CLASSIC CLEANERS

Dry Cleaning, Oriental Rug Cleaning, Delivery Service,

About us

As a full-service, locally owned cleaner since 1985, Classic Cleaners understands its discriminating customers’ needs and preferences. How much starch do you like? Do you prefer shirts hung or folded? Sleeves creased? How about sweaters? We’ll hang or fold them. These little details matter to us, and they’re at the fingertips of each of the service associates who serve your cleaning needs. To keep your wardrobe looking and feeling its best, we implement the latest, most effective dry cleaning and laundering technologies, backed by decades of hands-on experience and ongoing training in stain removal and restoration. Our customers’ time is precious. Classic Cleaners’ modern conveniences include 24-hour drop-off at 12 of our 18 locations, and 24-hour pick-up lockers at eight locations. In addition, we offer free home delivery within a wide service area. E-mail messages let you know when your cleaning is ready and inform you of monthly specials. Our Customer Connect interface lets you check your account 24/7 to see where your clothes are in real time and review all charges. Should you ever have an issue with the service or cleaning results you receive, your customer service associate will be happy to help, and executives of the company are also happy to address any issues personally.

Business highlights

40 years of trusted experience

Services we offer

Dry Cleaning (Eco-Friendly Fluid), Shirt Laundry, Family Wash, Alterations, Shoe Polish & Repair, Area Rug Cleaning, Households Cleaning, Bridal Gown Restoration & Preservation, Customer Rewards Program, Monthly Specials, Weekly Specials.

Amenities



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.17 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
14%
3
14%
2
14%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.1
professionalism
3.9
responsiveness
3.7
punctuality
4.6
Showing 1-7 of 7 reviews

Emily M.
01/2015
5.0
dry cleaning
  + -1 more
Dry cleaning was of high quality; price was very competitive; staff was friendly and professional; home pick-up and delivery service is so convenient...I don't think I'll ever go back to a store!
Description of Work: Dry cleaning, home delivery service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from CLASSIC CLEANERS
Thank you for taking the time to submit such a wonderful review! We're happy to have you as a new customer. We appreciate your business and look forward to cleaning for you again.

Mark S.
05/2013
4.0
dry cleaning
  + -1 more
They do an excellent job with the dry-cleaning; however, the attitude of the clerk is nothing short of 'snarky.'
Description of Work: Dry cleaned shirts and pants.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
1.0

Yes, I recommend this pro
$40

Response from CLASSIC CLEANERS
Dear, [member name removed] - You are absolutely right in being offended by our employee's attitude. This situation took place at our NW store in Zionsville and we agree with how you rated the employee that assisted you. That employee is no longer with the company. We pride ourselves on great customer service all the time and we are always working on how we can better the customer experience. We apologize for the ex-employees behavior and thank you, sincerely, for your review.

Christi T.
04/2013
3.0
dry cleaning
  + -1 more
I had recently moved to the area and thought this would be a good test to decide if the Dry Cleaner was good or not. I dropped off the clothes, told them what the stain was, and was told they would call when they were done. Stained clothes are not promised at a certain time and could take up to a week. They did not promise to remove the stain. When they called just two days later I was not hopeful. Sure enough, the stains remained on the clothes and I still had to pay $20. I took them home and treated them as I had the others, removing almost all traces of the stains. I cannot fault a dry cleaner that cannot work miracles. ie. if I can't remove the stain and he can't remove the stain, that's ok. But I shouldn't be charged $20 for something you failed to do and I can do at home. I'd be scared to take my other garments there, because they aren't knowledgeable or careful enough to do the job properly.
Description of Work: A tube of chapstick was accidentally washed and dried in our washing machine leaving pink stains all over everything. I Googled a solution and found some suggestions to have the clothes dry cleaned. I decided to do this with our two favorite pieces instead of risking loosing them. The other stained clothes I treated with Shout Advanced Gel and let them sit for a week. The clothes I treated at home came clean with about 2-3 washings. On a few tougher stains I pretreated with a little Tide and Simple Green for five minutes before washing.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
1.0
punctuality
3.0

$22

Jeffrey H.
03/2011
5.0
dry cleaning
  + -1 more
Their price is better. The quality of work is good. Their employees are friendly. The other dry cleaner I used to go, I used to come home with my clothes, with a lot of broken and missing buttons on my shirts. I used to come with damaged clothes and they were bit pricey. Classic is really different regardless of the work. I would recommend them to everyone. I would keep using them in future.
Description of Work: I use Classic Cleaners for dry cleaning. I went to them on Saturday. I have been using them from couple of years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

SANDRA B.
05/2008
5.0
dry cleaning
  + -1 more
It went fine. The office staff are friendly and polite. My clothes are always done when I expect them to be. The price was high for what they did.
Description of Work: They dry cleaned two suits and a jacket for me.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$31

FRAN J.
11/2006
2.0
dry cleaning
  + -1 more
They need to keep their facilities free of vermin.
Description of Work: The dry cleaning was fine. However, when I got home, I found a live spider in the bag with my sweaters. Several weeks later, I notified the company and they did not respond. I will not use this cleaner again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
1.0
responsiveness
1.0

$150

Theresa L.
05/2004
5.0
dry cleaning
  + -1 more
I THINK THE PRICE IS FOR 3 GARMENTS. THEY DO A GOOD JOB. I HAVE BEEN TAKING MY DRY CLEANING TO THEM FOR ABOUT 10 YEARS.
Description of Work: I USE THEM FOR DRY CLEANING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23

    Contact information

    8150 OAKLANDON RD, Indianapolis, IN 46236

    www.classiccleaners.net

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    8:30 AM - 4:30 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Dry Cleaning,
    Oriental Rug Cleaning,
    Delivery Service,
    Shoe Repair,
    Drapery Cleaning,
    Carpet Cleaning

    FAQ

    CLASSIC CLEANERS is currently rated 4.1 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 8:30 AM - 4:30 PM

    CLASSIC CLEANERS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, CLASSIC CLEANERS does not offer free project estimates.
    Yes, CLASSIC CLEANERS offers eco-friendly accreditations.
    No, CLASSIC CLEANERS does not offer a senior discount.
    No, CLASSIC CLEANERS does not offer emergency services.
    No, CLASSIC CLEANERS does not offer warranties.
    CLASSIC CLEANERS offers the following services: Dry Cleaning (Eco-Friendly Fluid), Shirt Laundry, Family Wash, Alterations, Shoe Polish & Repair, Area Rug Cleaning, Households Cleaning, Bridal Gown Restoration & Preservation, Customer Rewards Program, Monthly Specials, Weekly Specials.

    Contact information

    8150 OAKLANDON RD, Indianapolis, IN 46236

    www.classiccleaners.net

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    8:30 AM - 4:30 PM