Brothers Floor Covering Inc

WEVE WORKED WITH THEM BEFORE AND HAVE HAD NO PROBLEMS WITH THAT FLOOR EITHER! GREAT WORK!

THE WORKMANSHIP WAS NO PROBLEM. THE SERVICE WAS NOT GOOD. I WAS THE ONE THAT HAD TO CALL THEM AND FOLLOW-UP EVERY TIME. ONE TIME A MAIN SAID HE DIDNT CALL BECAUSE HE DIDNT HAVE ANYTHING TO TELL ME. I TOLD THEM THEY SHOULD HAVE STAYED IN CONTACT WITH ME ANYWAY.

EXCELLENT WORK. THE WORKMEN WERE VERY RESPONSIVE, LET ME KNOW WHAT THEY WERE DOING, DIDNT CHARGE EXTRA FOR MOVING FURNITURE OR TOILETS. THEY KEPT A WALKWAY AVAILABLE THROUGH THE KITCHEN AS MUCH AS POSSIBLE, AND WERE VERY PLEASANT. IT TOOK A FEW CALLS BEFORE I RECEIVED A RESPONSE FROM THE OFFICE ABOUT ONE ISSUE, BUT THEY RESOLVED IT TO MY SATISFACTION. OVERALL, IT WAS A GREAT EXPERIENCE.

THERE WERE A COUPLE OF PROBLEMS THAT CAME UP - ONE BEING THAT WHEN ONE OF THE TOILETS WAS REPLACED AFTER THE FLOORING WAS LAID, THE TANK LEAKED. THEY PAID FOR THE PLUMBER VISIT AND WORK. THE OTHER ISSUE WAS PAINTING OF THE NEW MOLDING PUT AROUND THE FLOORS. THEY RETURNED TO PAINT THEM. PROBLEMS LIKE THESE ARE ALWAYS POSSIBLE - ESPECIALLY IN A HOME THATS OVER 25 YEARS OLD. I THINK THEY WENT ABOVE AND BEYOND WHAT WAS NEEDED TO MAKE THINGS RIGHT.

EXCELLENT AT LAYING THE FLOOR. DID NOT CALL BEFORE THEY CAME TO HER HOUSE OR SET AN APPOINTMENT. GEORGE THE INSTALLER WAS VERY PROFESSIONAL AND A VERY NEAT. SHE IS GOING TO HIRE THEM FOR CARPETING WITHIN THE NEXT SIX MONTHS. ESTIMATES THAT WERE WRITTEN UP WERE NOT ACCURATE TO TOTAL COST. SHE CALLED AND GOT IT RESOLVED AND THEY CHANGED THE PRICE

MY ENTIRE MOVE INTO THE HOME WAS DELAYED FOR ALMOST 4 WEEKS AT GREAT INCONVENIENCE TO ME BECAUSE BROTHERS DID NOT FOLLOW UP AS THEY SAID THEY WOULD. FINALLY THEY CONTRACTED THE JOB OUT TO JOE BARNES WHO DID A PRETTY GOOD JOB...NEXT TIME I WOULD USE HIM DIRECTLY. I ALSO FELT THE PERSON I SPOKE WITH AT BROTHERS WAS CONDESCENDING AND SOMEWHAT SARCASTIC IN RESPONDING TO MY QUESTIONS. THEY MADE ME WAIT ALMOST A MONTH AND THE ONLY VALUE THEY PROVIDED WAS SERVING AS A MIDDLE MAN, THUS ADDING TO THE COST.

SEEMED A LITTLE HIGH, BUT THE GENTLEMAN WAS VERY COURTEOUS. HE THOUGHT I WOULD HAVE TO HAVE OLDER FLOORING REMOVED IN ORDER TO INSTALL NEW FLOOR, WHICH IS WHY ESTIMATE WAS SO HIGH...

VERY PLEASED WITH THE QUALITY OF WORK, EVERYONE AT BROTHERS WAS FRIENDLY AND HELPFUL. WILL DEFINITELY HIRE THEM AGAIN.

THEY FORGOT TO INSTALL THE HARDWOOD IN A CLOSET AND WHEN I CALLED ABOUT IT THEY TOOK CARE OF IT THE NEXT MORNING--FAST REACTION.

THEIR VERY PERSONABLE AND THEIR WORK IS GOOD.

ORDERED MANY SAMPLES FOR ME UNTIL I FOUND WHAT I WANTED. RIGHT ON TIME FOR INSTALLATION. GREAT JOB. TOOK ME A WHILE TO DECIDE BUT THEY WERENT PUSHY. NO HARD SELL.

WE ARE VERY PLEASED AT THE PROFESSIONAL QUALITY OF WORK, AND THE PEOPLE ARE VERY PLEASANT AND HELPFUL.

THE DID BEAUTIFUL WORK! INSTALLERS WERE VERY PROFESSIONAL & TRUSTWORTHY.

I FELT VERY COMFORTABLE FROM THE TIME I WALKED THROUGH THEIR DOOR TO THE TIME THE JOB WAS COMPLETED. THE ESTIMATOR, INSTALLER AND CUSTOMER SERVICE OVER THE PHONE WERE ALL COURTEOUS AND HELPFUL. THE ESTIMATOR SHOWED US THINGS WE COULD DO OURSELVES TO CUT THE COST. THE INSTALLER DID A GREAT JOB, WAS FRIENDLY AND CLEANED UP AFTER HIMSELF. HE RE-HUNG THE DOOR TO THE BATHROOM - VERY MUCH APPRECIATED.

DID A GOOD JOB. MEMBER HAD TO CALL THEM WHEN CARPET CAME IN. HE WAS ALITTLE UPSET WITH THAT

REALLY NICE & FRIENDLY GUY, WOULD USE AGAIN.

VERY PLEASED WITH THE WORKERS AND THEIR PROFESSIONALISM AND QUALITY OF WORK.

VERY PLEASED WITH THE WORKERS AND THEIR PROFESSIONALISM AND QUALITY OF WORK.

HAPPY WITH ACTUAL WORK DONE BY INSTALL CREW, RATINGS REFLECT OFFICE STAFF. GROUTING PROBLEMS DEVELOPED. THEY AGREED TO REPAIR, SEVERAL NO SHOWS AND EXCUSES FOLLOWED. STILL NO RESOLUTION.

HAPPY WITH ACTUAL WORK DONE BY INSTALL CREW, RATINGS REFLECT OFFICE STAFF. GROUTING PROBLEMS DEVELOPED. THEY AGREED TO REPAIR, SEVERAL NO SHOWS AND EXCUSES FOLLOWED. STILL NO RESOLUTION.

HIGH QUALITY, EXCELLENT SELECTION, VISIT SHOWROOM TO SEE SAMPLES

THE ONLY PROBLEM WAS THAT THEY DID NOT INSTALL FLOOR TRIM BETWEEN THE VINYL IN THE BATHROOM AND THE CARPET IN THE HALL. STATED THEY COULDN'T INSTALL IF WE DIDN'T HAVE IT, BUT NEVER TOLD US TO BUY IT. SAID WE COULD DO IT OURSELVES. MATERIAL COST WILL BE ABOUT $15.00 BUT WE WILL HAVE TO HIRE SOMEONE TO DO IT. AFTER $2000.00, FEEL LIKE THEY COULD INSTALL 23 INCHES OF TRIM TO ANCHOR BETWEEN CARPET AND VINYL.

THE SALES PERSON WAS CHEESY. THE FIRST INSTALLER RATED A IN CLEANLINESS AND COURTESY AND THE SECOND RATED A C.

THE BATH WAS GREAT, BUT THE PERSON WHO DID THE KITCHEN COULD HAVE DONE BETTER.

IT LOOKS NICE, DID IT FAST, AND ACCORDING TO OUR CONTRACTOR THEY DID IT CHEAPER THAN MOST OTHERS WOULD HAVE.