Benjamin Franklin Plumbing - Indianapolis

water softener installer, plumber, well,

About us

At Benjamin Franklin Plumbing of Indianapolis, we take immense pride in our well-established reputation for delivering dependable plumbing installation services you can rely on. When it comes to plumbing installations, precision and reliability stand as our guiding principles. Our seasoned professional' knowledge of plumbing systems’ ensure that every installation, whether involving new fixtures, water heaters, or piping, is executed correctly. Recognizing that every detail counts, our trained plumbers are focused on every step of the installation process, ensuring a seamless installation and the functionality of your plumbing for years to come. When you opt for Benjamin Franklin Plumbing of Indianapolis for your plumbing installation needs, you're embracing a team that values your satisfaction, respects your time, and channels unwavering dedication to excellence into every project we handle.

Business highlights

40 years of trusted experience

Amenities

Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.3201 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
25%
3
5%
2
1%
1
6%


Rating CategoryRating out of 5
quality
4.4
value
3.9
responsiveness
4.5
Showing 1-25 of 201 reviews

Joe T.
01/2025
5.0
Found the issue.
Rating CategoryRating out of 5

Susan R.
12/2024
4.0
professional, job done quickly and efficiently. However, their cost was higher than their competitor.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Heather G.
11/2024
4.5
Very friendly service agent. Promptly completed project.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Pam S.
09/2024
5.0
N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rick Y.
07/2024
4.0
He was quick and did a good job.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$300

Arec S.
07/2024
5.0
Brett was great. In and out in a hurry and the toilet works perfectly. Even had the part I needed on hand.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

KAREN P.
04/2024
5.0
Great work. Friendly technicians.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tom S.
02/2024
5.0
Toby was very professional, nice, courteous and got the job done!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Alan M.
02/2024
5.0
they were on time friendly and did a good job

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jackson B.
02/2024
5.0
.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Emily M.
02/2024
5.0
They were able to come out same day and have the issue fixed within 3 hours of my initial call. This was not something I could have done myself, and he explained every step to me. Very transparent communication, efficient and quality work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$450

Rachel Y.
11/2023
0.5
Becareful using them! We called them out to clear a line. They came out charged us $477 and said it was all cleared out and should run well now. Within 24 hours we are still not draining right from the sink and they are going to charge us again to come out instead of honoring wjat we already paid for because they found some hygiene products and roots in the line. I completely understand the discovery of those items makes it hard for you to provide a 67 day warranty but you should atleast honor your work! If the job was not completed the first time and problem presents right after leaving the job, that implies the original work was not complete satisfactory and is not due to our miss use right after leaving. Please stand behind your work so customers can trust that the work we hire you for is going to be completed and not that we will be taken advantage of by having to recall you and be charged again.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0

$477

Matthew B.
05/2023
5.0
Benjamin Franklin Plumbing installed a toilet and sink for me. I needed a wall for the shower and I found someone else for that. Benjamin did an exceptional job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Austin S.
04/2023
5.0
Very helpful

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael G.
03/2023
4.0
the job was completed in three days he did a good job

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Lars O.
03/2023
4.5
Very gooooodâ â ddd

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$2,100

Patrick K.
10/2022
4.5
Quick response and scheduling. Well educated. Pricey.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
4.5

Yes, I recommend this pro

Jerry T.
07/2022
5.0
fast and friendly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Jack P.
04/2022
3.5
They do not work by the hour but charge excessive rates for minor fixes.

Rating CategoryRating out of 5
quality
5.0
value
1.5
responsiveness
4.5

Yes, I recommend this pro
$200,000

Eugene J.
09/2021
5.0
The plumber installed a softner that I bought online. A part was missing and he spent a lot if time looking for a replacement, which he didn't have to do. I called the manufacturer to get the part shipped. The plumber said he would return to complete the installation when the part comes in for no extra charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

VENKATA A.
07/2021
5.0
Worrh the wait in spite of a part not available had to postpone but work was done well.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$350

Mike C.
06/2021
5.0
Great job by Dan and his crew.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Amos K.
04/2021
4.0
Professional and on time

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

RICHARD S.
10/2020
5.0
would definitely hire this company again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,155

Dustin G.
06/2020
5.0
They were the first and best of three quotes and completed installation of a tankless water heater (and haul away of the old tank) the next day with no issues. Trey and his partner did a great job on a tough project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

5561 W. 74th Street, Indianapolis, IN 46268

http://www.benjaminfranklinplumbingindy.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
PC11200067
Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

water softener installer,
plumber,
well,
water heater installer

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Benjamin Franklin Plumbing - Indianapolis accepts the following forms of payment: CreditCard
No, Benjamin Franklin Plumbing - Indianapolis does not offer free project estimates.
No, Benjamin Franklin Plumbing - Indianapolis does not offer eco-friendly accreditations.
No, Benjamin Franklin Plumbing - Indianapolis does not offer a senior discount.
No, Benjamin Franklin Plumbing - Indianapolis does not offer emergency services.
Yes, Benjamin Franklin Plumbing - Indianapolis offers warranties.

Contact information

5561 W. 74th Street, Indianapolis, IN 46268

http://www.benjaminfranklinplumbingindy.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day