Dr. Shower Door & Mirror LLC

I called Dr Shower Door & Mirror LLC back in Feb. of 2020. They came to inspect, level, and measure the area to give me an estimate. As the experts that they are (or so I thought) they should have guided me to have my door opening on the left side since the slope where the water goes to the drain goes down from left to right. Ever since they installed the door I am left with leakage every single time we take a shower. I called them right after they installed it but they told me that it was the fault of the guys that did my bathroom that left that slope that way, however they came to inspect, level and measure to give me an estimate, they were aware of that slope and could have and should have made the recomendation of the best placement of the door to avoid the permanet leakage every time we take a shower. If they would have placed the opening door on the left it would avoid the leakage since the water would run down the the side of the door that is put in place and sealed permanently avoiding a leakage. I'm no expert and this was my very first time remodeling my bathroom and adding a glass door but now I am completely aware of how important the placement of the opening door is. I just wish I would have know that before. Even after that terrible experience I still hadn't taken the time to write a review but today being 1/19/22 after speaking with the secretary I found a terrible customer service provided. On 1/7/22 I requested a vinyl seal for the side of the door to which she said would be no charge for and that she would mail it out for me. Well I was waiting for it and in the mean time dealing with leakage just to find out today that she never sent it and was charging me $10 for shipping today after she had said would be free before. That is when I decided to write a review and make everyone aware of how not so expert they are and their secretary's terrible customer service skills. I would not ever use them nor would I recommend them to anyone because of the two reasons above.

It was very good. It was a custom built frame glass shower, semi-frameless shower door. They did an excellent job.

Extremely disappointed. Purchased shower enclosure from Lowes and they subcontracted this Dr. Showerdoor to install. Door has leaked from the onset. They came out once and put on a new seal. Called them back and they said they no longer install for Lowes and they would not honor their work. My next step is back to Lowes. Very disappointed this subcontractor wouldn't make it right. I even offered to pay them since it is more that a year old. Lady was not very pleasant on the phone. Would NOT recommend.

Obtained an appointment for estimate within a week and quote was sent to me later that day. Upon acceptance I was told it would take about 2 weeks for the new door to arrive. Fortunately, it came in less time and my appointment was scheduled quickly. The installers came timely and were finished in about an hour. Door looks great and very pleased with replacement.

this project was initiated last year, everything went very smoothly at the beginning: the technician came for the measurement on time, quote was generated fast at a very competitive price. but when I tried to get it finalized this year, everything becomes horrible. not sure if they hired new employees or they are having bad days when I contacted. the representative absolutely showed no care, and it was so hard to get anything scheduled. after waiting for a week, one tech came out to our house, and stayed for 2 mins or so? he left before my wife was able to get to the door. and when I called back, they gave me two middle of the day appointments or to wait for another week to get any after work appointment time slots. maybe they are doing really well and don't care that much about small projects like mine (1700 shower enclosure). Anyway, I heard good things from my friend about them in the past. but I definitely do not have good experience with them.

Well done. Did not clean up work scraps before leaving but installation was good.

These guys did very good job installing a sliding glass door in our guest bathroom. Everything went very well and I would hire them again in future.

Excellent. We were amazed with the precise measuring which was required since walls are not squared! Finished product is an exact fit.

Excellent - couldn't have asked for better!

Initial installation was on time. After installing the frame they were ready to install the shower doors. I noticed a scratch on the door when they were bringing it in the house to install. They had to order a new set of doors which pushed the completion into the end of the next week. They called when the new doors were in and completed the job. The caulking was neat and they were respectful of our property.

Dr. Shower installed a seemless glass shower enclosure in my master bathroom. Quote was competitive and visiting their showroom allowed us to see various options. Installation was as scheduled. Installers were professional and courteous. I did have an issue with water overspraying on the floor; but, contacted the owner (Bill) and he came out and went over options to correct the issue. Would highly recommend this company!

We decided we wanted frameless shower doors in our newly built home. The builder wanted to charge us $4-5,000 to do so, so we just didn't have them put doors up and hired Dr. Shower instead. The doors were costly, but they are one of my favorite things in our new house. They look amazing. Both the person that came to measure for the doors and the people that came to install them were on time and did a great job. Would definitely hire again.

They did an amazing job! They double checked everything from start to finish!

They no longer wobble. Two man crew came out and were in and out in 30 minutes. They cleaned up after themselves. They were great. Would use them again.

Excellent! Shower Doctor arrived promptly and installed same day

They are excellent. There was one thing they had to fix and they came out and did it. They were the only ones who could do the shower door that we needed. They came back when there was a little bit of a problem with the ledge and they fixed it. It is the only one in town, so their price was okay.

Great service. Very good workmanship --- professionals!

Great service and beautiful door, very pleased and would certainly use them again.

Prompt, efficient. Initial problems with fitting as shower had a curved edge on 2 sides. Refitted, very happy with results

I found them on Angie's List and emailed to them to set up an estimate. Ron came out to take measurements and left some product brochures. I also went to their showroom to look more closely at product options. I ordered the shower door for my daughter's bathroom which took about a week to come in. I scheduled the installation and the crew came out to install. They removed and hauled away the old one and installed the new one. Everything went smoothly. Crew was on time and worked quickly. New doors look great. Mirrors were removed from the walls during this trip and hauled away. After the new shower was completed in the master bathroom, Ron came back out to measure the shower. Same as before the shower materials took about a week to come in. The installation was scheduled and went smoothly. Crew was on time and worked quickly and cleanly. Master bathroom shower looks great.

They're pricey, but they're high quality. He wouldn't measure until they were completely done with my new shower. He did the measurements on March 13th, and said it was a 1-2 week turn around. They called the day the shower doors were ready, and came out the next day. They were installed on March 23rd, and they were able to get everything done within a few hours. He was very efficient, and you could really tell he knew what he was doing. The clear tempered glass is about 3/8" thick and 78" high, and I love my new shower doors. The rollers are at the top of the door, and only one part of it moves. They roll very smoothly and are just wonderful and fit so well with the shower. I would highly recommend them.

It was not an easy request, as the person who lived in my house before me installed the door upside down and backward, not to mention it is nowhere near square. They came out and installed new seals and a threshold and slowed the leak down to almost nothing. Several other contractors were unable to come up with a solution, but Dr. Shower Door came up with a solution and it seems to have worked.

Very happy with the new door. Their service was great!

They were great. The price was fine. It was a gal who scheduled and 2 guys came out. They were fine.

Excellent- great workmanship at a reasonable price