Brown's Flooring

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

About us

Bob Workman, owner and operator of Brown's Flooring, welcomes you to our showroom to view the many flooring selections we offer; take home samples to be sure your new flooring works in your home's lighting; and, receive a free estimate - no obligation. Brown's Flooring has been serving Indianapolis and it's surrounding areas since 1984. Bob has been in the business for over 20 years and has owned Brown's Flooring since 2004. Uses subs (which have been with company for minimum 15 years up to 30 years). Cost is determined by the job. Ask about angie's list discount (cannot be used with any other offer).

Business highlights

41 years of trusted experience
Women Owned & Operated
Veteran Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated

Services we offer

Flooring Sales & Installation - Carpet, No-Wax Vinyl, Laminate, Hardwood, Vinyl Tile, Vinyl Plank, Carpet Binding, & Custom Area Rugs.

Services we don't offer

Installation of floors not purchased through Brown's, sales or installation of ceramic tile or oriental rug repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9484 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 401-425 of 484 reviews

LINDA G H.
05/2019
5.0
carpet installation
  + -1 more
Great ~ repeat customer.
Description of Work: 264 Square Feet of Carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,208.67

Response from Brown's Flooring
Thanks [Member Name Removed] !!! Bob

LINDA G H.
04/2019
5.0
flooring contractor
  + -1 more
Meticulous job.
Description of Work: 861 square feet of carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,880.14

Response from Brown's Flooring
Thanks so much. Look forward to working with you again.

MARILYN S.
10/2017
5.0
carpet installation
  + -1 more
Did a wonderful job
Description of Work: Put in 2 rooms of carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

melissa G.
09/2017
5.0
carpet installation, flooring contractor
  + 0 more
Excellent!!!
Description of Work: Carpeting, laminate and vinyl flooring installed. carpet layers and laminate/vinyl layer are all top-notch!!!! A great family run business!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martin H.
02/2017
5.0
flooring contractor, hardwood floor
  + 0 more
Excellent job.
Description of Work: Provided and installed new hardwood floors in kitchen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bonnie S.
12/2016
5.0
ceramic tile, hardwood floor
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

DENNIS & DEBORAH W.
06/2016
5.0
flooring contractor
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

will S.
05/2016
5.0
flooring contractor
  + -1 more
unknown
Description of Work: From the minute that we walked into the showroom to the end of the installment, we were very pleased with this company. Justin patiently helped with narrowing down our preferences. We were VERY pleased that, when we mentioned having cats, he politely mentioned that some types of carpet could be harmed by claws. The installers were very polite,efficient and professional. We also appreciated the recommendation of a carpet cleaning company to maintain the warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,450

Joe L.
04/2016
5.0
flooring contractor
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Janet K.
03/2016
4.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: We visited the store to look at and order carpet. We had used Brown's Flooring in 2005 to re-carpet and put down new flooring in 60% of our house and we were satisfied. The in-store visit was great: lots of help and they worked within our budget. We scheduled a date for the installation before leaving the store. I took off work for the installation day but no one showed up. I called the store to verify that I had the correct date. They said we weren't on the schedule for that day. They did research it and found that they had indeed scheduled us for that day, but it hadn't gotten put on the installer schedule. I was quite upset because taking a day off work for me is like moving a mountain. They apologized and we rescheduled for a Saturday installation so I wouldn't have to take another day off work. The installer came as scheduled. Old carpet & padding removed; new padding and carpet installed. Very happy with installation and service. However, I would call a few days ahead of time next time to make sure I don't waste a whole day off work! As far as price, I feel we could have gotten it done for less somewhere else but we had used them in the past and were very happy with them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$1,900

SANDRA P.
01/2016
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Brown's Flooring installed "floating" laminate in my kitchen and entry/hall. They repaired a crack and uneven area in the concrete of the entry prior to installation. The installer was very attentive to detail and the job was well done. My experience with this service provider was very positive and I would recommend Brown's Flooring to others.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jerri J.
12/2015
5.0
flooring contractor
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,000

ELESE N.
12/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: We were looking at hardwood flooring. We have postponed the project, but they were very well priced for quality materials. We knew of their reputation even before finding them on Angies list.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

STEPHEN & ILA M.
09/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: They installed some carpeting for us. They will be coming back this week to tear up some other flooring and install vinyl flooring. So far, everything has gone very smooth. They moved furniture and they were very careful. The two people that came out were very efficient and quicker than I was expecting. They cleaned up very well and the cost was reasonable.
Rating CategoryRating out of 5
Yes, I recommend this pro

Laura M.
09/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Excellent to work with, great customer service! Will be a return customer!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Charlotte L.
08/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Installed carpet in bedroom, hall, living room and dining room. Pulled up old carpet and disposed of same. Moved furniture. They arranged the carpet pull up one morning so my handyman could secure creaky floors and then installed the carpet next day. All went as they said it would. All folks were pleasant, knowledgable and helpful. I was impressed and would recommend to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Ralph J.
07/2015
5.0
flooring contractor, hardwood floor
  + 0 more
.
Description of Work: Replaced wood floor under the refrigerator where the ice maker had leaked. |very professional in their repair and job was done to perfection.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Clarence & Gloria W.
06/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Cleaned two loveseats

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Jayne V.
05/2015
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
.
Description of Work: Brown's Flooring did an excellent job installing hardwood floors & carpeting. Only complaint was when the owner Bob called & scheduled the appointment for Monday thru Wednesday for the hardwood floors, & I confirmed these dates, no one showed up on Monday. When I called, I was told I was scheduled for Wednesday - Friday. That was a little irritating since I work two day a week, I planned to be home Mon-Wed & workThurs-Friday. Then carpeting was scheduled for following Monday, the crew was sick. Bob did work with me & he got another crew to come after they finished another job. They did one bedroom on Mon, then came back on Tues for the other bedroom. The floors look great, very happy with the results

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

MAURICE D.
01/1999
5.0
flooring contractor
  + -1 more
AFTER SOME PROBLEMS THEY TALKED TO THE OWNER AND HAD THEM RESOLVED. DID NOT PAY UNTIL SATISFIED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LAURA W.
08/1998
1.0
flooring contractor
  + -1 more
RUDE; UNPROFESSIONAL; VERY INCONVENIENT--DID NOT COME WHEN SUPPOSED TO.
Rating CategoryRating out of 5

JEAN S.
04/1998
5.0
flooring contractor
  + -1 more
WORK WAS VERY WELL DONE. HELPFUL PERSONNEL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bev L.
03/1998
5.0
flooring contractor
  + -1 more
MORE $ THAN ESTIMATED, BUT A FINE JOB.
Description of Work: INSTALLED LINOLEUM IN KITCHEN, BATH AND HALL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dolores K.
07/1997
5.0
flooring contractor
  + -1 more
DOUG MOSCHELL, 253-1942, WAS FRIENDLY AND HELPFUL. THEY DID A NICE JOB OF INSTALLING THE NEW VINYL FLOOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BUDDY B.
05/1997
5.0
flooring contractor
  + -1 more
WONDERFUL SELECTION. BEST CARPET AND VINYL INSTALLATION EVER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

8517 Westfield Blvd, Indianapolis, IN 46240

http://www.brownsflooring.net

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Unfinished Carpentry

FAQ

Brown's Flooring is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 2:00 PM

Brown's Flooring accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Brown's Flooring offers free project estimates.
Yes, Brown's Flooring offers eco-friendly accreditations.
Yes, Brown's Flooring offers a 5% senior discount.
No, Brown's Flooring does not offer emergency services.
Yes, Brown's Flooring offers warranties.
Brown's Flooring offers the following services: Flooring Sales & Installation - Carpet, No-Wax Vinyl, Laminate, Hardwood, Vinyl Tile, Vinyl Plank, Carpet Binding, & Custom Area Rugs.
Installation of floors not purchased through Brown's, sales or installation of ceramic tile or oriental rug repair.

Contact information

8517 Westfield Blvd, Indianapolis, IN 46240

http://www.brownsflooring.net

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM