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BROAD RIPPLE LOCK SERVICE INC

Locksmiths, Doors, Handyman Services,

About us

4-5 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. TRAVEL CHARGE APPLIES. CONTACT: LIZ SMITH OR CHRIS AASEN.

Business highlights

30 years of trusted experience

Services we offer

INSTALL ACCESS CONTROL SYSTEMS, ANY LOCK SERVICE, DEAD BOLT INSTALLATION, DOOR INSTALLATION & DOOR CLOSERS.

Services we don't offer

ALARM SYSTEMS.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9443 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
3%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 176-200 of 443 reviews

DAVID P.
07/2008
5.0
locksmith
  + -1 more
Appointment was on time and the gentleman did the job well.
Description of Work: Change locks on home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$117

Paul M.
07/2008
5.0
locksmith
  + -1 more
Scheduled an appointment in a couple days, and I just drove over and they did the work at their office in about 20 minutes. They were quick, personable, and did a solid job.
Description of Work: They pulled a broken key from one car door, fixed the car trunk lock, and while they were doing this they lubricated the one remaining door lock that was working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

LARRY & DOROTHY ANN M.
07/2008
5.0
locksmith
  + -1 more
He was polite and very professional and very responsive. He came and did his work and did a great job. The overall experience was great and I would recommend them.
Description of Work: Changed the locks and made us some new keys for the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

D W.
07/2008
5.0
locksmith
  + -1 more
Outstanding. Broad Ripple advised me that the other company failed to put 3 pins in each of the locks. The repaired the damage and restored the locks to a safe & secure condition.
Description of Work: Repair & rekey locks damaged by another locksmith company (A-1 Competitive).

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163

JACK & CONNIE D.
07/2008
5.0
locksmith
  + -1 more
He repaired the antique lock very well. He showed up on time.
Description of Work: They repaired an ancient lock on our front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Vicki & Steve M.
07/2008
5.0
locksmith
  + -1 more
Showed on time and did a good job. I would use them again in the future.
Description of Work: Replaced a lock in a door for me

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

DIANE B.
06/2008
5.0
locksmith
  + -1 more
They were quick, their prices are competitive, and they really took pride in their work. I have used them for 15 years!
Description of Work: They changed all of the locks at my daughter's new house, they put in a glass door knob, and dead bolts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$174

William H.
04/2008
5.0
locksmith
  + -1 more
Excellent service. Got here when they said they would and went about the job of replacing the locks efficiently and quickly.
Description of Work: Replaced locks on five doors; produced seven keys for new locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Jon S.
04/2008
5.0
locksmith
  + -1 more
From beginning to end, the experience was excellent. From scheduling a time for the work to the end, the company was factual, professional and exactly what was asked for on this job. No problems at any point.
Description of Work: Broad Ripple Lock Service rekeyed our entire house after its purchase. This included replacing 8 locks and providing 5 keys in addition to the master key set.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$146

FRENCH E.
04/2008
5.0
locksmith
  + -1 more
They were able to repair the lock instead of replacing it which saved us some money.
Description of Work: We had an older front door and the lock was malfunctioning and we couldn't use the key to unlock it from the outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$65

DAYNA M.
03/2008
5.0
locksmith
  + -1 more
The technician arrived at the stated time. He was very friendly and efficient in his work.
Description of Work: The company representative inspected my home for doors that needed to be re-keyed, then re-keyed six locks. He was to cut a padlock/chain off of a gate, but forgot to do that.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

R M.
02/2008
4.0
locksmith
  + -1 more
Called for appointment and scheduled service call two days hence. I informed the lady on the telephone precisely what my problem was and she replied the repairman probably would not have the kit on his truck but the kit is in stock at the shop. Repairman arrived within allotted time and confirmed my diagnosis was completely accurate but he did not have the repair kit on the truck and he would need to return the following day to perform the repair.
Description of Work: Baldwin lock set door latch broke and required repair.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

MARTHA C.
02/2008
5.0
locksmith
  + -1 more
The service was great. They came yesterday and looked at what they needed and came today and called and said that they could come early to do the replacement work. The gentleman was also very pleasant to work with.
Description of Work: They replaced locks on two exterior doors and two storm doors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$161

RICHARD S.
02/2008
5.0
locksmith, doors
  + 0 more
I made contact with company using Angie's List. The company was highly recommended with numerous favorable reports. Chris Aasam came to my home, gave me an estimate, and we ordered the desired storm door. The door was installed on 2/04/08 in expert fashion with fine workmanship displayed.
Description of Work: Installed new storm door and fixed locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$520

BARRY F.
01/2008
5.0
locksmith
  + -1 more
Arrived on time. Finished work expertly and quickly. Friendly and courteous technician. We used this company 15 years ago and had a good experience then as well.
Description of Work: Changed the locks on three doors so all three entries to house are opened with one key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

ALAN R.
01/2008
5.0
locksmith
  + -1 more
Despite the small job, these folks procured the special keys; notified me; all was done within a week.
Description of Work: Broad Ripple Lock Service was able to procure special keys for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

HELEN M.
12/2007
5.0
locksmith
  + -1 more
He did a good job. The price was the best of the 3 I called. They came out the next day.
Description of Work: They installed a lock in the main door (the door from the house to the garage). He keyed it to match the house lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim M.
12/2007
5.0
locksmith
  + -1 more
Very professional and a very good job. I have used them in the past.
Description of Work: Installed a storm door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

KIM A.
12/2007
5.0
locksmith
  + -1 more
Dwight came and replaced 6 locks on our doors. He made 4 keys for us. He had to come back a second time because he determined that one of the doorknob sets needed to be replaced. He ordered it and was back the next week. He was very knowledgeable, fast and friendly. I will definitely call Broad Ripple Lock the next time I need this type of work done!
Description of Work: 6 locks replaced. 1 doorknob set replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

PAULA F.
11/2007
5.0
locksmith
  + -1 more
Everything was great! I just thought the service call prices were just a little high.
Description of Work: They fixed a lock for me.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Laura B.
11/2007
5.0
locksmith
  + -1 more
The locksmith arrived at 10:00 sharp after we had been given a 10-noon time frame. He was pleasant, knowledgeable, and efficient. All locks work smoothly. Work was done within 90 minutes or so. I would definitely use them again.
Description of Work: We had 7 locks re-keyed and one simple knob replaced, with 6 keys (rental with four renters plus two for owners). All doors/locks now use just one key which is wonderful.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164

Russell B.
10/2007
5.0
locksmith
  + -1 more
My experience was great! They showed up in the window of time that they told me, he did the work very quickly, fulfilled all of my requests, and was very knowledgeable. I also thought that the price was extremely reasonable, less than $200 for all of the work that I had done. Great experience all around.
Description of Work: I had 7 locks re-keyed, 1 knob and 1 deadbolt replaced because they were rusting, and 3 keys made.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$185

Stacie K.
10/2007
5.0
locksmith
  + -1 more
Excellent service. They came out promptly and repaired two of the three locks. The third was broken and they ordered a new one and came out a second time to replace it. Very professional and very reasonable.
Description of Work: Repaired three door locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

c C.
10/2007
5.0
locksmith
  + -1 more
They did a good job and I would use them again. They provided great service and were very professional.
Description of Work: They changed the locks on my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

ROBERT M M.
10/2007
5.0
locksmith
  + -1 more
On time, professional, neat and clean.
Description of Work: Fixed damaged lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Contact information

2023 BROAD RIPPLE AVE, Indianapolis, IN 46220

www.broadripplelock.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
9:30 AM - 1:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Doors,
Handyman Services,
Electronic Gadget Repair,
Music Instruction

FAQ

BROAD RIPPLE LOCK SERVICE INC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 6:00 PM

Tuesday: 8:30 AM - 6:00 PM

Wednesday: 8:30 AM - 6:00 PM

Thursday: 8:30 AM - 6:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: 9:30 AM - 1:00 PM

BROAD RIPPLE LOCK SERVICE INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, BROAD RIPPLE LOCK SERVICE INC offers free project estimates.
No, BROAD RIPPLE LOCK SERVICE INC does not offer eco-friendly accreditations.
No, BROAD RIPPLE LOCK SERVICE INC does not offer a senior discount.
No, BROAD RIPPLE LOCK SERVICE INC does not offer emergency services.
Yes, BROAD RIPPLE LOCK SERVICE INC offers warranties.
BROAD RIPPLE LOCK SERVICE INC offers the following services: INSTALL ACCESS CONTROL SYSTEMS, ANY LOCK SERVICE, DEAD BOLT INSTALLATION, DOOR INSTALLATION & DOOR CLOSERS.
ALARM SYSTEMS.

Contact information

2023 BROAD RIPPLE AVE, Indianapolis, IN 46220

www.broadripplelock.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
9:30 AM - 1:00 PM