CMH Builders Inc

CMH remodeled our basement, which had significant water damage from flooding. Overall, we had mixed feelings: 1. What was good: -dry wall work was of good quality -the painting was of good quality -they have you come out to their office for a session where you can pick style & colors--was very helpful -the people who came to work on our home were very professional. they took great care to avoid tracking dust, etc. Everything was cleaned up at the end of each day. 2. What was not: -The carpet was what made this experience go from a good one to "just OK." We opted to upgrade from the standard carpet, and this supposedly higher quality carpet is starting to unravel in places. The seams of the carpet run right down the middle of the rooms, and I am now wondering if this could have been laid differently. Lastly, the trim was set too high and left about a 1/2 inch gap between the trim & the carpet--we brought this to their attention, and it was corrected--they were receptive to our concerns, but it required redoing the trim & then repainting. -One other concern was that I feel that our project manager was not very involved in our project. Fortunately there was another member of the team who came out and oversaw the repairs that I mentioned above. Overall, it is our basement, where we keep toys & watch an occasional movie. I suppose if it were the main floor of our house where the carpet was done, I would be much more disappointed.

They knew what they were doing and worked with us on changes. Project manager was on top of things and communicated with us on a regular basis. If we had questions it was easy to get in touch with him. They made sure we were completely satisfied before they left and even came back a week later when we found a concern.

Fine. It is still not done yet. It is taken a little longer than it was orignally planned.

Remodeled my kitchen--removed a wall and added peninsula and arched the new wall between kitchen and dining room, installed countertops, disposer, dishwasher, new floor (from joist), baseboards, and cleaned up.

Although we couldn't afford what we wanted to do to our basement, CMH clearly offers great quality and service. If you are considering finishing your basement you must give them a call!

Without a doubt, our experience with CMH has been the most satisfactory building/construction contractor relationship, start-to-finish, that we have had in nearly 25 years of home ownership. Of the five contractors we contacted for our initial estimate , and among the 3 from whom we were able to actually secure a return call and appointment, CMH was the most responsive. Jared returned our call in a reasonable timeframe, and made an effort to meet us at our convenience. Of the two final estimates we eventually obtained, CMH's was far and away the more detailed and professional (and nearly $4000.00 less). Every detail and contingency was addressed at the onset of the project. We were given computer-rendered diagrams of the proposed floor plan, which both helped us to visualize the final result and also helped us to share ideas and to ensure that we were all on the same page throughout the project. Once we agreed on the engagement, CMH sent an extremely detailed and involved contract that spelled out exactly what work was to be done and what was to be considered in and out of scope. Our trip to the the CMH showroom to meet with Stephanie to pick out paint and carpet and to sign the contract was very pleasant and satisfying. Craig (CEO) and Stephanie (Showroom manager) were the epitome of helpful and friendly professionalism. We never felt pushed or pressured to upgrade or pad the project, and we were told exactly the right information to make sure that we stayed on-budget. The work itself progressed nearly without a hitch. Jeremy, our project manager, was extremely communicative and helpful, and did a very good job of explaining what was happening and what was going to happen.The CMH sub-contractors were true pros, meticulously cleaning up any evidence of their work from the rest of the house and always accommodating our scheduling needs. When the tear-down of the old basement walls revealed potential movement in the foundation, Jeremy immediately halted the project and gave us terrific advice on how to decide whether or not to mitigate it. When the old wall framing was found to be sub-par, Jeremy provided an addendum for additional framing that was as detailed and complete as the original quote (and we had been warned of the possibility well beforehand, so we didn't feel like it was sprung on us). When an accident occurred installing the new smoke detectors that our new basement necessitated, CHM immediately made all of the necessary repairs and touch up to put it right. At no point whatsoever did we ever feel as if we were being pushed towards work or materials just to pad the project. I should mention that the project did start a week later than the initial estimated date, and ended up stretching out several weeks longer than the original anticipated finish date. This was mostly due to the unanticipated complications detailed above, but also because the modification of the schedule forced CMH to juggle resources between other projects that they were working on. This was a little disappointing, but since CHM had done such a good job of communicating during the process, we never felt as if our project was being neglected or that we needed to make an issue out of it. And most importantly; the quality of the finished work was absolutely superb. It is clear that these guys are a little bit obsessive about making sure that every detail, from the design and demolition down to the smallest finishing touch, is done exactly to the customer's specification. We ended up with pretty much exactly what we had hoped for at the onset.

It was a very well coordinated effort that was set in stages. Framing was first followed by dry wall installation, plumbing rough in, painting, carpeting, and the finish up work. The area was kept neat and clean and the workers very courteous to our needs and kept us in the "loop" during the entire process. They did a fantastic job and I am more than willing to use them in the future and recommend them to anyone needing room additions or remodeling.

I love every person they send out here. They check and check for quality and I’m so happy. This has cost me a bit more than I originally anticipated, but with the wonderful upgrades I went with, this is not a surprise. The only thing that irritated me is that I wanted to keep my carpet as it wasn’t very old. Because of all the cutouts and work they needed to do, they took up the carpet and offered to roll it back out afterwards. I ended up just getting new carpeting. I found a good deal on it. They are finishing the project on August 19, but everything is great so far.

Excellent responsiveness (to quote request via Angie's list) and prompt follow-up by sales person Jason. Jason showed up on time (even called ahead to let me know he would be 10-min late), listened to my needs and worked up a sketch although it was 4th of July weekend. But the estimate was held up by his Director for two more days but no harm done as I was still in the process of receiving biddings.Estimate came out much higher than my anticipation/budget so I will not be using CMH for this project. But I am very much impressed with the quality of their work planning, detailed and thorough budget estimation and above all promptness that you can depend on.

No work performed due to company's policy of not working on homes more than 15 years old.

Our 2-year old home included a barebones 'finished' basement with a bathroom, plumbing for a wet bar, dry wall, carpeting, and minimal lighting. We decided to upgrade the finishes with a wet bar, new canned lighting, built-in cabinets and hardwood flooring in the bar area. As new residents of Indiana, we used Angie's List to find contractors who would bid on the project. We ultimately selected CMH Builders. Everyone we dealt with at CMH was a pleasure to work with. Since we had company coming in May for the race, we asked if they could get the project finished by mid-May, and they did. Owner Craig Huckstep is very involved in the day-to-day operations and runs a very professional company. Everyone we dealt with was extremely responsive. Each project is assigned a manager. Jeremy was a great project manager who listened and quickly responded to any concerns we had. The work crew staff were very professional and experienced. Stephanie, the company's design consultant, was excellent. She is very knowledgeable and creative. This company is a stand-out when it comes to communication. Phone calls and emails are responded to very quickly and follow-up is very thorough. We are very happy with the finished product. From my simple pencil drawing of what we wanted to accomplish, CMH Builders took the ball and ran with it. Everything is just as we envisioned it and will give us much enjoyment for many years to come.

CMH Builders recently completed a basement family room in our home. From the first day to the last day, they exhibited a high degree of professionalism not only in project supervision but it was evident in every member of their construction team.Polite, considerate and "willing to go the extra mile" to make sure it was done right. Their motto of "We treat every home as if it is our own" comes through in how they managed the work area and our home. They segregated the construction area from other areas of our home with plastic curtains to contain construction dust and cleaned up daily. It was evident that everyone working on our project was proud to be working for CMH and it showed in there work. The room they just completed may be the nicest room in our home and one we are very proud of. Looking at the whole project and all the different CMH Teams and grading their work is easy. If a project can be called perfect then this is it. I have 20 plus years in the construction business and have rarely seen the dedication and commitment to really exceed all expectations that CMH brings to the job every day. Jeremy, our project manager, was completely involved and hands on every day as he oversaw not only our project but others as well. I'm sure Craig Huckstep, CMH Builders owner, is proud of the people who are the daily face of a business representing him in homes all over the Central Indiana area. Obviously, i highly recommend CMH Builders as the best choice for anyone contemplating construction of a residential project. The cost of the project was reasonable and the work first class. Add to this the all of the awards they have earned form Angies List, The Indy A List "Best Home Remodeling Award" for 2011 and 2012 and the Better Business Bureau "A" rating and we knew we had the right company to do our project. Thanks to Craig, Stephanie (designer) and Jeremy and the construction Teams for really doing it right.

I bid the project with three companies and CMH was the most competitive. I originally worked out the project plan with Jared, and he was very flexible with design options accommodating several layout changeless till we found the optimum layout that would make both children impacted by the project happy. CMH allowed us the option of buying several of the components on our own and deducting the savings from the project. Generally we were pleased with the professionalism of the CMH tradesman that worked on the project. There was one individual that we had small conflict with that CMH removed from the project immediatly once the conflict arose.. The project had its ups and down like any home remodeling project, but at the end the bathrooms turned out just fine. Our project manager was Graham and he stayed personally dedicated and involved throughout the project often texting with me in the evening or on weekends.

We had received several estimates on put-back to be completed after mold remediation. They were very reasonably priced and were willing to work with us in what we wanted done professionally and what we wanted to do ourselves. The house feel through and we did not end up needing their services.

It was an exceptionally positive experience. The company did a superior job, from the planning stage through the completion of the project. I started with a completely unfinished basement and some ideas on what I wanted done. I obtained three bids from Angie's List companies, and CMH was both the best proposal and the low bidder. Everyone associated with the company was courteous, careful, competent, and professional. The job was done with great care and to the highest standards. I love the results. During construction, communications and oversight were constant. The gentleman who planned and bid the project, the interior designer who assisted us in our design decisions, the owner, and the project manager all were exceptional. It was a pleasure to deal with each of them, and I am extremely pleased with the results. I have had a lot of work done on various houses throughout my life, and this was by far the best experience. I couldn't recommend a company more highly.

The process began with an initial meeting with their Director of Sales/Marketing - Jared. He provided a basement drawing based on a walk through and discussions we had during our meeting. Once we approved the initial drawing, a detailed estimate was provided. He met with us again to walk through the estimate and answered all of our questions. He also set up a meeting with a neighbor of ours who had just had their basement finished by CMH, which was very helpful to see the quality of work they do first hand. He was very personable and professional throughout this initial phase of our basement project. Once we finalized our contract with CMH, we set up a meeting with Stephanie, who is in Sales and Design. One of the things we liked best about CMH, is that they have their own design room at their office so you can actually see the samples of the carpet, cabinets, tile, countertops, paint, vanities, etc. - everything right there. Plus, Stephanie was there to walk us through the selection process for all of these items and was tremendously helpful throughout the selection process. She was fantastic to work with and was tremendously helpful (did I mention that already?)! She offered suggestions for coordinating all colors (tile, carpet, paint colors, cabinets, etc.) to make sure everything looked great when completed. Even after we had made our selections, we changed up a couple of items when they were in the process of finishing our basement (paint colors, shower door and a couple other items) and she once again was helpful with her suggestions. Once we were done with the selections, it was time for the fun to begin - finishing the basement. All of the worker's that came to our house were very friendly and polite. They wouldn't hesitate to take time out of their day to explain what they were doing or had done for the day. We had a significant change after the framing was completed - we decided to move the bar area. CMH was very flexible and accommodated our request and reframed the new bar area. They made sure we knew it would delay the project slightly and kept us informed of the progress throughout the entire process. There was a slight delay in the ordering the cabinets/countertops, but CMH was able to keep moving on the project to minimize the delay. They transformed our concrete unfinished basement into an exercise room, a storage room, a large living room, a full bathroom and a large wet bar area. The project took a little longer than anticipated, but at the end of the day, we were completely satisfied with the quality of work they had performed and with the customer service. I would recommend CMH Builders to anyone looking to finish their basement.

Overall it was a very pleasant experience. There were a few problems as they were doing the job, but we were always informed and they took care of them.

We were extremely happy with CMH from the beginning to end. Their estimate team was very professional and worked quickly. We had the estimates for both projects within 24 hours. They followed up with us to answer any questions we had and even came back out to the house to go back over the plans and estimates with us. A week before the project was scheduled to begin, Jeremy, our project manager met with us in our home to go over the scope of the project and made sure he fully understood what we wanted. After the project was started, members of the crew were at our house everyday between 8 and 9 am. They were always very professional and friendly to us, our children and even the obnoxious dog that greeted them every morning. They did their best to not disrupt our daily lives as they worked (often coming and going through the escape window in the basement so they didn?t track through the house). Jeremy checked in with us often to make sure things were going well and always kept us informed about what was going to happen next. He was a pleasure to work with. The project was slated to take 7-8 weeks and everything was complete within 4 weeks, well ahead of schedule. The entire project exceeded our expectations and stayed 100% on the original budget. I?m sure we will be using CMH in the future for other home projects and I defiantly would recommend them to our friends and family.

We were very impressed with CMH's business model. If you have ever gone through a tract home building process, you will feel comfortable with the way they operate. Jared gave us a thorough and timely quote including a 3D rendering of what our finished basement could look like. Once a contract was signed we were put on their work schedule and the project started on time. In general, all the tradesmen from CMH were on time and courteous of our home. We appreciated this as it is not exactly fun to have construction going on in your home while you are living there. Our project did run over the estimated deadline due to some cabinetry items not arriving on time from a supplier. Overall, this company was very good to work with. We had a few times when our project manager would say he would stop in to discuss something with us and then could not make it until the next day and we did not get a call. This was a minor annoyance for us but did not affect our overall happiness with the end outcome of our basement project.

We have already purchased a lot of stuff so they are doing allowances. The quote was originally $24,000 but it will be less than that. They were prompt and they paid attention to detail. They have communicated through emails and phone calls. She sent designs to us via email for us to approve. We've been dealing with her since October. They also sell carpeting and tile. They are trying to be a full service company but they are not there yet. Some of their stuff worked for us and some of it didn't. Some we found cheaper elsewhere. They were okay with that. We like their ability to work with us. We contacted at least a dozen companies. Their prices are fair. They have offered suggestions and their designer has been very good.

This was an excellent experience. I contacted CMH via email initially describing the project. They requested a picture of the space in which we wished to have cabinets installed and rough dimension. Within 24 hours we had a spot-on rendered picture of the space that accounted for some of the limitations of the space (vent locations, outlet locations etc.). CMH was very responsive (within hours) about "tweaks" to the design and after about 48 hours we'd arrived at a plan with an estimate. I then met with CMH briefly to finalize the plan and go over the "nitty gritty" (which trim to use, paint color, fine details) and to establish final pricing and timing of project. The cabinets were installed per our agreed-upon time frame, the workers were VERY professional (indeed, the whole company is very professional in every regard), and the attention to detail was excellent. There were a couple of VERY minor flaws that my wife saw after the install was completed, and the manager of our project was very responsive in fixing these minor issues. I got several estimates for this project and CMH was by far the most responsive company I dealt with. Their price was more than competitive and the responsiveness was by far the best of all the companies I dealt with for this project. I look forward to having them do our next project.

We received several estimates and although this was not the lowest, it was by far the best all around. Starting with Jarred and his knowledge and patience we felt comfortable with CMH handling our large project. From there we met with Craig and was convinced that we had made the right choice. Stephanie was great helping me make the overwhelming selections for carpet, tile and cabinets, she even made an extra visit to help me change my mind. Our project manager Matt was on here every step of the way and was well respected by his guys. Several things impressed me about this company but I have to say their employees were top notch! They were always very prompt and never left a mess. I never felt uncomfortable about leaving when they were here and I that says a great deal about the integrity of the company.

Everything went as described above. There were no delays at any time during the construction process. Smooth as silk.

We chose CMH off of Angie's List and were throughly satified with both the final product and the process throughout. All members of the team, from Craig through his planners and foremen, and all of the workers who came to the house, were professional, polite, and helpful. They arrived on time, took care to protect our hardwood floors in bringing in supplies, left the area tidy and cleaned up every day. They began work on the project a bit ahead of schedule. Some delays came from waiting for Marion county inspectors, and fro the countertop coming in. Since both of the adults in the family work full-time, we fell into a very comfortable pattern of almost daily email exchanges. We especially appreciated the straight-forward answers we got to all questions. For example, in our first meeting about the project, we wanted to have it explained to us what system of framing would be used to ensure that there would not be condensation/moisture developing on the drywall due to contact with the cinderblock. (We had read plenty of stories of things which didn't work.) A solution of narrower than normal framingalso needed to be used around the fireplace, which also proved a clever and good solution. All of this was explained in full, with various options considered. They willingly, at very little cost, added baseboards and additional millwork midstream when we realized that the look in the hallway would not be finished without these extra touches. And they readily made two adjustments which were needed: first, when the alcove framing was miscalculated re: depth, and when our attempt to reuse the crown molding, as planned, resulted in a visually distracting intersection with the window framing, which none of us anticipated.Both were remedied right away. It is possible that a job of this type, which was quite straight-forward, could have been contracted out for less. But the kind of professional work, and professional service, that CMH offers is of great value to us. Folks with their expertise and commitment to service and excellence deserve to be paid well.

Very well, they were very thorough and the painting was first class!