BROAD RIPPLE LOCK SERVICE INC

EVERYBODY ELSE WAS QUOTING BETWEEN $100-200 AND THEY WENT OUT OF THE WAY TO GET ME BACK ON THE ROAD WHEN EVERYONE ELSE SAID IT WOULD BE 2-3 DAYS.

THEY RESPONDED QUICKLY, EFFICIENTLY AND POLITELY. EVERY ASPECT OF COMPANY WAS A GOOD EXPERIENCE FROM THE FRONT OFFICE TO THE LOCKSMITH MAKING THE INSTALLATION.

IT TURNED OUT THAT THE LATCH RECEPTACLE ON THE DOOR FRAME OF THE SLIDING DOOR HAD SHIFTED, SO WE WERE ABLE TO FIX IT OURSELVES VERY EASILY. BUT IF SERVICES WERE NEEDED AGAIN, WE WOULD CALL LIZ OR CHRIS SMITH WITHOUT HESITATION TO DO THE JOB.

THE LOCKSMITH WAS ON TIME AND DID HIS JOB VERY WELL. I WOULD USE THEM IN THE FUTURE AND RECOMMEND THEM TO ANYONE.

THEY WERE ON TIME, POLITE, PROFESSIONAL AND QUICK. WE WOULD USE THEM AGAIN IF WE HAVE LOCK NEEDS.

THEY SHOWED UP ON TIME AND WERE VERY PROFESSIONAL.

HAVE USED THEM IN THE PAST AND WILL USE THEM IN THE FUTURE.

ARRIVED WHEN HE SAID HE WOULD. WAS FAST AND EFFICIENT.

VERY NICE AND DROPPED WHAT HE WAS DOING TO JUST TAKE CARE OF ME.

ARRIVED ON TIME AND FINISHED WORK QUICKLY.

THE MAN WHO DID THE WORK WAS FINE, AND FRIENDLY, AND I WAS TOTALLY PLEASED WITH THEM.

ON TIME, RESPONSIVE, DID A GOOD JOB AT A REASONABLE PRICE.

I CALLED IN THE MORNING AND DWIGHT, THE TECHNICIAN, ARRIVED EARLY AFTERNOON! VERY PROFESSIONAL. A DELIGHT TO DEAL WITH.

THEY GAVE US TIPS ON WHAT TO DO AND HOW WE COULD FIX IT OURSELVES NEXT TIME.

THE TECHNICIAN WAS VERY PROFESSIONAL, EFFICIENT AND TIMELY. HE STAYED WITH THE TASK UNTIL IT WAS FINISHED TO MY SATISFACTION.

THEY DID A GREAT JOB AT A GREAT PRICE.

THEY WERE GOOD UNTIL THEY WENT THROUGH THE GATE WHERE I TOLD THEM NOT TO GO THROUGH WHERE MY DOG WAS. MY DOG GOT LOOSE. HE EVENTUALLY CAME BACK. THE GUYS GOT THE WORK DONE, CLEANED UP THE MESS. IT WAS TWO BROTHERS.

HAD TO MAKE A FEW TRIPS & ORDER A NEW LOCK BUT THEY RESPONDED QUICKLY, WERE ALWAYS PROMPT. WORKED EFFICIENTLY & WERE PROFESSIONAL.

THE MAN THAT PEFORMED THE WORK WAS EXCELLENT AND VERY POLITE. THE PRICE WE PAID SEEMED VERY REASONABLE FOR THE SERVICE THAT WAS PROVIDED. I CALLED AFTER HOURS, LEFT A MESSAGE, AND MY CALL WAS RETURNED FIRST THING THE NEXT DAY.

I CALLED 3 OF THE COMPANIES A.L. REFERRED ME TO. BROAD RIPPLE AT FIRST SAID THEY COULDN'T COME UNTIL MONDAY, BUT WHEN I TOLD THEM THAT MEANT I WOULD BE LOCKED OUT OF MY HOUSE UNTIL MON. THEY SAID THEY COULD COME RIGHT OVER IF I COULD BE THERE TO MEET THEM. THE FRIEND I HAD STAYED OVERNIGHT WITH TOOK ME RIGHT HOME AND BRLS HAD THE DOOR OPEN IN A FEW MINUTES AND ONLY CHARGED ME $40. 2 OTHER COMPANIES I HAD CALLED WERE GOING TO CHARGE $70.

I WAS VERY PLEASED WITH THE SERVICE. THEY EVEN CAME BACK FOR A SECOND CALL AT NO CHARGE FOR SERVICE THAT WAS UNRELATED TO MY ORIGINAL REQUEST.

SERVICE REPRESENTATIVE WAS ON TIME AND VERY POLITE. COMPANY WAS VERY FLEXIBLE IN SCHEDULING SERVICE.

SINCE I HAD AT AN APPOINTMENT I WAS TOLD I WOULD BE THEIR FIRST CALL OF THE DAY. THEY WOULD BE HERE BETWEEN 8 AND 8:30. NO ONE SHOWED UNTIL 9. OTHER THAN THAT IT WAS ALL VERY GOOD.

ARRIVED RIGHT ON TIME. LOCKSMITH PERFORMING THE SERVICE WAS COURTEOUS AND KNOWLEDGEABLE. I WOULD RECOMMEND THIS COMPANY AND WOULD USE THEM AGAIN.

WHEN I FORGOT MY CHECK BOOK HE WAS NICE ENOUGH TO ALLOW ME TO MAIL HIM THE CHECK. THEY WERE TWO POLITE GUYS WHO WERE ON TIME AND WENT RIGHT TO WORK. THEY DID A GOOD JOB AND I WILL DEFINITELY USE THEM AGAIN.