These folks are excellent to work with. Very professional. They worked with me to use some parts from my existing desktop and also took an old laptop in some trade value.
Description of Work: Built me a custom desk to PC
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sharon D.
08/2017
5.0
computer repair
+ -1 more
It went well. They were very helpful with some questions I had.
Description of Work: They fixed my DVR player in my computer. And fixed 2 viruses.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$167.5
MARGE C.
10/2016
5.0
computer repair
+ -1 more
Took my older computer in and after looking at it, it was determined I needed a new one. They were very prompt in getting my computer up and running. Have used this member for a number of years and are always helpful, responsive and reasonable. Would highly recommend.
Description of Work: Bought new computer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jim B.
09/2014
5.0
computer repair, computer sales
+ 0 more
.
Description of Work: They did a maintenance for the computer and I bought a hardware. I have a relationship with them for 2 to 3 years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
C DAVID S.
10/2013
5.0
computer repair, computer sales
+ 0 more
They have impressed me extremely well a number of times. They refurbish machines and make them available for sale at real good prices for folks like me who don't really need cutting edge but need something that works. I am older and I help about 35 people with their computers. They have used machines that they don't warranty and sometimes I get a good one at a good price. I've had them tell me that I don't need repairs and just made a mistake on something. They didn't charge for that. They have family members that fill in when necessary to do the stuff that doesn't require a lot of technical stuff. When they get in over their head, they have no hesitation to pull in somebody more technical to finish the job. They have a very good mix of punctuality. I will absolutely continue to use them.
Description of Work: I buy used and new computer equipment from Computer Renaissance. I last used them to replace a screen that went up in smoke. We got a flat screen replacement within minutes. They have assembled a custom machine for me. They assembled it very fast. I used a generic description of what I wanted and they produced a very specific piece of hardware that did exactly what I had in mind. They took vaporware and created hardware.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kathryn M.
07/2013
5.0
computer repair
+ -1 more
They were prompt, explained issues and what they could do to fix the problem. They presented options and made recommendations. We left the computer and they called back in a little over an hour and said it was ready to pick up. They had saved and transferred all files and we were able to test the system before we left the store. I would definately use again
Description of Work: Our desktop computer just stopped working. The power switch would not work. I called them on Saturday morning and explained the problem. I took the unit into the store. They ended up having to replace the motherboard
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Barbara B.
10/2012
5.0
computer repair
+ -1 more
I was referred to Computer Renaissance to get a new internal battery. Rather than just sell me a new battery, they tested mine and determined that it was not needed. No charge!
Description of Work: Battery tested.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stephanie S.
07/2012
5.0
computer sales
+ -1 more
I worked specifically with Alex Strahl. I am a student and I needed a PC mainly to run specific software that a Mac cannot run. He was extremely helpful and got me exactly what I needed and at a really great price. I was not experienced at buying a computer, so I definitely lucked out with them. They got me a good deal for what I needed and did not take advantage of that, and definitely did not try to sell me a bunch of stuff that I did not need.
Description of Work: Bought a used PC
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
SANDY R.
06/2012
5.0
computer repair
+ -1 more
From the time I walked in the store and was greeted by the owner, Les, it was a fantastic experience. He was very reassuring, patient with my questions,and discovered I needed to update the genealogy program to make it compatible with Windows 7. He completed the transfer of everything from my old lap top to the new one. I had another occasion to visit the store within about 2 weeks as I managed to wipe out everything on the computer, and Les reinstalled my data....much to my relief. He also explained how I managed to wipe out all of my data so I hopefully won't do that again.
Description of Work: I asked a friend to help set up my new lap top. He was able to do some of it but didn't transfer everything from the old lap top to the new one. This included my pictures and documents. Also, I was unable to use my genealogy database. Another friend highly recommended Computer Renaissance, and it was the best recommendation I've received for anything in a long, long time. They completed the transfer of all records and diagnosed the problem with the genealogy program. Everything was done in a prompt matter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Cindy W.
09/2011
5.0
computer repair, computer sales
+ 0 more
Over the course of two weeks I visited Computer Renaissance four times and always received great service. I highly recommend them!
Description of Work: My computer, among other things, was damaged by a lightning strike to my home. Computer Renaissance ran diagnostics for insurance purposes and recovered my data. I shopped around for a new computer but ended up buying from Computer Renaissance because of the excellent customer service from the owner, Les. He was very patient with all of my questions and concerns. I had never purchased anything other than a Dell prior to this (which Computer Renaissance does not sell), but I am extremely pleased with the LG that Computer Renaissance configured for me according to my usage and needs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
LAUREN C.
02/2010
1.0
computer repair
+ -1 more
We dropped the computer off on Saturday evening to have it diagnosed. We did not receive a call from the company until Wednesday. At that time, they told us they could not get the computer to stay on long enough to run a diagnostic check. Their suggestions were to either replace the motherboard or buy a new computer. We were not satisfied that they did all they could to try to diagnose the problem, so we picked the computer back up and took it to an independent computer technician who was able to fix the problem.
Description of Work: We dropped our computer off in order to have a problem diagnosed. The computer had been continuously rebooting itself.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
$50
DANIEL S.
12/2005
5.0
computer repair
+ -1 more
They were very friendly, and quick on turn around. I took it in at lunch break (11:30) and it was ready by 5:00. He was understanding of my needs and accommodated them with courtesy and friendliness. Highly recommend them!
Description of Work: Took old computer in to them to assess if motherboard was replaceable w/out replacing all components. Service tech stated that it would be better and just as cost effective to upgrade and purchase new. Explained that I had all original disks for OS and other software, so I didn't need those installed. He understood this and discounted a system w/out OS & software. Got a much faster system and all new hardware for just slightly more than a new board.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$420
Contact information
11135 Pendleton Pike Ste 1200, Indianapolis, IN 46236
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Sales
FAQ
COMPUTER RENAISSANCE is currently rated 4.7 overall out of 5.
Monday: 10:00 AM - 7:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 7:00 PM
COMPUTER RENAISSANCE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, COMPUTER RENAISSANCE does not offer free project estimates.
No, COMPUTER RENAISSANCE does not offer eco-friendly accreditations.
No, COMPUTER RENAISSANCE does not offer a senior discount.
No, COMPUTER RENAISSANCE does not offer emergency services.
No, COMPUTER RENAISSANCE does not offer warranties.
COMPUTER RENAISSANCE offers the following services: BUYER, SELLER & TRADER OF TOP-QUALITY, RELIABLE NEW & REFURBISHED COMPUTERS. REPAIRS OF COMPUTERS.
Contact information
11135 Pendleton Pike Ste 1200, Indianapolis, IN 46236