Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Clean Slate LLC

4.3(
32
)

House Cleaning, Floor Cleaning and Waxing, Blind Cleaning

About us

We are a locally owned and operated family business servicing portions of the Indianapolis Metropolitan area. We have over 22 years of experience and are bonded and insured. We provide routine maintenance cleaning including monthly, bi-monthly, weekly, move-out cleaning and one time only cleaning. We are detail oriented, and offer environmentally friendly methods and solutions as an alternative to any problem!! Services include hand mopping and detailing floors, vacuuming, detailed dusting (furniture, baseboards, woodwork, sills, blinds & ceiling fans), and sanitizing/disinfecting bathrooms and kitchens. Charges by the hour: $35.00 per hour per person. There is a $70.00 minimum charge per job. "Move-outs" or any other type of corporate/commercial rates begin at $45.00 per hour. Travel charges apply for servicing outside of the Metropolitan Indianapolis area. Visual estimates are free and required before services can be done. Please contact us via email to set up an estimate or questions you may have: cleanslatecleaning@hotmail.com. Thank you for your interest and the opportunity to service you! Additional contact - Fred Shields.

Business highlights

35 years of trusted experience

Services we offer

House cleaning - sanitizing & disinfecting, dusting, vacuuming, floor cleaning & mopping

Services we don't offer

Maid or housekeeping services (picking up.) Organization services. Pet waste clean up/removal.

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

Check

Reviews

4.332 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
0%
3
3%
2
0%
1
16%
Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.3
responsiveness
4.5
punctuality
4.1
Write a review
Showing 26-32 of 32 reviews
PAUL F.
08/2017
5.0
house cleaning
  + -1 more
.
Description of Work: I used Clean Slate LLC
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from Clean Slate LLC
Thank you [Member Name Removed]!
PAUL F.
06/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: ...
Rating CategoryRating out of 5
Yes, I recommend this pro
Lee S.
12/2014
3.0
house cleaning
  + -1 more
unknown
Description of Work: Clean all rooms. Service slowly declined in quality over time. They were frequently late and ran out of time to finish the work.
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0
$90
Response from Clean Slate LLC
We are somewhat taken aback by this negative review. Service was discontinued at the end of 2013 based on a mutual decision that took into consideration our circumstances as an expanding business, as well as,the client's personal preferences. We take full accountability that in 2013, due to circumstances, we experienced a period of transition that did most likely effect the client. We did at one point, during this time, unintentionally neglect putting the client on the schedule. Upon realization, we apologized regarding the oversight. We communicated how the transition might effect the client as far as time of arrival,as well as, the possibility of new employees being trained. We were unaware, until this review, however, that the client was so dissatisfied. We routinely encouraged feedback from the client, especially considering the transition we were undergoing. As a company, we prioritize communication and try to encourage our clientele to provide us feedback that is open and honest so that we have the opportunity to rectify any problems or dissatisfaction. When the client did raise issues of concern, we rectified them as soon as possible. The client communicated a preference regarding a general window of time for our arrival in the late morning due to her work schedule. If the client had an expectation for a precise time of arrival, it was never made clear to us. Again, as far as we were aware, that was never an issue. The client was charged a rate of $30 an hour. Time spent would vary depending on the number of individuals cleaning, but always averaged a total of 3 hours. When we raised our rate to $35 an hour, we did not increase her rate as a 'loyal customer courtesy' to her. in November of 2013, we presented the client with an arrangement of offering her an opportunity that we believed would suit her needs, preferences and lifestyle, as stated earlier. The service was discontinued under agreeable, amicable terms to the best of our knowledge. We are sorry to learn of the client's dissatisfaction. We wish the client the best. God bless.
Steven V.
02/2010
5.0
house cleaning
  + -1 more
They're very thorough. They use green products. I have been satisfied with their services.
Description of Work: They cleaned the whole house.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
MARK & CAROLYN W.
02/2010
5.0
house cleaning
  + -1 more
They charge $30 per hour, per person. In other words, 2 people were here for 2 hrs. They took longer for the first clean, which is fine. We expect that the size of the house will be $90 per clean in the future. One person took time to really scrub the tile grout in my shower. Yeah!! This is the second time I've tried a service, and I liked Clean Slate much better. Look for an update after I've used them for a while.
Description of Work: Began monthly housecleaning for a 2BR, 2 bath, 2 story house.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
11/2008
1.0
house cleaning
  + -1 more
Initial visit for estimate. Agreed on hourly rate until my house was "back in shape" and ready for bi-weekly cleanings, then adjusted rate to per visit. They are hard working, flexible, fast and DO A GREAT JOB! I am very particular and my old house (with pets!) is a challenge. No one has ever done a better job! I really want to keep them a secret! Don't want them to get too busy! It is so hard to find people like this - fair price and outstanding job! THANK YOU KATE! : )
Description of Work: Kate stole a check from me, wrote it to herself and forged my signature. I believe that previously she had stolen prescription pain medicine from me. When I filed a police report, I was told she has done this recently to other clients and also stolen jewelry. She is currently on probation for forging prescriptions for narcotics. (She used to work with her sister. Everything went downhill when they split up & she began working alone.) PLEASE PLEASE NOTE that the problems were with KATE - NOT LEE! LEE has been nothing but forthcoming and helpful! She does a wonderful job & I do not want this report to hurt LEE or her business.
Rating CategoryRating out of 5
professionalism
1.0
punctuality
1.0
$250
CYNTHIA H.
11/2008
1.0
house cleaning
  + -1 more
Initial visit for estimate. Agreed on hourly rate until my house was "back in shape" and ready for bi-weekly cleanings, then adjusted rate to per visit. They are hard working, flexible, fast and DO A GREAT JOB! I am very particular and my old house (with pets!) is a challenge. No one has ever done a better job! I really want to keep them a secret! Don't want them to get too busy! It is so hard to find people like this - fair price and outstanding job! THANK YOU KATE! : )
Description of Work: Kate stole a check from me, wrote it to herself and forged my signature. I believe that previously she had stolen prescription pain medicine from me. When I filed a police report, I was told she has done this recently to other clients and also stolen jewelry. She is currently on probation for forging prescriptions for narcotics. (She used to work with her sister. Everything went downhill when they split up & she began working alone.) PLEASE PLEASE NOTE that the problems were with KATE - NOT LEE! LEE has been nothing but forthcoming and helpful! She does a wonderful job & I do not want this report to hurt LEE or her business.
Rating CategoryRating out of 5
professionalism
1.0
punctuality
1.0
$250
    • 1
    • 2(current)

Contact information

Indianapolis, Indianapolis, IN 46201

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Blind Cleaning

FAQ

Clean Slate LLC is currently rated 4.3 overall out of 5.
Clean Slate LLC accepts the following forms of payment: Check
Yes, Clean Slate LLC offers free project estimates.
Yes, Clean Slate LLC offers eco-friendly accreditations.
No, Clean Slate LLC does not offer a senior discount.
No, Clean Slate LLC does not offer emergency services.
Yes, Clean Slate LLC offers warranties.
Clean Slate LLC offers the following services: House cleaning - sanitizing & disinfecting, dusting, vacuuming, floor cleaning & mopping
Maid or housekeeping services (picking up.) Organization services. Pet waste clean up/removal.

Contact information

Indianapolis, Indianapolis, IN 46201