BROAD RIPPLE LOCK SERVICE INC

THIS WAS THE SECOND TIME I HAD USED THIS COMPANY. THEY WERE FAST, FRIENDLY AND EFFICIENT. I HIGHLY RECOMMEND THEM!

VERY FAST, PLEASANT, VERY GOOD WORK

THEY WERE ABLE TO COME OUT VERY QUICKLY. THEY RE-KEYED THE LOCKS AND I HAD A MINOR PROBLEM WITH THEM THAT WEEK. THEY CAME RIGHT BACK AND REPAIRED FOR NO ADDITIONAL CHARGE. VERY PLEASANT AND HELPFUL PEOPLE. HIGHLY RECOMMENDED.

THE SECURITY DOOR ON MY HOME WOULD NOT LOCK AND IT SLAMS SHUT. I THOUGHT THE DOOR WOULD NEED REPLACED BECAUSE IT IS AN OLDER DOOR. SOMEONE FROM HEARTWOOD ENTERPRISES CAME OUR AND SPOKE WITH MY MOM AND SHE WAS TOLD THAT THE DOOR IS FINE AND THAT THE LOCK WOULD NEED REPLACEMENT ALONG WITH THE SPRING AND IT WOULD BE $75 TO REPLACE. SHE WAS TOLD THAT HE WOULD HAVE TO ORDER THE PART AND WOULD CONTACT HER AND LET HER KNOW WHEN IT COMES IN. THAT WAS JULY 23RD (A FEW WEEKS AGO). THIS MORNING I CALLED BROAD RIPPLE LOCK, THEY CAME OUT AND FIXED THE LOCK, JUST WAS IT WAS BENT, USED A SCREWDRIVER AND THE GADGET TO STOP THE DOOR FROM SLAMMING HE WILL BRING OUT TOMORROW AND IT WILL BE $10. KUDOS AND MUCH LOVE TO BROAD RIPPLE LOCK FOR THE CUSTOMER SERVICE AND SERVICE.

I ASKED THEM TO CALL ME SO I COULD BE THERE. THEY SHOWED UP AND I JUST HAPPENED TO BE HOME. THEY DIDNT DO THE JOB RIGHT. THEY WERE SUPPOSED TO CHANGE THE ENTIRE HANDLE AND THEY ONLY CHANGED THE TUMBLER. LOCKSMITH WAS VERY RUDE TO ME.

THIS IS A PLEASANT COMPANY TO WORK WITH.

THEY WERE VERY NICE AND DID A GOOD JOB. I ENJOYED USING THEM AND WOULD USE THEM AGAIN.

THERE WAS A MIX UP IN THE INITIAL APPOINTMENT SO I RATED THE PUNCTUALITY BASED ON THIS ERROR.

HE WAS PUNCTUAL. HE WAS NICE. HE WAS HERE FOR ABOUT 2 TO 3 HOURS. HE WAS VERY PROFESSIONAL. HE DID GREAT WORK AND GAVE GREAT ADVICE. HE WAS EXTREMELY INFORMATIVE. YOU CAN TELL HE LOVES HIS BUSINESS. HE IS VERY EXPERIENCED. WHEN I CALLED, THEY CAME WITHIN ABOUT 5 DAYS. THEY HAVE A STORE.

FRIENDLY AND LESS EXPENSIVE THAN OTHERS; DID GOOD JOB

HE NOTICE THE DOOR WAS OUT OF ALIGNMENT AND FIXED IT.

IMPRESSED WITH THE MAN WHO DID THE WORK /EXCELLENT SERVICE

I DON''T BELIEVE THE THE "SWEAR" TO STATEMENT AT THE END OF YOUR SURVEY IS APPROPRIATE.

WE THOUGHT THAT THEY WERE OLD AND GOING BAD. HE SPRAYED WD40 IN THEM AND THEY ARE WORKING FINE. HE DIDNT EVEN CHARGE US ANYTHING.

HAD TO MAKE 2 EXTRA TRIPS SO HE COULD DO THE JOB, EXCELLENT SERVICE!!!! VERY POLITE & HELPFUL. GLAD SHE GOT HIM FROM ANGIES LIST!!!

THEY WERE A LITTLE MESSY WHILE THEY WERE INSTALLING. THEY ALSO SCRATCHED A WALL.

WE COULD NOT OPEN OUR FRONT DOOR. THE REPRESENTATIVE CAME THE SAME DAY, FIXED THE PROBLEM PROMPTLY, AND CHARGED THE MINIMUM PAYMENT. HE WAS VERY COURTEOUS AND FRIENDLY. I WILL DEFINITELY CALL THEM IF I NEED HELP A LOCKSMITH AGAIN.

GOT THE KEY OUT OF TRUNK IN LESS THAN 2 MINS. GOT RIGHT IN AND RIGHT OUT QUICKLY

HAPPY THAT THEY WERE ABLE TO ACCOMIDATE MY TIMES, VERY GOOD!

HE WAS PROMPT, THEIR PHONE WAS ANSWERED ON OUR FIRST TRY, AND THE REPAIR MAN SEEMED WELL TRAINED.

THEY DID NOT CHARGE ME EVEN SO SMALL

MEMBER WISHES THEM CONTINUED SUCCESS WITH THEIR BUSINESS, THEY ARE CONVENIENTLY LOCATED. MEMBER WOULD RECOMMEND THEM TO ANYONE

DID A GOOD JOB AT A REASONABLE PRICE POLITE STAFF

TWO GUYS, AND THEY WERE VERY NICE...GREAT JOB

MOVING IS STRESSFUL ENOUGH AND THIS COMPANY CAME THROUGH