Steve was very nice, but kind of slow, I thought. It took him almost 2 hours to do the measurements and to draw up sketches of what I wanted. I did not feel that the product was really very ''custom'', as it comes in pre-measured pieces. Since we did not have standard size closets, I did not feel we would achieve what we wanted to. However, I wanted to see the quote and to possibly follow up on at least some or part of the units. However, I never heard from him again. That was 5 weeks ago!
Description of Work: Steve came out to measure my closets and give me an estimate. He measured 4 reach-in closets. I never received a quote or any follow-up from the company.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
2.0
punctuality
4.0
FRANK R.
08/2006
5.0
closet systems, home & garage organization
+ 0 more
Steve did a great job! He was on time when he prepared the quote, explained the process and answered all my questions. When he installed the closets he was punctual and cleaned up after his work which I really appreciated. I would have no hestiancy recommending Clothes Encounter
Description of Work: Install custom closets in all my bedrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,400
RANDALL & KATHY W.
07/2006
5.0
closet systems
+ -1 more
They were just great people to work with.
Description of Work: They installed shelves and organizers in my two closets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
CHERYL A. P.
06/2006
5.0
closet systems
+ -1 more
Steve Garland met with us to give an estimate on re-designing our master bedroom closet. He spent the time required to effectively design a closet that met our storage needs. He called before our installation date to see if we wished to upgrade the design, which we did. He was extremely helpful, punctual, and consulted with us throughout the installation process. He was actually a few minutes EARLY and had completed the project by 2:00 p.m. on the same day. He and his co-worker cleaned up thoroughly after the building process. We would definitely use them again!
Description of Work: A small walk-in closet with a challenging design needed shelves and drawers to be more efficient.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
JENNIFER H.
03/2006
5.0
closet systems
+ -1 more
They returned calls promptly, gave me a quote on site and offered ways to keep my cost down. I used another company that had more options I wanted.
Description of Work: Custom closet for master walk-in closet.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
ALAN & SUZANNE R.
01/2006
5.0
closet systems
+ -1 more
HE WAS VERY COURTEOUS AND KNOWLEDGEABLE. HE WAS QUITE ACCURATE IN HIS ESTIMATES OF THE WORK. HE TRIED TO DO HIS BEST TO SAVE US MONEY ON THE JOB. THE QUALITY OF THE WORK EXCEEDED OUR EXPECTATIONS. HE DID NOT LEAVE THE JOB UNTIL HE THOUGHT IT WAS COMPLETELY DONE PROPERLY.
Description of Work: Installed shelves in large pantry closet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
JAN T.
10/2005
5.0
closet systems
+ -1 more
STEVE AND HIS CREW DID AN OUTSTANDING JOB WITH THE ENTIRE PROJECT. HE CAME UP WITH A GREAT DESIGN THAT MET ALL OF OUR NEEDS. THEY ARRIVED ON TIME TO INSTALL THE CLOSET ORGANIZATION SYSTEMS, AND THEY WERE ABLE TO COMPLETE THE JOB IN ONE DAY RATHER THAN THE TWO DAYS THAT HE ESTIMATED IT WOULD TAKE TO COMPLETE THE JOB. THEY WORKED VERY DILIGENTLY WHILE THEY WERE HERE, AND THEY MADE SURE TO CLEAN UP THEIR WORK AREA WHEN THEY WERE FINISHED. THEY TOOK A LOT OF PRIDE IN THEIR JOB AND MADE SURE IT WAS DONE CORRECTLY. WE ARE VERY SATISFIED WITH THE JOB THEY DID, AND WE WOULD HIGHLY RECOMMEND THEM TO OTHERS.
Description of Work: STEVE DESIGNED AND INSTALLED CLOSET ORGANIZATION SYSTEMS FOR TWO LARGE BEDROOM WALK-IN CLOSETS. STEVE MET WITH ME TO DETERMINE OUR NEEDS FOR EACH CLOSET, AND HE ASKED A LOT OF QUESTIONS ABOUT WHAT TYPE OF CLOSET SYSTEMS WE NEEDED. HE DESIGNED SOME GREAT SOLUTIONS TO ACCOMMODATE OUR NEEDS, AND HE GAVE ME LOTS OF OPTIONAL ITEMS TO ADD IF WE WANTED TO. HE GAVE ME A PRICE LIST FOR EACH OPTION, SO I IMMEDIATELY COULD CALCULATE THE COST OF ADDING EACH OPTION TO MY JOB. STEVE AND HIS CREW INSTALLED THE TOWERS, SHELVING AND CLOTHES RODS, AND THEY LEFT US WITH SOME VERY WELL ORGANIZED CLOSET SYSTEMS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,842
JUDITH W.
10/2005
5.0
closet systems
+ -1 more
THEY CAME WHEN THEY SAID THEY WOULD BE HERE, BOTH FOR THE ESTIMATE AND FOR THE INSTALLATION. KEITH SPENT A LOT OF TIME WITH ME DISCUSSING WHAT WE NEEDED AND THEN DREW UP A PLAN THAT FIT OUR NEEDS. THE INSTALLER WAS GREAT. HE SPENT ALL DAY HERE AND THE WHOLE SYSTEM LOOKS GREAT. HE ALSO MADE SURE HE CLEANED UP BEFORE HE LEFT. THE MASTER CLOSET LOOKS GREAT NOW AND IS MUCH MORE EFFICIENT.
Description of Work: INSTALLED A MASTER CLOSET SYSTEM. REMOVED THE OLD SHELVING. SYSTEM INCLUDED DOUBLE HANGING BARS, LONG HANGING BARS AND TWO SHELVING TOWERS WITH 4 DRAWERS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
DONNA M.
09/2005
5.0
closet systems
+ -1 more
EXCELLENT EXPERIENCE! STEVE GARLAND DID A GREAT JOB WORKING WITH ME TO DESIGN THE CLOSET, AND THEN INSTALL THE COMPONENTS. I ABSOLUTELY LOVE IT! STEVE IS A VERY GOOD COMMUNICATOR, IS VERY PROFESSIONAL, WAS ALWAYS VERY PUNCTUAL AND DID A GREAT JOB! THANK YOU!
Description of Work: DESIGNED AND INSTALLED MASTER BEDROOM CLOSET.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,650
MARTHA & MICHAEL F.
09/2005
5.0
closet systems
+ -1 more
THEY WERE GREAT! THEY CAME ON TIME, GOT RIGHT TO WORK AND FINISHED IN A TIMELY FASHION. THE MEN WERE VERY EASY TO HAVE IN MY HOME. THEY WERE FRIENDLY AND POLITE. THEIR PRICE CAME IN $800 LESS THAN A COMPETITOR AND I FELT LIKE THEIR DESIGN WAS BETTER! I ALSO LIKED HOW THE MAN WHO CAME TO DO THE DESIGN WAS ALSO THE INSTALLER. I FELT LIKE IT WENT VERY SMOOTHLY BECAUSE OF THAT. GREAT EXPERIENCE!
Description of Work: WE HAD TWO NEW CLOSETS. ONE WAS A PANTRY AND THE OTHER A BEDROOM CLOSET. BOTH HAD OFF SHAPES. THEY PUT SHELVING ORGANIZERS IN BOTH.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
MARK W.
09/2005
5.0
closet systems
+ -1 more
VERY PROFESSIONAL AND RIGHT ON TIME TO PERFORM WORK AND GIVE ESTIMATE. KEITH WAS HELPFUL WITH SUGGESTIONS FOR AN ODDLY SHAPED SPACE. I ESPECIALLY APPRECIATE THE VALUE THEY DELIVER.
Description of Work: PUT HANGING AND SHELVES IN MASTER BEDROOM CLOSET.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$302
PATRICK H.
07/2005
5.0
closet systems
+ -1 more
I WOULD HIGHLY RECOMMEND THIS COMPANY. THEY WERE EASY TO WORK WITH, ON-TIME FOR ALL APPOINTMENTS AND DID A GREAT JOB ON THE CLOSET. WE HAVE AN OLDER HOME AND THEIR CREATIVENESS ALLOWED US TO MAXIMIZE SPACE IN A SMALL CLOSET.
Description of Work: REDESIGNED A SMALL CLOSET IN AN OLDER MERIDIAN KESSLER HOME.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
JIM & RITA R.
05/2005
5.0
closet systems
+ -1 more
THEY WERE FAST AND EASY TO WORK WITH.
Description of Work: I HAD 2 SMALL CLOSETS DONE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
STEPHEN S.
05/2005
5.0
home & garage organization
+ -1 more
STEVE IS GREAT TO WORK WITH. THIS IS OUR SECOND EXPERIENCE WITH THIS COMPANY AND WE ARE VERY PLEASED. STEVE IS PROMPT, PROFESSIONAL AND CLEANS UP THE WORK AREA AFTER THE INSTALLATION. WE LOVE THE RESULTS.
Description of Work: STEVE MEASURED THE AVAILABLE SPACE IN OUR SMALL GARAGE AND MADE SUGGESTIONS ON HOW TO OBTAIN MAXIMUM STORAGE. STEVE ALSO WAS THE INSTALLER OF THE STORAGE SYSTEM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Eric G.
04/2005
5.0
closet systems
+ -1 more
STEVE WAS VERY PROMPT ON THE ESTIMATE. WAS FLEXIBLE ON MY SCHEDULING TIME. HE AND ONE OTHER PERSON DID THE INSTALL. LOOKS GREAT, THEY CLEANED UP AFTER FINISHING. I WOULD DEFINITELY USE THEM AGAIN AND RECOMMEND THEM.
Description of Work: THEY INSTALLED A CUSTOM CLOSET SYSTEM IN MY LAUNDRY ROOM CLOSET.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$560
STEPHEN S.
04/2005
5.0
closet systems
+ -1 more
STEVE PROVIDED IDEAS TO BEST USE THE SPACE WE HAD. HE PROVIDED A GREAT DESIGN IN ALL THE AREAS. THE WORK WAS FAST AND CLEAN. I NOW HAVE TWICE THE USABLE SPACE I HAD BEFORE. I WOULD DEFINITELY DO THIS AGAIN, IT IS GREAT.
Description of Work: THREE CUSTOM WALK-IN CLOSETS. ALSO INSTALLED SHELVING AND DRAWERS IN UTILITY ROOM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
PAT H.
04/2005
5.0
closet systems
+ -1 more
GREAT JOB! STEVE CAME ON TIME ON A SATURDAY TO DESIGN THE SPACE AND PROVIDE AN ESTIMATE. HE INSTALLED THE CLOSET TWO WEEKS LATER (HE COULD HAVE COME EVEN SOONER). IT WAS A DIFFICULT JOB BECAUSE MY WALLS AND FLOOR ARE NOT STRAIGHT (109 YEAR OLD HOUSE WITH PLASTER WALLS), BUT STEVE MADE EVERYTHING COME OUT BEAUTIFULLY. STEVE WAS PLEASANT AND RESPONSIVE. DOING EVERYTHING ON SATURDAYS WAS ESPECIALLY CONVENIENT. I DID NOT GET MULTIPLE ESTIMATES, SO I AM NOT SURE HOW TO GRADE THE PRICE. I DEFINITELY RECOMMEND CLOTHES ENCOUNTERS.
Description of Work: INSTALLED CLOSETMAID MATERIALS IN SMALL BEDROOM BEING CONVERTED TO A CLOSET.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$907
ROBERT & ANDREA L.
03/2005
5.0
closet systems
+ -1 more
GOOD EXPERIENCE. WOULD USE THEM AGAIN. DID NOT BRING ALL THE DIFFERENT SIZED BASKETS I REQUESTED, BUT WAS ABLE TO WORK WITH WHAT THEY HAD. WERE WILLING TO COME BACK WITH CORRECT ONES IF THOSE THEY HAD WOULD NOT WORK.
Description of Work: RECONFIGURED ENTRY WAY CLOSET. INSTALLED TWO HANGER RACKS (TOP AND BOTTOM) AND A TOWER OF SHELVES WITH A FEW BASKETS. WERE PROMPT AND CLEAN. GOOD JOB. WORKED WELL WITH MY REQUESTS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$450
LAVERNE C.
03/2005
5.0
closet systems
+ -1 more
WAS VERY PLEASED WITH DESIGN, FINISHED PRODUCT AND COST. DID AN EXCELLENT JOB IN MAKING THESE SMALL CLOSETS MORE EFFICIENT.
Description of Work: INSTALLED SYSTEMS IN THREE CLOSETS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$647
DIANN L.
02/2005
5.0
closet systems
+ -1 more
VERY PROMPT WITH GETTING OUT TO OUR HOUSE FOR AN INITIAL ESTIMATE. AFTER WE WERE FINALLY READY FOR THE INSTALLATION, THE WAIT WAS ONLY ABOUT A WEEK. THEY SHOWED UP PROMPTLY, WORKED EFFICIENTLY AND COMPLETED THE ENTIRE PROJECT IN APPROX. 6 HOURS. WHENEVER A PROBLEM OR ISSUE CAME UP, I WAS CONSULTED IN THE DECISION MAKING PROCESS. VERY PERSONABLE.
Description of Work: THEY INSTALLED THREE WALLS OF CLOSET COMPONENTS IN A NEWLY REMODELED WALK-IN CLOSET. THE JOB WAS COMPLICATED BY KNEEWALLS AND NOT-SO-STRAIGHT WALLS, BUT IT CAME OUT BEAUTIFULLY!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,550
MARVIN & SUSAN F.
01/2005
1.0
closet systems
+ -1 more
THEY NEVER CALLED BACK AND NEVER RETURNED MY CALL.
Description of Work: THEY CAME TO LOOK AT A JOB.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
KENDALL & ANNE C.
12/2004
5.0
closet systems
+ -1 more
OVERALL EXCELLENT EXPERIENCE. PROMPT ON BOTH ESTIMATE AND INSTALLATION HOUSECALLS. ONE HALF THE PRICE OF COMPETING ESTIMATE WE HAD OBTAINED. INSTALLED TWO SHELVING SYSTEMS IN APPROX 3 HOURS. CUSTOM FIT SHELVING INTO 100 YEAR OLD CLOSETS. CLEANED UP NICELY.
Description of Work: INSTALLED SHELVING SYSTEMS IN TWO CLOSETS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$525
RANDALL & KATHY W.
11/2004
5.0
closet systems
+ -1 more
I THOUGHT THEY WERE A WONDERFUL COMPANY. THEY WERE WONDERFUL TO WORK WITH. THEY DID EVERYTHING THEY SAID THEY WERE GOING TO DO. HE UPGRADED SOME THINGS WITHOUT EXTRA COSTS. IT TURNED OUT A LOT BETTER THAN I EXPECTED IT TO.
Description of Work: THEY MADE A SMALL BEDROOM INTO A CLOSET FOR ME.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
ANGELA K.
11/2004
5.0
closet systems
+ -1 more
NO COMPLAINTS, ON TIME, DIDN'T KNOW THEY WERE HERE WHEN THEY LEFT. LOOKS GREAT!
Description of Work: REMOVED OLD SHELFING, PATCHED SPOTS ON WALLS, AND INSTALLED NEW SHELVES AND CLOSET COMPONENTS.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
VICTORIA G.
08/2004
5.0
closet systems
+ -1 more
I APPRECIATED THEM TAKING THE TIME TO GO OVER THE OPTIONS WITH ME AND TO CUT THE SHELVES. THE CLOSET WAS NOT SQUARE AND ONE WALL WAS WEAKENED AND I THINK THAT THEY FOUND THE BEST SOLUTIONS FOR US.
Description of Work: ADDED SHELVES AND SIDE PANELS TO A LINEN CLOSET.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Closets,
Home and Garage Organization
FAQ
CLOTHES ENCOUNTERS CUSTOM CLOSETS is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
Saturday: 8:00 AM - 5:00 AM
CLOTHES ENCOUNTERS CUSTOM CLOSETS accepts the following forms of payment: Check,MasterCard,Visa