garage doors
+ -1 more
Job 1: Very helpful and professional. On time and reasonably priced. Job 2: Workers on time, polite and very reasonably priced. There was a small mix up with the new tracking and model of door, but was corrected in less than a week. The original crew who installed the door did appear to have smoked inside the garage. I did not realize this until they were almost complete. Even though it was in the garage and the door was shut to the house, if you're a non-smoker it does make a difference.
Description of Work: Job 1: Steel on inside of door had split where one of the hinges were connected. E & E Garage Doors placed a new hinge on door and didn't charge me. Was told it could last a year or another hinge could break next week. The door needs to be replaced as all hinges appear to be close to being stripped/rusted. Have received a couple of quotes & E&E is the lowest price.($0.) Job 2: Garage door needed to be replaced, including all new hardware/tracking.($740.)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$740
SALLY S.
03/2006
5.0
garage doors
+ -1 more
He gave me a very fair price. And I was very impressed. He was so nice. I asked if he could reset my push buttons on the outside. He told me he would come back out for free to put in the batteries if I bought them.
Description of Work: The garage door broke on Sunday, and I asked if Ed Kikendall could be here at 7:30a on Monday since I had an appointment. He got here at 6:30 and helped me get my car out, but couldn't fix the door because he had to go all the way to the east side for parts. He came back at the perfect time for my schedule, and fixed the door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$107
CHAD L.
03/2006
5.0
garage doors
+ -1 more
They came out within 2 hours of my call. The rep was very polite, he was the owner. He was more than helpful, and answered all of my questions. He fixed the spring, and lubricated the door so it would stop squeaking. He even gave me an Angie's list discount
Description of Work: I had a broken spring last night, and called this morning to get it repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$102
Nancy D.
02/2006
5.0
garage doors
+ -1 more
On time, reasonable, and did a very good job.
Description of Work: Garage door maintenance and inspection. Door was not moving smoothly and they fixed it
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
TERESA W.
02/2006
5.0
garage doors
+ -1 more
Service was reasonably priced. Scheduled to arrive between 8:30 and 9:00 am. Arrived at 9:30 without a call nor apology for tardiness. Service was completed expediently and as requested. Quality of work seems to be fine (e.g. no issues yet).
Description of Work: Replaced springs on overhead garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$175
Response from E & E Garage Doors, LLC
I WANT TO TAKE THIS OPPORTUNITY TO APOLOGIZE TO THIS CUSTOMER FOR BEING A LITTLE LATE. BUT, I ALSO WONDER IF THEY HAVE EVER BEEN A LITTLE LATE FOR ANYTHING THEMSELVES?...WE TRY TO BE AS CLOSE TO AN EXPECTED TIME, BUT AS WE ARE A SERVICE COMPANY, JOBS CAN TAKE LONGER THAN EXPECTED AND IT IS A LITTLE HARD TO MAKE PHONE CALLS WHILE ON A LADDER. ON THE OTHER HAND, IF A CUSTOMER IS SITTING AT HOME, THEY USUALLY HAVE A PHONE CLOSE AT HAND AND CAN INQUIRE IF THE EXPECTED TIMEFRAME IS EXCEEDED. FINALLY, I BEHOOVE ANY CUSTOMER TO GET MOST SERVICE COMPANIES TO GIVE A 30-MINUTE "GUESTIMATE" ON AN ARRIVAL TIME. AS IT WAS, WE WERE ONLY APPROXIMATELY 30 MINUTES LATE…NOT TOO BAD FOR AN ESTIMATION GIVEN THE DAY BEFORE. MOST OF THE TIME, WE ARE WITHIN THE "WINDOW" WE TELL OUR CUSTOMERS. AGAIN, WE ARE SORRY FOR THE SLIGHT DELAY.
MR & MRS PATRICK W.
02/2006
5.0
garage doors
+ -1 more
E and E installed new garage doors for us two years ago, using our motor-driven openers that were already in place. Recently, one of the openers behaved erratically, sometimes closing the door properly and sometimes leaving a gap of a couple of inches between the door and the ground. Ed Sr. came out, diagnosed the problem as a faulty limit-control switch, found a replacement in a used unit somewhere, and installed the replacement part. Door now works properly. Two trips to the house involved, plus finding the part. For this work, HE REFUSED TO ACCEPT PAYMENT, saying he wouldn't charge for a used part. This is service far beyond the norm. I would nominate Eand E for whatever kudos Angie's List might wish to bestow.
Description of Work: Repaired malfunctioning garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
GORDON & JANE C.
01/2006
5.0
garage doors
+ -1 more
I prefer to work with small independent firms like this one. He was prompt and knowledgeable and is going beyond the call of duty to locate a single part instead of replacing the entire mechanism. Having used him before, I know the price will be competitive and more. I highly recommend this provider.
Description of Work: Evaluated problem with garage door opener malfunctioning. This product is no longer manufactured so the part needed is not available. Ed will look for the part from various sources & complete the work when he finds it. Meanwhile, he made a temporary solution so we can use the door, and did not charge us until the job is complete.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JAMES A.
01/2006
5.0
garage doors
+ -1 more
One of our garage doors was squeaking loudly. I asked E and E to come out and tune it up. They came out on time as scheduled, gave both garage doors a ''tune up'', even though I only requested they look at one of them, and then refused to take any money for the work (not even gas money). E and E had installed the doors about 12 years ago and felt that they should not be squeaking (even after 12 years!!). This is one company that you can call with confidence - they'll do the job right! I'm sure this comes as no surprise to you since they have so many positive reports on Angie's List.
Description of Work: ''Tuned up'' garage doors, tightening bolts and oiled hinges.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
01/2006
5.0
garage doors
+ -1 more
WONDERFUL THING IS THAT HE REFUSED PAYMENT. HE SAID VERY LITTLE WORK DONE SO THERE WOULD BE NO CHARGE. HE CAME WHEN HE SAID HE WOULD. HE IS PROMPT, KNOWLEDGEABLE, KIND, AND QUICK.
Description of Work: HE GOT UP AND TIGHTENED THE CHAIN. TRIED TO ADAPT NEW REMOTE TO OLD OPENER, AND ADJUSTED OLD OPENER TO MAKE IT WORK.
Rating Category
Rating out of 5
Yes, I recommend this pro
VANTAGE B.
01/2006
5.0
garage doors
+ -1 more
WE CALLED ABOUT THE GARAGE DOOR, THEY SAID THEY WERE IN THE NEIGHBORHOOD AND WOULD STOP BY AND LOOK AT IT. THEY STOPPED BY AND CAME BACK TO FIX IT THE NEXT AFTERNOON.
Description of Work: Fixed garage door that snow mover damaged.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Architects
FAQ
E & E Garage Doors, LLC is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
E & E Garage Doors, LLC accepts the following forms of payment: Check,PayPal
Yes, E & E Garage Doors, LLC offers free project estimates.
Yes, E & E Garage Doors, LLC offers eco-friendly accreditations.
Yes, E & E Garage Doors, LLC offers a 5% senior discount.
No, E & E Garage Doors, LLC does not offer emergency services.
Yes, E & E Garage Doors, LLC offers warranties.
E & E Garage Doors, LLC offers the following services: Garage Door Sales, Repair & Installation. Electric Operator sales, service & installation.
Electrical wiring not offered...only licensed electricians can provide this service.