CONSTRUCT SOLUTIONS INC

Dave Glassburn Sr. seemed professional, friendly and knowledgeable. People who regularly do gutters don't generally do box gutters nowadays, so it was rare to find someone who seemed to know what to do. Things started well enough. $1550 was pretty expensive for gutters, but copper isn't cheap, so some of that cost was the material for the cap. It took over a year, however, before the job was actually completed. I've completely lost track of how many times I had to have Construct Solutions come back out because the gutters continued to leak. It was 5 - 10 times. Each time it took multiple phone calls and weeks of waiting to get them to come back out and complete what I had hired them to do. It was extremely frustrating as the massive leaks continued to do damage to the interior of my home, but as long as they were willing to continue to try to make it right, I didn't have a problem. In the summer of 2011, it seemed they finally got the gutters pretty much watertight. At that point, it was clear that the "repair" was a complete waste of money as the gutters overflowed in even the lightest rain. Though I had relied on Dave's expert opinion in determining what work was necessary to get my gutters working, and the cap and soldering were entirely at his suggestion, I didn't protest as I just wanted to get my house fixed. Dave suggested that the gutters would need to be roofed over. So I asked that Construct Solutions give me an additional estimate for the cost of roofing over the existing gutters (the one I had spent $1550 on) so that standard aluminum gutters could then be mounted to the box. It took Construct Solutions 3 months to provide me with the estimate. In that time I decided to go with another company since I couldn't wait on them when I was still collecting water damage. It took a year of calls with the new company and multiple trips on their part and that of the company that hung the new aluminum gutters before all of the problems were ironed out except for one - there was a 3-inch gap between the end of the box and the copper cap that I had paid Construct Solutions to install. Water had been leaking through this gap for a long time, and roofing over the gutters and finally getting the rest watertight resulted in even more water plunging into this gap. Naturally the water going into the soffit caused rot and the soffit has become to come apart at that end. I've been contacting Construct Solutions about this remaining issue since November. It's now nearly the end of March. I've put in a dozen calls. Two guys came out once to take a look at it, but they did not work, and I've gotten almost nothing from Construct Solutions since then. That 3-inch gap is part of the job that I hired them to do. It's been 2 and a half years now, and they still haven't completed the job, and now they're not even bothering to return my calls. I realize my house is no longer a money-making project for them so it's not a priority. But it's their botched work, and they're not holding up their end.

They quoted $45000 for the job. They were professional. They were good to deal with. They were really thorough in their bidding process. They spent a lot of time at it. They were prompt. They took pictures of the roof. It was a very complex bid. They did a good job of including everything that they were going to do. I would use their services again.

CSI did an outstanding job replacing the roof on my home. The morning the job was to be done, the project supervisor even checked with me to see if I needed any help moving any pictures, wall hangings, etc. that could possibly be damaged due to the hammering and vibrations that would occur while the job was being done. The work crew was experienced, polite and appropriately attired throughout the job. There was NO blaring of radios or boom boxes to disturb myself and my neighbors. Throughout the job, the sales rep and/or the project were present. A crew member was constantly cleaning up debris as it was removed. It was amazing how respectful the landscaping was treated. An added bonus, a recycle company was used to haul away the discarded the old roofing materials. Thanks CSI for a high quality, professional roofing job.

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Construct Solutions were fantastic! They handled everything from the insurance adjuster to the clean up. They were very fast and professional.

We were originally given a quote from another company for $1,000,000 for an entire roof replacement because it is one of the largest and oldest slate roofs in the state of Indiana and they wanted a bigger job. Construct Solutions was totally honest and gave a more accurate assessment that addressed the problem areas, requiring less work and much less of a cost. They are very professional, there were no delays from start to finish time - it was right on the mark. They did excellent clean up afterwards and never left a mess. It was a big deal that required scaffolding and a lot of people on the roof. They were very polite and all of the workers were courteous. A year later, everything is fine and there have been no problems. After the job was done, there was a minor issue with a leak and they came right back and fixed it when I brought it to their attention. It was actually an issue where leaves had built up in one of the downspouts, which maybe they didn't have to do, but they came out and cleaned the leaves out, let us know what the problem was, and didn't charge us. We were very impressed. I am going to be using them again for more work later.