Description of Work: Cleaned just under 1,000 square feet in 6 rooms, loft, and stairway.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$405
MICHAEL C.
11/2012
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Duke has always been very polite and on time.He always checks the whole house first to find any stains that might require special treatment ,if so he pretreats them then starts and completes the job in a timely matter.I have also had emergencys and Duke has squeezed me in as soon as possible.
Description of Work: Duke has been cleaning my carpets for about 10 years and he has always done a great job! we have 5 cats so cleaning our carpets are not the easiest to say the least,I pretty much have to keep him on a 6 to8 week program to keep the carpets clean,as it is not easy to keep up with the cats, he has always been on time and if he is going to be a few minutes late he always call to let me know.I would highly recommend him to anyone ,especially if you have pets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Steve R.
09/2012
5.0
carpet cleaners
+ -1 more
Doug did a nice job. The price was very reasonable for the services performed on this visit.
Description of Work: They cleaned a large sectional, family room carpet, stairs and landing.
Duke's came out to clean the carpets in our new house. I wasn't happy that the carpets didn't come clean, especially in the traffic areas. (My Bissell green machine can spot treat an area cleaner than what the carpet looked like when Duke's was done.) I did ask him to come back and re-clean which he did, but the carpets still didn't look any better. I thought $50 seemed reasonable for cleaning and sealing the shower. However, it really didn't look clean either when he was finished. When I questioned him about a grout area that was still black, he told me I could take a little bleach and see if it came off. It actually did come clean when I cleaned it later myself. When I seal a shower, the water beads up on the grout, but with the process Duke's used, it didn't do that. I'm not sure the shower was really cleaned or sealed. Overall, I thought the price was high. They were only here 2 hours, which included the time we walked through the house and I explained what I wanted done. I won't be using his company in the future. I will go back to using my previous carpet cleaner. They took extra time on the stains and problem areas and the carpet always looked new again, plus their price was much more reasonable.
Description of Work: We hired Duke's to do some cleaning in our new home before we moved in. He cleaned and sealed one shower. Cleaned 2 chairs and 1 ottoman, 2 stairways, one hallway, 4 bedrooms, one closet and 4 area rugs.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$670
Steve R.
01/2012
5.0
carpet cleaners
+ -1 more
Doug's company has been cleaning my carpets for a few years. They do a great job. I continue to use them because they are reliable and consistently get the carpet looking better than I thought possible. The price is usually a little bit more, but it is very much worth the extra quality and care that comes with it.
Description of Work: Duke cleaned the carpets throughout my vacant new home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from DUKE'S RUG & FURNITURE CLEANING
After 20 years cleaning thats my first b ......really
HOMER LEE & NANCY T.
08/2011
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Doug has been cleaning our carpets for 18 years. He is the only person I would ever call and he does an excellent job every time. I have nothing but great praises for him. He's punctual and efficient which I really appreciate. I'm never waiting around for him and he is just great!
Description of Work: Furniture in my family room, and most of my carpeting in my house. He also cleaned some of my patio furniture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Whitney T.
03/2011
5.0
carpet cleaners
+ -1 more
I have used Duke before for regular carpet cleaning. He is always very helpful and takes time to explain what will be done. He has also instructed me on spot cleaning the carpet on my own. He is just great to work with.
Description of Work: I had some flooding in my basement. Doug Duke came out on a Sunday to do a water extraction and carpet clean.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
ROLLAND E P.
11/2010
5.0
carpet cleaners
+ -1 more
Overall, the experience went well. He arrived in a timely manner and was pleasant to deal with. The price was reasonable. He did a good job and I'm satisfied with his services.
Description of Work: He cleaned some carpets in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
ED S.
08/2010
5.0
carpet cleaners
+ -1 more
Duke's is great we have used them numerous times and highly recommend them. They were running ahead of schdule and called to see it was OK for them to come early. Service was provided professionally at the agreed upon price.
Description of Work: Carpets cleaned, pet stains removed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
SHAREN & MICHAEL E.
05/2010
5.0
carpet cleaners
+ -1 more
They give excellent service and excellent quality work. They are honest people. We have used them several times and would us them again in the future.
Description of Work: They cleaned all of our carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
JEANNIE Z.
11/2009
5.0
carpet cleaners
+ -1 more
Our neighbors were using him, and that is how we found out about him. He has done a good job for us. It is not a big firm, and so you kind of get to know the person who is actually doing the job. We don’t move the furniture but he cleans all the high-traffic area, especially because we have kids. We usually call up and set up an appointment, and we’ve had no cancellations or issues like that. As far as carpet cleaning is concerned, his prices have always been very reasonable compared to others. I’m not sure what the price for the grout work was but the work turned out really good too. I have referred him to others and they have used him too. I would rate him highly and would use him in the future.
Description of Work: We get our carpets cleaned every year, and we have used Duke's Rug & Furniture Cleaning for many years now. One time, we also had them do the grout on our tile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
KC N.
10/2009
5.0
carpet cleaners
+ -1 more
We have used him twice in two years. He is awesome. He is hilarious and he does a great job. His pricing is fair. He is very personable, too. The best thing about him is that he will tell us if the carpets don’t need cleaning. He works with us on that and we really appreciate that.
Description of Work: We use Duke’s Rug & Furniture Cleaning to get our carpets cleaned. The last time we used his services was four months ago. He cleaned most the carpets in our house during that visit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
ROBERT & MARY B.
04/2009
5.0
carpet cleaners
+ -1 more
He responded right away. He was friendly, clean and polite. He did an excellent job. His price was fair.
Description of Work: He cleaned the carpets in my home and a rug.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JILL B.
12/2008
5.0
carpet cleaners
+ -1 more
Fantastic. Duke was there on time, got out all of the stains, and the charge was more than reasonable.
Description of Work: Removed carpet stains in several areas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Russell N.
08/2008
5.0
carpet cleaners
+ -1 more
After scheduling Doug to come for a cleaning, he shows up on time with help, and is able to clean the carpets efficiently, but effectively. He's able to get out all of the stains thrown at him including old chewing gum. He is also always giving tips on how to remove certain stains in between his visits. I have used Doug for a couple of years now and will continue to utilize his excellent services.
Description of Work: Doug cleans a fraternity property and my residence for me. As you can imagine, a fraternity carpet can be very dirty. Doug gets the carpets looking as good as new. His prices are very competitive. For me, he prices based on square footage and other work (moving furniture, etc), so he is sometimes not able to give a quote until he arrives and surveys rather than blanket pricing. I did not include a price as the amounts vary on the work he completes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RONALD P.
06/2008
5.0
carpet cleaners
+ -1 more
He arrived on time to do the work asked of him. I would use him in the future. He was professional while he worked. The quality of his work was good. I would recommend him.
Description of Work: He came to my house and cleaned the carpet in three rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
SCOTT C.
10/2006
4.0
carpet cleaners, upholstery cleaning
+ 0 more
Doug was professional and on time. He did a good job. I did not receive a set price over the phone. So, when he was here, we negotiated a fair price. I am not comfortable with the negotiating. I would prefer a set price and will ask for that in the future.
Description of Work: Carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
MARY LU F.
09/2006
5.0
carpet cleaners
+ -1 more
The gentleman who came was courteous, prompt and through. They went out of their way to come as soon as possible to accommodate my schedule since I drove from out of town.
Description of Work: They cleaned two rooms of carpet and a stairway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
DAVID K.
08/2006
5.0
carpet cleaners
+ -1 more
Duke called to say he could come early if I needed him to. He was very nice, prompt and I felt very comfortable having him working in my home. He did an excellent job on all of the carpets and even worked on a couple of extra spots for me. I will definitely use him again in the future and will probably have my carpets cleaned more often now!
Description of Work: Duke cleaned the carpet in two rooms and in the stairwell.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
STEPHANIE S.
06/2006
5.0
carpet cleaners
+ -1 more
Doug fist came to our home the day before my wife was to be induced with our second child, so that we would have clean carpet for the babies arrival home. That ''baby'' is now 7 and 1/2 years old and Doug is still our carpet cleaner. He has done an excellent job maintaining our white carpeting through the years. Doug is a pleasure to deal with and he is probably the best carpet cleaner in the area. I would highly recommend him to anyone wanting a quality carpet cleaning at a fair price.
Description of Work: They steam cleaned all carpeting in my 2000 square ft. home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
JERRY & JJ W.
04/2006
5.0
carpet cleaners
+ -1 more
I have been using him for 7 years. He is always punctual. He does a phenomenal job. I have used others who do not compare. He goes over and above what he should do.
Description of Work: Cleaned the carpets in my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
JOHN & JOANN N.
03/2005
5.0
carpet cleaners
+ -1 more
HE WAS RECOMMENDED BY A FRIEND AND HE WAS EXCELLENT. I AM 100% SATISFIED. I HAVE HAD OTHER COMPANIES COME AND HE WAS THE BEST. I WOULD HIGHLY RECOMMEND HIM.
Description of Work: CLEANED FOUR ROOMS OF CARPET.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Josie K.
08/2004
5.0
carpet cleaners
+ -1 more
DOUG SAID THAT THE DISCOLORED EDGES MAY NOT COMPLETELY DISAPPEAR. HE DID A FINE JOB OF RESTORING MY CARPET LIKE NEW. I WAS A LITTLE BIT DISTURBED ABOUT THE STAIRWAY'S SOMEWHAT UNEVEN CLEANING. DOUG OFFERED TO COME BACK AND RE-CLEAN IT, AND HE DID, INCLUDING SOME PART OF OUR GUEST ROOM, WHICH HE UNINTENTIONALLY OVERLOOKED CLEANING. DOUG WAS PLEASANT TO WORK WITH AND VERY EFFICIENT. HE LIKES TO KID AROUND AND I LEARNED NOT TO TAKE HIM VERY SERIOUSLY.
Description of Work: CARPETS ON THE SECOND FLOOR AND HALLWAY AND STAIRWAY WERE CLEANED AFTER I HAD A COMPLETE INDOOR PAINTING JOB.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
TOM & BRENDA H.
01/2004
5.0
carpet cleaners
+ -1 more
THIS IS THE SECOND TIME USING DUKE'S. VERY PROFESSIONAL, ON-TIME AND CARPETS ALWAYS TURN OUT GREAT!
Description of Work: CLEANED LIVING ROOM AND BEDROOM CARPETS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$63
JAN B.
09/2003
5.0
carpet cleaners
+ -1 more
DELIGHTFUL YOUNG MAN. VERY PERSONABLE, GREAT SERVICE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile
FAQ
DUKE'S RUG & FURNITURE CLEANING is currently rated 4.9 overall out of 5.
No, DUKE'S RUG & FURNITURE CLEANING does not offer free project estimates.