Citadel Exteriors LLC

Citadel tradesmen appeared unannounced. Citadel tradesmen installed roof drainage system which caused basement flooding. Citadel ordered replacement doors 2 inches too short to fit in existing doorframes and then refused to re-order correct doors and demanded that the existing door frames be modified to fit incorrectly ordered doors. Citadel refused to remove garage roof eyebrow which Citadel owner verbally agreed to remove. After all this, Citadel was fired from the job owing an $800 refund which they still have not paid. Court action will be required to get this refund. I would forewarn anyone not to do business with this company.

We were very satisfied with the work that was completed. They had several crews working on the home and kept us up to date on the progress. There was a minor issue with the roof. We had a issue getting in touch with someone to resolve the problem. After the owner was made aware of the problem he has bent over backwards to resolve the issue.

Everything went great. The project from start to finish took a longer time than we had hoped for, but that was due to an vendors not our contractor. The work was outstanding, and we could not be happier with the finished product(worth the wait!!) Shane LaMantia went above and beyond our expectations and was always very helpful, extremely professional and and great to work with! I am a Realtor, and I would feel 100% confident in referring his company to any of my clients!

I had hail storm damage back in April. I hired Veteran Construction to do my job. After that blew up i was put in contact with Citadel Exteriors they were able to do my job for what I had left from the insurance company along with my deductable. Shane LaMantia, owner, worked with me during the whole process. He had four different crews come out during the process: roofing, gutters siding and painters. All of them were professional and I can not be any happier. It is like I have a new house.

I saw problems from the very beginning of the project. I reached out to Shane, and had trouble getting him out to take a look at the poor workmanship. I also reached out to the subcontractors, and they were non responsive to my requests as well. On the north and south side of my house, it could tell that the lapping of the siding was going the wrong way. When I approached Shane about it, he did not want to fix it, and told me that it was done correctly. Finally after much negotiating, he sent his guys back out to fix it for me. Today, there are still small things that are still not done correctly, including the siding around a spicket and the dryer vent. When I reached out to them, they did not want to redo the work, because it would require pulling taking all the siding off the house in that area. They could have fixed it from the beginning, before they even put the siding on. I have paid Citadel in full, and am not satisfied at all with the condition that the siding has been left in. It seems as though Citadel Exteriors have wiped their hands clean of my project, and do not want to put any more work into it. I would not recommend Citadel Exteriors to anyone.

From beginning to end, everything was smooth while working with Shane at Citadel. They were very prompt on returning calls and emails. They went above and beyond, even explaining how things work with the insurance side of things. The guys who did the work were professional and left the yard clean and free of any debris (which was important to me). I would definitely use them again and have referred them to friends and work associates already.

I could not of expected more. Citadel gets the highest rating. The best quality at a reasonable cost. His experience shows. From the beginning he inspected the damage and then met with our insurance adjuster to make sure we covered all the damage. He took all the worries of a severely Hail damaged home off my shoulders The contractor arranged for all contractors and explained thoroughly what the cost would be while at the same time staying within our budget. First was the replacement of the chimney and other masonry. The match was perfect and the service was exceptional with the area left clean as if no one was there. Shortly after a roofing crew was brought in and replaced the roof of both house and a storage unit in one day also leaving the area spotless Periodically the Contractor stopped by to assure the workmanship and quality. The painting crew came by the next day and painted those areas that would not be covered by the siding. They returned in a couple of days to repair the deck and pressure wash the surface. The gutters and downspouts were replaced as well New siding on our home and new garage doors. Some miscellaneous was done and then Window replacement. Upon completion we felt like we had a new home. I would recommend them highly.

They showed up when they said they would, and cleaned up really well and our roof looks great!! we were really impressed w/the level of professionalism and quality and would definitely recommend them to friends and family. We will use them again for other home improvment needs.

Excellent experience! On the day of the installation, the sales rep was there all day to be sure all went well. The work crew was either on the roof putting down shingles, or were walking around the perimeter of the house picking up debris. The only time they sat down was to take their lunch break. Start to finish in one day. They took care to protect my wife's flower beds and to pick up any stray pieces that might have fallen into the garden. The clean up was through. The owner stopped by the next day to ask if we were pleased. We assured him we were indeed. Prior to delivery we were informed by the company exactly where our shingle order was and when it would be delivered. Open communications far exceeded most of our other experiences! They worked within the confines of our insurance coverage and still delivered quality work and materials.