Complete Tree Care Inc

I RECEIVED A 10% DISCOUNT AND THE WORK WAS WONDERFUL.

THEY REMOVED A LARGE TREE AND STUMP, AND LEFT NO MESS OR TRACKS ON MY LAWN! (EVEN WITH THE DRY WEATHER HERE) THEY CUT DOWN THE TREE ON ONE DAY AND CAME BACK A FEW DAYS LATER TO GRIND STUMP. I WAS CONFUSED ABOUT THAT, BUT WOULD HIGHLY RECOMMEND THEM TO ANYONE! OVERALL, GREAT! HOPE I DON'T NEED THEM AGAIN, BUT IF I DO, I WILL CALL THEM FIRST!

EXCELLENT JOB, VERY PROFESSIONAL, CLEANED UP OUR PROPERTY WITH GREAT CARE. THIS IS THE SECOND TIME WE HAVE USED THEM AND WILL CONTINUE IN THE FUTURE.

GREAT EXPERIENCE, REMOVED & TRIMMED A FEW EXTRA TREES THAT NEEDED IT. VERY PLEASED OVERALL.

THEY STAND BY THEIR WORK. THEY DO WHAT THEY SAY THEY ARE GOING TO DO. THEIR PRICES ARE COMPARABLE OR SLIGHTLY UNDER THE OTHER ESTIMATES I HAD. I HAD A FEW PINE LIMBS DOWN FROM A STORM, WHICH HAD NOTHING TO DO WITH THE WORK THEY WERE CALLED TO DO, AND THEY REMOVED THEM WITHOUT MY ASKING. I WAS DEFINITELY IMPRESSED!

GREAT EXPERIENCE, WOULD DEFINITELY CALL THEM AGAIN AND/OR REFER TO OTHERS.

THE INDIVIDUAL WHO ANSWERED THE PHONE IMMEDIATELY MADE A VERY CONCLUSIVE DIAGNOSIS OF THE PROBLEM, BUT SAID THE ARBORIST WAS OUT FOR A FEW DAYS. WHEN I CONDUCTED FURTHER RESEARCH, IT WAS APPARENT THAT THE PERSON I SPOKE WITH HAD NO IDEA WHAT SHE WAS TALKING ABOUT (SHE DIAGNOSED SOMETHING THAT DOES NOT OCCUR WITH BEECH TREES AT ALL). I WAS RATHER APPALLED AT THE QUICK AND INCORRECT DIAGNOSIS OF THE PROBLEM. HOW CAN I HAVE CONFIDENCE IN A COMPANY WITH SOMEONE REALLY UNINFORMED ANSWERING THE PHONE? I OBVIOUSLY DID NOT HIRE THE COMPANY.

THEY WERE REASONABLE AND DID NOT MESS AROUND. THEIR CLEAN UP WAS GREAT AND THEY WORKED THEY TAILS OFF ALL DAY. THEY WERE COURTEOUS AND NICE PEOPLE TO HAVE AROUND.

ON TIME, IN FACT THEY WERE 10 MINUTES EARLY! STAYED WITH THE JOB UNTIL COMPLETED, EXCEPT FOR COMING BACK THE NEXT DAY TO REMOVE STUMPS. THEY HAD THE BEST PRICE QUOTED AND EXCELLENT EQUIPMENT. ONE ESTIMATE FOR SAME WORK WAS $1995.

THEY WHERE ON TIME FOR THE ESTIMATE AND THE JOB. THE CREW I HAD WAS VERY PROFESSIONAL AND DID AN EXCELLENT JOB ON THE CLEAN. OVERALL,I WAS VERY PLEASED.

DOUG MCKINNEY, OWNER, WAS RIGHT ON TIME FOR THE BID. HIS CREW WAS RIGHT ON TIME FOR THE WORK. HAD ALL THE RIGHT EQUIPMENT AND KNEW WHAT TO DO. VERY PLEASANT GUYS. CLEANED EVERYTHING UP, EVEN LEFT ME A PILE OF CHIPS TO USE AS MULCH. LIVED UP TO REPUTATION.

THEY CLEANED THE YARD BETTER THAN IT WAS BEFORE THE WORK STARTED.

ARRIVED A LITTLE LATER THAN I EXPECTED, BUT COMPLETED THE JOB IN LESS THAN 3 HRS. THEY GUARANTEED ME THE LOWEST BID AND CAME THRU. THEY DID A THOROUGH JOB OF CLEAN UP.

THEY COULD NOT GET A TRUCK BACK BEHIND THE HOUSE SO THEY HAD TO CLIMB MOST OF THE TREES. THEY HAD TO WORK ON A HILL AND CARRY ALL THE BRUSH AROUND TO THE FRONT OF THE HOUSE. THEY DID A GOOD JOB.

INITIAL ESTIMATE WAS VERY THOROUGH. ESTIMATOR OFFERED A LOT OF INFORMATION ABOUT MY TREES AND ANSWERED THE DOZENS OF QUESTIONS I HAD FOR HIM. WHEN THE WORK WAS CARRIED OUT, THE WORKERS WERE COURTEOUS AND EFFICIENT. TEAM LEADER ANSWERED ANY QUESTIONS I HAD. AT ONE POINT, THEY HAD TO DRIVE THEIR BUCKET TRUCK UP TO THE HOUSE TO REACH A TREE IN THE BACK YARD. THEY WERE CAREFUL ABOUT IT AND USED GIANT MATS UNDER THE WHEELS. WHEN THEY WERE DONE, THE ONLY MARK WAS A FLAT SPOT IN THE GRASS THAT WAS GONE BY THE NEXT DAY. THEY DID A GOOD JOB OF CLEANING UP AFTER THEMSELVES TOO. THERE WERE PORTIONS OF MY PATIO AND YARD THAT WERE CLEANER AFTER THEY LEFT THAN THEY HAD BEEN WHEN THEY ARRIVED.

THEY DID VERY GOOD WORK. THEY CLEAN EVERYTHING UP AND HAULED IT OFF. I HAVE USED THEM IN THE PAST. THEY ARE CONGENIAL AND NICE TO DO BUSINESS WITH.

THEY ORIGINALLY BID IN AT $500, THEN DROPPED TO $400 WHEN I REQUESTED IT, PER OTHER BIDS. THEN THEY NEVER CALLED ME BACK.

THERE WERE 8 TREES AND ASSORTED BUSHES AND SHRUBS THAT THEY TRIMMED. THEY HAULED EVERYTHING AWAY THEY TRIMMED, AND YOU COULDN'T EVEN TELL THEY HAD BEEN HERE.

THEY ARE VERY PROFESSIONAL AND PUNCTUAL.

THE ONLY PROBLEM WAS THAT THEY DAMAGED THE SIDEWALK AND REFUSED TO REPAIR IT. THERE ARE TWO LARGE CRACKED AREAS, AND THEIR EXCUSE IS THAT IT WAS ALREADY DAMAGED. IT WAS DAMAGED, BUT I ONLY WANT THEM TO PATCH THE TWO AREAS WHERE THEY CAUSED THE CRACKS. IT ALSO TOOK ME THREE CALLS AND A LETTER TO HAVE THEM ADDRESS THE SIDEWALK ISSUE. AS FAR AS THE TREE REMOVAL, THAT WAS FINE.

CHOPPER BURNED TWO SHRUBS. THEY REPLACED AND PLANTED THEM. VERY RESPONSIVE AND PLEASANT TO WORK WITH.

THEY DID GREAT WORK AT A GREAT PRICE, BUT WE HAD TO CALL 2 OR 3 TIMES TO GET AN ESTIMATE, AND THEY WERE SCHEDULED AND EITHER CANCELLED OR DIDN'T SHOW UP FOR 3 DIFFERENT DAYS BEFORE THEY CAME OUT AND DID THE WORK. I WOULD HIRE THEM AGAIN BECAUSE OF THE PRICE/PERFORMANCE, BUT NOT IF TIMING WAS CRITICAL.

WE USED SOMEONE ELSE TO TAKE THE TREES OUT BUT DID USE THEM ON THE STUMPS. THEY TOOK OUT ABOUT 12 AND DID A REALLY NICE JOB.

THE COMPANY RESPONDED TO MY REQUEST FOR A ESTIMATE THE SAME DAY I CALLED. THE WORK WAS DONE WITHIN TWO DAYS AFTER I GAVE THE GO AHEAD. VERY PROFESSIONAL WORKMEN AND THEY DID AN EXCELLENT JOB AND CLEANED UP THE AREA WHEN THEY WERE DONE.

THEY GROUND OUT A STUMP FOR A BUSH AND IT GREW BACK, SO OBVIOUSLY THEY DIDN'T DO WHAT THEY SHOULD HAVE DONE. THEIR BILLING PRACTICE WAS DISCONCERTING, THEY SAID THEY LEFT AN INVOICE, BUT DIDN'T. THEY HAD SENT THE BILL TO THE WRONG ADDRESS AND THEY HAD THE WRONG NUMBER SO THEY SENT IT TO SMALL CLAIMS COURT TO COLLECT THE MONEY. THE SECRETARY AT THE COMPANY SAID SHE CALLED 10 TIMES BEFORE THEY SENT THE CLAIM TO SMALL CLAIMS COURT, BUT SHE NEVER LEFT A MESSAGE AND SHE WAS CALLING THE WRONG NUMBER.