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Bugs-B-Gone

Pest Control, Animal Removal

About us

Family owned and operated. Over 25 years of experience.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Pest control & exterminating. Animal removal, termite inspection and treatments. Bird proofing, bee & wasp removal.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.820 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
20%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-20 of 20 reviews

Don F.
09/2018
5.0
pest control
  + -1 more
The owner came to inspect for termites and sprayed around the outside as well as in the garage. When we asked about spraying again after new mulch was applied outside in a couple of weeks was told to call and they would not charge for that application.
Description of Work: Sprayed for bugs and inspected for termite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Flo K.
06/2018
5.0
pest control
  + -1 more
The office staff was friendly and compassionate. Worked here to find someone in the area quickly. Jayd was very professional, polite and friendly. Explained what he was using and why and appeared to be very thorough. Will definately call again.
Description of Work: Bug spraying especially for ants and Chiggers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Freddy G.
09/2017
5.0
pest control
  + -1 more
Matt did an awesome job thank you
Description of Work: Inspection and service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Brenda T.
07/2016
5.0
pest control
  + -1 more
We have used this company for several years. They are always prompt, have a 90 day guarantee and it's easy to schedule. Matt was our service provider today and he couldn't have been nicer or more professional.
Description of Work: Treated inside and outside for ants/spiders.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

FRAN B.
05/2016
5.0
pest control
  + -1 more
Excellent service, professional and competent.
Description of Work: sprayed for carpenter ants & spiders.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Stacey M.
08/2015
4.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$75

Sarah A.
08/2015
5.0
pest control
  + -1 more
unknown
Description of Work: I had some carpenters doing work at my house who told me I had termites. I promptly started panicking! I contacted my regular pest control and was referred to Bugs-B-Gone because my service doesn't handle termites. I checked them out on Angie's List first and then called. Had a nice pleasant experience. Quick service. Kind provider. He took one look at the critters I had saved in a zip lock and said well the good news is it's not termites, it's carpenter ants! He gave me a guaranteed treatment (I think for 3 months?) for around 90 bucks. I was so happy it wasn't the THOUSANDS I was dreading for termites that I jumped at that and paid him. I then realized later that service was probably covered by my annual pest control contract with the other company. I decided I didn't really care. I was glad to have an expert tell me it wasn't termites.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sandeep G.
12/2014
5.0
pest control
  + -1 more
They are cheap and courteous. They are professional. The quality is good.
Description of Work: We used Bugs-B-Gone for pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Steve L.
09/2014
5.0
pest control
  + -1 more
.
Description of Work: Sprayed the attic for wasp nest. It went very well , he was nice and completed the job quickly .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

SHAUN G.
07/2014
5.0
pest control
  + -1 more
I had left a message on Sunday afternoon when the business was closed and was called back right away on Monday morning. The woman on the phone was kind, professional and would have been able to send someone out right away. We had already been contaced by another highly rated AL company so I had to decline. I will remain impresssed wiht business that take the time to respond quickly and with kindness. While I cannot speak to their work (we went with a different company), I would recommended them for their other great qualities.
Description of Work: We had a yellow jacket infestation.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

TRAVIS L.
06/2014
4.0
pest control
  + -1 more
unknown
Description of Work: Had a small bedbug problem. The tech who came out done a thorough inspection. They did the usual 3 treatments. I haven't seen any of those little Devils since

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Sandeep G.
04/2014
5.0
pest control
  + -1 more
We use Bugs-B-Gone service for quite some time now. They are very professional and address every use he had with bugs. Costwise they are very effective too.
Description of Work: Very professional and thorough in the job. Will recommend to everyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$45

Chad B.
04/2014
5.0
pest control
  + -1 more
This is the second time we'd had Bug-B-Gone out and they did a wonderful job! The sprayed for ants, spiders, and other crawlies with a environmentally friendly formula. I didn't have to remove my pets from the house, so that was great! The problem was immediately solved and the technician also helped my identify another bug I had been seeing around the house, so he was full of information!
Description of Work: Bugs-B-Gone sprayed for ants, spiders, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Kathryn P.
03/2014
4.0
pest control
  + -1 more
My experience was very positive with Bugs-B-Gone; however my only problem was that some of the workers that arrived did not speak English. Otherwise, it was a very positive experience. They actually came back twice because the problem did not go away and they did not charge me again for the second visit.
Description of Work: Bugs-B-Gone came out and did some pest control/extermination work for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

rebecca S.
03/2014
5.0
pest control
  + -1 more
Very nice people. And i had a big problem we didnt realise it. Matt always was always understanding and ontime. Although we are still treating the problem he guarantees his services a lot of companies wont. He has come out everytime i have called even when it was inconvenience for him. He has always been polite and thoroughly done his job. Hopefully this will end soon.
Description of Work: Bird mites treatment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Bugs-B-Gone
Thanks [member name removed], it was a pleasure working with you. If you should have any other "pest" issues always know we are here for you:)

LeEllen M.
03/2014
5.0
pest control
  + -1 more
He arrived promptly and found the problem ( where they were entering the basement). Treated the problem in no time. Very nice and informative. Will definitely use them again...this time for spider control.
Description of Work: Mice in basement were a problem. He came past and we have not seen one yet. Their treatment is guaranteed for 90 days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bugs-B-Gone
Thanks [member name removed]! If you are having a problem with spiders call us as you are still under your warranty and that covers mice and all general insects.

Charlotte M.
08/2013
5.0
pest control
  + -1 more
First of all, they were very responsive in terms of setting up the service. The technician had to reschedule, and the office support staff called me promptly to change my appointment. The technician arrived promptly on the scheduled date, and performed the service both inside and out. He explained that should I see additional pests between treatments that I should call and they would come out to re-service at no cost. He was very professional and I have not had problems with pests since I have moved in. I am happy with the service and company so far based on the experience I have had.
Description of Work: Bugs-B-Gone came to the home I was moving into in order to perform pest prevention services. The home had a lot of dead and alive bugs in it.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Patricia K.
04/2013
5.0
pest control
  + -1 more
I have hired this company twice and have been pleased both times. Excellent work.
Description of Work: The service was for ants and box elder bugs. There is a 90 day guarantee. The inside and outside of the house was treated and the crawl space inspected as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Rhonda F.
07/2012
5.0
pest control
  + -1 more
Great
Description of Work: Last year I phoned Bugs B Gone and spoke with Matt about a bug problem. Matt was very knowledgable and helpful. Matt came out to our home and sprayed for Bird Mite's (which I didn't even know existed). We never had another problem with them. This year we have a serious ant problem. Matt once again came out and I am sure we will not have another problem. Bugs B gone doesn't require you to sign a silly monthly service contract.. They just take care of your bug problem and give you a guarantee. Matt was clean wore shoe covers and was very polite. We would recommend this company to our family and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Kyle M.
04/2012
4.0
pest control
  + -1 more
They are sometimes slow to respond, but they have stayed true to their word and come back out at no cost when I have called them. I called several places when I was looking for a pest control company and they were the quickest to respond and the best price.
Description of Work: I have been using them for pest control for the past 6 months.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

    Contact information

    170 White Oaks St, Indianapolis, IN 46278

    bugsbgone.info

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pest Control,
    Animal Removal

    FAQ

    Bugs-B-Gone is currently rated 4.8 overall out of 5.

    Sunday: 9:00 AM - 5:00 PM

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Bugs-B-Gone accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Bugs-B-Gone offers free project estimates.
    Yes, Bugs-B-Gone offers eco-friendly accreditations.
    No, Bugs-B-Gone does not offer a senior discount.
    Yes, Bugs-B-Gone offers emergency services.
    No, Bugs-B-Gone does not offer warranties.
    Bugs-B-Gone offers the following services: Pest control & exterminating. Animal removal, termite inspection and treatments. Bird proofing, bee & wasp removal.

    Contact information

    170 White Oaks St, Indianapolis, IN 46278

    bugsbgone.info

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    9:00 AM - 5:00 PM