Very dishonest. Mr. Osborne picked up the mower and informed me that the ignition coil was bad. He said it cost $120, but he would only charge me half the price and no labor since my parents did not have it long. I called John Deere to get a price of a new ignition coil and they informed me it only cost $46. I informed Mr. Osborne of this and he claims John Deere must have overcharged him. He still charged me $23, half the price of the coil, but the mower still does not run right and now I will be taking it to a John Deere service center to get it repaired and to see if he even replaced the coil. This man is a retired school teacher and I can't believe he would take advantage of elderly people like this.
Description of Work: I purchased, for $1600, a used John Deere mower for my elderly parents from Mr. Osborne. After 8 weeks the mower would not start. I tried to call Mr. Osborne, but he would not return my calls. When I did get a hold of him he said he was headed to Florida and would get in touch with me when he returned, but he did not. I finally called him back and explained the issue with the mower and he said he would take a look at it.
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Service Categories
Lawn Mower & Power Tool Repair
FAQ
BILL OSBORNE is currently rated 1 overall out of 5.
No, BILL OSBORNE does not offer free project estimates.
No, BILL OSBORNE does not offer eco-friendly accreditations.
No, BILL OSBORNE does not offer a senior discount.
No, BILL OSBORNE does not offer emergency services.