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Crawlspace Doctor

Basement Waterproofing, Foundation Repair, Wells and Pumps,

About us

Crawlspace Doctor was established in Bloomington, Indiana in 2002. Crawlspace Doctor was one of the first companies in the country to exclusively implement the practice of conditioned/ un-vented crawlspaces. We were perfecting our methods when almost everyone else still believed in vented crawlspaces. Over time conditioned crawlspaces became the preferred method for constructing crawlspaces under homes. The process of conditioning a crawlspace is so successful it created an entire new industry. As a leader in the industry we pride ourselves in providing a large variety of products to fit our clients individual needs. We will NEVER be a company that supplies only one solution with one product for every need. We constantly work with manufactures and suppliers to provide the best and most cost effective products available.

Business highlights

18 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Emergency Services Offered

Services we offer

Conditioned crawlspaces, humidity control, mold growth control, vapor barriers, drainage systems, insulation, debris removal, floor supports, crawlspace doors & wood replacement foundation repair, foundation piering

Services we don't offer

window doors siding.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

5.0279 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 226-250 of 279 reviews

Derek K.
02/2021
5.0
basement waterproofing, foundation repair
  + 0 more
encapsulated 2 crawl spaces
Description of Work: Amazing! It’s rare to find a company that stands behind their work. I am VERY PICKY with high expectations, which many contractors run from. As I work with many different trades across the country, so I tend to know a bit more than average homeowner. Matt made sure I was 100% satisfied and even came out to solve a simple foam issue. Foam does not expand well in cold temps and one of my crawlspaces WAS very cold. Something I was willing to handle myself but Matt would not let me! He came right out the next day to inspect and solve it. My addition is 20-30 degrees warmer and I have extra storage under my 2nd crawlspace. I’m sending him to my parents house to help with their crawlspace. He’s an engineer so even more of a pain than me! Matt was very easy to approach about my concerns and took the time to talk through expectations before starting.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Crawlspace Doctor
thank you for the kind words [Member Information Removed] taking the time to do the review

Veda J.
07/2020
5.0
basement waterproofing, air duct cleaning
  + 0 more
Did not do work
Description of Work: Basement waterproofing

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike G.
10/2018
5.0
basement waterproofing
  + -1 more
The job went Smoothly
Description of Work: Vapor barrier installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Crawlspace Doctor
Thanks [Member Name Removed]

LEEANN L.
08/2018
5.0
basement waterproofing, foundation repair
  + 0 more
Good people
Description of Work: Putting ducts together, and fixing broken joists

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Crawlspace Doctor
thanks for doing the review

Robert G.
08/2017
5.0
basement waterproofing
  + -1 more
The service was excellent.
Description of Work: About a year ago one of the pumps failed that I had to have replaced. I called them up because they did the original job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Crawlspace Doctor
Thanks for taking the time to fill this out

Brienne D.
04/2017
5.0
basement waterproofing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Crawlspace Doctor
Thank you for the review

jonathan N.
07/2016
5.0
basement waterproofing, foundation repair
  + 0 more
unknown
Description of Work: Added drain tile, sump pump with battery backup, and insulated the walls of my crawlspace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Crawlspace Doctor
Thanks for the review

sherman W.
05/2016
5.0
basement waterproofing
  + -1 more
It went well.
Description of Work: I called Crawlspace Doctor to ask about a drain and instead of guessing over the phone they came out in 1 business day. I have used them before and they always have the answers for simple and unique problems. They are professional, efficient and honest and we will use them again if needed.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Crawlspace Doctor
Thanks for taking time for the review let us know if you need anytime

Marilyn G.
04/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: They rerouted and redid my dryer vent, took out old furnaces, enlarged entrance into crawl space, put in new door, closed off and sealed all foundation vents, sealed foundation, laid thick plastic to cover ground, made two vents to regulate heat and cooling in the space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Crawlspace Doctor
We appreciate the review but it shul go to the crawlspace doctor in Bloomington or springville

Tom D.
03/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Crawlspace Doctor
Thanks hope all is well

TOM R.
02/2016
5.0
basement waterproofing, foundation repair
  + 0 more
unknown
Description of Work: Floor joist repair and crawl space encapsulation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Response from Crawlspace Doctor
Thanks for the review let us know if you need anything else

Emily C.
02/2016
5.0
basement waterproofing, foundation repair
  + 0 more
unknown
Description of Work: Matt was very professional and punctual. He came out to give us a quote on encapsulating our crawlspace as well as reinforcing some areas down there. His pricing was fair in relation to competition. He was honest and knowledgeable. We will definitely be contacting him when it comes time to have the work done - likely in the spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Crawlspace Doctor
Thanks for the review let us know how we can help you

Kathleen M.
12/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: Checked crawlspace to make sure it was dry. Follow up on previous job.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Crawlspace Doctor
Thanks for the review I will work on my professionalism. Thanks for the suggestion.

Brooke F.
10/2015
5.0
basement waterproofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Crawlspace Doctor
Thanks for the review let us know if You need out help

ERIC S.
08/2007
5.0
basement waterproofing
  + -1 more
Jay was very helpful with many suggestions to improve the crawl space. The was very smooth. Jay and his team were very clean and completed the job as requested.
Description of Work: Conditioned crawl space by removing debris and installing a vapor barrier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,975

CHRIS R.
07/2007
5.0
basement waterproofing
  + -1 more
Worked with Matt Deiters who managed the job. Extremely cool, easy going guy. He actually has a team of workers who do the work. Some of whom I met. We had to schedule the job 3 weeks out after the estimate (which, by the way, was done 1 day after I called) because he was busy. He actually called 1 week later when time had opened in his schedule saying he could come earlier. Job took 4 days. I checked on the job site each night because I was concerned about new carpet I had recently installed. They kept everything clean. Musty smell from basement is gone. Not only did they clean up all the trash they created, they took some other trash I had laying around in my garage that I wanted thrown away. Matt called me each day with updates which I appreciated. Got a CD of before and after photos when complete. I did not even have to get into the crawlspace myself.
Description of Work: Fixed my crappy crawlspace. Included: Two French drains with sumps, tear out old insulation, fix rotted sill plate, re-attach ductwork that had fallen, re-attach fallen wires and pipes, vapor barrier entire crawlspace, build crawlspace access ramp, build crawlspace access door, block off old crawlspace vents, haul away all dirt and debris, put down floor and wall protection so my house would not get messed up, and clean up after themselves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

MARILYN E L.
06/2007
5.0
basement waterproofing
  + -1 more
They were polite, helpful and any questions I had they answered for me. They came out within 48 hours. They thought it would take 2 days, but they were able to bring in another worker and got the job done in one day instead. It was a marvelous experience and if I could give them an A+ I would. Their entire company was absolutely wonderful.
Description of Work: They cleaned out the crawl space and took pictures that they put on a disk so we didn't have to go into the space. They put plastic down on the entire floor and walls. I had some vents that had holes and they closed off the vents so that mice and small animals couldn't get in. They removed my heavy metal door, installed a new wooden door and painted it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

SHARON V.
06/2007
5.0
basement waterproofing, drain pipe, dumpster service
  + 1 more
They worked for 5 days and did a very good job. They showed up when they said they would. Matt Dieters was very responsive to our calls and requests and their workmen were very cooperative and respectful. We felt they did a very thorough and detailed job. After the job was completed, Matt showed us via his laptop pictures of all the work that had been completed. Matt checked with us periodically to be certain that everything was going as expected. Would highly recommend.
Description of Work: They did crawl space work which included insulation, replacing rotted wood, drainage system, rehung wires & cables, installed vapor barrier, treated for mold, installed crawl space door and debris removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

THOMAS B.
06/2007
5.0
basement waterproofing, wells
  + 0 more
They did MORE than expected and did a great job on everything including communicating well with me.
Description of Work: Complete repair of crawlspace area. Replace vapor barrier, new sump pump and well. Rehang ductwork.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,950

JUDITH H.
06/2007
5.0
basement waterproofing
  + -1 more
Excellent. Arrived on time and worked around my schedule. Completed work in a timely manner. Checked with me about any concerns all during the project.
Description of Work: Removed insulation, removed debris, rehung wires and cables, installed French drain, sump pit and pump. Installed vapor barrier, blocked off foundation vents, installed register vent to crawl space, installed new crawlspace door. Installed R19 insulation to crawlspace walls. Treated for mold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

PATRICK & BARBARA J.
05/2007
5.0
basement waterproofing
  + -1 more
Matt Deiters was one of 3 estimates. He, by far, was most responsive and helpful. He spent a lot of time going over our needs. He recommended a follow-up by a mold company (also excellent!) His price was less as, well, better price and better service! The result was amazing! We now have a crawl space that is mold free and we should have much better energy efficiency. We had 1500 pounds of deprise that he hauled away without cost.
Description of Work: Our crawlspace was holding water and was not draining properly. The previous builder had left much deprise that was also a problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,250

JANE F.
10/2006
5.0
hauling services, basement waterproofing, wells
  + 1 more
Jay McKinney was wonderful to work with. He told us everything he was doing and followed up in all areas. He took before and after pictures that we could easily follow on the laptop. The crawlspace was a total disaster before and is now like new and as it should have been originally. We would highly recommend Jay McKinney and his crew. We are exceedingly pleased with the results.
Description of Work: Removed insulation and debris, removed old vapor barrier, removed old improper drainage system, cut through 5 footers to allow for the new drainage, placed a 4-inch nylon encased corrugated drainage pipe along the perimeter of the footers, placed 2-inch insulation board on the walls, blocked off the vents with 2-inch insulation bord and expanding foam, placed vapor barrier on walls and floor of the crawlspace, placed insulation in the bos headers and side band boards, installed a new sump pump and back flow check valve with unions, and built a new insulated crawlspace door. Hauled away all of the debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,850

CAROL H.
09/2006
5.0
basement waterproofing
  + -1 more
The experience was great. The work took less than a day. They put down tarps, so the debris wouldn't get on our floors and carpet. They cleaned up after the job was done. They also had us check out their work, to make sure it was done to our satisfaction, before they left. Jay McKinney with Crawlspace Dr, was much more professional than another company, that came out to give us an estimate.
Description of Work: They conditioned our crawlspaces. They removed the old fiberglass insulation, debris, and plastic and then installed new plastic (vapor barrier) on the walls and floor, and installed vents in the ductwork.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

LINDA MILES C.
04/2006
5.0
basement waterproofing
  + -1 more
Mr. McKinney was prompt in responding to my request for a crawlspace evaluation. After his inspection he explained what I needed and why; and this was nicely illustrated by his digital photos. He scheduled the job within a few days. Roger and Dave were efficient and good workers, and on time, and polite. All debris was bagged and hauled away each day. Mr. McKinney checked progress daily and did additional work as needed. He was polite, easy to talk with, answered all my questions, and explained things well. He even did some plumbing for me at cost. The first sump pump installed was defective, and quite noisy. Mr. McKinney then reinstalled another one, and apologized for the inconvenience. He checked back several times to make sure it was working correctly. I received CDs with photos of the crawlspace before and after; and I also crawled into the area to view it shortly before completion.(what a difference!) I am very pleased with the results, and would highly recommend him.
Description of Work: Removed debris and old vapor barrier from crawlspace; hung loose wires; installed perimeter drain to a new sump pit and pump; blocked off foundation vents with Styrofoam; installed new vapor barrier down from sill plate and on entire crawlspace floor; built and installed new door for crawlspace entrance; and fixed a section of drainage from bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,030

WILLIAM M.
03/2006
5.0
basement waterproofing
  + -1 more
JAY MCKINNEY, IS A VERY NICE FRIENDLY INDIVIDUAL WHO WAS VERY PLEASANT TO WORK WITH.
Description of Work: FIXED WATER LEAK INTO CRAWLSPACE, CLEANED CRAWLSPACE, SEALED CRAWLSPACE WALLS IN 10 MIL. PLASTIC, COATED FLOORS WITH 10 MIL. PLASTIC, CREATED DOOR, AND SEALED VENTS TO CRAWLSPACE, REMOVED OLD INSULATION FROM FLOORING, AND RUN DOWN SPOTS AWAY FROM HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Contact information

1435 Topp Creek Dr, Indianapolis, IN 46214

http://www.crawlspacedoctor.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
Same

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Foundation Repair,
Wells and Pumps,
Insulation,
Drain Pipe Installation,
Air Duct Cleaning,
Home inspection,
Hauling,
Doors,
Dumpster Service,
Appliance Repair - Small,
Plumbing

FAQ

Crawlspace Doctor is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 3:00 PM

Crawlspace Doctor accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Crawlspace Doctor offers free project estimates.
Yes, Crawlspace Doctor offers eco-friendly accreditations.
No, Crawlspace Doctor does not offer a senior discount.
Yes, Crawlspace Doctor offers emergency services.
Yes, Crawlspace Doctor offers warranties.
Crawlspace Doctor offers the following services: Conditioned crawlspaces, humidity control, mold growth control, vapor barriers, drainage systems, insulation, debris removal, floor supports, crawlspace doors & wood replacement foundation repair, foundation piering
window doors siding.

Contact information

1435 Topp Creek Dr, Indianapolis, IN 46214

http://www.crawlspacedoctor.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 3:00 PM