Brown's Flooring

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

About us

Bob Workman, owner and operator of Brown's Flooring, welcomes you to our showroom to view the many flooring selections we offer; take home samples to be sure your new flooring works in your home's lighting; and, receive a free estimate - no obligation. Brown's Flooring has been serving Indianapolis and it's surrounding areas since 1984. Bob has been in the business for over 20 years and has owned Brown's Flooring since 2004. Uses subs (which have been with company for minimum 15 years up to 30 years). Cost is determined by the job. Ask about angie's list discount (cannot be used with any other offer).

Business highlights

40 years of trusted experience

Services we offer

Flooring Sales & Installation - Carpet, No-Wax Vinyl, Laminate, Hardwood, Vinyl Tile, Vinyl Plank, Carpet Binding, & Custom Area Rugs.

Services we don't offer

Installation of floors not purchased through Brown's, sales or installation of ceramic tile or oriental rug repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9484 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 76-100 of 484 reviews

LYNNE G.
02/2014
5.0
flooring contractor
  + -1 more
I received a quote from another highly rated floor contractor. Since Brown's was also highly rated on Angie's List, I went to Brown's to be certain I was getting the best deal. I found a pattern of flooring that I liked better and the price was $1,500 less for similar quality! When the laminate was installed in my kitchen 9 years ago, there was not a wood "look-alike" vinyl. Now there is a vinyl that is much more water resistant than laminate. A much more sensible choice for the kitchen. I like the vinyl pattern better than the laminate also. Owners Bob and Shannon were very easy to work with. Ken is an excellent installer. He worked steadily but took his time to do a good job. I had an issue that they needed to come back and adjust. They came back promptly.
Description of Work: Replaced laminate flooring in kitchen and adjoining family room after the laminate sustained water damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Fred K.
01/2014
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
All went well, quotes were reasonable, and work done on time except for floor refinishing which was delayed a little by winter storm. Very reasonable for re-stretching the carpet which other companies quoted way too much for or just did not want to bother with it. The wood floor refinishing was sub-contracted but that went well too. Would use the company again and recommend them to anyone.
Description of Work: Install carpet, restretch installed carpet, and wood floor refinishing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Carol Lee C.
12/2013
5.0
flooring contractor, hardwood floor
  + 0 more
Hands down Bob was the best person we dealt with at the business. He came out to our house and took measurements. My husband discussed colors and then a selection was made. Kenny was the installer who was great, showed up on time and finished the project in the 3 days-on time. Kenny loved the dogs too! We would use both of them again.
Description of Work: Brown's took up our old tile and carpet to replace with laminate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4

BOBBY S.
12/2013
5.0
contractors, flooring contractor, hardwood floor
  + 1 more
Brown's Flooring did a excellent job!! Everything looks great! We are totally satisfied with everything they did from start to finish. From sales to installation everything went perfect!! If you need flooring, and want it done right give them a chance. They do excellent work!!
Description of Work: Brown's Flooring removed old laminate flooring and quarter round trim, and installed new laminate flooring and quarter round trim in the dining room, family room, kitchen, master bedroom, master closet, and utility room. They also removed old vinyl flooring and quarter round trim, and installed new vinyl flooring and quarter round trim in the master bath and 1/2 bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,183.58

Jaimie S.
11/2013
5.0
flooring contractor
  + -1 more
I had a wonderful experience with Brown's Flooring. Everyone I worked with when selecting the flooring, to having my space measured, to having the flooring installed was friendly, helpful, and knowledgeable. I love my new flooring, and will use Brown's Flooring again in the future!
Description of Work: Installed flooring in my kitchen, half bath, and laundry room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Dick & Ramona W.
11/2013
5.0
carpet installation
  + -1 more
Everything with this job turned out well. They have a big showroom where they have a lot of selections there. We knew what we were looking for and we had a sales associate assist. One of the managers came out and measured for the carpet and padding. The installation went well. The two men who installed it were well qualified and nice to work with. We have not had any issues since. They did a nice job with the removal of the old carpet and padding as well. They took away the old carpet as well.
Description of Work: They installed carpeting in 4 rooms.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rosetta D.
10/2013
5.0
flooring contractor
  + -1 more
Brown's Flooring provided excellent service from the beginning to the completion of the project. The work took 3 1/2 days to complete. Brown's Flooring was punctual and organized each day, and did an excellent job communicating to my parents job changes/schedule changes. They were also very neat and detailed oriented. My parents did not have to do any touch-ups after the work was done. I was impressed with the fantastic work done by Brown's that I am looking forward to using them when I am ready to replace my flooring! My parents would recommend Brown's Flooring to everyone for new flooring.
Description of Work: Provider installed hard wood floor, carpet, and Mannington Naturals flooring. Hardwood floor in hallway, carpeting in three bedrooms, living room, and family room, and Mannington Naturals flooring in laundry room and second bath for my parents. My parents are not members of Angie's List, but were looking for a company to provide new flooring. I reviewed several flooring company reports on Angie's List, and shared the information with my parents. They selected Brown's Flooring to do the work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Warren A.
10/2013
5.0
carpet installation, ceramic tile, flooring contractor
  + 1 more
They are a husband and wife team. Before I committed to using them the wife spent about 40 minutes with me in the store and was very patient with me and my questions on color schemes. She kept going over things with me and was very nice about it so I decided to go with them.
Description of Work: We had some restoration work done that was covered by the insurance company. Browns did the carpet and tile.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve G.
08/2013
5.0
flooring contractor
  + -1 more
Took longer than expected but the quality was great.
Description of Work: Installed vinyl plank flooring

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$5,400

JOAN C.
07/2013
5.0
flooring contractor
  + -1 more
We made four visits to the Brown showroom and finally selected new laminate flooring. They have every possible selection. Mr. Workman came to our condo to do an estimate and we had unfortunately selected a high end material. It was more than we wanted to pay, so we made another selection. They ordered the material and scheduled the installation: the whole process took about two weeks. Their installer brought out the flooring and did very professional work on the installation. We have worked with Brown's on other projects and have always found them to be completely satisfactory.
Description of Work: Supplied and installed new den flooring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,583.41

Anita O.
07/2013
5.0
flooring contractor
  + -1 more
We have purchased carpet and then flooring for our bathroom. I absolutely love they guy who came out and did our bathroom! The two guys who came to install our carpet were excellent also. Their prices were very reasonable and they do great work. They were very respectful of our home while here. In the kitchen there were some specific things that I wanted done (tear off, etc.) but they didn't actually need done. The guy who worked on that floor is so knowledgeable and is a true craftsman.
Description of Work: We have used Brown's Flooring a couple of time to install flooring in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

RUTH B.
07/2013
5.0
flooring contractor
  + -1 more
They were very professional in the store and at my home. I felt like I got good customer service and a reasonable price. The product was ordered and delivered in a very timely manner. The installation was done very well.
Description of Work: Brown's Flooring installed laminate in my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARK G.
07/2013
5.0
carpet installation
  + -1 more
They were excellent and on time. The owner came out and did a quote that day and workers came out next day. It took 2 days to complete which is how long they said it would take. Overall a great experience.
Description of Work: They tore out existing carpet and pads and laid new carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Marvin R.
07/2013
5.0
carpet installation, flooring contractor
  + 0 more
The entire process went very well. I called Brown's because of their rating in Angie's List and was not disappointed.
Description of Work: I was given a quote to install new carpeting and Bob came to my home for the quote at the arranged time and then the installers came at the agreed upon time. The installers worked all day and did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Earl B.
06/2013
5.0
flooring contractor
  + -1 more
They were good. They put in new tile in the bathroom. They also replaced my old toilets with new toilets
Description of Work: Flooring Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,038

Karen F.
06/2013
5.0
flooring contractor
  + -1 more
From the moment we walked into the shop we felt very comfortable. Selection of product was excellent and we received great guidance on things to consider. Scheduling was no problem and installation was equally smooth and trouble free - exactly what we wanted. Everything went so well that there is not much else to say. We will use Brown's again when we replace more of our flooring.
Description of Work: One room of hardwood flooring. One room and stairs carpeted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

ANN & DAVE C.
06/2013
5.0
flooring contractor
  + -1 more
It was as smooth as silk. The guys were right on time and very up front about everything. They did a great job with the installation!
Description of Work: He put in new linoleum flooring in the bathroom and the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

barbara f M.
06/2013
5.0
flooring contractor
  + -1 more
They had to take out my carpeting and then install the laminate. The men were very good at their job. They were careful,courteus, and very professional. The carpeting was removed and by noon they were putting down the flooring. The job took three days and the end result was amazing. It turned out to be even more beautiful than I thought. I am very satisfied with this job and would definitely recommend them to my friends.
Description of Work: Installed new laminate flooring in my dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

eugene K.
05/2013
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
The quality of the work is great. They prices are great. I wouldn't go anywhere else.
Description of Work: They re-carpeted the house and added some wood flooring. They also worked on the flooring in a breezeway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John C. B.
04/2013
5.0
carpet installation
  + -1 more
Janice was wonderfully patient with us in their well stocked showroom, and most helpful to us in the selection process. Bob measured at our home and was very complete in answering questions. Charles did a very professional job installing the carpets in two bedrooms and satisfied all our requested needs. There was a small problem with a door hardware we noticed later, but Charles showed up quickly to take care of it fully. Wonderful company, products, and people. Carpets look great!
Description of Work: Salesroom service, delivery, and installation of carpet in two bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

denise U.
04/2013
5.0
flooring contractor
  + -1 more
Husband called Brown's, set up a time to take in carpeting, and they called in about a week to say it was done and ready to be picked up. Simple.
Description of Work: Had a piece of carpeting cut & edges bound. Looks great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Barbara and William M.
03/2013
5.0
flooring contractor
  + -1 more
This is the fourth time we have used Brown's Flooring in our home (2 vinyl floors and 2 carpet installations.) We continue to be pleased with their expertise, professionalism, and courtesy. The installer, Ken, is superb. He is a perfectionist, detail oriented, friendly, and I trust him to do a perfect job. I will continue to use Brown's Flooring for our flooring needs. We have been very satisfied.
Description of Work: Brown's Flooring removed the old vinyl floor from our laundry room and replaced it with a new vinyl.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$663

HAROLD and TRINH G.
03/2013
5.0
carpet installation
  + -1 more
I think this company is awesome. This is the third time I've had them back in to replace carpeting. Previously they did my basement and stairs, as well as the second floor landing area. Bob Workman measured my rooms. Janice showed me a variety of carpet styles. She pointed out what she had on sale. And, Janice scheduled the same installer I had been very satisfied with twice before. I highly recommend this company!
Description of Work: Brown's flooring replaced carpeting in four bedrooms of my home. Since the house is occupied, they had to disassemble and move furniture before they could remove the old carpeting and pad. They laid down a new premium pad and carpeting. They then moved the furniture back and reassembled everything. It took Brown's flooring two days to do all of this.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Micheal & Barbara Y.
03/2013
5.0
hardwood floor
  + -1 more
I would give them A's all the way across the board. The service and the craftsmanship were excellent and I would use them again in the future.
Description of Work: We had a bamboo floor installed in our living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

JEFF S.
03/2013
5.0
flooring contractor
  + -1 more
In the store, Janice was very helpful and patient with us, as we spent over an hour trying to determine what we liked best. She let us take samples home to see how they looked. We eventually settled on Quickset Rustique laminate flooring. The owner, Bob Workman, visited our home to measure and offer more great advice. The installer, Ken, did a fantastic job. He paid great attention to detail, and showed great craftsmanship in completing the work. We will definitely call Brown's Flooring again for our next flooring job.
Description of Work: We contracted to have about 600 sq feet of laminate flooring installed. This replaced carpet in our living and dining rooms, and vinyl in our kitchen. The job also included installation of laminate on three steps leading to our family room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,900

Contact information

8517 Westfield Blvd, Indianapolis, IN 46240

http://www.brownsflooring.net

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Unfinished Carpentry

FAQ

Brown's Flooring is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 2:00 PM

Brown's Flooring accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Brown's Flooring offers free project estimates.
Yes, Brown's Flooring offers eco-friendly accreditations.
Yes, Brown's Flooring offers a 5% senior discount.
No, Brown's Flooring does not offer emergency services.
Yes, Brown's Flooring offers warranties.
Brown's Flooring offers the following services: Flooring Sales & Installation - Carpet, No-Wax Vinyl, Laminate, Hardwood, Vinyl Tile, Vinyl Plank, Carpet Binding, & Custom Area Rugs.
Installation of floors not purchased through Brown's, sales or installation of ceramic tile or oriental rug repair.

Contact information

8517 Westfield Blvd, Indianapolis, IN 46240

http://www.brownsflooring.net

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM