Construction Services of Indianapolis

They gave us a 15% off labor discount. The work turned out great. They were very neat and clean. They were also very flexible with our schedules and had full access to our home to be working around the clock while we were at work during the day.

They installed a custom shower pan, tile, new bath tub, marble threshold, new shower valves and completely renovated the bathroom. They also remodeled our kitchen and did minor ceiling/drywall repair as well. After the remodeling was finished they painted the dining room and bathroom.. Everything is really nice. They were quick and clean. They were just great!

It went great! We now have a bathroom that is undoubtedly the best designed room in our house. We yearn to be able to take guests to our home in & say "Have you seen out bathroom? Let's have dinner there!" Seriously: We can really see how CSI's ideas & actions worked for us. The room looks larger; is less crowded; looks purposeful & well thought out; & is just plain beautiful. Every other problem they corrected was also well done & successful. The job took twice as long as anticipated because of the extras we decided to have done. Communication was just about flawless. Steve, who was working in the home, brought another worker for CSI, Roger. Both Steve & Roger were great: skillful, sensible, thoughtful. We had the impression Steve enjoyed the design aspects of redoing rooms--he was certainly talented at it, & Roger was also very skilled. There were a couple of things we'd have done differently: Tne original pine edging for the door was removed & discarded & a substitute installed, & the smell of the mastic & caulk were overwhelming. That said, we hadn't specifically said "Leave the original pine!" or indeed said, "We're really sensitive to caulk--please help us deal with this." But that feels pretty picky considering all the rest of the job CSI did.

John is an excellent communicator. He was prompt in returning calls and coming out to look at the damage and provide an estimate. He was very thorough in discussing the perameters of the job. However, we ultimately chose an equally qualified contractor with a lower quote.

They did excellent work. I had no problems with them whatsoever. They got the same brand that I had owned before, and installed some new pipe fittings that were getting bad, which really pleased me. They also had fair prices.

Dion and Jimmy came out to review the job and create the estimate. We received that from John and confirmed that they would be doing the work. Once all of the tile was delivered they began work 2 days later. While talking to Dion he suggested that we install marble flooring instead of the tile from the walls. We agreed and ordered the marble that was delivered to the shop so they could cut it to the appropriate size. Dion also worked with us to find a larger piece of marble then we had originally selected so we could have them put marble around the entire bathtub and not just in the shower. The entire project took about 3 weeks and the end result is beautiful. The floor is now correctly sloped so the water drains and doesn't just sit in the shower. The bench seat was raised up a few inches so it is all one piece of marble. The marble floor in a herringbone pattern is just beautiful and it isn't too slippery at all. I only talked to John on the phone to review the contract and then at the end of the project to confirm final payment amount. All my interaction was with Dion and Jimmy during the project.

It was stainless steel welding. They were really conscientious about working within our time schedule within the hospital hours. John was always available by phone if there was ever a question about the job. John and his crew were very professional! The communication was very open, and whenever we had questions, they were addressed immediately

It was an unusual paint job in that John managed to get a 10 year warranty on the paint from Porter Paint, which no other contractor was able to achieve.

They excellent work. John was always available by phone if there was ever a question about the job.

It turned out excellent! Their overall response was great, because they were able to do all aspects of the remodel. They did plumbing, drywall, tile, painting, mold remediation, carpentry, electrical, and lighting. They worked on the floors, walls, and shower. They also installed an undermounted, double sink with granite countertops. The countertops matched the window seal and shower. For the shower, they also cut tile and did a heiring bone floor, which turned out beautiful. John was always available by phone if there was ever a question about the job. John and his crew were very professional! The communication was very open, and whenever we had questions, they were addressed immediately

Everything looks fantastic and they did an excellent. There was mold and mildew along the bottom of the building, and they took care of that. John was extremely conscientious about supervising the job. His on-site supervisor was excellent, and the crew was very polite. We had some family issues arise during the job, and they were very sensitive towards that. John was always available by phone if there was ever a question about the job. John and his crew were very professional! The communication was very open, and whenever we had questions, they were addressed immediately

That involde removal of a huge window which was rotted and had mildew all around. They treated the mold, and rebuilt the dorr casing/jam. They also primed and painted the whole thing. They did excellent work.

They were all rusted and falling apart. They did excellent work. John was always available by phone if there was ever a question about the job.

Overall, it was really nice to find a contractor that could address all our projects for the hospital, instead of working with multiple companies. The management was excellent. John was always available by phone if there was ever a question about the job. John and his crew were very professional! The communication was very open, and whenever we had questions, they were addressed immediately

We called John of Construction Services for an estimate on the work that we wanted done to remodel our kitchen and DR. He called back within a few days and we met to discuss details within a week. He made some suggestions and came back with a proposal we thought was reasonable. During these meetings, he introduced us to Rob, who John said was going to be the manager on my project and said that Rob would be my main contact. It turned out that Rob is the owner of Rollins Rentals and Rehabs, and it was Rob and his crew that actually performed all of the work, communicated with us on a daily basis and to whom we relied. During the 8 week project, John of Construction Services was basically invisible, he was onsite only 3 times - two of the times were when Dion, the counter top person, came to measure and then to install. John was not involved with us at all during the 8 weeks of the construction, and called once after the countertop was installed (one week before the job was completed) to see how things were going. It didn't seem that he was involved or concerned beyond signing the contract. I expected more of the person I signed the contract with, who was supposed to be the general contractor. That being said, the subcontractors he used did a great job for us. For that reason, we feel compelled to give CSI the same grade we gave Rollins Rentals and Rehabs in all categories except professionalism. We feel that the professionalism category should reflect the professionalism of the company we're reviewing, in this case Construction Services. We are very happy with the work that Rollins did. For that reason, we've also entered a review of Rollins Rentals and Rehabs for this same project. The remainder of the review that follows, is copied from the review that we posted earlier for Rollins Rentals and Rehabs. "Rob and his crew were great! They were punctual, reliable and proud of the quality of their work and wanted to do everything they could to make us happy. Bobby was here every day for the duration of the project, and other crew rotated in and out based on what was needed. Rob (as Project Manager) was onsite every day or two for anywhere from an hour to 3 or 4 depending on what was going on. They communicated well as a team, and they communicated very well with us, keeping us appraised of what was going to happen next, who would be here and what they needed from us (since we were supplying paint, lighting, etc.) If Bobby was going to be later than planned, he called to give me an estimated time of arrival. They were considerate of my home and of us. They cleaned up after themselves every day and installed plastic barriers to minimize the dust in the rest of the house. When they became aware that my husband was switched to work the midnight shift and would need to sleep in the house during the day, they tried their best to keep noise level down so he could sleep (and he did) in spite of all that was going on. The house looks great! They knocked down walls between kitchen, dining room and a breakfast area so that it is now one large open space and rebuilt my kitchen (see above detail on the work they did). They were flexible when we added additional requests, and put up with my indecision on a number of things, adjusting their construction plans to allow me the time to make the decisions in my own time. This project was major change, and at times it became difficult for me to visualize the impact of the decision I was making. I never felt pressured and their kindness, patience and professionalism was appreciated. We wouldn't hesitate to use them again."

John Whitmoyer came out to look at our bathroom and then had his tile specialist, Deon, contact us by phone to set a time to see our bathroom. Deon provided his estimate in a reasonable time frame and answered all questions readily. His estimate was fairly detailed and cost-wise was the best we received. In talking with him we realized that his work would automatically include more custom selections than our other estimates did. Our job was scheduled to start about 3 weeks from the time of our acceptance of the estimate. The project process went very well, although we had a misunderstanding (on my part) as to what day work would start. Deon (along with his assistant, Jimmy) were always courteous and respectful of our home and time. They were accommodating to our scheduling needs and worked around a vacation we had planned, returning to our job when we returned home. Deon consulted with us constantly along the way with tile design options, etc. Deon and Jimmy were neat in their work, covering our floors every time they came in to work and removed all trash. As with any home project, there were a few unexpected "snags" along the way, but all were handled well and did not cause any significant delays. Deon assisted us with our selections and is a true artist with tile and granite. The only slight negative for us was their arrival time for work. There were a few days they arrived quite a bit later than expected, although Deon did communicate pretty well with us when there were changes. John checked in during and after the work process, and it was apparent that CSI wanted us to be happy with their work. In the end, that is definitely the case. The work was competed beautifully and we are really pleased with the finished product!

During the process of having CSI remodel our master bath, I asked John Whitmoyer if his company did small drywall jobs. He said he'd have his drywall specialist contact us. Although this did not happen right away, John got back with us and we arranged for him and John Julian to come out to see our ceiling. John W. called us back within an hour of their departure with a reasonable price and the work was scheduled for the next day. John J. was right on time and proceeded patiently and capably with a several layered process that produced a fix that blends very well into the overall ceiling. (We had had a previous contractor tell us he thought the entire ceiling would have to be redone). Although the "white" of the fix isn't quite the same as the rest of the ceiling, the fix is often not noticeable at all, depending on the lighting in the room, so ceiling repainting won't have to be done immediately. We're very satisfied with the finished product.

He knew what he was doing and immediately knew what was causing the mold problem. The only thing was that he was a bit difficult to pin down for an appointment. I do understand that thats the nature of his job and its hard to know how long a previous job is going to take. So I wouldn't consider that a major fault, it was minor.

Called CSI for an estimate to repair our shed. Provided estimate within just a few days of my initial call. Once we decided to go ahead, they were able to start the project within the week. Took a little longer than planned because they did not have all materials on hand and had to order. Kept in communication with us. Completed project within a couple of weeks. They were very easy to work with - clean - friendly. Finished shed looks great.

They did a very good job and were very quick, just two days, and only a couple of hours each day. The job was very well done and John was very professional and checked up on us after the job was over to make sure that we were happy with the quality of the work and that we should call him if we see anything that may need to be touched up.

They were very good but very expensive. He did a gorgeous job and it is still holding up really well. I would consider using him again, but I would compare pricing first.

The project started well. The carpenters worked very hard and did a fine job with the reframing and replacing the siding. They could not find treated car siding, so upgraded to cedar at no extra charge to us. However, after the fourth day, when I had not seen any sign of the "supervisor" I called and asked what was going on. I received a litany of excuses from the owner, including him saying that the two men working were capable of supervising jobs. I'm afraid that didn't sit well with me. They were not the "supervisors". Because the corner rebuilding was more work than expected, we were charged an extra $6400. We were told that the cost was due to the extraordinary extra amount of work that had to be done. The problem was that I watched the work. It took them less that half a day to rebuild those corners. There was no supervisor overseeing the work. If the owner or the supervisor had been on site, they could have easily seen that for themselves. Instead, the owner relies on what he is told by his employees over the phone. They rehung the screens with large holes, tears and edges that were not secured. I caught that and informed them that it was unacceptable. I called the owner to inform him that the caulking that had been done was so poor that it had already begun to crack. There were huge globs of caulk on the siding, and the corners were so poorly done it looked like a 5 year old had done the caulking. Then, they painted most of the porch the wrong color before it was noticed. With that, I called the owner and told him to pick up his equipment and not return. The owner's final excuse was that once the work had been completed they would have noticed the screens and other problems and corrected them. AFTER all the work had been done. In order to fix the screens the freshly repainted cedar trim would have been ripped off. Work that had been completed would have had to be redone! That is ridiculous and makes no sense whatsoever! I called in the painters that we have used in the past to finish the job. This morning, the painting supervisor called me out to look at the uncovered deck that had been power washed, stained and sealed, before the construction began. There are huge scratches and gouges in the surface of the deck, where it is obvious that heavy things, I assume the furniture from the screened in porch, had been dragged over the decking. I was not going to leave any feedback because the owner of CSI begged me. However after seeing the scratches and gouges in the decking, I felt I had to do it, hopefully to keep someone else from making our mistake. I cannot in good conscience recommend this company. Although the quality of the actual framing and the rest of the carpentry was very good, in my opinion, the other negatives nullify it. *Addition: We just had a thunderstorm with wind. When the storm passed, we looked out at our screened in porch to find that an entire panel of screen had blown loose down one side and at the bottom. This is a perfect example of the very poor quality of work you can expect from this company.

CSI installed a new tile floor for us. It was not a straightforward job. (We had ceramic tile installed when we built our house 10 years ago in our kitchen and downstairs bath. It was installed improperly and the house settled and the tile came loose after a few years. It was mess.) John Whitmoyer spent quite a bit of time with me discussing how to best replace the floor, what materials to use and what not to do. We tore out the old tile. The crew worked very hard, seemed knowledgeable, experienced and competent. They were very polite and communicated with us about what they were doing, how long it would take, what was next etc. They installed the appropriate subfloor that should have been used when the house was built. They leveled the uneven area. They tiled and grouted. It looks very nice, very professionally done. The installers seemed to take a lot of pride in the job they were doing. We put tile in our laundry room as well. There were a lot of closets and nooks and crannies that required a great deal of cutting of tile, the tile saw was running constantly. They cleaned up when they were done and even took away the stacks of old tile we had removed and were going to have to dispose of. They took care of moving appliances back and forth and trimming doors that no longer fit, removed and replaced the toilet etc.John Whitmoyer and his partner were in touch throughout the job, making sure we were satisfied. We also appreciated that once the job was started, they worked all day, every day to complete the job. I would recommend CSI to anyone needing a home improvement job-we would use them again.

Having read the many wonderful reports of the HUGE jobs that John has accomplished, I was nervous if he would be willing to (QUICKLY) attend to these small tasks that I needed fix quickly. He arrived the next day at the appointed time and while inspecting the proposed jobs, he also offered experienced advice on other areas that may require attention down the line. Please believe me in that he offered this advice in a genuine gesture to help, NOT to pressure me to book him for more jobs. On the spot, he was able to quote the price and time line needed to complete the work, all of which fit perfectly in our time line and budget. sections His work was clean and perfect. On a humorous note, I didn't even notice the completion of one of the jobs because it had been completed so thoroughly that it blended in so perfectly with its surrounding. Please note that John does not use the Internet nor does he use email. BUT, if you're looking for an honest, experienced craftsman who holds to his word and believes in face-to-face or phone-to-phone contact; then feel rest assured that you will enjoy success by contracting with John. I suspect you may never contact another contractor-handyman after your experience with him. Call him now without a second thought.

We had actually called another company to redo our roof, but when John came out to give us an estimate on our bathroom window project, we mentioned the roof as well. We didn't even know that they did roofing of any type. They were able to match the quote we had gotten from the roofing company, but they were able to do the work right away, whereas the other company had us on a long waiting list and had not even gotten back with us to schedule the job one week after we accepted their contract. Overall, we think that CSI did good work and we liked that they were available to start the projects so soon. Our only complaints would be that they did have a little trouble communicating with us initially and it took a little bit to get contact information sorted out. But as I mentioned, it was still faster than going with the other company. It would also be nice if they were set up for taking credit card payments also, because we often like to spread out the payment of those size jobs.