Benjamin Franklin Plumbing - Indianapolis

Too expensive!

Courteous and reliable technicians, always show up on time and clean up their mess. Great company!

Very nice and quick. Pricey

Wouldn't give estimate over the phone, showed up, estimated replacement of refrigerator ice maker supply valve, a fifteen minute job and a $10 part at $350. Didn't have them do the job, but they charged me $49 and wouldn't give me a receipt. Could not reach anyone at company, only answering service. Horrible experience.

He was very polite, assessed the situation , gave the recommendation and did the work in than an hour. Highly recommend him.

He was GREAT, very nice, very informative, talked me through the whole process and even went to the store and replaced a couple hoses that he said were old and outdated (he didn't have to do that) AND didn't charge me more for it. Awesome service.

Pricing for faucet extremely high and installation cost too high.

All was good. Very nice, prompt. Reasonably priced for snaking. Took a 3 different trips estimates & work but did not charge me for trips. Wish I would've had cost saving alternative estimates. But otherwise happy with cost & outcome.

I hired them for my mother and the tech treated her very well. He was quick and efficient

Seemed expensive to me. $189. To change washer in a shower and to tighten toliet handle

The disposal did not work. He “fixed” it but could not prove it worked. He left an Allen wrench behind for the next time it did not work. That time was the first time I tried to use it after he “fixed” it. It did not work and I have no recourse because this work is not warrantied. Why? He said people break it on purpose. I never enjoyed using it repaired!

0

Punctual, personable & knowledgeable

Guy that came out was friendly and knowledgeable. Did a really good job.

Came out same day and completed the work for very fair price!

My faucet was installed and it has a leak . I was not satisfied with this company's work.

Quick and on time.

A little more expensive than if you were to shop around. especially for bit jobs. Great for last minute / emergency fixes. Very fast response. good for people who have to keep a schedule.

The technician (Don H)) was very knowledgeable and was able to fix the strainer very quickly. He also "cleaned up" the plumbing from the disposal to the main drain and know I am able to put away my cleaners and stuff very neatly.

They were able to get a plumber to our home quickly and the service was excellent. Everyone in the scheduling department was very pleasant and the plumber who did the work was very professional.