Diversity Lawncare

Diversity did a great job. They scheduled the appointment and even with all the rain we have had, was able to get to our project within 1 week. The gentleman followed our request for the work to be performed and did a wonderful job. Our back yard looks great, and we will continue to use this company for all of our future Lawncare projects. Mike

I emailed Diversity Lawncare several times to schedule the lawncare service. The only replies I received were that they could not schedule the service during the time I selected, but that they wanted more detail regarding the services I needed. I provided the specific services, and after almost 2 months, they had not showed. Then, without anyone calling or emailing me ahead of time to let me know they were actually arriving, 5 men walked through the gate of my backyard before 8am one morning. At this point, I had already hired someone else to do the work, as I assumed Diversity would never show, and the lawncare services were rather time critical (weeding and mulching) to actually occur in the spring, not the summer. When I called Diversity to indicate that they never called me after their last email, I was told that because I did not specifically request notification of when they would show (although our email chains were about both services needed and my requested dates for service), that they did not feel they needed to notify me. I told them I no longer wanted the services, and they told me they could not help me in providing a refund. I will never use Diversity Lawncare, nor will I recommend them.

I called their office in the morning requesting a quote and shortly thereafter I received a call back saying that one of their guys would come by and take a look. Within a few hours Darren was on the property and gave me an estimate for the work. I was pressed for time and asked him when they could get to the job. His reponse: "now". So within an hour 5 guys were on the property for about 5 hours doing the tasks we agreed to. Super responsive and great job!

Belinda(?) handled the arrangements for me and was responsive and very courteous on the phone. They were able to do the work before my deadline. I stopped by the day they spread the mulch and discovered them edging the new areas that were to received mulch. This was an unexpected bonus. They had a covered trailer that dispense mulch meaning there was no mess left on the driveway or street. They mulched around many existing plants without burying or breaking them, for which I was grateful. I would hire them again.

He unloaded the mulch, drove the dump truck back to the office and then came back in his car and helped me not only spread all of the mulch, but also helped me shovel and dump several wheel barrels of rocks that had to be moved before we could mulch. He wasnt going to charge me for anything, but I gave him some money anyway.

I bought an Angie's List Big Deal for eight hours of landscaping with some trepidation because I had friends who had bad experiences with the Big Deals in the past. I spent a little more Diversity because of all their positive reviews despite the fact that there were similar Big Deals available for other companies that cost a little less. We did some initial scheduling issues - those were probably as much my fault as the company's. Once the crew got to the house they did a fantastic job pulling up the plethora of thorny bushes that the previous owner of my house had put in. They were efficient and professional. I expected that the bed clearing would take the whole allotted time, but much to my surprise they were done early and very honestly told us that there were 1.5 hours left in our big deal. Luckily I was able to run home at my lunch hour with the plants that I wanted to replace the hideous bushes that they had just pulled up. They got those in the ground, which was fantastic!! I'm very very pleased with the service we received and will definitely call Diversity in the future if we have other landscaping jobs that we can't take care of ourselves!! Thanks for making my day!!

I saw that this provider had a Big Deal for lawn mowing, and my husband had recently been ill, so we needed someone to help us out. Because we have a large property, I called to see if we could do the Big Deal. The woman on the phone was absolutely delightful. We had a few conversations while trying to assess the lawn, and she was even going to get my lawn on the schedule for that very day. Unfortunately, though, after reviewing the size of my property, it was too large to fit into the Big Deal as specified (my lawn was probably twice what the Big Deal was intended for), and the price they quoted was just outside of our budget, so we were unable to hire them. However, while I can't speak to the quality of their work because they didn't perform services for us, I can speak to the quality of their customer care, and their responsiveness, and I have no hesitation in saying that they were fantastic - responsive, friendly, and made me feel like they really cared about my business. If I had just a little more in my budget, I would have loved to have worked with this company.

Excuses, excuses, excuses. The old adage is true - don't pay someone until AFTER they do the work. I used a Big Deal coupon (bad idea) and it seems that means this provider can take as long as they wish to do the work - since check is in hand already. I didn't expect them to do the work in the first week but certainly did by week two. The provider's emails were more consumed with getting me to have the landscapers stay longer so as to extract more money from me rather addressing the principal work requested. I requested in week one on a Thursday if they would be available in week two on Tuesday. The provider said, "I will get back to you tomorrow on that." On Friday (tomorrow) she never responded. I had to initiate the conversation again the following week (note: money in their hand already...customer service incentive gone) and there more back and forth over scheduling. In total there were over 25 emails exchanged and no date of service could be provided by Diversity. But the true test of a successful business is how they handle diversity (pun intended) and Diversity failed miserably. Their response to me after I informed them that I was requesting a rebate from Angie's List was to essentially blame me for their inability to get me on their schedule in a reasonable time. Businesses that blame customers are businesses that don't make it.

They did a great job - looks really good!

Never heard back from them about getting an estimate.

Overall, we were happy in the end. But it didn't start out that way. We had some real challenges getting the clean up scheduled. But when they finally came out, they spent almost twice as much time as we had paid for to make up for the scheduling difficulties, so that really said a lot about their integrity. As a result, we would use them again.

I called and left all my information with the lady that answered the phone: I described in detail all the work I wanted done - she said that "he" (don't know who that would be) would not be able to come the week of my phone call but would come the next week to give me an estimate. I waited two weeks for a response and never heard from them although they had my phone number, email address and home address. I've never left a bad review for anyone but service providers should know to just make a phone call.

I purchased 3cu yds. of mulch to be delivered for 149.00. It cost an add'l 189.00 to have it spread. That was more than I thought it would be but the final work product was beautiful. The gentleman who delivered and spread the mulch was very courteous and professional. The lady who was the contact was extremely helpful and pleasant to deal with. I would recommend them highly

Diversity Lawn Care came out and estimated how much mulch I would need on my property. Lamont came out and worked very hard to unload and put down the mulch. He did a fabulous job! He was very professional and competent. My plant beds look fantastic! I will certainly call Diversity Lawn Care next year to do my mulch!

After one minute of instructions the yard men mowed, trimmed, and used the leaf blower where needed. They were fast, thorough, professional, adhered to detail. I am most pleased. I contracted this yard job because I injured myself but after seeing how well they performed this job I will, in all probability, continue after the end of the current contract.

I was nervous at first. One young man seemed to need more direction but I got my full 8+ hours from them in the end. My weed filled flower bed along with some flowers were weed whacked as well. I do understand though that they could have spent many hours just pulling weeds the old fashioned way and I needed them to put edgers along my fence line so they did the most they could with the little time they had. I purchased the edgers and mulch for them to use so I didn't have that added expense. Its a VERY LONG area and flower bed but they started on the edgers which I needed their help most with. NOT HAPPY that the edgers I purchased at Menards had PLASTIC stakes. The poor guy worked h****** it because the ground by the road is rocky. None the less, he got it done and I later had to go buy some REAL stakes to replace those that broke. It looked nice though when they finished. Then they put weedkiller down and helped me mulch the area. They also mowed the yard, used the weed-eater all around and the yard looked soooo much better when they were finished. 2-3 other guys came to help them get finished as well at no extra cost to me. They apologized for not getting more done but considering their struggles, I was happy with the work. If it were cheaper, I would have kept them longer or had them back but either I'll be doing it or hiring neighborhood kids now that the worst is done. All in all, I'm happy and thankful. There was no way I could have done it all myself.

It went great. We were selling our house and needed to freshen up the yard. We first bought a Spring yard clean up deal. Mainly, they picked up all the leaves that I did not clean up in the fall. Then they quoted edging and mulching. There was a slight scheduling mix up, and I had a showing and open house that weekend. I thought they were not going to be able to get the mulch and edging done, but the came out Saturday morning to do it. They worked extra hard to get it done before our noon showing and I they had just left as the potential buyers were pulling up. There work looked great as well. I would definitely use them again.

The company told me that my yard was 17424 sq ft. They looked it up online and stated that this would be double the price. I have requested a refund from Angie's List due to the additional cost.

Calls went great. Still looking for a provider to mulch and edge next week.

They did a fantastic job, we will definitely use them again.

Who knew delivering mulch could go so well ? Lamont was extremely courteous and knowledgable. He gave me a heads up on pending weather system about to move in. I was thus able to cover it and save myself a treaty driveway. He also took great care in unloading the mulch perfectly to where I needed. I certainly will use them again and for other services they provide.

Crew did a great job. We are completely satisfied with work performed. There was a small problem, however the company was quick to remedy the situation. Excellent communication and follow up from company.

It was awesome! No complaints! Exceeded our expectations.

Cleaned up beds around house and trees that had not been attended for a year. Did a good job and removed all debris.

Great....they worked very hard and very quickly...no time was wasted!