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BROAD RIPPLE LOCK SERVICE INC

Locksmiths, Doors, Handyman Services,

About us

4-5 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. TRAVEL CHARGE APPLIES. CONTACT: LIZ SMITH OR CHRIS AASEN.

Business highlights

30 years of trusted experience

Services we offer

INSTALL ACCESS CONTROL SYSTEMS, ANY LOCK SERVICE, DEAD BOLT INSTALLATION, DOOR INSTALLATION & DOOR CLOSERS.

Services we don't offer

ALARM SYSTEMS.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9443 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
3%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 443 reviews

F T D.
08/2011
5.0
locksmith
  + -1 more
They were excellent and Iwould highly recommend them.
Description of Work: They replaced the lock on my front and back door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JO ANN M.
08/2011
5.0
locksmith, doors
  + 0 more
They were prompt and very polite and mannerly. They gave me good advice and did an excellent job!
Description of Work: The installed a deadbolt lock on my front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas M.
07/2011
5.0
locksmith
  + -1 more
Went very well. Took 2 trips because he had to order the Schlage ( he had brought the Kwikset on the truck, since I had requested that during set-up phone call.)
Description of Work: Replaced Weiser lock with new Schlage deadbolt lock. I had asked for a Kwikset lock, but the installer recommended the Schlage, and I now agree. It's simpler and more effective than Kwikset.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Mike C.
07/2011
5.0
locksmith
  + -1 more
Asked another locksmith to look at door lock and repair. The person they sent looked at the door lock and said it was too old and could not be repaired. They quoted $700 for a new door lock plus installation. I decided to get a second opinion and called Broad Ripple Lock Service. Chris came over the next day, took the lock apart and told me that he was pretty sure he could get parts to fix it. A few days later he returned with the needed parts and repaired the front door. Excellent service, would highly recommend.
Description of Work: Front door integrated deadbolt and door knob on an older Meridian Kessler home. Key would open the deadbolt but the door knob latch would frequently slip and would not open with key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LINDA G H.
07/2011
5.0
locksmith, doors
  + 0 more
It was fabulous. Trust is most important to me and with Chris's integrity and honesty, I trust him. My ex fiance', another good locksmith, recommended Chris. And now I do too.
Description of Work: He replaced my high security Medeco locks, deadbolts, door knobs, and door hardware on 3 doors. He also installed a very ornate security door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,578.7

Matt B.
05/2011
5.0
locksmith, doors
  + 0 more
Super service. Excellent install quality. Chris is very nice to work with. Would definitely use again.
Description of Work: Re keyed all locks in house. Replaced 2 entry doors into garage with new steel doors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

ELISABETH C.
04/2011
5.0
locksmith
  + -1 more
We appreciated the fact that they came promptly. They were courteous and worked quickly. The small job didn't require two men. I felt the charge was a bit high for what they did, but the Angie's List discount of 10% helped reduce the cost somewhat.
Description of Work: A key had broken in the lock when it was turned, so half of it was stuck in the lock. They came out the morning after I called, and within a few seconds were able to remove the piece out of the lock. They tightened the door hinges to align the lock as well as possible. Also applied oil to moving parts and we purchased 6 new keys @ $2 each. They work easily, unlike the previous ones.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

thomas R.
04/2011
5.0
locksmith
  + -1 more
The service was on time. The problems were diagnosed quickly and the lowest cost answers were provided. The work was done promptly and efficiently and the locks perform perfectly.
Description of Work: Repaired malfunctioning locks. Replaced other locks and re-keyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Roger B.
04/2011
5.0
locksmith
  + -1 more
They were prompt and did the job what they were supposed to do. I would use them in the future if needed.
Description of Work: I have used BROAD RIPPLE LOCK SERVICE INC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TILDEN & CATHY M.
03/2011
5.0
locksmith
  + -1 more
These guys are fantastic! After putting up with a frozen auto trunk lock for three years, I took my car to Chris at Broad Ripple Lock. Chris explained that auto trunk and door locks often become frozen because people use the remote control rather than the key and eventually the lock freezes up to keys. It took Chris about 20 minutes to eventually work the lock free, charging me only $24 for two keys, a key ring and his labor time. He could not have been nicer. He had also ordered for me a new ignition cylinder lock, but before installing it we figured out the problem was with one of my original keys that had become worn. He advised me to get new keys made from my last good original and leave in the old ignition cylinder, even though the new cylinder had already come in. Service just does not get any better than this.
Description of Work: fixed frozen automobile trunk lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24

Michelle C.
03/2011
5.0
locksmith
  + -1 more
They fixed them at a fraction of the cost I thought I was going to have to pay to replace them. They were so friendly and knowledgeable I would not hesitate to use them again.
Description of Work: Fixed two door handles on exterior french doors that were always falling off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

MAE M.
03/2011
5.0
locksmith, doors
  + 0 more
They were wonderful. They were in and out in about 15 minutes. I have used them before and both times they have been wonderful.
Description of Work: They made me a set of keys and I got a deadbolt lock from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

ALEASE H.
02/2011
5.0
locksmith, doors
  + 0 more
I was very pleased. They were very helpful with suggestions and information.
Description of Work: I had a new entry and storm door which they installed. They also installed deadbolts on my other doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARSHA R.
02/2011
5.0
locksmith
  + -1 more
Excellent! Dwayne arrived within an hour of my calling, and did all the work in little over an hour. He was professional and polite. He explained to me what he was doing and showed me where the lock was broken. I would definitely use this company again.
Description of Work: Repaired a broken lock and re-keyed seven locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

John & PAULA M.
02/2011
5.0
locksmith
  + -1 more
They were very courteous and gave us a great price. They were very professional and we will absolutely use them again. They were exceptional.
Description of Work: We used Broad Ripple Lock Service because my daughter locked the bedroom door in my parent's house and my dad was terminally ill and dying. They came out that same day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Art J.
11/2010
5.0
locksmith
  + -1 more
Took it to the shop. They were courteous and effective.
Description of Work: Removed a lock to which the key was lost and made a new key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

LESLEE D.
10/2010
5.0
locksmith, doors
  + 0 more
I have used them twice and they were fine. They were prompt and their price was fair. I did not have to wait as they got back to me right away. They were very professional and knew what they were doing.
Description of Work: I have used the services of Broad Ripple Lock Service Inc this summer. Their services included repairing of the two door locks at my house which broke down one after the other within a month. They had to be attended to immediately as they hindered the security of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ELLIOTT K.
10/2010
5.0
locksmith, doors
  + 0 more
The workman from BR Lock came out and gave me a price and a few choices. I had the work done and it was completed quickly and correctly.
Description of Work: We'd renovated an old house and workmen were in and out for 5-6 months with full access to the keys. After work was completed, we had all doors (both old and new), including the garage doors, rekeyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SHARON M L.
10/2010
5.0
locksmith, doors
  + 0 more
They were very professional. They found the problem immediately and made suggestions as far as replacing the locks. They were prompt, courteous, and knowledgeable.
Description of Work: They did some repairs to a lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn R.
10/2010
5.0
locksmith
  + -1 more
Clear reasonable pricing over the phone. Easy to schedule. Punctual and work done quickly. No left over mess. Got what I asked for.
Description of Work: change locks on 4 doors inside and out; extra keys

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

SARAH M.
10/2010
5.0
locksmith
  + -1 more
The company responded to my call promptly, and was able to rekey my locks the next day. The two service people were very polite, and finished the job in less than 45 minutes. They were able to make additional keys for me on sight. I would definitely use them again!
Description of Work: Re-keyed 5 locks and made new keys

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Robert L.
10/2010
5.0
locksmith
  + -1 more
They arrived on time and rekeyed all of the doors in about an hour. Excellent workmanship and friendly.
Description of Work: Thirteen door rekeys

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Matt A.
09/2010
5.0
locksmith
  + -1 more
They were on time and done within minutes. Could not be happier. Thanks!!
Description of Work: Fixed front dook lock and replaced back door lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Holly H.
09/2010
5.0
locksmith
  + -1 more
They did a really good job. They were timely and the price was reasonable.
Description of Work: They re-keyed all the locks in my new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ANTHONY & SUZANNE D.
08/2010
5.0
locksmith
  + -1 more
Excellent. Replaced tumbler on back door immediately. Set up appointment to come back next day to replace door knob and set key to same key as before. Professional, efficient, priced right.
Description of Work: Door lock would not turn with key to enter house. Back door lock stiff and difficult to open also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

2023 BROAD RIPPLE AVE, Indianapolis, IN 46220

www.broadripplelock.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
9:30 AM - 1:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Doors,
Handyman Services,
Electronic Gadget Repair,
Music Instruction

FAQ

BROAD RIPPLE LOCK SERVICE INC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 6:00 PM

Tuesday: 8:30 AM - 6:00 PM

Wednesday: 8:30 AM - 6:00 PM

Thursday: 8:30 AM - 6:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: 9:30 AM - 1:00 PM

BROAD RIPPLE LOCK SERVICE INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, BROAD RIPPLE LOCK SERVICE INC offers free project estimates.
No, BROAD RIPPLE LOCK SERVICE INC does not offer eco-friendly accreditations.
No, BROAD RIPPLE LOCK SERVICE INC does not offer a senior discount.
No, BROAD RIPPLE LOCK SERVICE INC does not offer emergency services.
Yes, BROAD RIPPLE LOCK SERVICE INC offers warranties.
BROAD RIPPLE LOCK SERVICE INC offers the following services: INSTALL ACCESS CONTROL SYSTEMS, ANY LOCK SERVICE, DEAD BOLT INSTALLATION, DOOR INSTALLATION & DOOR CLOSERS.
ALARM SYSTEMS.

Contact information

2023 BROAD RIPPLE AVE, Indianapolis, IN 46220

www.broadripplelock.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:30 AM - 6:00 PM
Saturday:
9:30 AM - 1:00 PM