Complete Tree Care Inc

All the employees were very polite and cleaned the yard from all fallen branches very thoroughly. They had done work for me 4 years ago and were just as professional now as they were at that time.

I had requested that trees next to the house be trimmed back to achieve a 4 foot clearance from the house. The job they did was minimal and in fact took a few minutes. When asked about this, they expressed their professional view that trimming any more would be harmful to the trees. While I can accept their word about the extent of tree trimming, I found their judgment seemed to change from before the job. Had it been made clear how little they would do, I would not have accepted their bid.

DID NOT HIRE BECAUSE PRICE WAS HIGH--$1800. I HAD PROBLEMS CLARIFYING THE ESTIMATE.

THEY WERE PUNCTUAL. PRICE WAS GOOD. GOOD CLEAN UP. THEY EVEN CUT MY WOOD FOR ME.

THEY CALLED ME BACK RIGHT AWAY, AFTER I HAD LEFT A MESSAGE. SOMEONE CAME OUT FOR AN ESTIMATE NO MORE THAN 2 DAYS AFTER THEY HAD CALLED. THE WORK WAS DONE ALMOST AS QUICKLY AND THE WHOLE EXPERIENCE WAS A GOOD ONE. I THOUGHT THE PRICE WAS VERY REASONABLE AND I WOULD DEFINITELY USE THEM AGAIN.

I THOUGHT THEY WERE VERY PROFESSIONAL AND FRIENDLY, AND CLEANED UP WELL.

THE FOUR GUYS WORKING ON THE PROJECT WERE ON TIME AND VERY POLITE DESPITE THE 90+ DEGREE HEAT. THEY SUCCESSFULLY REMOVED THE NASTY TREES EVEN THOUGH THEY WERE DIFFICULT TO GET THROUGH BECAUSE OF A GARAGE AND HIGH POWER LINES. THE STUMPS WERE SHREDDED AND ALL LIMBS AND SHREDDED MATERIAL WAS REMOVED. I WOULD DEFINITELY USE COMPLETE TREE CARE AGAIN.

THE ESTIMATOR IS AN ARBORIST WHO KNOWS WHAT HE IS DOING. HE ARRIVED ON TIME FOR THE ESTIMATE APPOINTMENT. HE DID NOT ATTEMPT TO SELL SERVICES THAT WERE NOT NECESSARY. I ACCEPTED THE ESTIMATE AND AUTHORIZED THE WORK, WHICH WAS SCHEDULED YET THAT WEEK. AS THE ESTIMATOR WAS LEAVING, I MENTIONED THAT I LEARNED ABOUT HIS COMPANY FROM ANGIE S LIST. HE GAVE ME AN IMMEDIATE DISCOUNT. HIS HONESTY WAS APPRECIATED AND IMPRESSIVE. THE WORK CREW SHOWED UP FOR THE APPOINTMENT ON TIME. THEY WERE POLITE, FRIENDLY AND ARTICULATE. MORE IMPORTANTLY, THEY WERE PROFESSIONAL AND SAFETY CONSCIOUS. THE TRIMMING REQUIRED CLIMBING 50 TO 70 FEET ABOVE THE GROUND, AND EACH WORKER TOOK HIS RESPONSIBILITIES SERIOUSLY. YARD ART AND OTHER ITEMS WERE REMOVED TO PREVENT ACCIDENTAL DAMAGE FROM FALLING LIMBS AND THEN REPLACED BEFORE THEY LEFT THE JOB. AREAS WERE CLEANED AS THE WORK PROGRESSED. EVERYTHING WAS RAKED AND BLOWN, LEAVING THE YARD ALMOST AS CLEAN AS WHEN THEY FIRST ARRIVED.

COMPLETE TREE SERVICE COST WAS $630.00. THAT WAS THE ESTIMATE FOR REMOVING DEAD BRANCHES, AND REMOVING A COUPLE OF LARGE LIMBS FROM A HUGE ASH TREE IN OUR BACK YARD. I ASKED THEM TO INCLUDE A COUPLE OF DEAD BRANCHES IN A CRAB APPLE TREE, AND TO REMOVE A STUMP FROM A MAGNOLIA TREE, WHICH WAS TAKEN DOWN LAST FALL. I DIDN'T GET ANY OTHER ESTIMATES, AS I WAS GOING ON OTHER TREE WORK WE HAVE HAD DONE IN THE PAST. THE COST IS HIGHER IF THEY HAVE TO USE A "CLIMBER" VS. A BUCKET. WHEN I CALLED THEM BACK TO TELL THEM THEY HAD THE JOB IF THEY WOULD INCLUDE DOING THE STUMP AND THE CRAB APPLE THEY AGREED. THE CREW OF 3 ARRIVED ON TIME, AND WERE HERE ABOUT 2 HRS. THEY DID A GOOD JOB CLEANING UP. I WOULD USE THEM AGAIN.

THIS IS OUR SECOND EXPERIENCE WITH THIS COMPANY. THEY ARE ALWAYS PUNCTUAL, VERY PROFESSIONAL, AND DO THE WORK IN AN EXPERT MANNER. IN BILLING FOR THIS WORK THEY REMINDED THAT THERE WAS A COUPON IN A LOCAL PAPER WHICH GAVE A 10% DISCOUNT.

THE APPOINTMENT WAS FOR 3 P.M. AND I ARRIVED AT 2:50. THE ESTIMATE WAS IN THE MAILBOX, $500.00. BOTH MY CONTACT NUMBERS WERE ON THE ESTIMATE, BUT I RECEIVED NO CALL ABOUT HIM ARRIVING EARLY. I WANTED TO GET AN OVERVIEW OF THE REST OF THE TREES AND REMOVAL OF SOME BUSHES ON THE RENTAL PROPERTY.

THEY TRIMMED THE TREE, AS OPPOSED TO CUTTING IT DOWN, WHICH I ORIGINALLY WAS GOING TO DO DUE TO IT HAVING ELM BEETLES. THEY SAID WE COULD SAVE THE TREE AND IT WOULD ADD TO THE VALUE OF OUR HOUSE, WHICH WE ARE GOING TO BE SELLING SOON. THEY ALSO CLEANED OFF OUR DECK, WHICH SAVED ME ABOUT 2 HOURS WORTH OF WORK. THEY WERE POLITE, COURTEOUS AND CONSCIENTIOUS OF OUR DOGS, AND THEY MADE NO RUTS IN OUR YARD. THE DECK WAS NOT EVEN DISCUSSED, IT WAS A SURPRISE THAT THEY CLEANED IT OFF.

THE QUICKNESS OF THE SERVICE WAS GREAT. HE WAS VERY PROFESSIONAL, WHEN I WAS GOING TO HAVE HIM WALK THROUGH THE HOUSE TO SEE ANOTHER TREE IN THE BACKYARD HE SAID HE USUALLY DOESN'T WALK THROUGH A CLIENT'S HOUSE, I THOUGHT THIS WAS VERY PROFESSIONAL OF HIM. WHEN I ASKED HIM ABOUT 4 TREES AT THE NEIGHBOR'S HOUSE THAT HAD SOME PROBLEMS, HE IMMEDIATELY KNEW WHAT DISEASE THE TREES HAD. HE ALSO TRIMMED AN ASH TREE THAT HE THOUGHT WOULD LOSE LIMBS IF NOT TRIMMED. HE GAVE ME A 10% ANGIE'S LIST DISCOUNT.

COMPANY PRICING IS EXCELLENT. RECEIVED THREE BIDS FOR THE SAME TREE. THE BIDS RETURNED AT $600, $400 AND $225. THE LATTER BID WAS SELECTED BECAUSE THE COMPANY CARRIED THE SAME CREDENTIALS AS THE OTHER TWO WELL-KNOW COMPANIES, IS A LICENSED ARBORIST, HAD GOOD ANGIE'S LIST REVIEWS AND RESPONDED THE NEXT DAY--AS OPPOSED TO TWO OTHER COMPANIES THAT EITHER DID NOT CALL BACK OR DID NOT SHOW UP. ALL-IN-ALL I WAS PLEASED WITH THE EXPERIENCE AND MY TREE IS MUCH IMPROVED!

THIS IS THE THIRD TIME THAT WE HAVE USED THEM. THEY ARE ALWAYS ON TIME, COURTEOUS, AND DO A GREAT JOB CLEANING UP THE MESS.

THEY RESPONDED PROMPTLY TO MY REQUEST FOR A QUOTATION, AND STARTED THE WORK ON SCHEDULE AND AS PROMISED. THEY COMPLETED ALL OF THE WORK IN ONE AFTERNOON AND I WAS AMAZED AS I HAD THOUGHT IT WOULD TAKE LONGER. THE WORKMEN WERE KNOWLEDGEABLE AND VERY PROFESSIONAL. WHEN THE WORK WAS DONE THEY CLEANED UP ANY REMAINING DEBRIS BEFORE LEAVING.

THE CREW OF 5 OR 6 MEN ARRIVED A FEW MINUTES EARLY, AND TO MY AMAZEMENT THEY WERE DONE WITH THE ENTIRE JOB IN ABOUT AN HOUR. THEY WERE VERY EFFICIENT AND DID A WONDERFUL JOB. THEY CLEANED UP ALL THE DEBRIS SO WELL, THAT YOU COULDN'T TELL THEY HAD EVEN BEEN HERE. I WILL DEFINITELY USE THEM FOR FUTURE TREE SERVICE NEEDS, AND WILL RECOMMEND THEM TO ANYONE WHO IS IN NEED OF SUCH SERVICES.

WORKERS WERE VERY PROFESSIONAL AND COURTEOUS. THOROUGHLY CLEANED UP ALL OF THE DEBRIS CREATED BY THE DOWNED TREES. COMPETITIVELY PRICED.

COMPLETE TREE DID A GREAT JOB. THEY WERE PUNCTUAL, CLEAN, EFFICIENT, AND SAFE. THEY WERE DEFT IN THEIR APPROACH TO REMOVING THE TREE WITHOUT IMPACTING OUR NEIGHBORS. THE CONTINUOUS CLEAN-UP BY THE CREW MEANT THAT THE SITE WAS IN GOOD SHAPE WHEN THEY LEFT. WE WERE VERY PLEASED WITH THEIR WORK.

WHEN I MET ROB HE WAS VERY KNOWLEGABLE AND ACCOMMODATING. THEY WERE THE LOWEST OF THE THREE BIDS AND ROB WANTED TO MAKE SURE OF IT. THE WORK WAS COMPLETED ON A COLD DAY IN JANUARY AND WAS COMPLETED WITHIN A DAY. THEY WERE VERY PROFESSIONAL AND CLEANUP OF THE AREA VERY THOROUGH (EVEN RAKED UP THE LEAVES UNDER THE HONEYSUCKLE). I WAS VERY IMPRESSED BY THEIR WORK AND I WOULD HIGHLY RECOMMEND THEM AND USE THEM AGAIN.

INITIALLY THEY WERE VERY PROMPT. THEY CAME THE DAY AFTER WE CALLED FOR AN ESTIMATE. WE ACCEPTED THE BID AND THE VERY NEXT DAY THEY CAME TO DROP THE TREES. I DID NOT KNOW THAT THEY WERE NOT GOING TO DO THE STUMPS THE SAME DAY. I CALLED THE NEXT WEEK TO SEE WHEN THEY WOULD DO THE STUMPS. I LEFT A MESSAGE AND NO ONE CALLED BACK. I RECEIVED A BILL FOR THE JOB. I CALLED AGAIN THE NEXT WEEK AND THE PERSON WAS VERY APOLOGETIC AND SAID IT HAD BEEN OVER LOOKED AND THEY HAD TO CALL THE UTILITIES AND THEN THEY WOULD COME OUT THE MIDDLE OF THE NEXT WEEK. 2 WEEKS LATER I CAME HOME AND THEY HAD FINALLY DONE THE STUMPS. BUT, THEY WERE SUPPOSE TO CALL BEFORE THEY CAME AND THEY HAD NOT. THEY WERE FORTUNATE THAT MY DOG WAS NOT IN THE BACK YARD. HE DOES NOT LIKE STRANGERS IN THE BACK YARD. WE WERE NOT IN A HURRY TO GET THE STUMPS DONE. I REALLY DID NOT CARE ABOUT THE STUMPS AS LONG AS THEY WERE DONE BY SPRING. ITS THE LACK OF COMMUNICATION THAT BOTHERS ME.

THE ARBORIST THEY SENT TO DO THE BID WAS VERY KNOWLEDGEABLE AND ACCOMMODATING. HE EXAMINED EACH OF THE TREES ON THE PROPERTY (10 TREES ALTOGETHER) AND SUBMITTED AN ITEMIZED BID OUTLINING THE SERVICE FOR EACH TREE. WHEN WE CALLED BACK THEY WERE VERY ACCOMMODATING SCHEDULING THE WORK. IT WAS GOING TO RAIN ON THE SCHEDULED DAY, SO THEY CALLED TO DO THE WORK A DAY EARLY. ALL OF THE WORK WAS VERY PROFESSIONALLY COMPLETED. THE CLEANUP OF THE BRUSH PILE AND OUR YARD WAS VERY THOROUGH (THEY EVEN RAKED THE LEAVES.) I AM VERY IMPRESSED WITH THEIR WORK. GIVEN THE EQUIPMENT REQUIRED (BUCKET TRUCK, STUMP GRINDER, CHIPPER), THE SIZE OF THE TREES (HUGE OAKS AND MAPLES), AND THE DIFFICULTY (LOTS OF POWER LINES). THE PRICE CHARGED WAS FAIR.

THEY DID AN EXCELLENT JOB AND WE WOULD HIGHLY RECOMMEND THEM AND USE THEM AGAIN.

THEY COULD NOT GET TO ME ON THE DAY THEY PROMISED, DUE TO RAIN. THEY CAME BACK THE NEXT WEDNESDAY AND DID THE WORK. THEY CLEANED UP VERY WELL AFTER THEMSELVES AND EVEN TOOK SOME BRANCHES I HAD COLLECTED EARLIER.

ROB ENGLEDOW WAS VERY POLITE & SERVICE ORIENTED, AS WERE THE VERY NEAT & CAREFUL CREW THAT DID THE WORK.