Bob Workman, owner and operator of Brown's Flooring, welcomes you to our showroom to view the many flooring selections we offer; take home samples to be sure your new flooring works in your home's lighting; and, receive a free estimate - no obligation. Brown's Flooring has been serving Indianapolis and it's surrounding areas since 1984. Bob has been in the business for over 20 years and has owned Brown's Flooring since 2004. Uses subs (which have been with company for minimum 15 years up to 30 years). Cost is determined by the job. Ask about angie's list discount (cannot be used with any other offer).
WE WENT TO THE RETAIL LOCATION FIRST TO PICK OUT SOME SAMPLES OF LAMINATE FLOORING. THEY ALLOWED US TO TAKE SEVERAL SAMPLES HOME WITH US. THEY SCHEDULED BOB TO COME OUT TO OUR HOUSE TO TAKE AN OFFICIAL MEASUREMENT AND GIVE US A FINAL PRICE. WE ARE STILL DECIDING ON WHICH TYPE OF FLOORING WE WANT, BUT IF WE DECIDE ON LAMINATE, WE WILL DEFINITELY BE CALLING BROWN'S FLOORING.
Description of Work: SALES AND INSTALLATION OF LAMINATE FLOORING FOR A ROOM IN OUR HOUSE.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
PAUL & GLORIA W.
09/2005
5.0
carpet installation
 + -1 more
PAST EXPERIENCE WAS EXCELLENT. THEY ARRIVED ON TIME DID INSTALLATION QUICKLY IN AN EXCELLENT MANNER AND WERE PLEASANT TO BE AROUND. WOULD RECOMMEND TO ANYONE.
Description of Work: DID NOT USE BECAUSE THEY DID NOT HAVE COLOR AVAILABLE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1
Richard S.
09/2005
5.0
flooring contractor
 + -1 more
EXCELLENT SUB CONTRACTORS ON DIFFICULT INSTALLATION.
Description of Work: INSTALLED VINYL FLOOR.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Marvin R.
09/2005
5.0
hardwood floor
 + -1 more
THE ESTIMATOR WAS ON TIME AS WAS THE PERSON WHO COMPLETED THE FLOOR FINISHING.
Description of Work: OUR HARDWOOD FLOORS WERE REFINISHED.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Greg L.
08/2005
5.0
carpet installation
 + -1 more
THEY BROUGHT SAMPLES AND MEASURED AND GAVE ME AN ESTIMATE.
Description of Work: ESTIMATE FOR FLOORING.
Rating Category
Rating out of 5
professionalism
5.0
Yes, I recommend this pro
K W.
07/2005
5.0
flooring contractor
 + -1 more
I WOULD USE THIS COMPANY AGAIN, WITHOUT RESERVATION. BOB WORKMAN, OWNER OF THE COMPANY, WAS ON TIME FOR THE ESTIMATE APPOINTMENT, AND VERY PROFESSIONAL. HE WAS MORE KNOWLEDGEABLE ABOUT THE INSTALLATION PROCESS THAN THE OTHER COMPANY THAT PROVIDED AN ESTIMATE, WAIT TIME FOR INSTALLATION WAS ONLY A FEW DAYS, AND THE ESTIMATE WAS LESS THAN THE OTHER BID FOR THE EXACT SAME FLOORING MATERIAL. KEN, THE FLOOR CRAFTSMAN, WAS PUNCTUAL, POLITE AND CONSCIENTIOUS, PAID ATTENTION TO DETAIL, MOVED FURNITURE CAREFULLY, AND CLEANED UP EVERYTHING BEFORE LEAVING FOR THE EVENING. ALSO, HE REPAIRED ANOTHER FLOOR FOR US WITH THE SAME CRAFTSMANSHIP AND ATTENTION TO DETAIL.
Description of Work: INSTALLED LAMINATE FLOORING IN THE MASTER BEDROOM AND CLOSET. ALSO REPAIRED A LAMINATE FLOOR THAT HAD BEEN INSTALLED BY ANOTHER COMPANY.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
DAVE AND JANET K.
06/2005
5.0
carpet installation, flooring contractor
 + 0 more
THIS HOME IMPROVEMENT PROJECT WAS A PLEASANT EXPERIENCE. IRENE, OUR SALESPERSON, WAS EXTREMELY HELPFUL WITH THE CARPET AND VINYL FLOORING SELECTION. SHE DROVE DOWN THE NEXT DAY TO PERSONALLY MEASURE THE ROOMS FOR THE CARPET AND VINYL. KEN, OUR INSTALLER, DID A MAGNIFICENT JOB. WE THINK HE'S ONE OF THE BEST IN THE BUSINESS. HE'S COURTEOUS, VERY EFFICIENT, AND EXTREMELY KNOWLEDGEABLE. WE WILL BE REMODELING 2 MORE ROOMS IN THE FUTURE AND WE WILL NOT HESITATE WORKING WITH BROWN'S FLOORING, IRENE, AND KEN, AGAIN. THANK YOU FOR A JOB WELL DONE AND THE ANGIE'S LIST DISCOUNT.
Description of Work: PUT DOWN NEW CARPETING AND VINYL FLOORING IN 4 ROOMS, HALLWAY AND STAIRS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,877.56
STEVEN & MICHELE G.
05/2005
5.0
carpet installation
 + -1 more
VERY HELPFUL AND KNOWLEDGEABLE. LOTS OF SELECTIONS FOR INDOOR/OUTDOOR CARPETING.
Description of Work: REPLACED CARPET ON SCREENED-IN PORCH.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$560
DAVID AND CHARLENE W.
05/2005
5.0
carpet installation, flooring contractor
 + 0 more
FROM START TO FINISH IRENE WAS VERY HELPFUL AS WELL AS PATIENT. SHE MADE GOOD SUGGESTIONS AND HELPED MAKE THIS EASIER THAN EXPECTED. SHE WENT ABOVE AND BEYOND BY COMING OUT ON HER DAY OFF TO TAKE MEASUREMENTS AND GIVE US A PRICE QUOTE. THE JOB WAS STARTED ON TIME AND DONE IN A TIMELY FASHION. THE INSTALLATION WENT GREAT. THE INSTALLERS WERE VERY GOOD AND CLEANED UP AFTER THEY WERE DONE. THERE WAS VERY LITTLE WASTE. IRENE DID A GREAT JOB WHEN MEASURING BOTH FLOORING AND CARPET. DURING THE LAST DAY OF THE CARPET INSTALLATION, SHE CAME TO THE HOUSE AND CHECKED ON THE PROGRESS. I WOULD RECOMMEND HER AND BROWN'S FLOORING.
Description of Work: FLOORING REPLACED IN 2 BATHROOMS. FLOORING ADDED GOING FROM THE LIVING ROOM TO THE PATIO. NEW CARPET THROUGHOUT THE ENTIRE HOUSE.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$6,600
JANE & KEVIN C.
05/2005
5.0
flooring contractor
 + -1 more
WONDERFUL, AS ALWAYS, ON TIME, EXCELLENT COMMUNICATION, VERY GOOD RATES. REPEAT CUSTOMER.
Description of Work: THIS IS THE FOURTH JOB WE HAVE HAD THIS COMPANY PERFORM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Jenny P.
04/2005
5.0
flooring contractor
 + -1 more
VERY PROFESSIONAL. WORK DONE JUST AS DESCRIBED IN ESTIMATE. VERY CLEAN; NO MESS LEFT EVEN THOUGH THE WORK TOOK THREE DAYS.
Description of Work: LAMINATE FLOORING INSTALLED IN KITCHEN AND LAUNDRY ROOM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
STUART & BARB W.
03/2005
5.0
carpet installation
 + -1 more
WONDERFUL EXPERIENCE. NOT ONLY WAS BOB VERY PROMPT ON GIVING US THE PRICE QUOTE, INSTALLATION WENT AHEAD OF SCHEDULE.
Description of Work: OLD BASEMENT CARPET REMOVED AND FLOOR SCRAPED, TACK STRIPS GLUED DOWN AND NEW CARPET INSTALLED. INDIVIDUAL BINDING DONE ON EACH OF 12 STEPS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
ALAN E.
02/2005
5.0
carpet installation
 + -1 more
I HAVE USED BROWN'S FLOORING IN THE PAST AND WILL USE THEM AGAIN. THEY EMPLOY TOP NOTCH INSTALLERS. KEN DID AN EXCELLENT JOB WITH THE LAMINATE FLOORING. HE TAKES A LOT OF PRIDE IN HIS WORK AND IS VERY EXPERIENCED. KEITH AND TOM INSTALLED THE CARPET AND ALSO DID AN EXCELLENT JOB. THEY WERE CAREFUL NOT TO MAKE ANY MARKS ON THE WALLS AND WORKED VERY WELL TOGETHER. I WAS COMFORTABLE HAVING THESE PEOPLE WORK IN MY HOME. BOB WORKMAN IS GREAT TO WORK WITH AND LET ME KEEP SAMPLES FOR AS LONG AS IT TOOK ME TO MAKE A DECISION.
Description of Work: LAMINATE FLOORING WAS INSTALLED IN THE KITCHEN, HALL, AND LAUNDRY ROOM. CARPETING WAS INSTALLED IN THE REST OF THE HOUSE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
John E.
02/2005
5.0
hardwood floor
 + -1 more
ESTIMATOR WAS VERY HELPFUL. PRICE WAS MUCH BETTER THAN OTHER ESTIMATES. INSTALLERS CAME WHEN PROMISED, WORKED QUIETLY AND DILIGENTLY AND DID EXCELLENT WORK. WE ARE VERY PLEASED.
Description of Work: TOOK UP OLD PARQUET FLOORING AND SOME CARPET AND INSTALLED HARDWOOD IN HALL. CARPET MAN REPAIRED TWO STEPS THAT WERE STAINED FOR JUST THE SERVICE CALL FEE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,885
BILL C.
01/2005
5.0
carpet installation
 + -1 more
IRENE WAS VERY KIND AND REALLY HELPED ME A LOT. SHE HAS THE PATIENCE OF JOB!!! I HAD ALREADY BEEN SOMEWHERE ELSE AND WAS PRETTY SURE THAT I WOULD BUY FROM THEM. BUT BEING A GOOD SHOPPER, I DECIDED THAT I WANTED TO CHECK OUT ANOTHER SOURCE. IRENE DID NOT HAVE EXACTLY WHAT I WANTED IN CARPET. HER PRICE WAS VERY COMPETITIVE, EXCEPT FOR THE LAMINATE THAT I HAD CHOSEN. I WOULD RECOMMEND BROWN'S, EVEN THOUGH I DID NOT PURCHASE FROM THEM.
Description of Work: CARPET IN THE ENTIRE HOME, PLUS LAMINATE IN KITCHEN AND DINING ROOM.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
JIM & ANN C.
01/2005
5.0
carpet installation
 + -1 more
I WENT TO BROWN'S BECAUSE THEY WERE SO GOOD TO WORK WITH ON MY KITCHEN FLOOR ONE AND HALF YEARS AGO. I WAS NOT DISAPPOINTED WITH THAT JOB. THEY WERE VERY HELPFUL. THEY EVEN ORDERED LARGER SAMPLES OF TWO COLORS I WAS CONSIDERING AT NO EXTRA COST TO ME. THE COMPANY WAS ON TIME WITH THE INSTALLATION PROCESS. THEY PROVIDED QUALITY WORK.
Description of Work: THE COMPANY HELPED ME PICK OUT APPROPRIATE CARPET AND INSTALLED IT.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARK R.
01/2005
5.0
flooring contractor
 + -1 more
EXCELLENT INSTALATION. INSTALLER DID A BETTER JOB THAN I THOUGHT COULD BE DONE AROUND A STONE FIREPLACE.
Description of Work: INSTALLED HARDWOOD LAMINATE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
TIMOTHY E & CARRIE L C.
12/2004
5.0
carpet installation
 + -1 more
WE WERE VERY IMPRESSED WITH BROWN'S! IRENE AT BROWN'S CARPET WAS VERY PATIENT AND PLEASANT TO WORK WITH. WE SHOPPED AT SEVERAL STORES WE FOUND AT ANGIE'S LIST, AND WE FOUND THE PRICES AND QUALITY AT BROWN'S TO BE THE BEST, BY FAR! THE TWO INSTALLERS WERE VERY CLEAN, PUNCTUAL, AND PROFESSIONAL. WE HIGHLY RECOMMEND THEM.
Description of Work: WE HAD CARPET INSTALLED IN A LIVING ROOM, HALLWAY, AND THREE BEDROOMS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
ROBERT & SYLVIA B.
12/2004
5.0
flooring contractor
 + -1 more
WONDERFUL, VERY NICE WORK AND EVERYTHING GREAT.
Description of Work: INSTALLED LAMINATE FLOORING.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
AMELIA & SCOTT R.
11/2004
3.0
carpet installation
 + -1 more
WE HAD THE RUG IN OUR HOUSE FOR ABOUT TWO WEEKS WITH BOOKS STACKED UP AROUND THE SIDES TO TRY AND MAKE THE EDGES GO DOWN. IT DID NOT WORK. AT FIRST, THE BINDING WAS A DARKER COLOR AND DID NOT MATCH. THEY DID CHANGE THE BINDING AND NOW THE COLOR OF THE BINDING IS FINE. THEY SAID THAT THEY WOULD FIX THE RUG, AND ALSO TOLD MY HUSBAND THAT SEAGRASS WILL NOT LIE FLAT. I HAVE ANOTHER SEAGRASS RUG THAT I PURCHASED SOMEWHERE ELSE, AND IT LIES AS FLAT AS A PANCAKE.
Description of Work: I HAD THEM MAKE A RUG (A SEAGRASS COLOR).
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0
$379.97
Response from Brown's Flooring
THIS WAS AN UNFORTUNATE SITUATION WHERE THE CUSTOMER INSISTED ON A CERTAIN FLOORING MATERIAL, IN SPITE OF WARNINGS ABOUT POSSIBLE UNDESIRABLE QUALITIES ASSOCIATED WITH IT. THE MANUFACTURER OF THIS MATERIAL DOES NOT GUARANTEE THAT IT WILL LAY FLAT UNDER CERTAIN CONDITIONS DUE TO THE FACT THAT IT IS A NATURAL PRODUCT, INSTEAD OF MAN-MADE. WHEN THE CUSTOMER WAS NOT HAPPY WITH THE BINDING COLOR, WE AGREED TO CHANGE IT AT OUR COST. THEY DID NOT MAKE US AWARE OF THE PROBLEM FOR TWO WEEKS AFTER THE RUG WAS PICKED UP. IT WAS ANOTHER TWO WEEKS BEFORE THE CUSTOMER CAME IN TO CHOOSE A BINDING COLOR THEY WOULD BE HAPPY WITH. BECAUSE OF THIS, WE FEEL A "D" FOR PUNCTUALITY IS RATHER UNFAIR. IN ADDITION, THE BINDING THEY PICKED OUT WAS MORE EXPENSIVE. WITHOUT ANY ARGUMENT OR ADDITIONAL COST TO THE CUSTOMER, WE REPLACED THE BINDING AND INSERTED WEIGHTS IN THE CORNERS IN AN EFFORT TO ENSURE THAT IT LIES FLAT. WE FEEL WE MADE EVERY EFFORT TO ENSURE CUSTOMER SATISFACTION.
GERRY K.
11/2004
5.0
flooring contractor
 + -1 more
THIS WAS A COMPLICATED FLOORING JOB BECAUSE THEY HAD TO CUT AROUND THE WATER HEATER, THEY MOVED THE WASHER AND DRYER AND THEY HAD TO CUT AN OPENING IN THE FLOOR TO GET TO THE CRAWLSPACE UNDER THE HOUSE. THEY DID A REALLY GOOD JOB IN HIDING THE SEAMS. THEY WERE EFFICIENT AND PROFESSIONAL. THEY WERE POLITE, GOOD MEN. I ALSO USED THIS COMPANY TO REFINISH MY KITCHEN HARDWOOD FLOOR. EXCELLENT SERVICE FROM WONDERFUL PEOPLE. THEY WERE CLEAN, AND THE DUST WASN'T AN ISSUE. IT LOOKS LIKE A BRAND NEW FLOOR NOW THAT THEY WERE DONE. I'M SURPRISED AT THE HIGH LEVEL OF QUALITY. THEY WERE RESPONSIVE, KEPT IN CONSTANT COMMUNICATION, COVERED EVERYTHING FOR ME & I'M VERY PLEASED.
Description of Work: THEY TORE UP THE OLD FLOORING WHICH WAS HARDWOOD, THEY TORE OUT THE SUB-FLOOR, THEY INSTALLED A NEW SUB-FLOOR, AND THEY INSTALLED NEW LINOLEUM. THIS WAS ALL DONE IN MY LAUNDRY ROOM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Margaret T.
10/2004
5.0
carpet installation
 + -1 more
THEY WERE EASY TO WORK WITH, THE SELECTION WAS MEDIUM. EVERYTHING ELSE WAS VERY GOOD. THE INSTALLERS CLEANED UP WELL AND WERE PROFESSIONAL.
Description of Work: THEY DID SOME CARPET REPLACEMENT TO A SMALL SECTION OF OUR HOME.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$900
JOAN & JACK F.
09/2004
5.0
carpet installation
 + -1 more
VERY PLEASED WITH THE OVERALL SERVICE OF BROWN'S. BOB, WORKMAN, WAS VERY HELPFUL. HIS SALESMANSHIP IS TOP NOTCH. WOULD RECOMMEND HIM AND THE COMPANY, AS WELL AS, OTHER HELPFUL STAFF. THIS IS SECOND TIME WE'VE ORDERED CARPETING FROM BOB. ALSO HAD TOP NOTCH INSTALLERS WHO DID AN EXCELLENT JOB. REASONABLY PRICED.
Description of Work: HAD CARPETING INSTALLED IN GREAT ROOM.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,450
Michael L.
08/2004
5.0
carpet installation
 + -1 more
THEY DID A VERY NICE JOB. IN ADDITION TO THE CARPET WE PURCHASED, THEY LAID CARPETING ON OUR STAIRS THAT WE ALREADY HAD. THE CARPET WAS 10 YEARS OLD AND THE BACKING WAS STIFF AND MADE THE INSTALLATION MORE DIFFICULT, BUT HE DID IT GRACIOUSLY WITHOUT SAYING A WORD AND IT LOOKS GOOD. I WAS IMPRESSED WITH THEIR WILLINGNESS TO WORK WITH US. WE DIDN'T COMPARE PRICING, AS WE HAD A TIGHT TIME FRAME TO GET THE WORK DONE.
Description of Work: THEY INSTALLED CARPET FOR US.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DORIS W.
08/2004
5.0
flooring contractor
 + -1 more
THEY DID A NEAT AND RELIABLE JOB. THEY WERE FLEXIBLE WITH SPECIAL REQUESTS, VERY ACCOMMODATING, AND COURTEOUS. THE JOB WAS COMPLETED SOONER THAN WAS ESTIMATED.
Description of Work: THEY GAVE US AN ESTIMATE AND THEN INSTALLED FLOORING ON TOP OF CERAMIC TILE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Flooring Sales and Installation,
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Unfinished Carpentry
FAQ
Brown's Flooring is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Brown's Flooring accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa