Diversity Lawncare

In addition, I am demanding a full refund for this purchase. Aeration should have been postponeded to fall season. This company has no professionalism and does not care about the customers.

I NEVER have written a review in my life. Had to for this company. They are the nicest, most prompt, professional, and cost effective company we have had the pleasure of dealing with in memory. Our only regret is that we are moving out of state and no longer will be able to do business with them. Do your self a favor and call these people to provide any service for you.

I was very impressed by the excellent communication. The mulch arrived within two days of my ordering it and it was placed just where I'd asked for it to be left. And it really is premium grade. It is clean and has absolutely no mold as the packages of mulch that you buy in the store in a plastic bag. I am 100% satisfied!

Diversity Lawncare did an awesome job, we are very pleased!

It went perfectly. First, the quality of the work performed was top notch, including clean-up. Leo and his team cleared four beds and prepped them for mulch, including seven large ornamental grasses. They also removed a dead shrub and trimmed the rest. Beyond fantastic work, the customer service was more than I could have asked for. I had a couple of scheduling conflicts pop-up and the team adjusted their schedules within minutes to make sure they could get out here. I highly recommend Diversity Lawncare and will likely begin using them for regular lawn and landscaping myself.

It went perfectly. First, the quality of the work performed was top notch, including clean-up. Leo and his team cleared four beds and prepped them for mulch, including seven large ornamental grasses. They also removed a dead shrub and trimmed the rest.? Beyond fantastic work, the customer service was more than I could have asked for. I had a couple of scheduling conflicts pop-up and the team adjusted their schedules within minutes to make sure they could get out here. I highly recommend Diversity Lawncare and will likely begin using them for regular lawn and landscaping myself.

They never worked out they over charged me. They didn't do a very good job; they overcharged me. They did not adhere to their bid or anything. I just paid them off and got rid of them.

I contacted the provider about some spring lawn care. I spoke with someone in their office about getting someone out soon to discuss spring landscaping. She assured me that someone would be calling me by the following week. I left my information and my address. I never received a call from anyone.

Excellent overall work. They were very experienced and professional. I highly recommend them and will continue to use their services in the future.

Very responsive and left our yard looking great. Thank you!

They came out once on November 4th and worked for about an hour and half. They did a satisfactory job. We asked to do the big work first, and then we wanted to come back out at a later date finish cleaning up the rest of the leaves would come down. I've tried to reach out to them several times, to find out when they will finish the work and they said that they will reach back out to us. Today I called, and they said they have no idea when they'll come back out.

it was done while I was gone. It seems to be done well.

I had an overgrown garden, a corner of my yard with "weed trees" (approx. 6 ft) as well as a multitude of weeds and grass by my pond. For the yard clean up project- they did a tremendous job and not a single weed was left or left to be hauled away. I would definitely recommend this crew/company and will use for future projects.

Because of early rains, they didn't mow when the grass was high. Even if it was later dry, their custom of not coming around again until they were in the neighborhood meant the grass stayed high. When discussing this on the phone, I felt they were very defensive. I mentioned that the neighbors had mentioned the situation (we were gone), and the person was sarcastic about my trusting the neighbor's viewpoint. Because of their inflexibility and because of their lack of professionalism on the phone, I would not use them again.

Was satisfied with the service performed. Would use the service again if the price is competitive.

One of the guys worked very hard, the other not so much but played a supportive role. The hard worker had to do the hedge trimming with an electric trimmer on top of a fairly tall ladder. The weather was hot and humid. The hedge was about 30 feet long. So this was a big job, definitely. We paid for 8 hours of service. They did not do a full 8 hours. But as I say, the conditions were hot and humid, the job was huge, and at the end of the day the hedge looked really good and they did a fine job cleaning up. There was no destruction of nearby plants or property. And they responded effectively to my comments about what needed to be done to make the job more satisfactory to me. I was pleased with the work they did, the price, the punctuality, the execution, etc.

We were happy to find a company that could come out so quickly and aerate our lawn. They arranged to do the work just a couple days after we contacted them. They came the day we asked for and did a great job! And the price was excellent.

The four man crew arrived on time and had the list I'd sent to the company. My list was too short, as after finishing the items I'd listed they puttered around. To their credit, they did ask if there was more I wanted them to do. I'm glad I bought a deal, as it gave me a chance to see how they did. Overall, the work was done but lacked attention to detail and there were some things they did that convinced me not to go that route again. For example, they edged the yard, but that meant the grass was weedwhacked along the edge. They didn't have an edger to use to cut the thatch to a straight line, and they didn't use straight edge shovels (that's how I do it). I had my perennials marked with plant markers, but unfortunately they pulled up my poppies. I think they assumed they were thistles? Maybe they will do a better job for you, I think if the customer is willing to be outside giving directions they could do well, but that is not really what I was looking for.

Showed up promptly; never once had any issues. Absolutely perfect service..

The work was done by three wonderful, professional young men who did a fantastic job. They were efficient, thorough, and sweet.

I personally would use my hard earned money elsewhere and judging from the comments in other customer feedback about Diversity Lawncare you should too. Customer Service - I called Saturday to cancel an appointment that was scheduled for the following Monday for the aeration of my lawn. The front office of Diversity Lawncare returned my call that Monday morning, but when they did the person calling from the office spoke at length saying unpleasant things about their potential customer (Me) for at least two minutes until she realized the phone was no longer ringing. I have tough skin, but in the world of a million and one lawn care business why chose the company that lacks customer service/professionalism. Higher Prices - Diversity Lawncare prices are higher than their competitors and I urge you do your homework because their price of $75 for lawn aeration can be beaten elsewhere at a cheaper rate for similar square footage of work. Inexperience - There has not been enough rain in the past two weeks to make the ground soft enough for aeration. The reason why you do not want a hard ground is to allow for good penetration of the soil using the aerator. Furthermore, when the plugs are left out on the lawn they need to be loose to allow the quick natural decay of the plugs back into the lawn. Diversity Lawncare apparently is oblivious of the basics of aeration and thought it best to perform the aeration anyway to make a sure buck. Rather than do it the right away to ensure the best positive results and earn a customers vote of confidence in their competency in landscaping. In closing, do business with them at your own risk, but you cannot say that I did not warn you!

The provider was slowed due to the rain we were having at the time. Due to rain, the project was stopped mid-day. The provider returned the next day and finished the job. The mulch was well done and covered most of the areas desired by owner. The edging was not visibly done and did not stand out in the landscape. Most of the negotiation and what needed to be done was transacted over the phone and would have been better done in person. Overall an average job.

The service was okay. They did a good job. They were very receptive to being needing immediate attention, but the guys who came, two of them were not the best workers, but the other one was. They got it done and I appreciated the fact that they got it done in the time that I needed it done. There were no extra charges to the $251 Big Deal after the services were completed. I would probably not use them again in the future.

We have cancelled using them. The lawn was not done regularly despite the rain. When it was done it was done poorly. There were lots of uneven edges and they did not properly weed-eat. When I did call with my concerns they got an attitude and disconnected. I was not very satisfied with the service. Customer service was lacking across the board.

Tim and his company are great. Recommend them any day. This is the forth year I have used them for lawn care. Excellent family run company.