Blakley's Flooring

GREAT JOB. THEY SHOWED UP ON TIME, DID A QUALITY JOB, AND CLEANED UP BEFORE THEY LEFT. THE STORE ALSO FOLLOWED UP A FEW DAYS LATER FOR FEEDBACK ON THE JOB.

THEY DID NOT WANT TO REPAIR THE MISTAKES THEY MADE ON SOME OF THE FINISHED PIECES OF WOOD. THE SALES PEOPLE AND INSTALLERS WERE FINE, BUT THE CUSTOMER SERVICE DEPT NEEDS SOME LESSONS ON HOW TO TREAT THEIR CUSTOMERS.

THEY WERE A LITTLE PRICEY, BUT OFFERED GOOD QUALITY. THE CARPET HAD NOT BEEN PROPERLY TREATED INITIALLY BY THE MANUFACTURER. BLAKLEY'S CAME AND RIPPED OUT THE OLD CARPET AND RE-INSTALLED NEW CARPETING.

I WANTED RUGS MADE WITH THE SAME CARPET. THE INSTALLATION CREW TOOK LEFT OVER REMNANTS IN AND ONE THING LED TO ANOTHER AND NINE MONTHS LATER THE OWNER DELIVERED THEM HIMSELF WITH AN APOLOGY. IN THE END I WAS NOT CHARGED FOR THE THREE RUGS.

THEY WERE VERY PROFESSIONAL. THEY DID THE ENTIRE JOB QUICKLY AND EFFICIENTLY.

VERY GOOD QUALITY, INSTALLATION WENT SMOOTHLY, AND SERVICEMEN WERE PROFESSIONAL AND EFFICIENT.

THEY DID AN ABSOLUTELY SPECTACULAR JOB! THEY LET US KNOW THAT IT WOULD TAKE 2 GUYS TO COMPLETE THE WORK IN 2 DAYS. ON THE SECOND DAY, THEY KNEW THAT IT WOULD TAKE LONGER THAN THEY ANTICIPATED, SO THEY BROUGHT IN 3 GUYS TO COMPLETE THE WORK ON TIME. WE ARE VERY HAPPY WITH THE QUALITY OF THE WORK AND THE SALES PEOPLE.

DESPITE THE FACT I WANTED A THRESHOLD BAR SEPARATING THE CARPET FROM THE SMALL PIECE OF LINOLEUM HE WAS PUTTING IN; HE REFUSED AGAIN AND AGAIN. THE RESULT WAS, AS I HAD FEARED, SEPARATION BETWEEN THE TWO PIECES. I PAID A HANDYMAN TO FIX IT. AWFUL!

JULIE WAS VERY PATIENT, HELPFUL, COURTEOUS, AND FRIENDLY DURING OUR SELECTION-PROCESS. RANDY AND HIS 'CREW' WERE THE SAME WAY DURING THE INSTALLATION. ALL BLAKLEY-PEOPLE SEEM TO BE THE SAME.

THE SALES CONSULTANT WAS VERY HELPFUL IN THE SELECTION PROCESS. THREE INSTALLERS ARRIVED ON TIME AND WERE VERY COURTEOUS; HOWEVER, WE WERE NOT SATISFIED WITH THE INSTALLATION. THERE WERE GAPS IN SEVERAL PLACES ALONG THE BASEBOARDS. THIS WAS A VERY SIMPLE INSTALLATION. NO SEAMING WAS NECESSARY. WE REPORTED OUR DISSATISFACTION TO BLAKELEY'S, AND THEY PROMPTLY SENT OUT AN INSPECTOR. WE HAD TO WAIT 4 WEEKS DUE TO EXTENSIVE FLOODING IN THE NOBLESVILLE AREA, BUT THEY SENT OUT A DIFFERENT CREW TO RESTRETCH THE CARPET TO THE BASEBOARD IN THE PROBLEM AREAS. THEY WERE QUICK AND EFFICIENT. WE WOULD USE THIS COMPANY AGAIN, BUT WE WOULD MORE CLOSELY SUPERVISE THEIR WORK. WE WERE ALSO PLEASED THAT THEY OFFERED US A 5% ANGIE'S LIST DISCOUNT ON THE PRICE OF THE CARPET.

I FELT THE CARPET WAS A BIT MORE EXPENSIVE THAN IT SHOULD HAVE BEEN, EVEN THOUGH IT WAS ON SALE WHEN WE BOUGHT IT.

THIS STORE CARRIES PRICEY RUGS, BUT ALSO REASONABLY PRICED ONES TOO. THEY WERE PATIENT IN LETTING US BORROW SAMPLES TO TAKE HOME TO EXAMINE, AND THE INSTALLATION OF A PATTERNED CARPET ON THE LANDINGS WAS SO WELL DONE THAT YOU CAN'T TELL THAT THEY NEEDED TO SWITCH DIRECTIONS.

THEY WERE VERY PROMPT AND THE PRICE WAS VERY COMPETITIVE.

VERY PROMPT IN GETTING PEOPLE HERE AND EXCELLENT CUSTOMER SERVICE. THEY GAVE US SAMPLES TO TAKE HOME, AND WHEN THEY DID THE WORK, IT WAS DONE VERY WELL.

EXCELLENT INSTALLATION. WE DID HAVE SOME DIFFICULTY WITH SCHEDULING INSTALLATION. THEIR COMPUTER WAS DOWN BUT NO ONE NOTIFIED US. WE HAD TO CALL THEM MULTIPLE TIMES TO FOLLOW UP. THEY ALLOWED US TO TAKE MULTIPLE CARPET SAMPLES HOME TO CONSIDER ON TWO OCCASIONS DURING THE SELECTION PROCESS.

THEY WERE ABSOLUTELY FABULOUS! MOVED MY FURNITURE AND JUST WENT VERY MUCH OUT OF THEIR WAY TO DO THE JOB RIGHT. VERY PLEASANT PEOPLE TO BE AROUND AND PROMPT!

THE TRICKY PART OF THE JOB IS THAT THE CARPET WAS GOING OVER CERAMIC TILE. NAILING THE TACK STRIP WITH OUT BREAKING THE TILE IS THE CHALLENGE. THE DID IT VERY WELL. I WAS ABLE TO BRING SAMPLES HOME TO GET EXACTLY WHAT I WANTED.

WE LOOKED FOR SOME TIME AND FINALLY FOUND THAT BLAKLEY'S WOULD ALLOW US TO ORDER ANY SIZE THAT FIT OUR NEEDS. VERY EASY TO WORK WITH.

THEY WERE VERY WILLING TO WORK WITH ME ON PRICES. I GOT MY FLOORING JUST AS I WANTED, THEY GOT THE SALE.

THEY WERE VERY WILLING TO WORK WITH ME ON PRICES. I GOT MY FLOORING JUST AS I WANTED, THEY GOT THE SALE.

DID A GOOD JOB WITH WORKING WITH US, FOLLOW UP CALLS, THE WORKMEN WERE VERY CAREFUL, THEY DID A VERY GOOD JOB. WE CHOSE THEM FOR THE INSTALLATION THEY DID NOT SUB CONTRACT OUT. WE WOULD USE THEM AGAIN. WE USED ANOTHER COMPANY IN THE PAST AND THIS WAS A MUCH BETTER EXPERIENCE.

THEY WERE VERY PROFESSIONAL AND HAD GREAT PRICES.

THEY FIXED A PROBLEM WITH A FLOOR THEY INSTALLED LAST YEAR. NO CHARGE. THEY WERE EFFICIENT AND FRIENDLY.

AFTER ANOTHER CARPET COMPANY ATTEMPTED THE REPAIR BLAKLEYS CAME IN AND DID A MUCH BETTER JOB. CLEARLY AN OUTSTANDING JOB.

THEY ARE VERY PROFESSIONAL, PUNCTUAL, CAREFUL AND CLEAN. I WORKED WITH A DESIGNER WHO WAS VERY HELPFUL. THE INSTALLERS WERE VERY GOOD TOO.