Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Chem-Dry By Kevin Jones

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Ask about our "Clean More Save More" special. Chem-Drys unique approach to carpet cleaning provides a better experience and leaves your home healthier. Chem-Dry uses the power of carbonation to extract more dirt and grime from your carpets, giving them a deeper clean. As well, our carbonated cleaning substances only require us to use a fraction of the moisture steam cleaners require. This allows your carpets to dry quicker and helps prevent the growth of mold and mildew under your carpet. Chem-Drys signature cleaning solution, The Natural is a cleaning mixture, through the power of carbonation, lifts dirt to the surface where it is whisked away. The Natural is non-toxic and ideal for homes with kids and pets & recently received the Green Certification. ***PLEASE CALL US AT 317 273 9814 FOR A FREE ESTIMATE**** Additional phone numbers - (317) 837-0500, (765) 349-0500.

Business highlights

30 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Carpet cleaning, stain removal, pet urine removal treatment, oriental rugs, upholstery, tile & grout cleaning, 24 hour emergency water damage service

Services we don't offer

Call us for any Questions we might be able to help you with

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7597 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
11%
3
3%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 551-575 of 597 reviews

Bruce S.
01/2014
4.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$200

Response from Chem-Dry By Kevin Jones
[member name removed], Thanks for letting us know about being late we always try to be in the window of your appointment we gave you. If we are running late we are to call you at lease 1/2 hour before the end time. Again sorry we were late.

Melissa M.
01/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
one day too.
Description of Work: I purchased a Big Deal from this company for $165.00 sofa & loveseat cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Betty S.
01/2014
5.0
carpet cleaners
  + -1 more
He did a nice job.
Description of Work: They came out to clean the carpets in the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer S.
09/2013
5.0
carpet cleaners
  + -1 more
My carpets look great!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Christine H.
08/2013
2.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$250

Shelly T.
07/2013
5.0
carpet cleaners
  + -1 more
Excellent.
Description of Work: Cleaned our carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Toni S.
07/2013
5.0
carpet cleaners
  + -1 more
.
Description of Work: Cleaned two loveseats and the carpet in three rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Steve G.
05/2013
5.0
carpet cleaners
  + -1 more
Punctual, thorough, fair.
Description of Work: Cleaned traffic areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Joan R.
05/2013
5.0
carpet cleaners
  + -1 more
They did a good job.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BESSIE S.
03/2013
5.0
carpet cleaners
  + -1 more
went well
Description of Work: They were on time,checked tnings out, gave me an est. then cleaned carpet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Betty D.
10/2011
2.0
carpet cleaners
  + -1 more
See paragraph above.
Description of Work: A rep came and saw what I wanted done. Price seemed OK, so I made a date for the work to be done. It was a dark, rainy day. I would suggest their employees cover their shoes on such days, but this is not why I have written. On the stairwell and landing, up next to the wall and where carpet meets a room, there are dark streaks which we talked about. Also on steps up against the wall. I told them when they called to see how the work went, and they sent the tech back. He offered a solution that would cost $100/hr. I opted not to do this. I was disappointed. The tech seemed so shy I felt as tho I had kicked the dog when I complained. I had used them before, but will not again. The family room hall and bedroom dont look any differently than they did, and the nap was not raised as usually happens.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$236

Response from Chem-Dry By Kevin Jones
I'm sorry for your experience with our company. Brandon did point out that you had air filtration mark ( the dark areas in the edges around room and stairs) in the area your questing on the day of cleaning. That is an additional charge do to the time it takes to remove the soil, you choose not to do that. You said your carpets were 6 yrs old and never been professionally cleaned before. With kids and pets most carpet manufactures will suggest that you have them clean professionally every 6 to 18 months. We did send Brandon back out to re clean for you but he did not do the air filtration again because you choose not to have them done. I'm sorry but if we point out the problem and you choose not to handle them. We can only do what you want us to do.

Emily W.
10/2011
5.0
carpet cleaners
  + -1 more
See above
Description of Work: ChemDry was very professional and did an outstanding job in cleaning the carpet in several rooms in the house. They were able to take away the stains in the high traffic area of the living room. They also explained all products to me as they were applying and I was very impressed that all were eco-friendly. The rooms dried within 24 hours; however, the wetness dried within 3-4 hours. I would certainly use them again. As in other services, expect to have added costs to the promotions used. I used a "clean 3 rooms" promotion for a certain price but had to add about $90 more for the various phases of the carpet cleaning (spot removal, carpet protector, etc.).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Warren and Gigi P.
07/2011
4.0
carpet cleaners
  + -1 more
Nice job completed quickly.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$175

Mark W.
06/2011
5.0
carpet cleaners
  + -1 more
ChemDry does a good job.
Description of Work: ChemDry cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Paula B.
06/2010
5.0
carpet cleaners
  + -1 more
Great. He was quick to respond.
Description of Work: Emailed about carpet care. Kevin is a good guy

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William M.
02/2009
2.0
carpet cleaners
  + -1 more
I will never use Chem Dry again.
Description of Work: I did not have the service preformed at this time. I have used Chem dry in the past but found their quoting process difficult. They had a special for 5 rooms for 169.00 in the Money mailer. When they started to quote they keeped adding more to the price and said that it was only the traffic areas. One of our rooms over all areas was over the 250 square ft by 18 square feet this would be with alll furnature removed. She informed me that it was only for the traffic areas. Which would be way less that the 250 square ft but still wanted to charge more. The total quoted for the 5 room special plus the stairs and a hallway jumpted to $292.00. When they were finished. I called another Angies list Member company and they are going to do it for $250.00. I asked Chem dry if they would match pricing annd they said No they would only match another Chem dry company. I will not use Chem Dry again.

Rating CategoryRating out of 5
value
2.0
professionalism
2.0
responsiveness
4.0

$292

Response from Chem-Dry By Kevin Jones
IN OUR ADS, WE ALWAYS STATE OUR LIMIT OF SIZES OF THE AREA TO BE CLEANED (250 SQ FT PER ROOM) AS WELL AS CLEANING ONLY TRAFFIC AREAS. THE COUPONS ALSO STATE THAT STAIRS AND EMPTY ROOMS ARE NOT TRAFFIC AREAS. STAIRS ARE HAND CLEANED PER STEP AND PROTECTED. WE ARE ALWAYS UP FRONT WITH OUR PRICES AND OUR LIMITS WHICH IS WHY I FEEL OUR CUSTOMERS COME BACK TO US. WE DO QUALITY WORK AT A REASONABLE RATE, HOWEVER, THERE IS ALWAYS SOMEONE OUT THERE THAT WILL CLEAN AT A LOWER PRICE FOR LESS QUALITY. WE HAVE ALWAYS PRIDED OURSELVES ON QUALITY SERVICE. I DON’T KNOW YOUR EXACT ROOM SIZES OR IF YOU WANTED TRAFFIC AREAS OR WALL TO WALL. OUR CSR’S ARE VERY WELL TRAINED ON ESTIMATING AND IF WE EVER HAVE QUESTIONS WE ALWAYS GIVE OUR CUSTOMER THE OPTION OF FREE IN-HOME ESTIMATES. I’M SORRY THAT YOU’VE A BAD EXPERIENCE.

HERMAN B.
10/2008
4.0
carpet cleaners
  + -1 more
THEY DID A GREAT JOB!
Description of Work: THIS IS A FOLLOW UP FROM MY REPORT OF SEPTEMBER 8, 2008. CHEM DRY WANTED TO HELP RESOLVE THE PROBLEM OF MY BEING UNHAPPY WITH THE WORK. THEY CAME OUT AND TOOK TWO AREA RUGS IN AND CLEANED THEM FOR FREE. THEY DID AN EXCELLENT JOB AND REMOVED THE PET STAINS. WE WERE VERY PLEASED WITH THEM AND WAS APPRECIATIVE THAT THEY STRIVED TO TURN A BAD SITUATION INTO A GOOD ONE. AT LEAST THEY ARE A COMPANY THAT WILL TRY AND MAKE THINGS RIGHT! THANK YOU CHEM DRY!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$493

MAXWELL & DORIS K.
09/2008
5.0
carpet cleaners
  + -1 more
He did spot cleaning where needed.
Description of Work: He cleaned the carpets in the hallway and two bed rooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$202

MICKY C.
11/2007
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: He cleaned the carpets in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

DOROTHY S.
10/2007
5.0
carpet cleaners
  + -1 more
They sanitized the carpets.
Description of Work: They cleaned the carpets in the family room, two bathrooms, stairway, four bedroom, and a walk in closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$354

William M.
09/2007
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned my carpets and upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

LINDA T.
08/2007
5.0
carpet cleaners
  + -1 more
They did a great job!
Description of Work: They cleaned carpet on the steps, upstairs hall, and bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

CHERYL W.
08/2007
5.0
carpet cleaners
  + -1 more
The work was good.
Description of Work: He cleaned the hall and traffic pattern.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JEROLYN D.
08/2007
5.0
carpet cleaners
  + -1 more
They did a nice job.
Description of Work: They cleaned my carpets in three rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

NANCY W.
07/2007
5.0
carpet cleaners
  + -1 more
On time, polite, price reasonable.
Description of Work: Cleaned residential carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Contact information

1601 Country Club Rd Ste A, Indianapolis, IN 46234

http://www.chemdrybykevinjones.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Upholstering,
Ceramic Tile,
Marble and Granite,
Leather & Vinyl Repair,
Water & Smoke Damage

FAQ

Chem-Dry By Kevin Jones is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 3:00 PM

Chem-Dry By Kevin Jones accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Chem-Dry By Kevin Jones offers free project estimates.
Yes, Chem-Dry By Kevin Jones offers eco-friendly accreditations.
No, Chem-Dry By Kevin Jones does not offer a senior discount.
Yes, Chem-Dry By Kevin Jones offers emergency services.
Yes, Chem-Dry By Kevin Jones offers warranties.
Chem-Dry By Kevin Jones offers the following services: Carpet cleaning, stain removal, pet urine removal treatment, oriental rugs, upholstery, tile & grout cleaning, 24 hour emergency water damage service
Call us for any Questions we might be able to help you with

Contact information

1601 Country Club Rd Ste A, Indianapolis, IN 46234

http://www.chemdrybykevinjones.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM