Complete Tree Care Inc

I TRIED TO CALL OTHER COMPANIES AND THEY WERE ABOUT 50% MORE EXPENSIVE. I WAS HAPPY WITH THEIR SERVICE AND I WILL USE THEM AGAIN. THEY WERE REASONABLE.

ON TIME , PLEASANT, GREAT CLEAN UP AND GOOD JOB.

ONE OF THE WORKERS ACKNOWLEDGED THEY CRACKED THE DRIVEWAY WHEN THE TRUCK PULLED IN. ONE WORKER SAID HE HEARD IT 'POP'. ONE OF THE SLABS WAS ALREADY SUNKEN BUT THE TRUCK CRACKED THE CORNER OF THE NEXT SLAB. HE CALLED IT IN AND SAID SOMEONE WOULD BE GETTING WITH ME. I HAD NOT HEARD ANYTHING - BUT RECEIVED THE BILL. I CALLED - NOW THEY ARE DENYING THEY MADE THE CRACK. IF A COMPANY IS NOT GOING TO COVER DAMAGES - THEY SHOULD INFORM THEIR WORKERS NOT TO ACKNOWLEDGE AND PROMISE THEIR COMPANY WILL MAKE IT RIGHT. MONICA HUNG UP ON ME. THAT IS A GREAT WAY TO HANDLE A CUSTOMER CONCERN. THE COMPANY COULD HAVE DENIED FIXING THE CRACK WITHOUT INSINUATING I WAS NOT TELLING THE TRUTH. AFTER ALL, IT WAS THEIR WORKER THAT BROUGHT UP FILING THE CLAIM IN THE FIRST PLACE. YOU KNOW WHAT IS REALLY SAD - I GOT AN ESTIMATE AND WAS ONLY GOING TO ASK IF THEY WOULD DEDUCT $50 FROM MY BILL. THE WORKER TOLD ME I SHOULD TAKE THEM FOR THE WHOLE DRIVEWAY!

CLEAN UP WAS POOR. THE CREW WAS PUSHED TOO MUCH BY THE OWNER TO DO OTHER JOBS, SO THEY WERE IN A HURRY WHEN DOING MY JOB.

EFFICIENT AND EFFECTIVE. PRUNED THREE TREES AND CLEANED UP THE YARD AND DRIVE TO EXCELLENT SATISFACTION.

HAVE USED THIS COMPANY BEFORE, AND WOULD DEFINITELY USE AGAIN. GOT AN ON-SITE ESTIMATE THE SAME DAY I CALLED, AND THE WORK WAS DONE WITHIN THE FOLLOWING WEEK.

THEY SURE CLEANED IT UP REALLY WELL.

THEY DID A GOOD JOB. THEY CLEANED UP AFTER THEMSELVES AND DIDN'T TEAR UP MY YARD. I HAVE USED THEM SEVERAL TIMES AND WOULD USE THEM AGAIN.

THEY WERE GREAT, AND LEFT THE AREA CLEANER THAN IT WAS WHEN THEY ARRIVED.

EXCELLENT CLEAN-UP. CAN TRIM A TREE WITHOUT MAKING IT LOOK LIKE IT HAS BEEN CUT OR BUTCHERED.

CAME VERY QUICKLY AND WHEN THEY SAID THEY WOULD. WORKED HARD ALL DAY, CONSULTED WHEN NEEDED, CLEANED UP VERY WELL.

VERY RESPONSIVE. NOT INEXPENSIVE, BUT WORTH IT. ROB THE ESTIMATOR, WAS VERY KNOWLEDGEABLE. CREW WAS VERY PLEASANT AND DID A FEW 'EXTRA' THINGS FREE OF CHARGE.

THERE WAS SOME DISPARITY BETWEEN THE AMOUNT OF WORK DONE ON EACH TREE AND THE PRICE PAID.

PROFESSIONAL AND THOROUGH. BEST QUOTE BY 30% OF THREE TOP COMPANIES. ASK FOR RANDY TO HEAD UP YOUR JOB.

VERY EXPERIENCED, EXCELLENT WORK. WILL RECOMMEND

THIS IS THE ABSOLUTE BEST TREE SERVICE COMPANY I HAVE EVER DEALT WITH.

THEY ARE AWESOME!! THEY CAME RIGHT OUT AND THEY ARE VERY PREDICTABLE AND PROFESSIONAL!

DOUG MCKINNEY PROVIDED AN ESTIMATE AND ASKED HOW IT COMPARED TO THEIR COMPETITION. I TOLD HIM AND HE THEN REDUCED THE BID BY $300. DOUG IS A THIRD GENERATION ARBORIST WITH EXCELLENT PRACTICAL EXPERIENCE AND PROFESSIONAL INSIGHT. HIS CREW WAS PROFESSIONAL AND COURTEOUS THROUGHOUT. I HIGHLY RECOMMEND THIS SERVICE!

I CONTACTED THEM FOR AN ESTIMATE IN WHICH THEY WERE VERY QUICK TO RESPOND. THE PRICE WAS THE BEST PRICE RECEIVED FROM A TOTAL OF THREE DIFFERENT COMPANIES. HOWEVER, THEY DID NOT SHOW UP ON THE DAY THE WORK WAS SCHEDULED, NOR DID THEY CALL TO NOTIFY ME THAT THEY WOULD NOT BE THERE. I CALLED THEM AT THE END OF THE DAY AND THEY APOLOGIZED SAYING THEY HAD SEVERAL EQUIPMENT REPAIR ISSUES. I ENDED UP NOT USING THEM BECAUSE THEY DID NOT EXTEND THE COURTESY TO CALL AND RE-SCHEDULE. HOPEFULLY THIS IS AN UNUSUAL CIRCUMSTANCE - NOT SURE. I WOULD PROBABLY ATTEMPT TO USE THEM IN THE FUTURE AND IF SIMILAR PROBLEM, WOULD NOT BOTHER AGAIN.

THEY WERE CERTAINLY QUALIFIED TO DO WHAT WE NEEDED. THEY HAVE DONE A FINE JOB OF WORKING, AND BEING PATIENT WITH MY INSURANCE COMPANY. THEY MANAGED TO REMOVE TREES FROM MY ROOF AND PARTIALLY DEMOLISHED WITH SUCH DELICATE PRECISION AS TO NOT CAUSE FURTHER DAMAGE.

UNPROFESSIOANAL BEHAVIOR DURING OUR RECENT CONSULTATION,L HAD USED THEM PREVIOUSLY WITH GOOD RESULTS, BUT THE LAST EXPERIENCE WAS NOT POSITIVE.

THEIR BID WAS HALF OF OTHER BIDS WE RECEIVED. WHEN THE TORNADOES CAME THROUGH, THEY WERE CALLED UPON A LOT. SINCE THEY WERE SO BUSY, I CHOSE THEM BECAUSE I THOUGHT IF THEY WERE THAT BUSY, THEY MUST BE GOOD. I ALSO LIKED THE FACT THAT THEIR BUSINESS IS ONLY TREES AND NOT LANDSCAPING.

TOOK OVER ONE MONTH FROM INITIAL CONTACT TO GET TREE REMOVED. TORNADO CAUSED SOME DELAYS. I HAD TO FOLLOW-UP ON MORE THAN 3 OCCASIONS ABOUT MISSED APPOINTMENTS. TRIED TO BLAME TORNADO FOR THIS, EVEN THOUGH IT WAS SCHEDULED AFTER TORNADO OCCURRED. TOLD ME I WAS NOT COMPASSIONATE. LEFT HUGE PILE OF TREE MULCH, BECAUSE I DIDN''T ASK FOR IT TO BE REMOVED. WHEN I CALLED BACK TO ASK THEM TO REMOVE IT, I DIDN''T EVEN GET THE CHANCE TO ASK AND THE PERSON ON THE PHONE GOT ENTIRELY DEFENSIVE AND TOLD ME IT WAS MY FAULT THAT I DIDN''T READ MY CONTRACT. WHEN I TRIED TO GIVE THEM CONSTRUCTIVE CRITICISM, SHE WOULDN''T LISTEN.

THEY WERE VERY CUSTOMER FRIENDLY. THEY GAVE US A DISCOUNT AND DID A GREAT JOB. THEIR PRICES WERE ALSO BETTER THAN OTHERS WEVE SEEN.

HE WAS GOOD ABOUT CALLING WHEN, DUE TO A STORM, HIS SCHEDULE GOT MESSED UP. THAT SAYS A LOT ABOUT THEIR CONCERN FOR THEIR CUSTOMERS. THEY WERE ON TIME AND PROFESSIONAL. I HAVE ONLY GOOD THINGS TO SAY ABOUT MY EXPERIENCE.