Indy's most referred painting contractor for exterior and interior projects. Having completed over 16,000 projects since 1999 we have built a reputation for completing quality work in a timely manner. Estimates are free and no obligation.
Description of Work: I hired Certa (not so) pro to change out siding and paint my two story house. It was frustrating to have to deal with Certapro and their hired contractors. Unannounced deliveries that I had to move out of my driving to get into the garage; paint slatter everywhere, days where no one would show up, etc... I'd rather you hire me than help fund this company and I'm not qualified!
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$10
Jane P.
03/2014
5.0
house painters
+ -1 more
.
Description of Work: Power washed, scraped & caulked where necessary and painted the exterior of a house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Pierre M.
01/2014
5.0
house painters
+ -1 more
.
Description of Work: paint exterer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$400
CRAIG AND BARBARA W.
09/2013
5.0
house painters
+ -1 more
They did a great job!
Description of Work: Painted the outside of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ralph L.
04/2013
5.0
house painters
+ -1 more
It was a great experience.
Description of Work: Painted my house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Response from CertaPro Painters® of Indianapolis
Thanks for the review, it was a please to complete the work for you!
Anton & Cassandra T.
01/2013
5.0
house painters
+ -1 more
It was a good experience.
Description of Work: They painting the exterior of our home.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Paul H.
09/2012
5.0
interior painters
+ -1 more
unknown
Description of Work: They painted the entire interior of my home. The experience was fine.
Rating Category
Rating out of 5
Yes, I recommend this pro
Valera W.
06/2012
4.0
house painters
+ -1 more
The pricing was very competitive.
Description of Work: Certapro Painters painted the front of our house. Around the windows and all the woodtrims around the front of our house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$728
PATRICIA K.
09/2011
4.0
house painters
+ -1 more
Went alright.
Description of Work: I got several estimates to paint the exterior of my home; they were the most reasonable. The job was originally scheduled for the end of May, but with all the rain it had to be put off for several weeks. After they finished the job I noticed that there were still loose paint chips that had not been powerwashed off. It had been just painted over. I did call the company and they promptly came out and scraped those spots I had pointed out. They were very nice about all of it and actually sent out the Super for the re-do. It does look better.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$2,000
Amy H.
07/2011
5.0
interior painters
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
BILL G.
07/2011
1.0
house painters
+ -1 more
Lousy
Description of Work: Company never responded to two requests for a painting estimate. They obvously don't want my business.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from CertaPro Painters® of Indianapolis
We have no record in our system of this customer contacting our company.
Thomas M.
05/2011
5.0
house painters
+ -1 more
Overall, estimate went well.
Description of Work: Gentleman came to give us an estimate. He was ontime, professional and courteous. He explained everything in detail. We eventually went with a competitor that had a substanially lower price.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Frank W.
07/2010
5.0
house painters
+ -1 more
Good
Description of Work: Nice job. I thought they were going to power wash the house instead of just the painted areas but that was my misunderstanding. Would use them again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bryant W.
01/2010
5.0
interior painters
+ -1 more
I would use them again if needed.
Description of Work: I used Certa Pro and they are painters.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Sally R.
10/2008
1.0
interior painters
+ -1 more
I think I covered it above.
Description of Work: We hired CertaPro to paint our kitchen cabinets. The estimate was for $1700 and they would be able to the entire job in about 10 days time. We could have done the work ourselves, but we didn't want to be out the use of our kitchen for more than a week or two. From the beginning we had problems. We paid extra to have the cabinets sprayed... This is supposed to minimize brush marks. Our guys sprayed and then brushed over it to "smooth it out." We put post it notes near holes we did not want filled in (baskets that hang inside the cabinets to hold veggies). THEY PAINTED OVER THE POST IT NOTES! We wanted them to fill in the holes from the pulls because we wanted to change the handles and hinges. After the first coat and they weren't filled in, I asked the guys why. They said they do that last. Last? Isn't the paint supposed to help hide where the holes are filled in? We had some trim that was glued on the door fronts. We wanted it removed and sanded smooth. You could see the entire line where the moulding was when they were done. More than one door had FINGERPRINTS in it and places that the paint looked like it stuck to newspaper. When they sprayed, they sprayed our walls, ceiling and floor. We had to re-paint the walls and ceiling. The floor can't be repaired, just replaced. They never showed up on time and twice they did not show at all even though I took the day off work to be there. Very long story short, a month later we got back in our kitchen and they didn't end up charging us anything. The final job was at best satisfactory, not as good as I thought it would be. The repair work we ended up doing ourselves was extensive.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from CertaPro Painters® of Indianapolis
THIS JOB WAS COMPLETED IN 2006 AND JUST LIKE ANY GROWING COMPANY, WE ARE ALWAYS LOOKING AT WAYS TO IMPROVE AND LEARN FROM OUR MISTAKES. THIS JOB WAS MISMANAGED AND WE HAVE SINCE EMPLOYED A NEW OPERATIONS MANAGER. UNFORTUNATELY, THERE MAY BE A FEW JOBS OVER THE YEARS THAT DO NOT GO AS PLANNED, BUT WE ALWAYS SEE THEM THROUGH TO COMPLETION AND MAKE SURE OUR CUSTOMERS ARE SATISFIED BEFORE WE LEAVE THEIR HOME. WE CURRENTLY BOAST A 99% REFERRAL RATING (ON OVER 850 COMPLETED JOBS) FOR THE 2008 CALENDAR YEAR AND TAKE OUR CUSTOMER'S SATISFACTION VERY SERIOUSLY. THIS WAS AN UNFORTUNATE INSTANCE AND WE CONTINUE TO LOOK FOR WAYS TO IMPROVE OUR DELIVERY AND CUSTOMER SATISFACTION.
PATRICIA P.
06/2008
5.0
interior painters
+ -1 more
I was very pleased with them.
Description of Work: They painted five rooms for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
BRIAN M.
07/2007
5.0
interior painters
+ -1 more
They did a real good job.
Description of Work: They painted three interior rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Aileen M.
06/2002
2.0
house painters
+ -1 more
unknown
Description of Work: THE EXTERIOR TRIM ON OUR HOME WAS PAINTED BY THIS COMPANY. ALTHOUGH EVERYONE WE DEALT WITH WAS VERY NICE, THE PREPARATION WORK PERFORMED BEFORE THE PAINTING STARTED WAS VERY POOR. WE WERE TOLD BY THE SALES PERSON THAT THE FIRST DAY WOULD BE SPENT PREPARING THE SURFACE FOR PAINTING. WE WERE QUITE SURPRISED WHEN THE CREW STARTED PAINTING WITHIN THE FIRST 2 HOURS ON THE JOB. THE CREW LEADER WAS RESPONSIVE AND APOLOGETIC WHEN WE EXPRESSED OUR DISPLEASURE WITH THE PREP WORK ON THE GARAGE DOORS AND OTHER AREAS AROUND THE HOUSE. HE AGREED WITH US THAT THE AREAS HADNT BEEN PREPARED ADEQUATELY BEFORE PAINTING BEGAN. HOWEVER, WE HAD TO POINT OUT SEVERAL OF THE AREAS MORE THAN ONCE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Exterior Painting,
Interior Painting,
Pressure Washing,
Doors,
Finished Carpentry and Woodworking,
Drywall,
Deck Maintenance,
Wallpaper Removal,
Siding,
Unfinished Carpentry,
Plaster,
Gutters
FAQ
CertaPro Painters® of Indianapolis is currently rated 4.5 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
CertaPro Painters® of Indianapolis accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, CertaPro Painters® of Indianapolis offers free project estimates.
Yes, CertaPro Painters® of Indianapolis offers eco-friendly accreditations.
No, CertaPro Painters® of Indianapolis does not offer a senior discount.
No, CertaPro Painters® of Indianapolis does not offer emergency services.
Yes, CertaPro Painters® of Indianapolis offers warranties.
CertaPro Painters® of Indianapolis offers the following services: Interior & Exterior Painting, Furniture Moving, Cover Furniture & Floors, Wallpaper Removal, Drywall Repair, Pressure Washing, Carpentry Work
Contact information
8105 Center Run Dr Ste 105, Indianapolis, IN 46250