Burhenn Irrigation

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THEY CALLED ME BACK AFTER A FEW DAYS AND SAID THAT IF I LEFT MY ADDRESS ON THEIR VOICE MAIL THEY'D BE OUT IN A FEW DAYS TO COMPLETE AN ESTIMATE. THEY SAID ONCE THE ESTIMATE WAS COMPLETED THEY'D MAIL IT TO ME. I LEFT MY INFORMATION ON THEIR VOICE MAIL ON 6/16/04, BUT THEY NEVER DID SEND ME AN ESTIMATE. AS FAR AS I CAN TELL, THEY NEVER CAME BY TO DO THE ESTIMATE. THIS COMPANY HAD BEEN RECOMMENDED TO ME BY TWO DIFFERENT SOURCES SO I WAS VERY DISAPPOINTED BY THEIR LACK OF CUSTOMER SERVICE.

ON MY FIRST CALL ATTEMPT, THEIR VOICEMAIL BOX WAS FULL AND I WAS NOT ABLE TO LEAVE A MESSAGE (AT 8:30AM). AT 9:30AM, I CALLED AGAIN AND LEFT A VOICEMAIL THAT I WAS INTERESTED IN A QUOTE ON A HOME IRRIGATION SYSTEM. I HAVE YET TO HEAR BACK FROM THEM. THE OTHER 2 COMPANIES THAT I CONTACTED AT THE SAME TIME HAVE ALL RESPONDED. IN FACT, I HAVE A PROPOSAL FROM ONE OF THEM ALREADY. IF THIS IS THE TYPE OF RESPONSE WHEN YOU ARE ATTEMPTING TO AWARD THEM NEW BUSINESS, WHAT WOULD YOU EXPECT IF OR WHEN YOU HAVE A PROBLEM WITH THEM?

THE WORKER WAS PROMPT, HELPFUL AND EFFICIENT.

IT WAS GREAT! WE ARE VERY HAPPY WITH IT.

JEFF WAS PROFESSIONAL, RETURNED PHONE CALLS PROMPTLY. WORK WAS DELAYED DUE TO RAIN AND A LARGE ONGOING SYSTEM INSTALLATION. CREW WAS POLITE AND INFORMATIVE. REASONABLY PRICED (FOR SIZE OF LOT).

A RARE COMMODITY. SUCH A VERY POSITIVE EXPERIENCE. A GENTLEMAN, AND A SERVICE PROVIDER WHO'S MADE A GREAT IMPRESSION ON US.

JEFF BURHENN, OWNER, CAME FOR THE SERVICE CALL. HE WAS VERY COURTEOUS AND HELPFUL. HE MADE SURE TO ANSWER ALL QUESTIONS AND CONCERNS I HAD.

THE WORK WAS PROFESSIONAL AND JEFF IS HONEST AND RELIABLE. I BOUGHT THE PAINT IN ADVANCE.

JEFF DID A PROFESSIONAL JOB. HE EXPLAINED HIS WORK AND ASKED FOR INPUT THROUGHOUT THE JOB. WE ARE VERY PLEASED.

JEFF BURHENN IS HONEST AND RELIABLE. HE DID A GREAT JOB WITH OUR LAWN SYSTEM, AND HE WORKED WITH US TO GET IT PERFORMING EXACTLY AS WE WISHED. HE GIVE EXCELLENT CUSTOMER SERVICE AND HE IS VERY KNOWLEDGEABLE! I WOULD RECOMMEND JEFF TO ANYONE LOOKING FOR AN IRRIGATION SYSTEM, REPAIR ON A SYSTEM, AND HE ALSO DOES GREAT HANDY WORK AROUND THE HOUSE.

JEFF WAS KNOWLEDGEABLE AND PROFESSIONAL. WE WILL HIRE HIM OVER AND OVER FOR WORK AROUND OUR HOME. HE IS HONEST AND PLEASANT TO WORK WITH. WE RECOMMEND HIM TO ANYONE WHO NEEDS A HANDYMAN!

JEFF WAS GREAT TO WORK WITH. FRIENDLY, RESPONSIVE, AND GREAT FOLLOW-UP. WALKED ME THROUGH ENTIRE SYSTEM ADJUSTING ALL SHOWER HEADS AS NEEDED. I WILL ALSO USE HIM FOR THE FUTURE MAINTENANCE OF THE SYSTEM.

JEFF, THE OWNER, WAS POLITE, VERY REASONABLY PRICED AND HAS CONTINUED GREAT FOLLOW UP WITH SYSTEM QUESTIONS, ETC.

THE COMPANY OWNER ALSO REPAIRED DAMAGED HEADS UNDER ORIGINAL WARRANTY. HE DOES EXCELLENT WORK. I WOULD DEFINITELY HIRE AGAIN! HE ALSO DOES HANDYMAN WORK IN WINTER, AND HAVE HIRED HIM FOR THAT, TOO.

JEFF PROVIDES EXCELLENT SERVICE AT A REASONABLE PRICE. HE ALWAYS COMMUNICATED ABOUT WEATHER DELAYS AND INSTALLED THE COMPLETE SYSTEM IN 1 DAY. HIS CREW IS FRIENDLY AND PROFESSIONAL AS WELL. HE IS GOOD ABOUT RETURNING PHONE CALLS AND FOLLOWS UP PROMPTLY WHEN ASKED TO COME OUT TO ADJUST THE HEADS. HE WILL DO WHATEVER IT TAKES TO MAKE THE CUSTOMER HAPPY. WILL DEFINITELY CALL TO MAINTENANCE THE SYSTEM IN THE FUTURE.

THEY WERE THE LEAST EXPENSIVE OF THE ESTIMATES I HAVE GOTTEN. NORMALLY I DO NOT GO WITH THE LOWEST BIDDER. HE'S FOCUSED ON PROVIDING GOOD CUSTOMER SERVICE. IN FACT, AFTER COMPLETION OF THE JOB, HE HAS BEEN RESPONSIVE TO MY CALLS AND QUESTIONS.

OWNER WAS CONSCIOUS TO CONTACT HOMEOWNER OF ANY DELAYS IN THE SCHEDULE. WORKERS WERE FRIENDLY. SYSTEM WAS INSTALLED QUICKLY (WITHIN TWO WEEKS FROM CONTRACT SIGNING)AND TO OUR SATISFACTION.

EXCELLENT SERVICE AT A GOOD PRICE. WAS PROMPT, AND FINISHED WORK IN ONE WEEK. FOLLOWED UP QUICKLY FOR FINE ADJUSTMENTS, AND ALSO REPLACED TWO HEADS FOR DIFFERENT PATTERNS. WILL DEFINITELY CALL TO MAINTENANCE SYSTEM IN THE FUTURE!