Description of Work: We purchased the microwave from Home Depot and they hired Central Microwave to do the install for us.
Rating Category
Rating out of 5
quality
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Response from CENTRAL MICROWAVE
Our company does not install residential appliances, so the Member seems to have clicked on the wrong business name for this review. We went ahead and searched our files, too, and have no record of ever working for this member. Please clear this up for us. Thank you!
JASON P.
06/2012
5.0
appliance repair
+ -1 more
Brought the microwave in and checked it with the nice lady at the front desk. I paid the small deposit for them to look it over. They called a few days later to explain the problem (only a minor issue). Got it fixed and I picked it back up. My deposit went toward the actual repair cost. Very pleased.
Description of Work: Our microwave had stopped cooking (would start up, but no heat). We needed someone to figure out what the problem was and if able to fix.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
CAROL W.
07/2011
5.0
appliance repair
+ -1 more
Dropped off microwave for diagnosis. They called back promply to say it was an easy repair.
Description of Work: Microwave oven repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
RICK & ELLEN A.
06/2011
5.0
appliance repair, small appliance repair
+ 0 more
We have been pleased thus far, they were fast, punctual and so far the repair has been flawless. They were also the least expensive of several shops we checked with.
Description of Work: The turntable in our convection/microwave oven was making odd clicking noises and sometimes refusing to turn at all. We hesitated to spend this much on a microwave but when since we wanted to stick with a convection oven and after checking prices on a new one we decided to go ahead with the repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Gregory G.
08/2008
5.0
appliance repair
+ -1 more
They are on Georgetown, south of 86th now, so call for current location. I dropped it off on a Monday, paid the diagnostic fee and they said they would look at it Thursday or Friday. I called Friday afternoon, and they said the oven was fixed and that the bad part was under a special replacement program by Panasonic, so there was no additional charge for the part. I picked it up later that day. I was obviously delighted that they could fix it promptly and knew that the part was covered under the replacement program. The only minor complaint is that they didn't call when it was repaired, or I could have picked it up a day earlier.
Description of Work: Repaired a Panasonic countertop microwave oven that would run for 3 seconds, make a horrible smell and thankfully shut itself off.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$25
CAROL G.
04/2007
4.0
appliance repair
+ -1 more
The repair tech was able to identify the problem by our description and the cost of the repair was as high as that of a new microwave, so we did not go ahead with the service. The nice thing is that they were able to diagnose over the phone so we did not have to pay the service call fee.
Description of Work: Worked with them to get an estimate to repair our microwave.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$270
Eric C.
11/2006
5.0
appliance repair
+ -1 more
They were on time and got to work to determine, that both the diode and the magnitron had failed. The economics of repair drove us to replace the microwave.
Description of Work: They made a service to diagnose the problem with our convention oven and microwave.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$91
Scott & Julie B.
12/2004
5.0
appliance repair
+ -1 more
WHEN MY 3 YEAR-OLD MICROWAVE SUDDENLY STOPPED HEATING ITEMS PLACED INSIDE, I FEARED THE WORST. WHILE TRYING TO DIAGNOSE THE PROBLEM, I FOUND A TELEPHONE NUMBER FOR ''SERVICE'' ... 800-BE-SHARP. THIS NUMBER SIMPLY FORWARDED ME TO A CALL CENTER THAT RECOMMENDED LOCAL SERVICE VENDORS, AND ONE OF THE VENDORS THAT WAS RECOMMENDED WAS CENTRAL MICROWAVE. WHEN I ''CHECKED THE LIST'' TO FIND OUT WHAT TYPES OF RATINGS CENTRAL MICROWAVE HAD, I FOUND THAT THEIR MOST RECENT REPORT WASN'T TOO GOOD, BUT THAT THEIR REPORTS FROM YEARS PAST WERE EXCELLENT, SO I DECIDED TO GIVE THEM A SHOT. CENTRAL MICROWAVE RESPONDED TO MY CALL PROMPTLY, AND SHOWED UP ON TIME. THE SERVICE TECHNICIAN WAS VERY COURTEOUS, AND HE DIDN'T TRY TO GOUGE ME WITH UNNECESSARY REPAIRS ... HE JUST OFFERED A VERY AFFORDABLE FIX (E.G. REPLACE A BAD DIODE). OUR MICROWAVE HAS WORKED FLAWLESSLY EVER SINCE. IF YOU NEED A MICROWAVE REPAIRED, YOU OUGHT TO CONSIDER THESE GUYS ... I'M SURE GLAD I USED THEM.
Description of Work: THE GOOD FOLKS AT CENTRAL MICROWAVE REPLACED A ''DIODE'' THAT WENT BAD IN OUR 3 YEAR-OLD SHARP MICROWAVE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
DENNIS & JANET L.
04/2002
1.0
appliance repair
+ -1 more
DOESNT KNOW HOW TO RESPOND TO CUSTOMERS. FIRST TIME GAVE US THE WRONG DIAGNOSIS AND FIXED SOMETHING THAT DIDNT NEED REPAIRED. SECOND TIME THEY WERENT READY AND DID THE WORK INCORRECTLY. DID FINALLY MAKE GOOD ON THE SERVICE.
Description of Work: REPAIRS TO MICROWAVE
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
punctuality
1.0
JUDITH ANN R.
01/2002
5.0
appliance repair
+ -1 more
GORDON IS CONTACT; HAVE USED FOR A FEW YEARS; VERY PLEASED WITH HIM
Description of Work: HE FIXED MICROWAVE
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
DIANE R.
10/1999
5.0
appliance repair
+ -1 more
VERY NICE, GOOD JOB, NOT VERY EXPENSIVE AND CAME RIGHT OUT!@
Description of Work: REAPIRED MICROWAVE
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JANET & RICHARD V.
06/1999
5.0
appliance repair
+ -1 more
ANOTHER COMPANY HAD SAID THEY NEEDED TO GET A PART THEN NEVER WOULD CALL BACK, MEMBER CALLED CENTRAL MICROWAVE WHO HAD THE PART ON THE TRUCK, WHICH WASN'T EVEN THE SAME THING OTHER S.P. THOUGHT, THEY TOOK CARE OF PROBLEM RIGHT THERE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
THOMAS G.
07/1997
5.0
appliance repair
+ -1 more
HE CAME OUT THE SAME DAY I CALLED.FOUND THE PROBLEM WITH OUR MICROWAVE OVEN AND FIXED IT QUAIKCLY.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
CENTRAL MICROWAVE is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: Closed
CENTRAL MICROWAVE accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, CENTRAL MICROWAVE does not offer free project estimates.
Yes, CENTRAL MICROWAVE offers eco-friendly accreditations.
No, CENTRAL MICROWAVE does not offer a senior discount.
Yes, CENTRAL MICROWAVE offers emergency services.
No, CENTRAL MICROWAVE does not offer warranties.
CENTRAL MICROWAVE offers the following services: Microwave oven repair including warranty work for Panasonic, Toshiba. In shop, or in-home.