CertaPro Painters® of Indianapolis

THEY WERE THE BEST PRICE OUT OF FOUR ESTIMATES, DID A GREAT JOB, EXCELLENT CLEAN UP, AND EVERYTHING WAS PERFECT.

THEY DID A VERY GOOD JOB, WERE PUNCTUAL, PROMPT, AND THEY WERE ALSO PROFESSIONAL.

THEY WERE QUICK AND REASONABLY PRICED. THEY CALLED ME TO SEE WHAT I THOUGHT AFTER THE JOB WAS FINISHED! THIS WAS THE BEST PAINT JOB IVE EVER HAD!

THE PAINTING CREW, JOHN & DAVID, WERE PROFESSIONAL IN EVERY ASPECT. THEY WERE VERY SKILLED AT PAINTING THE HIGH WALLS AND CEILING. WE WERE PLEASED WITH THEIR WORK.

THE PAINTING CREW WAS MOSTLY UNSUPERVISED AND COMMUNICATING WITH THEIR WORKERS WAS HINDERED BY LANGUAGE BARRIER. WE DID NOT SPEAK SPANISH. CERTA PRO DID A POOR JOB IN COMMUNICATING THEIR WORK PROCESS AND SEQUENCE OF ACTIVITIES. AREAS OF CAULKING & PAINTING WERE NOT ACCEPTABLE AND ONLY AFTER STOPPING THE WORK WERE WE ABLE TO GET THE PROBLEMS CORRECTED.

I HIGHLY RECOMMEND THESE GUYS. JOHN GASKILL DID A VERY PROFESSIONAL JOB OF ESTIMATING. THEY GAVE US A GREAT PRICE. THE PAINTERS (ERIC, GREG AND LARK) WERE EXCELLENT, EFFICIENT AND PROFESSIONAL. THEY FINISHED A DAY EARLY AND HAD GREAT PERSONALITIES. WE WILL HIRE THEM AGAIN!

FINALLY A HALF HOUR AFTER HE WAS SUPPOSED TO COME, I CALLED THE COMPANY TO SEE WHERE HE WAS. THEY ASKED ME WHO WAS COMING AND I SAID THAT THEY DID NOT TELL ME HIS NAME. THEY LOOKED IT UP AND SAID THAT THEY WOULD PAGE HIM IMMEDIATELY AND HAVE HIM CALL ME. THE GUY NEVER CALLED ME. ABOUT A WEEK LATER I HAD A CALL ON MY ANSWERING MACHINE, CONFIRMING AN APPOINTMENT FOR SOMEONE TO COME GIVE ME AN ESTIMATE ON THAT COMING WEDNESDAY. I CALLED BACK, TOLD THE LADY THAT I THOUGHT I HAD AN APPOINTMENT A WEEK AGO, AND NEEDED TO CANCEL THIS APPOINTMENT AS I ALREADY HAD PAINTERS PAINTING. THE LADY PAGED THE GUY WHO WAS SUPPOSED TO CALL ME A WEEK AGO, HE CALLED ME BACK, AND HE SAID HE DIDNT KNOW WHAT HAD HAPPENED. HE HAD RECEIVED THE PAGE THE DAY I THOUGHT HE WAS SUPPOSED TO COME, BUT DID NOT APOLOGIZE AND DID NOT EXPLAIN WHY HE DIDNT CALL ME THAT DAY.

THEY WERE VERY CLEAN. THIS WAS A TWO DAY PROJECT AND THEY CLEANED UP EVERY DAY. THEY CAME WHEN THEY SAID THEY WOULD AND I DIDNT HAVE TO WORRY ABOUT ANYTHING.

VERY HARD WORKERS AND VERY PROFESSIONAL. SOME DETAILS WERE MISSED, BUT THEY ARE WILLING TO FIX THEM.

EXTREMELY PROFESSIONAL! WEVE HAD OTHER PAINTERS IN THE HOUSE AND THEY WERE HORRIBLE. WE ARE ACTUALLY GOING TO HIRE CERTA PRO AGAIN TO RE-PAINT WHAT OUR OTHER PAINTERS PREVIOUSLY PAINTED, BECAUSE THE QUALITY OF THE TWO JOBS ARE VERY NOTICEABLE. ITS NICE TO GET A PROFESSIONAL ATTITUDE AND PROFESSIONAL QUOTE THE SAME-DAY. I TRUST THIS ORGANIZATION IN MY HOME AND WOULD HIGHLY RECOMMEND THEM TO OTHERS!

DID NOT PERFORM ADEQUATE PREP WORK. UPON COMPLETION, WE DISCOVERED NAIL HOLES THAT WERE NEVER FILLED, OUTLETS THAT WERE NOT PUT BACK ON (OR WITH MISSING SCREWS), PAINT ON THE GLASS OF WINDOWS, WINDOWS PAINTED SHUT, PAINT SPLATTERS ON FURNITURE, DISHES, ETC. DID NOT CREATE CLEAN LINES WHERE WALLS MET CEILING (DIFFERENT COLORS). WE ASKED THAT THEY CORRECT MANY OF THESE ITEMS DURING THE WALK THROUGH, BUT THEY WERE UNABLE TO CORRECT MOST. OTHERS WE DID NOT DISCOVER UNTIL AFTER THE WALK THROUGH WAS COMPLETE. IT APPEARED THAT THEY ONLY COVERED THE FLOOR AND DID NOT PROPERLY COVER OR PROTECT FURNITURE AND BELONGINGS. PAINT SPLATTERS ON CONCRETE OUTSIDE FRONT DOOR AS WELL.

THEY COME OUT RIGHT AFTER YOU CALL THEM. THEIR PRICING IS VERY COMPETITIVE. THEY SEND TWO OR THREE PEOPLE FOR THE JOB. THEY JUST WORK UNTIL THEY GET IT DONE. I DIDNT SEE THEM TAKE A LUNCH SO IF THEY DID, IT WAS NOT NOTICEABLE. WE ARE PLEASED. THEY ALSO HAVE A THOROUGH WALK-THROUGH WITH YOU WHEN THEY ARE FINISHED AND THEY TAKE CARE OF ANY TOUCH UPS RIGHT THEN.

THEY COME OUT RIGHT AFTER YOU CALL THEM. THEIR PRICING IS VERY COMPETITIVE. THEY SEND 2 OR 3 PEOPLE FOR THE JOB. THEY JUST WORK UNTIL THEY GET IT DONE. I DIDNT SEE THEM TAKE A LUNCH SO IF THEY DID, IT WAS NOT NOTICEABLE. WE ARE PLEASED. THEY ALSO HAVE A THOROUGH WALK-THROUGH WITH YOU WHEN THEY ARE FINISHED AND THEY TAKE CARE OF ANY TOUCH UPS RIGHT THEN.

EXCELLENT RESPONSE, EXCELLENT WORK, GOOD CLEAN UP AND REALLY PROMPT!

ANTONIO WAS THE ONLY ENGLISH SPEAKING PAINTER. SINCE HE WAS NOT ALWAYS PRESENT, COMMUNICATION WAS IMPOSSIBLE.

VERY PROFESSIONAL - ON TIME, CLEAN, QUICKLY RETURNED PHONE CALLS, REASONABLY PRICED. PATRICK GOFFINETT, THE SERVICE REP, IS FANTASTIC AND VERY HELPFUL ALL ASPECTS OF THE JOB. I WOULD BE HAPPY TO RECOMMEND THIS COMPANY TO ANYONE.

VERY GOOD ABOUT CORRECTING ERRORS. DETAIL ORIENTED VERY HAPPY. WORKED WHILE WE WERE GONE, VERY TRUSTWORTHY

GREAT WORK, SO GOOD WE USED THEM LATER FOR INTERIOR WORK

EXCELLANT WORK, EXTREMELY EFFICIENT AND NEAT.

THEY HAD GOOD ATTITUDES AND I REALLY LIKE THAT THEY SEEMED TO BE EASY GOING AND DID GREAT WORK. THEY WERE VERY PERSONABLE, CONSCIENTIOUS, AND PROMPT. THE WORK WAS EXCELLENT.

COMMUNICATION IS DIFFICULT WITH THEM, SINCE MUCH OF THEIR CREW DOES NOT SPEAK ENGLISH. I ALSO DIDNT GET THE SAME CREW WITH ANY REGULARITY. I WAS ALSO PUT OFF LONGER THAN I WOULD HAVE WANTED IT TO TAKE.

THEY WERE VERY RESPONSIVE IN EVERY WAY

THEY WERE VERY PROFESSIONAL. THEY DID VERY NEAT WORK AND MY ENTIRE HOME WAS PAINTED IN A WEEK. THEIR PREP WORK WAS GOOD. THEIR CLEANUP WAS GREAT AS WELL.

THE QUALITY OF THE SERVICE WILL DEPEND ON THE SUB-CONTACTOR CERTA PRO PICKS. I HAD PROBLEMS AND THE CERTA PRO PEOPLE DID NOT HELP RESOLVE THEM. I THINK YOU WILL DO MUCH BETTER DEALING DIRECTLY WITH A PAINTER THAN THROUGH CERTA PRO.

WE HIRED CERTA PRO TO PAINT OUR ATRIUM AREA, AND WERE TOLD THAT THE JOB WOULD BE NO PROBLEM. AFTER THE JOB WAS COMPLETED, WE HAD TO REMIND THEM THE CONTRACT STATED THEY WERE BEING PAID FOR TWO COATS. FURTHERMORE THE WORK PERFORMED WAS LESS THAN PROFESSIONAL. THERE ARE AREAS THAT WERE NEVER PAINTED AS WELL AS VERY LIGHTED PAINTED. I WILL NOT USE THEIR SERVICES AGAIN.