Diversity Lawncare

The company sent two employees, and they were pleasant on-time. However, they took a long time to accomplish the tasks. Thus it ended up costing more. I could have done the job faster and better myself.

I ordered the big deal early in April and charged 359.00 at that time which was paid. I was not contacted immediately but ended up calling the service. I was told that they were quite busy, and were lagging a bit in getting the mulch estimate accomplished. However, about a week later a date was established to have the service performed. When the crew showed up, (they were prompt and showed up on time) I was told that the estimate did not include the fenced portion of the backyard and was quoted and additional 200.00 at that time. I agreed, and the service was performed. We were pleased with the job, and later that afternoon I got a call from them saying that the 8 hours I had paid for was accomplished in 3.5 hours and the 200.00 mulch charge was reduced to 48.00. I received a bill dated 4/18/14 for the additional mulch. Within a week I was called and told they had not yet received payment. I mailed the check on 4/30/14 approximately 12 days after receiving the bill. Later in the afternoon on 4/30/14 I received another call stating they hadn't received payment. I told them I had mailed the check that morning and they were good with that. I was happy with the service, however, thought the cost of the mulch was pretty steep as I had already paid 359.00 for the big deal, hence the grades.

They did a great job. With the winter that we had, it was hard to schedule but I am pleased with the results.

This turned out great! They cleaned up a bunch of weeds and over growth. They worked really hard and did everything I asked them to do.

ated by a couple of rainy days. They were here when expected, completed the job and cleaned up well behind selves. I would suggest making it clear that "8 hours of lawn work" can mean 2 men for 4 hours. Crew was polite, helpful and professional. I would use Diversity again.

I couldn't have asked for better service. The workers were courteous and efficient. They worked 4 hours and then some. I'd gotten this on an Angie's List Big Deal so it was 8 man hours -- I more than got my money's worth. I hope I can engage them another time. I would recommend to anyone who needs help getting their yard ready for spring. Now I can focus on some of the fun things in yard work rather than spending all of my time getting it ready for that.

Very responsive and thorough job!

I was contacted right away and then had follow up emails verifying the color and delivery. I will be ordering from them again.

I clicked on wrong provider and immediately called Angie's List. I appreciate your assistance in making sure I'm not charged for this deal. Thank you.

It was great. There were about 6 workman that came. They stayed longer than the 4 hours and stayed for about 18 man hours. They sent us a bill and it was very large. We went back and forth and ended up paying more than we expected. They didn’t give an estimate before the job. They were professional and friendly.

Two workers arrived and immediately began cleaning out flower beds and tearing down ivy from the fence. They worked very quickly. They did an excellent job trimming the boxwood hedges. They edged all he flower beds and they look very nice. It was difficult to get a. CLean edge in our yard because we have a lot of gravel in the ground. Finally, they put down mulch in all the planting areas. They were gone before I realized it and there were some areas that I was not satisfied with after they were gone. They had forgotten to edge the walks and the driveway. I emailed Belinda and she asked them to come back out the next day to finish that. They did and it looks great, now. I was very pleased with Belinda's responsiveness to my concerns and quick resolution to the problem.

They have done a great job! They have been very responsive and been great at communicating with me throughout the process. I am glad I found them on Angie's List!

Unfortunately, I wasn't quite satisfied with the experience. Before buying the deal, I called the company's office to ask if they could remove large amounts of thistle that were invading my flower beds and shrubs. The lady at the office said that they would be able to do this kind of work, so I went ahead and purchased the deal. However, the company sent out two gentlemen who simply used a weed-eater to take down the thistle instead of removing it by the root system. Anyone who knows anything about plants knows that this means the thistle will return which it did. Ultimately, I'm not happy with the work that was done.

It was OK. I made a mistake and they really worked well with me on the mistake. I had called my old landscaper and when he didn't call me back, I thought he forgot about me, so I scheduled them. And then my old guy came out and just did it without letting me know. So they worked really well with me. I was very pleased that they discounted some of the price. Then I just had them come back in the fall. Everything was good. So rather than landscaping in spring, they did it in fall. The best part was that they were really understanding about the confusion. I had a long term relationship with this other landscaper and so I didn't want to let him out of anything either. That was really kind of them to work with me and be understanding. They were very much on their time schedule, which I understand. I guess it is actually a good thing, because they didn't go over in order to finish up the job, and that would have meant charging me more. They are a great service. They are responsive to the individual needs of the client and that is very important. I think their pricing was pretty good. It ended up just picking up the leaves. It was a real convenience to me. They did fine with the areas they covered. I would consider having them out again. I would give them a try given how well they worked with me on my mistake.

They did a great job....worked fast...were very friendly and willing to do whatever we wanted. Our yard looks great now!

I purchased a Big Deal for $359 for 8 hours of lawn work. They were supposed to be doing 8 hours of work in my lawn. Two people showed up, two different days. They did not want to listen to what we wanted done, they kept saying these services could not be done. They did not work the entire time that was purchased. He seemed a little rude to us.

Diversity Lawncare called on Friday to advise that someone would show up on Monday for 8 hours of leaf raking (2 employees at 4 hours each). I am a busy executive but took the day off to make sure someone was home to show them what needed to be done. Since no one had arrived nor called by 12:30, I called and was advised that it was a cold morning and that they were waiting until it warmed up in the afternoon. It was 38 degrees and ideal for raking leaves at 1:30 but no one called to say they were not going to come. At 4:00, I called Angie's List and canceled the service. There is now way they should be considered a reputable service provider if they do not even have the courtesy to let you know that they are not going to show up to do the work.

The service was good. There were no additional charges. This was the first time that we used them. They were good, they were prompt and professional, I don't have any complaints. They did what I told them to do. The price was good, we had checked with someone else as well, and they wanted to charge us more.

They came and cleaned up all of our leaves. They did a great job.

There were two workers and they did a lot of weeding and hauling away of garden debris. They were here for the full 8 hours. The workers very polite and nice. They did a good job, but scheduling was a problem. They didn't actually call to tell me when it was scheduled. They just showed up and they were unable to get into my backyard so I had to leave work to let them in. It seemed that the office was a little unorganized.

Everything was great. They're hardworkers. Basically, they came right on time and did what they're supposed to do.

Belinda is so personable, very flexible and handles professionally which I truly appreciate. It is nice to have a lawn care service who knows how to use email! Their communication is top notch. Diversity is reliable and you will get exactly what you ask for. I have recommended them to anyone wanting lawn care service.

Our oak trees drop leaves really late. Diversity was responsive and thorough. Our yard looked great. Great servcie and wull consider them for lawn care in 2014.

I was hesitant to keep the lawn at the height recommended by the company. I am so happy I listened to them. Our yard looked better than any other yard in the neighborhood. Medically I am not supposed to shovel or do many outside chores any longer. Diversity has been a blessing taking care of these tasks for us. They do a great job of keeping the end of the drive cleaned out after the street plows block us in. And they keep the drive and walks cleared and salted for us.

The job went very quickly and was done in a professional manner. More communication would have been nice.