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Complete Tree Care Inc

Tree Service

About us

As a multi-year Super Service Award winner, here at Complete Tree Care, we are licensed tree specialists with more than four decades of experience in the tree service industry. We have served Hoosier communities since 1978 as a licensed and insured tree service company here in Indianapolis, and continue to provide top quality tree services for both residential and commercial properties throughout its surrounding areas. You can count on us for unparalleled customer support and skilled workmanship at a price you can afford! As a family owned and operated tree care company, we understand the value of a dollar, which is why we offer our tree services at fair and reasonable rates. Call our office today at 317-783-2518 for information about residential and commercial tree services in Indianapolis, and its surrounding areas.

Business highlights

46 years of trusted experience
Emergency Services Offered

Services we offer

Tree Care – Pruning & Trimming. Tree Removal. Deadwood. Clearing. Stump Removal. Lot Clearing. Tree Crown Restoration.

Services we don't offer

Chemical Injections

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9432 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
3%
3
2%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 126-150 of 432 reviews

BETSY & JIM B.
01/2013
5.0
tree service
  + -1 more
I got three estimates and Complete's came in between the other two at $2300 but Rob Engledow lowered the price to $1900 to beat the lowest bid. Crew came a day later than scheduled because of rain that week and took about 6 hours total to take them down, grind them down below ground level, chip everything and clean up. They used a bucket truck and were very careful with each limb to avoid my fence, pool, deck and porch. The crew is a little rough around the edges but very professional, safe and efficient. Rob got the utilities marked ahead of time and encouraged me to discuss access to the trees for their machinery. Overall, very happy and have used them again already to remove some bushes. Would use them again for any tree removal, trimming, etc.
Description of Work: I needed 4 trees removed from my yard- 2 Ash trees and 2 Pines, all about 50-60 feet tall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Response from Complete Tree Care Inc
We really strive to make our customers happy. We are not always able to meet the lowest bid but in this case we were. We really appreciate the kind words.

Karen D.
12/2012
5.0
tree service
  + -1 more
I got three estimates and each individual wanted to do the job differently. For someone who knows little about trimming trees this makes choosing someone for the job very difficult. The individual who performed the estimate for this company seemed the most knowledgable. I was pleased with the work.
Description of Work: Removed two trees, trimmed four trees and installed three cables. Deadwooded all and cleaned up all debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Complete Tree Care Inc
There are a lot of tree companies in this area. We have built this company up in the past 30 years to be what it is today and we endeavor to show our customers that we have what it takes to do the job right.

Karen K.
12/2012
5.0
landscaping, tree service
  + 0 more
very well - they were most helpful and communicated regularly.
Description of Work: hedge trimming; deadwooding of 2 old trees

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Complete Tree Care Inc
We work very hard to do our best.

Kelly T.
12/2012
5.0
tree service
  + -1 more
I could not be more happy with the service that we received from Complete Tree Care. They are experts in the industry and are very cautious in regards to only removing when absolutely necessary. They were courteous, professional and polite. They cleaned up after their job and aside from the mulch piles, you would not even know there were there.
Description of Work: We had all the trees in our yard trimmed, three removed and one treated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,150

Response from Complete Tree Care Inc
We work very hard to ensure customer satisfaction and appreciate it when it is noticed. It is also appreciated when given the opportunity to make it right if customer has concerns.

JOHN K.
11/2012
5.0
landscaping, tree service
  + 0 more
I received a estimate for the removal of three decorative plum bushes at the side of our house and a weeping crabapple tree in our backyard that was fair and acceptable. About three weeks later, the work was done by a very efficient crew that was careful with their heavier equipment up near the house and yard and did a very thorough removal of plant waste. Very satisfied with all phases of the work they did for us.
Description of Work: Removal of plum bushes and a crabapple tree

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$350

Richard C.
11/2012
5.0
tree service
  + -1 more
When I first came home on the day they said they would be there, I thought they hadn't come because I didn't see "one speck" of saw dust. Then I looked up and saw the work had been done. They came when they said they would, and did a great job. Also the price was very competitive with other estimates. I did notice one limb of "deadwood" they missed, and within 3 days, they came out and took care of that. Was a very good experience, and would definitely use them again.
Description of Work: They did some "tree trimming" on about 4 trees. Also, they suggested that one of the trees that has 3 separate extended "trunks" be cabled together high in the tree. This is a tree that sits directly next to both our house and a neighbors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Complete Tree Care Inc
We are extremely appreciative of the nice comments, it serves as validation of our company's dedication to customer service.

Kristen F.
10/2012
5.0
tree service
  + -1 more
The entire experience with Complete Tree Care was outstanding. Great customer service, tree gone from my roof less than 24 hours after calling, and absolutely no mess in the yard. I am thrilled!
Description of Work: A mulberry tree fell on our roof the day we moved in to our new house. Great housewarming present! We called a competing tree service company first for an estimate and it took them two days to get back with me. Two days just for an estimate. To top it off their customer service on the phone was poor. I felt like they didn't care if the tree ever was taken off my roof. Beware, this competing company is highly rated on Angie's List. I finally got sick of waiting for that company to call, so I went back to Angie's List to find another tree company, and thankfully I found Complete Tree Care. I was blown away by their service. I called Steve and expressed my frustration at my situation and he put me on hold, called his guy in the field, and scheduled him to swing by our house for an estimate. Within one hour I got a call back with an estimate. The very next day they were at the house to take down the tree. The entire situation was resolved in less than 24 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Complete Tree Care Inc
The kind words are appreciated. We really do care about great customer service. We, however, have situations that happen from time to time where we cannot get to storm damage right away but we try very hard to make these jobs as high a priority as possible. We are a company that tries very hard to make the customer experience as pleasant as possible when possible.

Arthur S.
10/2012
5.0
tree service
  + -1 more
The crew arrived on time introduced themselves surveyed the scene and began work, The crew appeared to be careful in bringing the large equipment onto my yard laying down plywood all along the routes of entry. I think they did a very good job overall. My only complaints (if any) would be that they dropped a couple of limbs in my neighbors yard that they missed during clean up and they did leave a couple of large holes in my yard when dropping cut tree trunks that I thought could have been avoided. All in all though I was very satisfied with the job they did and would use them again.
Description of Work: Removed two mature ash trees, ground down their stumps, plus dead limb removal from a very large old oak tree. Clean up and removal of all wood.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Response from Complete Tree Care Inc
We work as hard as possible to minimize damage from tree work, this is an very difficult thing to do and we try but it is not always possible due to various factors.

Robert M.
10/2012
5.0
tree service
  + -1 more
They were here at the appointed time. They were very efficient. They cleaned thoroughly and raked the yard. They were very careful to not damage anything. I have been using them for 10 years and have complete faith in them. They were in and out in about 2 hours. They quoted me 700 dollars to do the 2 trees. After I called them today to pay, they asked that I just send in a check due to some issues with the credit card system. I then told them that my next call was to Angie's List yet to give my review. They called back about 2 minutes later to let me know that I haven't yet received an Angie's List discount of 10%. He didn't even know that I was a member when they did the work and they saved me $70.00. They treat me fairly and are very ethical. From the estimate to completed work, they left my neighbors tree looking better than it has ever looked.
Description of Work: They did two things. They removed a diseased birch tree which was about 50 years old. I hated losing it as it was a large beautiful tree. It had something similar to ash bore. They said that it's a good life span for that type of tree. Also, my neighbor had a pine tree with a large limb hanging over my house. I told my neighbor that I wanted to get the limb removed. I wanted them to go in and remove the limb and shape the tree up a little.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$630

Response from Complete Tree Care Inc
We appreciate the kind words. With the neighbor signing a release, we were able to do what was our customer wanted done. We are committed to doing "good business" in order to retain customers.

Susan M.
10/2012
5.0
tree service
  + -1 more
Rob came out to discuss my tree issues and give me an estimate. We talked about what needed to be done and the best approach to each of the trees I was concerned about. Even though he recommended removal of one of the trees, he agreed to work with me to try and save it for as long as possible and told me what needed to be done for that. He was very easy to work with and I felt like he really listened to me. On the designated date, they came out, and he came along at my request so I could walk the trees with them and hear him instruct them on what needed to be done. They did a great job and cleaned up everything to my satisfaction. I would definitely use them again and would recommend them to others!!
Description of Work: I had a large number of trees trimmed away from the roof, dead wood removed, and thinned out to promote their health.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,440

Response from Complete Tree Care Inc
We try very hard to make our customers happy. It is one of the things that keeps our customers coming back for their tree needs.

Elizabeth G.
08/2012
5.0
tree service
  + -1 more
Everything went great. What I like most about this company is they schedule appointments for quotes and they keep you updated on when they will be there. That is rare in the "tree maintenance" industry.
Description of Work: We had bushes and trees removed to get ready for a construction project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Complete Tree Care Inc
We try very hard to meet customer's needs.

SHERON C.
08/2012
5.0
tree service
  + -1 more
I called last fall for an appointment to get our ash tree checked. The arborist came out in a timely fashion and left informtion indicating there was no evidence of the ash borer. He recommened that we wait until spring to do a treatment. I called in June and staff came out to discuss treatments. He recommended one treatment this year and a newer treatment in 2013 that is showing promising results in saving ash trees. The representative was knowledgeable and responsive. The newer treatment is expensive but will be worth it if it saves the ash tree. Several ash trees in the area are dying due to the ash borer.
Description of Work: One treatment of Bidrin to our mature ash tree to prevent attack of the ash borer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

David C.
08/2012
3.0
tree service
  + -1 more
They were responsive and the price seemed good, but ended up costing more than I thought.I asked that I be called ahead of time before the appraiser showed up and I had my cell phone on all that day. No call, only quote left. I should have not gone on without having a face-to-face with the appraiser.I had decided to go ahead and remove the tree as another service showed that the upper part of the trunk was hollow and one large limb which could eventually fall would come across my house and through the roof.They lowered smaller pieces with ropes, but dropped many larger ones leaving many gouges in my yard!Their quote says if they grind up the stump a mound of wood chips would be left. How about 4 foot high and 8 feet in diameter!! I'm sure this would have been much more described if the appraiser would have met with me. So I had to spend another $200 to have the chips removed and they didn't even remove all of them as there is still about 5 inches deep and eight foot diameter circle of chips I still have to remove!
Description of Work: Removed large Maple tree that had started to rot at the top of the trunk where it split in to three large limbs.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0

$2,200

Response from Complete Tree Care Inc
The office (which is a one full time and one part time seasonal person) does their absolute best to inform our coordinating manager - who runs 95 percent of all of our estimates - of as many details as possible when we take the phone call. The office strives to make every effort to identify the customer’s needs. The printing at the bottom of the estimate is for those estimates that we leave at the customer’s residence. It states clearly and in BOLD type: There will be a mound of wood chips left. The size of the mound will depend on the size of the stump. Ultimately, if the customer wants a personal meeting, it can be accommodated within reasonable limits. As for the big mound of chips, this was a HUGE tree. The stump grindings left are indicative of the size of the tree cut down. The gouges from falling tree branches are a natural part of felling a tree but as in other reports, Complete Tree Care works hard to not leave a “footprint”.

Rose S.
07/2012
5.0
tree service
  + -1 more
The whole experience was good. They were on time and completed the work in one day leaving both the front and back yard clean. The trees were trimmed without too much being taken off. A spruce tree with dead lower branches was also cleaned up with the lower branches being removed neatly. Thank you
Description of Work: We had a total of 5 large trees trimmed. A large oak tree had several dead branches that needed removed, this was done beautifully. All the work was completed in one day and the yard was raked clean of even the smallest of limbs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

David & Gloria M.
06/2012
5.0
tree service
  + -1 more
Crew arrived in 8 days, at the set time. Work was done in professional manner. Care was given, not only to my property but also the neighbors property. All wood and debris was removed and the area cleaned up, which looked better than when they arrived. About 90 minutes, start to finish, on the hottest day, so far, this year. Great job, great workers, great firm.
Description of Work: Needed a diseased silver maple removed, was leaning toward neighbors house. Rob responded 2 days after my call. We discussed situation and decided removal was best option. He said it would about 7 to 10 days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Sandi S.
06/2012
5.0
tree service
  + -1 more
They've always done a good job and they always clean up their mess. I really appreciate that.
Description of Work: They took out and trimmed some trees for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Stephen S.
06/2012
5.0
tree service
  + -1 more
I have used this company since at least 1999 for work removing or trimming numerous trees and it has always gone smoothly with this company. There may be companies as good as, but none better than Complete Tree Care in their profession. They are prompt, professional, competitive, reliable, clean up the yard after the work, and work to make you satisfied with the job.
Description of Work: Cut down and removed a dying tree, ground the stump, and prepared the spot for a new tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Jason & Saundra W.
06/2012
5.0
tree service
  + -1 more
They did an excellent job. The owner came out to examine the trees, and was very up front with us about existing damage. He gave us an estimate for trimming the trees, and for removing them later, which we will likely have to do. He also advised us the best time of year to take down the trees. The crew came out promptly, did an excellent job pruning all the deadwood and the excess limbs off the trees. They cleaned everything up, down to sweeping the driveway. They were even kind enough to move their equipment when I had to leave before they finished. They did an excellent job and we will definitely be using them again.
Description of Work: Trimmed and lifted two willows, and trimmed a maple tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Traci M.
06/2012
5.0
tree service
  + -1 more
It was a great experience from start to finish and I highly recommend this company!
Description of Work: Had large birch tree removed from our front yard, and stump ground into mulch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

SUSAN & JORDAN S.
05/2012
5.0
tree service
  + -1 more
It couldn't have gone better. I made myself take the time to do this report because they deserve it. I can't say one bad thing about this experience.
Description of Work: They analyzed our ash tree and decided it should be taken down rather than nurtured.They came to our house as scheduled, took the large ash tree very quickly within an hour, came back a week later and ground out large stump. They were awesome.....did what they said they would and amazingly good at what they do.....fair price, great service, very friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Claire S.
05/2012
4.0
tree service
  + -1 more
Large branch broke off of our flowering pear tree and needed to be removed. Damage was enough that whole tree needed to be removed per 2 estimates received. Estimate given in good time by Complete Tree, but we were told there would be a delay in removal because it required use of a bucket truck. One week later the removal crew arrived and quickly took down the tree - did not use the bucket truck at all. Excellent clean up by this crew. We were told a second crew was required for stump removal. Three days later the stump was ground down, but a large root remained above ground level and a heap of chips was left on the lawn. We had to chop out the remaining root and remove 5 bags of chips in order to plant grass at the site. Would use Ping for future tree care.
Description of Work: Removal of 1 tree in front yard with stump removal.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$500

Response from Complete Tree Care Inc
We appreciate any comments that help us to improve our service. Our many outstanding reports do indicate that as a general rule we offer excellent service. As to the specifics of the report - This job was bid on Friday May 4 and approved the same day. The tree was removed on Tuesday May 8. The difference is 4 days but 2 of those four days was Saturday and Sunday and we do not work on weekend unless an emergency exists and this job was not bid for emergency work. The stump was ground out the next day. After further investigation, it appears that the bucket truck being needed was an error on our part but as stated above, the job was completed in a timely fashion. Our team runs hundreds of estimates each month and hopefully it is therefore understandable how errors might happen. The large root was missed because it was located very near an under ground utility which was marked. We would have come out again to grind the root but it would have been a "shallow" grind due to the under ground issue. As a rule, sometimes roots can be buried under chips from grinding the stumps so the need for re-grinding does occasionally happen from time to time. This was unfortunate but we appreciate the opportunity to correct inconveniences. The clean up of the stump chips was not bid and is stated at the bottom of our estimate sheet. One of the bullet points at the bottom indicate "Chips from stumps that are ground out will be raked in the hole unless otherwise stated on the proposal." In bold type - "There will be a mound of chips left. The size of the mound will depend on the size of the stump". Again, we do apologize any inconvenience. We are a small family owned business that has been in business for over 30 years. Errors do happen but we do everything we can to correct any errors given the opportunity.

LISA S.
05/2012
5.0
tree service
  + -1 more
The top of a tall maple tree come crashing down onto my children's playset during a windstorm. I call first thing the next moning, and within 2 hours the owner was at my house to give me an estimate. His price was very fair and I scheduled the work for the next week. The crew was very polite and completely cleaned up the messes. My trees look great. i am very happy with the work they did.
Description of Work: removed large fallen tree branches. Also trimmed red bud and dogwood trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

Robert H.
04/2012
5.0
tree service
  + -1 more
They were punctual and the quality of their work exceeded my expectations (and my expectations are high). Rob Engledow was very professional and prompt in the estimate and they used lateral trim pruning which was recommended by an arborist friend. I can't say enough good things. Their cleanup was great and they used 3/4 inch plywood so thee were no ruts in my yard from the truck. They were also very careful not to damage my neighbor's trees which were very close.
Description of Work: They preune two large maple trees, dug two 18 inch trenched about 80 feet long and installed a root barrier to protect the roots of the maple trees from damaging the foundation of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Katie Jo & David M.
04/2012
5.0
tree service
  + -1 more
Wonderful: hired for additional job
Description of Work: Extremely professional, efficient, and cleaned up as if they were never here! Would highly recommend them to anyone in need of their services!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Viola A.
04/2012
5.0
tree service
  + -1 more
They were very timely and professional. They made sure to clean up after themselves. They gave me the most accurate bid from the 3 companies I looked at.
Description of Work: They took down a tree and a bush.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Contact information

11219 House St, Indianapolis, IN 46259

http://www.acompletetreecare.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service

FAQ

Complete Tree Care Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Complete Tree Care Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Complete Tree Care Inc offers free project estimates.
No, Complete Tree Care Inc does not offer eco-friendly accreditations.
No, Complete Tree Care Inc does not offer a senior discount.
Yes, Complete Tree Care Inc offers emergency services.
No, Complete Tree Care Inc does not offer warranties.
Complete Tree Care Inc offers the following services: Tree Care – Pruning & Trimming. Tree Removal. Deadwood. Clearing. Stump Removal. Lot Clearing. Tree Crown Restoration.
Chemical Injections

Contact information

11219 House St, Indianapolis, IN 46259

http://www.acompletetreecare.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM