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CUMBERLAND APPLIANCE REPAIR

Appliance Repair

About us

CUMBERLAND APPLIANCE REPAIR

Business highlights

50 years of trusted experience

Services we offer

MOST BRANDS OF MAJOR APPLIANCES, WHIRLPOOL AUTHORIZED IN HANCOCK COUNTY.

Services we don't offer

SMALL APPLIANCES (MICROWAVES, TOASTERS, TRASH COMPACTERS).


Accepted payment methods

Check

Reviews

4.844 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
0%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 44 reviews

lois L.
05/2015
5.0
appliance repair
  + -1 more
He was really good. He looked at the problem and said, "the problem is nothing," so he went and got up a fuse and that was it. He knew what he was doing, the dryer has two fuses and I didn't know that. He was very good and quick and do right away with what's wrong, took care of it and was gone. He's a very pleasant person.
Description of Work: I've used Cumberland Appliance Repair to fix my dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara S.
12/2013
5.0
appliance repair
  + -1 more
Showed up when promised. Quickly diagnosed the problem. Fixed the problem.
Description of Work: Replaced door switch on dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Jacqueline M.
10/2013
5.0
appliance repair
  + -1 more
Upon calling Cumberland Appliance repair, Mr. Dick was able to come out immediately within 30 minutes of us contacting Cumberland Appliance repair. Mr. Dick immediately identified the problem, the starter switch was bad in our refrigerator, and he came prepared with a new starter switch. Before we contacted Cumberland Appliance our refrigerator was making a clicking noise and the freeze side wasn't cold and thawed out. Since the repair the freezer side is cold and the clicking sound have stopped. Kudos to Cumberland Appliance repairs! Thank you, Robert Hampton
Description of Work: Replaced relay switch in my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145.97

Mary M.
10/2013
5.0
appliance repair
  + -1 more
Cumberland Appliance Repair responded almost immediately to our call and the same day fixed our refrigerator. There was a loose wire in the freezer that was causing the freezer to "freeze" up. They were very honest and checked the entire refrigerator system out. After fixing that loose wire, we have not had another issue with our refrigerator!
Description of Work: Our Whirlpool Gold refrigerator was only working for about 2 weeks at a time. We would have to completely empty it, let the entire system reset (unplugged) and then reload it. We were about to just replace it, until we called Cumberland Appliance Repair. I called them on a Monday morning and they were at our home by 11:30 am.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Milton K.
07/2013
5.0
appliance repair
  + -1 more
He wasn't sure he had the part on the first call. The oven is 35 years old! He said he would search his stock and call back. He called back a day later and said he had the part and would be out the next day to install it.
Description of Work: Replaced a 35 year old element that burnt out in my oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$127

Jack W.
06/2013
5.0
appliance repair
  + -1 more
The technician was very responsive, professional and polite. I think he may have been the owner.
Description of Work: My 20 year old Maytag dryer would not heat. I called Cumberland Appliance and within 10 minutes the technician called me back and was here within 10 minutes. He quickly diagnosed the problem and replaced a bad solenoid.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

James W.
12/2012
5.0
appliance repair
  + -1 more
I was very pleased with the service. He was very courteous and professional, and really seemed to "know his stuff".
Description of Work: Our clothes dryer was not heating correctly. He came out to look at it and was not able to determine the problem. He said he would have to look for a electrical schematic in order to figure it out. He had difficulty locating a schematic for the machine, as it is an old, discontinued model, but he was persistent and found one. Then he came out again with a replacement part and resolved the problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jeffrey T.
03/2012
5.0
appliance repair
  + -1 more
They are professional. Their price was a little high, but you get what you pay for. I will use them again in the future.
Description of Work: I used CUMBERLAND APPLIANCE REPAIR about a year ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

gary F.
09/2011
5.0
appliance repair
  + -1 more
He showed up on time. He fixed the machine correctly. He did good work.
Description of Work: They fixed our washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

catherine V.
01/2011
5.0
appliance repair
  + -1 more
He is still searching for the part, so I'm in limbo with the job. So far, the experience has been positive. I didn't ask for a quote, because I wanted it fixed. The part is under warranty. His estimate was $45, and that's a lot cheaper than some of the places I've had. He came over the first time to check out what was going on. He ordered the part, and it wasn't exactly the part that fixed the total problem. It fixed part of the problem, so he had to order another part. He hasn't charged me at this point. I asked him if he wanted me to pay him, but he said he didn't want money until it's all finished. He was going to check into the warranty on both parts, which is another plus for him. The appointment times are a little weird, but I don't mind, because I mostly hang out at home. If I worked, I might feel differently. He always calls beforehand, and he usually gets here on time. He may call and get the days wrong. He is really good regardless. I'm content with the services so far. He usually will get here within a certain timeframe, but he has messed up the appointment time twice.
Description of Work: He is currently waiting for a part to fix the dishwasher.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Joseph B.
04/2010
1.0
appliance repair
  + -1 more
My dishwasher was not working. I called Cumberland Appliance and they sent a guy out about a week later. We had not used our dishwasher in a couple weeks when he arrived. He ran a test to see if water was flowing and it was, so he could not diagnose the problem. So he suggested we call if the problem started again. Since then, we had another appliance repair company come out to fix the problem. Without even running any water, he popped the bottom piece off which exposed a large amount of gunk which he removed and then checked the chopper, which was broken. Why the Cumberland guy couldn't have just checked the unit is a mystery to me. $69 wasted on a service call.
Description of Work: He was to diagnose the dishwasher problem and fix it.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$69

MICHAEL & SUSAN S.
03/2010
5.0
appliance repair
  + -1 more
They were awesome! He was great. My refigerator went out and he fixed it and told us if we found that that was not the problem to call him and he would give me my money back and find the issue. I was happy with them.
Description of Work: He fixed my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Patricia K.
11/2009
5.0
appliance repair
  + -1 more
They did an excellent job when they came out. I would use them again in future if needed.
Description of Work: Cumberland Appliance Repair did a warranty repair on my washer.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JEAN M Q.
07/2009
5.0
appliance repair
  + -1 more
He was good, but he advised he was going out of business.
Description of Work: They repaired our washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

MARY W.
06/2009
5.0
appliance repair
  + -1 more
The wash machine washed the clothes for the required minutes. Prior to discharging the water, the wash machine then stopped. The washer was supposed to discharge the water then go to the spin cycle in preparation for the rinse cycle. I called Cumberland Appliance Repair without getting an estimate.
Description of Work: The service man replaced the switch lid on the wash machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

JUDY C.
05/2009
5.0
appliance repair
  + -1 more
just as i would have done it. tech took call, promptly called back with a date to repair and did just that. when he was done everything has worked fine. i'm in the service business also and things were handled exactly as i insist our co. treats people. i have no reservations about recomending DICK at cumberland appliance.
Description of Work: installed a device to stop freezer from over freezing wich in turn caused fridge to be too warm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

JUDITH H.
01/2009
5.0
appliance repair
  + -1 more
Mr. Lindeman arrived promptly and went right to work. He was very nice and knowledgeable.
Description of Work: My dryer was not heating. Mr. Lindeman changed out the heating element. He even showed me the burnt out element.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156

BETTY J D.
12/2008
4.0
appliance repair
  + -1 more
I found this company on Angie's List. I washed a load of dishes and the dishwasher works without leaking. They were very pleasant and seemed like they knew what they were doing.
Description of Work: They came out and repaired my leaking GE dishwasher. When he was here it wouldn't leak, so he replaced a couple of seals on the door and tightened the locking mechanism. He gave me a 30 day guarantee on the work. I tried it about a week later and it leaked, so I called him back out. He called me before he came out so that I could turn the washer on in order for him to see the leak. The dishwasher needed a whole new seal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

LISA T.
10/2008
5.0
appliance repair
  + -1 more
Mr. Lindeman made a prompt appointment with me within 1-2 days (which was just fine with me-as it was not an emergency). He arrived when he said he would, and called prior to. His manner was very professional and sort of quiet. He explained to me what was causing the leak after diagnosing the problem, and fixed it. He not only did this, but also showed me how I could fix it in the future, in order to avoid a fee to a repairman. He allowed me to take the front of the washer off and put it back on, to make sure I understood how to do this, and showed me what he used to clean out the area that caused the leak. I fully understood his explanations, and found him to be very kind and patient.
Description of Work: Fixed my leaking washer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

NICOLE H.
09/2008
5.0
appliance repair
  + -1 more
They are very friendly, on time, and had great prices.
Description of Work: They service our refrigerator and oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GREG B.
08/2008
5.0
appliance repair
  + -1 more
It was a very positive experience they were excellent. They came out quickly and repaired our washing machine for us. Their prices were fair and everything worked out great.
Description of Work: We used them to come out and repair our washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DARLA D.
07/2008
2.0
appliance repair
  + -1 more
I have used him before. They came out to repair my dishwasher, and he said that he could not get the dishwasher out, and he charged me $87 just to tell me that. I bought the parts from him and then I had someone else come out and install them for me.
Description of Work: They came to my house and they were supposed to repair my dishwasher for me.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0

$120

Janet S.
07/2008
5.0
appliance repair
  + -1 more
My refrigerator is just a little over a year old. There were two options in repairing the water dispenser flap. One was to replace the broken one if a part was available or have to replace the entire door at a cost of over $600. If it had come down to having to replace the entire door, I would have said no. The part was found and Mr. Lindeman replaced it along with digging out the base of the light bulb that had been broken from the time the refrigerator was delivered. He was, as always (I have used him many times before), polite, kind and informative.
Description of Work: The flap on the water dispenser had broken. The original flap had plastic fittings. He replaced the flap with one that has metal fittings, so hopefully, it should be less likely to break.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

RAYMOND B.
07/2008
5.0
appliance repair
  + -1 more
I called and he was out on the job somewhere. Around noon or so I talked to the office. By three he called me back and made arrangements to come out. He was out here in twenty minutes. He was a very nice man.
Description of Work: Dick Lindeman came out to look at my icemaker that was dripping down into the ice container, freezing them together. The plastic coating is what keeps the water out, and the coating was worn. He replaced it, fixing my problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

MIRANDA S.
04/2008
5.0
appliance repair
  + -1 more
I am pleased with Mr. Linderman's service and would call him again if needed.
Description of Work: Mr. Linderman scheduled me in a very timely fashion and arrived at the scheduled time. He looked at the clothes washer and determined the repair would be over $350 dollars. We both agreed that a new washer would be the way to go. I asked Mr Linderman for advice on the best washers and what I should avoid. He spent quite a bit of time giving me feedback and answering my questions.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$54
    • 1(current)
    • 2

Contact information

PO Box 47509, Indianapolis, IN 46247


Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair

FAQ

CUMBERLAND APPLIANCE REPAIR is currently rated 4.8 overall out of 5.
CUMBERLAND APPLIANCE REPAIR accepts the following forms of payment: Check
No, CUMBERLAND APPLIANCE REPAIR does not offer free project estimates.
No, CUMBERLAND APPLIANCE REPAIR does not offer eco-friendly accreditations.
No, CUMBERLAND APPLIANCE REPAIR does not offer a senior discount.
No, CUMBERLAND APPLIANCE REPAIR does not offer emergency services.
No, CUMBERLAND APPLIANCE REPAIR does not offer warranties.
CUMBERLAND APPLIANCE REPAIR offers the following services: MOST BRANDS OF MAJOR APPLIANCES, WHIRLPOOL AUTHORIZED IN HANCOCK COUNTY.
SMALL APPLIANCES (MICROWAVES, TOASTERS, TRASH COMPACTERS).

Contact information

PO Box 47509, Indianapolis, IN 46247