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BOB THE PLUMBER

Plumbing, Drain Cleaning, Wells and Pumps,

About us

3 EMPLOYEES. NO SUBS. CHARGES FLAT RATE. Nights & Weekends no Extra Charge

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

PLUMBING, SUMP PUMPS, WATER HEATERS, Toilets, Faucets, Urinals,Garbage Disposals,Drain Stoppages,Drain Tv Inspections,Gas Leaks, Flooded Basements,High Water alarms,Back up Sump Systems,Sewage Pumps,Frozen Pipes,Water Heater Repair,We install plumbing you buy Or we supply

Services we don't offer

HEATING & A/C.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.523 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
0%
3
0%
2
0%
1
22%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.6
responsiveness
4.7
punctuality
4.8
Showing 1-23 of 23 reviews

MAURINE T.
06/2022
5.0
plumbing
  + -1 more
Bob gave me a fair quote on the phone and said the cost would be lower if I bought the toilet myself at Home Depot. He told me the model to buy and I did that. He said he'd come out after I'd done that and he came out the following day. He called first, arrived promptly and replaced the toilet very efficiently. He is a master plumber and I could tell the difference. My water feed pipe broke from corrosion and water was spraying everywhere. He rushed to the well pump and turned off the water, came back upstairs and soldered a new copper fitting in place along with a new stainless and chrome valve. He added on a very reasonable extra fee for this unexpected repair. Even with this extra cost, his total fee was more reasonable than two competitors I'd called. Before he left, he put the packaging for the new toilet in the recycling bin and the old toilet in the trash bin. He was friendly and informative every step of the way. I will call him again for any plumbing needs.
Description of Work: I needed a new toilet installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Joseph W.
02/2021
1.0
plumbing
  + -1 more
He came in looked up at our entrance to attic said he could not fit in Threatened to bail out of job several times Worked two hours in my furnace and water heater closet Said he fixed 3 leaks Charged me 564 dollars for partial leak search Only searched the two gas pipes in water heater closet Most of our pipes are in attic and he doesn't fit into it $854.22 to repair 2half inch pipes and gas shut offs Never pressure tested pipes Said my hose smelled like cat per That is the truth Said our pipes were fixed We Paid $1460.83 Gas company person arrived to test our pipes they still leaked Called Bob He argued with gas company person on my speaker phone Don't walk from him Run I was ripped off
Description of Work: Home had gas leak Gas company turned off gas
Rating CategoryRating out of 5

Charles C.
04/2018
1.0
plumbing
  + -1 more
This guy has a very strange way of doing business. He wouldn't call me on the 'phone and would only communicate by text. He wouldn't make a specific appointment; he just said he would be here "tomorrow". Well, "tomorrow" came and I stayed home. He texted me around noon asking me if I were ready. I texted back 3 minutes later and he texted that I had not responded in time and had missed the "window". Unless you like playing "text tag", I wouldn't recommend him at all. He couldn't care less about you, or your plumbing.
Description of Work: Several minor plumbing problems, e.g. a leaky bathtub faucet

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Colleen D.
09/2017
5.0
plumbing
  + -1 more
Bob came over on the same day that I called, arrived exactly on time, giving me a 40 minute "heads up", diagnosed my problem to be a "containment" rather than a plumbing issue, advised me the remedy and refused payment for the estimate. I will happily call him again!
Description of Work: I had a leak in my dining room from my shower upstairs.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BOB THE PLUMBER
Sometimes there’s no plumbing to do and we say so and show and coach the customer in a remedy.

Kathryn M.
11/2016
1.0
plumbing
  + -1 more
The initial job was done fairly well. Our only complaint was the clear caulk (silicone) he used at the base of the toilet was all over he place. All over the tile floor, base of toilet and up the sides and even on the lid. I texted him about this and he said I could peel it right off in a few days. It did not peel off. I texted him a picture, showing him the difficulty I was having removing the silicone. He offered to come over to take care of it. He was at our home for quite awhile working on it. I checked on him 4 times. I went to check on him again and he was gone. I looked out my front door and his truck was gone. I found this odd. I went back up to my bathroom and found he had damaged the toilet and the baseboard behind the toilet. The toilet is all scratched up at the front, sides and the paint was removed from the baseboard behind the toilet. I took pictures (attached) and sent them to him via text and told him how disappointed I was. He was extremely rude to me at which point I ceased communication. I would not want a person who acts like this in my home!!!!
Description of Work: Reset a toilet

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0


Response from BOB THE PLUMBER
We came back and the caulking was peeled off by hand and rubbed up by hand like a sun burned skin that's why we were there so long on the second visit and the damages that you are claiming are preexisting the second visit. The chaulking is clear if you have pre second vist photos I would be happy to submit an insurance claim for you.

Chris F.
11/2016
5.0
plumbing, drain cleaning
  + 0 more
Very prompt service. Easy to schedule and great communication. Mostly through pictures and test messages. Cleared drain and corrected leak. Rebuilt water closet back to keep from running. Tub drain was clogged the next day. He came back the next day and corrected the new clog for free as it was the same drain pipe.
Description of Work: bathroom sink clogged with minor leak, toilet running

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Charles C.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed two new water lines for a new washer. They did an excellent, professional job, and, in my humble opinion, the price was very fair. I recommend these guys for any plumbing job.
Rating CategoryRating out of 5
Yes, I recommend this pro
$275

Response from BOB THE PLUMBER
Thank you for the Business call any time.

Nick G.
11/2015
1.0
drain cleaning, plumbing
  + 0 more
Even though Bob had promised during our phone conversation for a visit charge of $85 to do what takes less than one hour for the price of the visit, when he came it it offered to clean a slow bathroom drainage for another $185, or pay his $85 for about 5 minutes visit. BIg guy put a too much in my view hand and body power to the bathroom drainage upped end during bath inspection. I am surprised it has not been broken.
Description of Work: Charged $85 for 5 minutes visit.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$85

Response from BOB THE PLUMBER
Iam sorry but I don't understand this review it was an $85 service call to diagnose and quote a price to do work and in your case there is a drain stoppage and there's no way to tell how long it will take to do those but you were quoted a flat fee of $185 you chosen in this instance not to have the work done so you are simply charge the $85 trip and diagnostic.

Andrew W.
05/2015
5.0
plumbing
  + -1 more
Bob the plumber responded to my call within an hour and fixed the problem in 10 minutes or less. I assumed I was going to be in for an expensive repair or a new system (most service providers that come out from Angie's List tend to try to sell new systems for better or worse), but he was able to make a slight tweak that stopped my basement from flooding. He certainly earned my trust and I would definitely use him in the future for my plumbing needs. I wish they all could be this good!
Description of Work: Provided service on the sump pump in my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from BOB THE PLUMBER
Happy to see that an adjustment to the pump works out well sometimes for a customer that doesn't have to buy a whole new system don't forget spring is coming with rains your systems should be check.

christine C.
04/2015
1.0
plumbing
  + -1 more
Emailed this contractor though Angie's List on 4/4/2015 with details about a plumbing issue. I asked to set up an appt. so they could assess the problem and provide a quote for the work. I never received a response.
Description of Work: did not respond to request for visit/quote for work made 4/4/2015

Rating CategoryRating out of 5
responsiveness
1.0


Response from BOB THE PLUMBER
Iam so sorry to hear about that we had the email hack on Yahoo and we locked out since we have changed the email address and apparently didn't get the Angie's List but that's been corrected if you don't get an email response please just pick up the phone and call 317)402-7679 or text me anytime.The new Email address is Bobtheplumberindy@Gmail.com and the website has links www.Bobtheplumberindy.com

julie S.
04/2015
5.0
plumbing
  + -1 more
Fast
Description of Work: Remove broken toilet and replace with new one. Cleaned up mess.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126

Kevin S.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replace frozen pipes

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Joseph J.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Everything was great. Honest guy

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Chris F.
10/2014
5.0
plumbing
  + -1 more
Was working on a shower faucet DIY project and couldn't get the device to work properly.Called Bob and he was able to fit me in the very next day. After a few minutes, he determined the pipe had frozen while I was making the change out. He gave me suggestions to help the thaw and told me I had done everything else right. Didn't even charge me a trip fee. Why would I ever call anyone else? Honest, fair and timely!
Description of Work: Helped determine a shower faucet plumbing issue

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mahmood A.
10/2014
5.0
plumbing
  + -1 more
Bob is wonderful and the only plumber we will call from now on. He is honest and does whatever is needed to get the job done. Scheduling is super convent as well.
Description of Work: Replaced sump pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

JOHN W.
01/2014
5.0
plumbing
  + -1 more
All work was completed quickly and correctly
Description of Work: replaced ejector and sump pumps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Steve S.
04/2013
5.0
plumbing, wells
  + 0 more
He did a pretty good job! I would recommend him and I would definitely use him again in the future.
Description of Work: Bob installed a new sump pump in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Richard G.
01/2013
5.0
plumbing
  + -1 more
We appreciate that he is very available and he charges the same thing no matter when he comes out.
Description of Work: We've hired him to do some repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brandon D.
01/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: Bob is excellent an his assistant is very professional and kind. I will certainly use them in the future. The provide quality service at an excellent rate.
Rating CategoryRating out of 5
Yes, I recommend this pro

JASON G.
04/2007
5.0
plumbing
  + -1 more
Bob did a great job. Kept me informed to what was happening (I like to learn random stuff) He was extremely polite and professional
Description of Work: Had 2 valves replaced in bathroom for sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GENEVA T.
07/2006
5.0
plumbing
  + -1 more
I called Bob's office at around 4 pm and they scheduled me the same day between 7 and 8pm. He ended up being able to arrive by 6:30 and was finished by 7pm. He quoted a price on the phone of $85 and tried to use the replacement parts I had. When he realized that was inferior he had his young apprentice get a new valve and fixed the problem for an additional $15. I was extremely pleased on his timeliness and they didn't make a mess. Bob is very down to earth and pleasant to talk to. A bit sweaty from a long day's work and I would only recommend keeping a fresh shirt for work later in the day for clients.
Description of Work: I had a toilet that was constantly running. I tried to do the repair myself and replace the parts and it still didn't work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

CHARLOTTE & JAMES S.
11/2005
5.0
plumbing
  + -1 more
HE SAVED US A LOT OF MONEY AND EVERYTHING ABOUT HIM WAS FINE, HE WAS PLEASANT AND ON TIME AND COOPERATIVE. WE HAD HIM DO A NUMBER OF THINGS.
Description of Work: HE INSTALLED A WATER HEATER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

WINNIE B.
10/2005
5.0
plumbing
  + -1 more
HE WAS A NICE GUY, HE DID A GOOD JOB. THE PRICE IS FOR TWO PUMPS.
Description of Work: HE INSTALLED A SUMP PUMP AFTER OUR BASEMENT FLOODED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,397

    Contact information

    3333 N. Riley Ave, Indianapolis, IN 46218

    BobThePlumberIndy.com

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Wells and Pumps,
    Apartments,
    Cabinet Refacing and Refinishing,
    Water Filtration and Softening,
    Water Heaters

    FAQ

    BOB THE PLUMBER is currently rated 4.5 overall out of 5.

    Sunday: 12:00 AM - 11:30 PM

    Monday: 12:00 AM - 11:30 PM

    Tuesday: 12:00 AM - 11:30 PM

    Wednesday: 12:00 AM - 11:30 PM

    Thursday: 12:00 AM - 11:30 PM

    Friday: 12:00 AM - 11:30 PM

    Saturday: 12:00 AM - 11:30 PM

    BOB THE PLUMBER accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    No, BOB THE PLUMBER does not offer free project estimates.
    No, BOB THE PLUMBER does not offer eco-friendly accreditations.
    No, BOB THE PLUMBER does not offer a senior discount.
    Yes, BOB THE PLUMBER offers emergency services.
    No, BOB THE PLUMBER does not offer warranties.
    BOB THE PLUMBER offers the following services: PLUMBING, SUMP PUMPS, WATER HEATERS, Toilets, Faucets, Urinals,Garbage Disposals,Drain Stoppages,Drain Tv Inspections,Gas Leaks, Flooded Basements,High Water alarms,Back up Sump Systems,Sewage Pumps,Frozen Pipes,Water Heater Repair,We install plumbing you buy Or we supply
    HEATING & A/C.

    Contact information

    3333 N. Riley Ave, Indianapolis, IN 46218

    BobThePlumberIndy.com

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM